references
Елена С.
09.03.2018
Positives
Thank you for the treatment and rest. The sanatorium is located very well in relation to the springs - good, clean rooms. Excellent treatment. Very polite and professionally trained staff.Negatives
I would like more variety in the diet (especially side dishes, salads. Not enough fruit. The long wait for the main course for dinner is not pleasant.
Valerii N.
06.03.2018
Positives
Convenient location of the sanatorium, sources within walking distance. Check-in, appointment with the doctor and scheduling of procedures - all without fuss and on the same day. We got to Dr. Room. At the appointment, the doctor listened carefully, examined, reviewed the medical history and prescribed treatment according to the indications. Afterwards, we met several times in the corridor, he was always interested in his well-being and whether the procedures were well tolerated, whether anything needed to be replaced. The procedures were performed professionally, on time without delays, and could be rescheduled at the desired time at the client’s request. I would especially like to mention the massage therapists. Strong arms, refined movements and always in a good mood. The room was cleaned every day, towels were changed daily, bed linen was changed every two or three days. It was even unnecessary. I tried to tell the maid about this that there is no need to change the linen so often, she said I HAVE to, it’s my job. The staff is friendly. In our free time, interesting excursions were organized. In the evening you can sit in the bar and drink beer. My husband and I liked it and want to come again.Negatives
Very ashamed for my compatriots! They tried to establish some kind of their own rules....arrange queues. Why? Everything is scheduled according to time! Apparently they don’t think without queues... and in the dining room they behaved, to put it mildly, not very decently. But the attentive waiters were great, they eliminated unpleasant situations. The city goes to bed early. At 6 o'clock all the shops in the city are already closed. Only restaurants and bars are open.
Alexander Z.
05.03.2018
Positives
The center of the old city, close to the springs. Car rental nearby. Excellent cuisine. Friendly staff. Everyone speaks or tries to speak Russian. Overall it was a good holiday. Thank you.Negatives
Lack of internet in the room during our stay at the sanatorium, although the information about the sanatorium states that all rooms are equipped with cable internet. As it was written on the sign at the reception, “renovations are underway.” When asked when the renovation will be completed, the administrators simply shrugged their shoulders and smiled...???
Viktor K.
04.03.2018
Positives
We liked the Hotel Krivan. This was our second time at the Hotel Krivan and we will continue to book the hotel in the future. We would like to thank the staff at Hotel Krivan.
Владимир .
03.03.2018
Positives
Friendly staff. Convenient location. Good prices in the restaurant and bar.Negatives
No
Anna S.
03.03.2018
Positives
This is not the first time I come to Krivan. I always like everything here: the treatment, the staff, and most importantly the location of the sanatorium. The food suits me, because that’s not why I come here. In general, the most important thing is to always be positive and not look for flaws. Many thanks to SANATORIUMS.COM for their help in booking the sanatorium. It’s very convenient to book and pay upon arrival.Negatives
No
Stelmashova M.
03.03.2018
Positives
I liked everything very much. A wonderful team and very kind, except for the eldest in the hall. Short woman. Blonde with short hair.Negatives
. I liked everything very much. A wonderful team and very kind, except for the eldest in the room. Short woman. Blonde with short hair. Perhaps this is due to a negative attitude towards Russian speakers.
Tatjana D.
27.02.2018
Positives
I am satisfied with the treatment in Karlovy Vary at the Krivan sanatorium. Lots of useful procedures - you somehow manage to do them before lunch, you can’t get treatment like that at home. The staff is polite, friendly, everyone speaks Russian. You do all the procedures here - you don’t have to go buy more in other sanatoriums. Cleanliness and order are restored. daily The food is good, just what I needed, a lot of dietary food The sanatorium is located very conveniently from the springs The rooms are clean and warm I will come again
Владимир Б.
26.02.2018
Positives
baths, carbon dioxide injections, massageNegatives
not enough procedures
Rozaliya A.
25.02.2018
Positives
Everything is fine. The location is great. I really liked the young man at the reception, Oleksandr Rekhetar. She is smart, speaks several languages and helps with everything. Special thanks to him. The room was good, the room was cleaned every day. Dr. Roman listened carefully and helped with the choice of procedures. The food is good, a lot of it, but the cook is not to my taste. (Everyone has different tastes). Thanks to all the staff at Krivani. There is a wonderful young man doing water treatments. very attentive and diligent.
Evgeny N.
23.02.2018
Negatives
In the 21st century, a person cannot live without the Internet. This applies not only to young people. Very poor Internet traffic did not contribute to a comfortable stay in the sanatorium.
Oxana P.
22.02.2018
Positives
A good sanatorium, everything is convenient, calm, cozy. I would recommend it with children - the treatment, the food, and the attitude of the staff.Negatives
There is nothing to write:) Thanks to all the staff of the sanatorium who served us and made our rest and treatment complete.
Роберт Г.
19.02.2018
Positives
I like the Krivan Hotel so much that my wife and I have taken turns staying for the fifth time. I like the location, friendly and ethical staff, treatment. Thank you very much and I wish the hotel prosperity!!!
Waldemar K.
10.02.2018
Positives
My wife and I liked everything, we are satisfied and recommend everyone to go there!
Svetlana B.
09.02.2018
Positives
During the period of stay from 01/24/2018 to 02/04/2018 for treatment at the Hotel "KRIVAN", my mother and I - 80 years old - were quickly registered at the reception, everyone was told about the rules of stay and diet, we were sent to the nurse, she She also completed the process quickly, issued sanatorium cards and sent us for a consultation with the Chief Doctor MUDr.HAJER. The doctor greeted us cordially, listened carefully to our health problems and prescribed treatment. The room was on the 2nd floor, bright, warm, the bed was excellent, we liked everything except the carpet, the girls cleaned it well. My mother and I also liked the treatment; the medical staff was polite and attentive. In general, the team is good. The food is average, the waiters are very nice, except for one.Negatives
What can be noted in terms of shortcomings in our opinion, regarding nutrition: we had an 8 diet, well, we ate the same with everyone, we did not understand whether there was a diet doctor or not. Nobody approached us. There were shortages of food; when procedures were carried out during breakfast, upon arrival there was nothing left to take on the table. There were shortages of bread for about four days. Drinks are a separate issue: coffee is not clear; you pour in the grounds and the dirt comes out, there were no natural juices, as in all hotels, they were watered down, the soups were also incomprehensible in their taste and preparation technology. Special thanks: for the fish, meat dishes and vegetables. It’s very tasty! And the only older waitress behaved negatively towards people, did not look kindly, and if you approached her, she always answered angrily and grumbled, all people were indignant at her behavior. The carpeting / com 1202 / even though it was vacuumed, what’s the point, it’s dangerous to walk barefoot, it’s dirty, everything is stained. BUT IN GENERAL, MOM AND I LIKED IT AND THE WHOLE HOTEL STAFF WONDERFUL!!! THANK YOU SO MUCH, EVERYONE!! If we come again, it will only be to the Krivan Hotel.
Константин .
06.02.2018
Positives
We were vacationing with friends. Before the trip, we read the reviews and had a little doubt about our choice, but upon arrival at the hotel all our doubts disappeared... Some of the reviews wrote that the food was poor, etc., I’ll tell you honestly, to lose at least some weight You won’t be able to lose a couple of kilograms, the portions are huge, and there is a choice of dishes for every taste. The course of treatment includes 36 procedures, which you can also change if one doesn’t suit you. Rooms are cleaned every day with linen changed, which is not It happens in every hotel, all the staff understands and speaks Russian, so there are no problems. Next time we’ll go to Krivan, definitely, we’ll just increase our stay to 3 weeks (it was 12 days), I sincerely recommend it.Negatives
Not all places in the hotel have good wi-fi
Antonina .
04.02.2018
Negatives
A large quantity can never give good quality, the hotel is very huge, the staff tries to please everyone, but nothing works. We chose this hotel based on the criteria: car parking, sauna, swimming pool, plus a salt cave. After reading the reviews I was upset, but in others There were no more empty rooms in the hotels. On the first night, agony had already set in, by the morning my head and neck ached, well, you can’t call an object of incomprehensible shape and form a pillow. The treatment was prescribed 3 of one procedure, then 3 of another in a row, this is not prescribed anywhere, alternation is always observed. The massage therapist rubbed me like that and at the same time asked me to relax, but I could barely endure the pain, I couldn’t sleep at night, as if my neck and shoulders were burned in the sun, after the second massage he gave me to a colleague with the words that I don’t like massage. In other salt caves there is spraying and you leave with a pleasant taste of salt on your lips, you really breathe in the freshness saturated in the air, salt water just runs right there. For additional procedures, even the sauna, you had to run back and forth with receipts. At the end of the stay after the New Year, many were poisoned, including my husband , and two days later I was asked to run to the pharmacy for activated carbon. After the “rest” I was on sick leave for another week, instead of preventing gastritis I got acute inflammation. And the vacation and mood and health were ruined, but it should have been quite the opposite and this for your own money.
Vera I.
04.02.2018
Positives
The sanatorium is decent, good price-quality ratio, varied food, wonderful spa center with a swimming pool. I was on vacation for two years in a row, before that I lived in other sanatoriums and settled on this one. I recommend everything. If I have the opportunity, I will come again.Negatives
The administrator at the reception spoiled the impression a little; unfortunately, she didn’t bother to introduce herself; she was a very young girl, she was rude and snapped, but I think this will go away with age. If you don’t pay attention to this, then everything else is very, very worthy.
Елена В.
25.01.2018
Positives
Good rest, excellent water. Friendly attitude on the part of the medical staff, doctor Roman.Negatives
Very uncomfortable bed (for me). It is somewhat reminiscent of a shelf in a reserved seat carriage. Narrow and very hard. The main focus of my treatment is the spine and joints. She left with severe pain in her spine. Actually, I don't blame anyone. You can't please everyone.
Zenfira S.
24.01.2018
Positives
Good afternoon. Thank you very much for your holiday in Krivan. Thanks to the staff, doctors, cooks. Thank you for speaking my language. I wish you success and positive clients. Until next time. Best regards, Zemfira. Moscow 2018.
Irina .
24.01.2018
Positives
For a 3-star hotel it’s quite normal. But, I want to note the excellent work of Dr. Roman Tyrkus. A very attentive, cultured, educated young man. Thank you very much for your professionalism.
Galina S.
24.01.2018
Positives
I was very pleased! A very good team, they love people and their work, they do everything with their soul and heart!!! Wide range of treatments! Daily cleaning and towel change!! Very nice pool! Special thanks for celebrating New Year and Christmas! I would like to wish all employees health and well-being! I will definitely come again and recommend to friends!Negatives
Expand the pastries and fruits a little!!!
Rejepmyrat C.
24.01.2018
Positives
I am Charyev Rezhepmyryat. Rested Karly vary hotel Krivan I liked the staff very polite service good especially I liked the cook or the cook, how she cooks well the hotel is clean normal corresponds to the category even some things are better than a 4 star hotel I rate it goodNegatives
I didn’t like the 1-bed bed intended for 2 people for a husband and wife, it’s not comfortable, I need to work on it and the time allocated for breakfast, lunch, and especially for dinner, we need to increase the time for dinner by at least another 30 minutes, 1 hour, these are wishes and so thank you and Wi-Fi doesn’t work in the rooms, it’s very inconvenient, bad, I hope it will be fixed by the next visit
Elena S.
21.01.2018
Positives
Excellent location of the resort. Good medical base. Nice pool, although it looked bigger in the pictures. The attitude of the staff in the sanatorium restaurant has improved compared to 2 years ago; the girls are Russian-speaking and friendly. Meals are now ordered the next day, previously they were ordered two days in advance). I was pleased with the good attitude of the staff at the reception (a Russian young man) - he was very friendly and answered all questions. I was pleased with the accommodation service. I didn’t like my room - they changed it, but took into account all my wishes.Negatives
The first visit to the doctor was poorly organized (I arrived on the holidays on December 24th in the afternoon). First I had to go to the unfriendly older sister, who did not accept me right away, but told me to come in an hour, because... she wanted to eat. The visit lasted less than 5 minutes - she simply set the date and time of the visit to the doctor (at 16:00 the next day, December 25). When I visited the doctor and he prescribed procedures for me, I had to go the next day on December 26 to write down the procedures (since the nurses writing out the procedures worked until 11 a.m. on the 25th). I came in the morning, and the procedures were scheduled only for lunch. On December 26, I was prescribed only gas injections. That is, having arrived on December 24, I actually started taking the procedures on December 27. I think this process needs improvement. I was not pleased with the range of dishes in the restaurant. No fruit at all. For dessert in the evening - fruit compote. Salads - cabbage, carrots, sometimes radish. Sweet pastries are also very modest. There is practically no choice of tea (two types at most). In different halls of the restaurant (there are three of them), the assortment may vary slightly. At the New Year's dinner, there was a hiccup of about an hour before the new year began, when people had no food on their tables at all and there was no musical program. In order not to ruin their mood, people simply started singing themselves, which helped us out...
Andrii S.
14.01.2018
Positives
1-excellent welcome upon arrival (checked in ahead of time) 2-food is good and there is always a choice 3-cleanliness of the hotel and room -excellent 4-procedures-organization and execution -excellent 5-THANK YOUNegatives
1-At the reception they did not accept payment for the pool at 18:15. (they said that the ticket office is already closed) but the pool is open until 21.00 The restaurant and bar are open until 21.00 and accept money for services
Waldemar S.
14.01.2018
Positives
We are very satisfied with the procedures, but it was not clear about the prices, on the Internet there was a pool and a salt cave for 3 €, but we paid 4-4.50 € for these procedures.Negatives
The furniture is old, the bed is very hard, like a bunk. With two meals a day, there was never soup in 10 days, with the exception of the evening of Russian Christmas. There was very little fruit, two apples and two kiwis were cut for the entire hotel. Dessert for the evening was very poor, cherries from jars and apricots from jars, and the juice was diluted with water, for our times this is very poor.
Анатолий Р.
13.01.2018