references
Ludmila Martin
10.05.2022
Positives
This was my second time at the Krivan sanatorium. I liked everything very much. Clean room, always fresh towels and bed linen. All the staff are very friendly, all procedures were completed on time and in full. The service in the dining room was also fast, the portions were very large. In general, the hotel experience is very good. If everything goes well, I will definitely come again next time. I highly recommend everyone to visit this sanatorium.
Olga Zatrimailo
04.05.2022
Positives
I liked everything very much. Attentive and polite staff. Delicious food and large portions. Clean room and always fresh towels. We are planning to come to Krivan again next time.
Liudmila Shevchuk
02.05.2022
Positives
The Krivan sanatorium has a good medical base, but the trouble is that they don’t know how to provide service as it should be!!! The sanatorium itself is in a good location, but I no longer want to go there. Mostly the service staff is friendly, but not all of them...... EVERYONE in the restaurant is diligent and gives good service, especially TANYUSHA. The first thing and the salads are very tasty, WELL DONE!!! And secondly, the cooking is not tasty!!!Negatives
Most of all, it just killed me,,,, We all go to sanatoriums to improve our health, and not just throw money away. Or worse, hurt yourself. I received a mud bath, after the parafango bath, my body was warmed up, after the parafango I sat down in the same office to do inhalation, and in the same office they opened the window, the wind was cold, because at night it was -3. It’s not summer yet. And they were told it was cold!!! In response, we are hot!!! And what kind of treatment can we be talking about here??? The next day, I barely got out of bed!!! CALLED GOT HEALTHY!!! And the procedures should be prescribed evenly, and not five on one day, and not a single one on the next!!! And you need to clean the room properly, and not just take away the trash and that’s all the cleaning.
Maria Plet
01.05.2022
Positives
Heartfelt thanks to everyone! Everything was at the highest level. The food was also excellent. Everyone was treated very politely. I hope that if I go again, only to the Krivan sanatorium and book on the website sanatoriums.com
Igor Gejko
29.04.2022
Positives
Thanks to the hotel representatives for meeting our request and providing us with such a nice room where we celebrated our 30th anniversary of marriage. Thanks to the girls who cleaned our room perfectly every dayNegatives
In our opinion, breakfast should start at 7 am, since the procedures begin very early and you have to have breakfast quickly and with stress
Michael Klimenko
29.04.2022
Positives
Thanks to the girls who cleaned the room, they tried very hard, the room was always clean
Liubov Gavrish
26.04.2022
Positives
This is my second time in Krivan and I want to say that the treatment was excellently organized! Thank you for your professionalism and attention to doctor Sofia Tibirdieva, older sister Ivetta, the girls during the procedures - Petra, Monika, Martina, Miroslava, Stanislava, Tsutsana, and the diligent boy Marek. Everyone is wonderful and friendly! The food is well organized, everything is tasty and varied, the waiters work quickly and correctly, thank you. The linen in the rooms was very clean, the beds were comfortable, the maids were friendly and attentive. The reception staff are also attentive and responsive - they changed my room if necessary. Thanks to everyone who took care of me for 2 weeks. I will definitely come here again to improve my health.Negatives
The furniture in the rooms is already old and shabby. This is the only negative, but for the sake of good treatment you can be patient.
Arkadiy Kogan
25.04.2022
Positives
Excellent, very helpful staffNegatives
It's hard to get to the doctor
Elena Michailin
24.04.2022
Positives
I was already in Karlovy Vary for the 4th time, but for the first time in the Krivan Hotel! The hotel staff is very friendly and welcoming! Dietary nutrition is what is needed for people with digestive system problems and diabetes! I was satisfied with my stay and treatment at the Krivan Hotel! I plan to come next year!
Надежда Хромова
19.04.2022
Positives
Rating - excellent! Qualified treatment, excellent service. The staff is friendly, the food is good. I'll come again.
Elvira Eiswert
19.04.2022
Positives
The staff is friendly and helpful.Negatives
The beds a bit uncomfortable.
Svetlana Stützberger
17.04.2022
Positives
Everything was great. It's a pity one week wasn't enough. Next time we'll go for two! I recommend
HELENA SONNENGRÜN
13.04.2022
Positives
For the third time I rested and received treatment at your Hotel. The two weeks went very well, I liked everything, I want to thank the management of the Krivan Hotel. Very polite medical staff, the food was excellent, the room was very clean, towels and bed linen were constantly changed. Thank you, I will come again if I have the opportunity.Negatives
Nothing negative, everything was great.
Swetlana Gerber
10.04.2022
Positives
We only stayed for a week in April, wanted to test it out at the beginning, not expecting much, but when we arrived we discovered that the location was very good, the hotel was clean and the staff were very nice and helpful. We would love to come back and for a longer period of time. True, there was only a little salad. Could be more, but we are always full. Best regards.
Nikolai REH
05.04.2022
Positives
Good treatment, food and service. The hotel staff is very polite and attentive. Affordable garage.
Faiq Jafarov
05.04.2022
Positives
I only have good memories. I would like to come to the hotel again. I would like to thank everyone! See you next time!
Walentina Neugebauer
05.04.2022
Positives
The Hotel Krivan is close to the springs. I had a single room, the room was large and warm. I left the window open during the day even though it is November. I also had a kettle and safe in the room. The clothing closet is lockable. The bathroom has a shower cubicle, hairdryer, soap and shower gel. During my two-week stay I had a total of 39 spa treatments, all of which were carried out on time. You can also easily change the spa treatments. The SPA staff is helpful and polite. I really liked it. The food is also good, the staff is very friendly. I had a classic massage, very good! You don't need to take a cloth with you to use it. There are 3 hand and bath towels in the bathroom. This way you can save space in your suitcase. The rooms are clean, cleaned daily, bed linen is changed 3 times and towels 4 times.
Nina Shelepenko
03.04.2022
Positives
The location of the sanatorium is ideal, especially for older people - proximity to springs, to which it is recommended to go 3 times a day. The price-quality ratio (especially single rooms) is excellent. The procedures are varied and effective. The food is well organized.Negatives
Initial appointment with a doctor - I would like to be able to communicate in Russian or at least in English. Doctor Tamara understood only Czech and, probably, German. This created difficulties and only later the intervention of Sophia, responsible for physiotherapy, made it possible to adjust the initially prescribed therapy.Answer from Spa Hotel Krivan
Добрый день, благодарим вас за высокую оценку Вашего отдыха у нас. Удивило замечание о враче по имени Тамара, у нас нет доктора с таким именем. Наши врачи знают языки в том объеме, который обеспечил бы им возможность выполнения служебных обязанностей в полном объеме. Старшая медицинская сестра старается разделить клиентов по языковым возможностям врачей. Мы осознаем, что сложно доктору проводить осмотр и давать рекомендации на иностранном языке. Но не смотря на это надеемся, что Вы удовлетворены работой нашего санаторно-лечебного отделения и что пребывание у нас было для Вас полезно. До скорой встречи в Карловых Варах!
Olga Gusarova
31.03.2022
Positives
A large number of procedures and a wide variety, an excellent salt room, a good swimming poolNegatives
Small tables in a restaurantAnswer from Spa Hotel Krivan
Добрый день, Ваша высокая оценка нам очень приятна. Лечение в нашем санатории основано на широком предложении лечебных процедур, качественном их проведении и нам приятно, что клиенты это ценят. Вы отмечаете, что столы в ресторане Вам показались маленькие. Наши столы стандартных размеров, которые обычно используются в санаториях и рекомендованы нашим министерством здравоохранения. Несмотря на это, надеемся, что это не отразилось на общем впечатлении о Вашем отдыхе и мы надеемся снова увидеть Вас в нашем отеле при следующем посещении Карловых Вар.
Anna Giltermann-Mun
27.03.2022
Positives
Thank you very much... We'd love to come back
Liudmila Dubrouskaya
18.03.2022
Positives
A great place in terms of climate, nature, as well as the super comfortable location of the sanatorium, everything is very convenient! Amazing water, from absolutely all sources, as well as an amazing complex where all the procedures are located, I am especially pleased with the work of Dr. Sofia, with whom I was very lucky, she is imbued not just like an ordinary doctor with the human history of well-being, but as a person who cares about fate patient, This is something you rarely see these days and I was very surprised by my luck in meeting Sofia! My great desire is to return to you again!Negatives
It’s quite possible to live with this negativity, at first the Czech staff and service surprised me with their appearance and indifference, but later I met very friendly workers who were imbued with my requests and desires, so I wasn’t very upset, I repeat again - you can live with this , there are people everywhere and they are different everywhere, we attract those who reflect our inner state at the moment, and then I was in a rush, so this is a conversation about me, and not about the staff, although it was still strange to me why, living in such a magical place, the Czechs look so terrible - Still, the face of the hotel must keep its mark, (the 65-year-old security guard with a loaf of bread who met me, with bags under his eyes, really amused me)))Answer from Spa Hotel Krivan
Добрый день, благодарим за Вашу восторженную реакцию и коментарии на ваш отдых и лечение в нашем чудесном городе. Мы очень рады, что Вы удовлетворены работой нашего молодого врача Софии. Определенно ей будет приятно это услышать. Будем надеяться на нашу скорую встречу!
Лидия Михайловна Бородкина
18.03.2022
Positives
I like everything, relaxing holiday, good treatmentNegatives
NoAnswer from Spa Hotel Krivan
Добрый день! Было нам очень приятно получить высокую оценку за наши службы. Благодарим за похвалу и будем ждать Вашего следующего приезда.