references
Valentina Brug
06.07.2022
Positives
The sanatorium is simply lovely. We had a great treatment and had a great time. We will definitely go again. I recommend it to everyone.
Lilia Rucka
05.07.2022
Positives
I can only recommend the hotel. Good location to the colonnade and the center of Karlovy Vary. Good treatment and nice staff.Negatives
The food should taste better and have a little more on your plate. The salads are too sweet, too much sugar. The blankets for summer are too thick.
Jiri Shterenberg
04.07.2022
Positives
We liked everything. We'll come again. Thank you. The staff was friendly, the food was ok, we weren't hungry.Negatives
Very hard and uncomfortable beds. Very. Of course, it is advisable to change the furniture.
Людмила Мещерякова
02.07.2022
Positives
I like everything about the Krivan Hotel. Thank you everyone for the good service, kindness and attention.
Mihaelo Rabkin
23.06.2022
Negatives
We bought a package with a free trip to Prague, but still took the money, although all the order details were provided. And until they asked for an explanation again, they did not receive the money back. An unpleasant situation, the feeling that this is designed for people who will remain silent and will not check.
Misha Tuv
20.06.2022
Negatives
1)The bed is not suitable for a couple with a separator in the middle. 2) No variety in side dishes (only potato and white rice every day) 3) Water in the pool was sometimes 27 degrees, which is too low.
Irma Klueva
14.06.2022
Positives
Particularly friendly staff at the resort. Some rooms need updating. In general, a bad hotel. There were enough procedures. Honey. the staff is also very caring. The food was a little monotonous. The choice of food is somewhat limited. But everything is delicious!Negatives
The location is very good. But it is still recovering from the pandemic. Many places in the area are closed.
Gennadl Svibilskyy
13.06.2022
Negatives
A slight delay in the procedure will not be compensated, although another client took my time. Is it possible to serve me during his free time? Where is the logic and culture of attitude towards the client? A clear answer from the manager. I did not receive a water treatment department. Just a stupid refusal.
Elfriede Neusser
09.06.2022
Positives
The location is great.Negatives
Our first double room wasn't enough, the bathroom was tiny. We couldn't do anything, the room was old and tiny, view of the wall of the backyard, no balcony, even though we had agreed in advance. Changing the room was no problem, large room, big bathroom, Balcony that was ok. The food in the restaurant was plentiful, but unfortunately there was no buffet, there were only tiny bowls with two kinds of salads that were the same every day, where are some vegetables, salad, fruit, dessert? At the breakfast buffet there was the same bread every day, cut off white bread croissants , no toast or similar, butter and jam in prepackaged portions, the same thing every day, and we had to look for it together in the dining room because nothing was refilled. Unfortunately we "Germans" were in the total minority, anyone who doesn't speak Russian or Czech is in the wrong place here. We won't be coming back.
Klaudia Shostak
06.06.2022
Positives
The receptionists were delightful and helpful.Negatives
The food was terrible, not tasty, small portions and very little diversity.
Anatoli Obuchov
05.06.2022
Positives
I liked everything. I hope to come again. I advise my friends to relax in the Krivan sanatorium. Thank you!
avital gushansky
04.06.2022
Positives
Great locationNegatives
There is no variety of choice, there is only one menu for breakfast for a whole week, salads are often not fresh, there was never any fruit
luiza medvedovsky
31.05.2022
Positives
Many thanks to all the staff, including the reception, the head doctor, the staff during the procedures, the waitresses in the restaurant - very attentive and responsive people.Negatives
exception: maid on the 4th floor, building 3 - the quality of cleaning in the room is low (cobwebs on the ceiling, poor quality cleaning and boorish attitude)
Oleg Terzeman
31.05.2022
Positives
Everything is excellent, located close to all sources, very polite and good-natured staff, there is no language barrier, all information is in 3 languages. The building of the ancient sanatorium itself, like the entire resort part of Karlovy Vary, looks very beautiful, each building is a work of art but inside is fresh renovation in modern style. Each office or treatment room is very clean, everything is constantly cleaned and washed. I liked the fact that all procedures are located in one building, in Krivan, the other two buildings do not yet have all procedures and some need to come to Krivan. There is a swimming pool with hydromassage and sauna, a garage and parking in the surrounding area, but advance reservation is required because the number of places is limited, as elsewhere in Europe, especially in the old part of the city. I really liked the room, it was clean and spacious, the room had a refrigerator (clean and pre-defrosted, unlike other hotels), a kettle and all the accessories. The bathroom is very clean, it looks like it has been recently renovated (everything works and nothing is broken!) Drinking water and procedures are individual for everyone, so after receiving a printout of the procedures, it is better to plan the procedures in advance - drinking water - eating food, because all this needs to be combined and some the springs are located nearby across the road, and for example N 1 you need to walk about 500 meters in one direction. Regarding the food, of course, it’s dietary because it’s a sanatorium! But there are many different dishes to choose from. I read some negative reviews about the food - for those who do not want to follow a diet during treatment, the hotel itself has a bar and a restaurant where you can order other food, and along the river in the center there are a lot of restaurants and cafes with national beer and food. Regarding excursions: at the reception you can order many different and interesting excursions, I especially remember the visit at the end of the historical program to the restaurant “In the Rock”, it is really located in a cave, but everything is decorated amazingly, and the home-made beer and baked pork knuckle are something! (a week of diet food for nothing) but it was worth it, especially in good, cheerful company. In general, we liked everything, we will come again if we have the opportunityNegatives
I don’t know, we haven’t found it yet, maybe there were some little things, we didn’t pay attention, we went there for positive emotions and in a good mood
Olga Tolstunova
30.05.2022
Positives
The medical facilities, the location of the hotel, we are very pleased with the doctor Sofia, in general I really liked everything. Next year, if we are alive, we will come again. Thank you all very much for your work.Negatives
No.
петро дзумедзей
30.05.2022
Positives
Everything is very good during the entire stay in the sanatoriumNegatives
there is no
Evgeny Somov
30.05.2022
Positives
I really enjoyed the excursion to Prague, which was led by guide Alena. The guide spoke in detail and intimately about the history of the Czech Republic and its capital Prague.
Waldemar Hanebaur
29.05.2022
Positives
Our family is very satisfied with the location and the hotel conditions! Of course, highly recommended!
Игорь Патлажан
29.05.2022
Positives
MoodNegatives
The doctor is not attentive. His attitude is disgusting. Coronavirus is spreading in the sanatorium, including among the staff
Нина Окерт
24.05.2022
Positives
We liked everything so much that we didn’t want to return home, we’ll definitely come again. Thanks a lot!
Lilia Schwarz
23.05.2022
Positives
I really liked everything, everything was excellentNegatives
There is no negativity, nothing to complain about, even the cleaning and supply of the room is also at the highest level.
Olena Schaefer
22.05.2022
Positives
Good afternoon I liked everything very much, the staff is polite and friendly, the treatment is excellent, the hotel is very good - I will come again next year. Thank you!
Nicolae Tanasa
16.05.2022
Positives
Personally, I liked everything and left a very good impression. I will definitely come again
Ludmila Martin
10.05.2022
Positives
This was my second time at the Krivan sanatorium. I liked everything very much. Clean room, always fresh towels and bed linen. All the staff are very friendly, all procedures were completed on time and in full. The service in the dining room was also fast, the portions were very large. In general, the hotel experience is very good. If everything goes well, I will definitely come again next time. I highly recommend everyone to visit this sanatorium.
Olga Zatrimailo
04.05.2022