references
Bernd Kunze
14.11.2022
Positives
The treatments are very well organized and are never delayed, but are even possible if you arrive early.Negatives
We were only there for 1 week, but we missed at least 1 cultural event/dance. The wine bar listed on the notices, which offers dancing three times a week, is probably closed because the telephone number doesn't exist either. We should do better research because we made our way there for free and the evening was over. It was not removed even after it became known and the complaint was made. There are many paths in the hotel that involve stairs and could be a problem for those with walking difficulties.
Мира Раисова
14.11.2022
Positives
Thank you for the friendliness of the medical staff in the treatment rooms.Negatives
Medical services. During my stay there was an aggravation of an insured event. No help was provided; the prescription was written only on the third day of illness. The request for injections was not granted. Replacements for missed medical procedures are not provided. Due to an insurance claim, I was forced to visit the clinic. The reception desk did not take into account the explanations for this case, and as a result, the procedures were lost. Food The menu does not indicate what origin of meat is in the cutlets. The breakfast buffet also cannot suggest the origin of the meat sausages. The pilaf was not made from rice. It's impossible to eat dumplings. Bread products are limited, you have to go and look for bread everywhere. There are no fruits, in two weeks the following were provided: 1 banana, 2 kiwis, 2 apples. The staff is not knowledgeable enough about the menu. One attendant per hall is not enough. I really didn't like the food in general. The payment is not small, so it is necessary to improve the range of food and service.
Halina Melcher
13.11.2022
Positives
I liked everything very much. At first they gave me a room in building 3. It made me uncomfortable. I suffered for a week, then asked for help. They changed it without any problems. The food is varied, healthy, and the dishes are beautifully presented. 😋. The staff is friendly. I have already booked the next visit for myself and my friends to the same hotel for March. Moreover, 3 natural juices in the morning, kefir in the evening and a kettle in the room were very pleasing.Negatives
Request. In March, I will be placed immediately in building 1, if possible on the 1st floor.
Ludmila Leinweber
06.11.2022
Positives
Many thanks to the staff for their hard work. We really enjoyed. Well done keep it up
петро дзумедзей
02.11.2022
Positives
Everything was very good. The work of all the staff is excellent!!!
Lilia Schwarz
01.11.2022
Positives
Everything is great, food and service in every area.
Vitali Merkel
31.10.2022
Negatives
We didn't really like the food at the hotel. For example, the bread was not very tasty and if you come a little later, then there will be nothing left.
Liudmyla Kirzhner
30.10.2022
Positives
The medical facilities are good The staff are friendly True, this hotel is not for sore feet There are a lot of steps to climb during the dayNegatives
The food is not tasty. There are no vegetables or fruits. Everything is somehow economical with food.
Valentina Maslova
27.10.2022
Positives
We were very pleased! We recommend it to everyone!
Jana Dechant
23.10.2022
Positives
The sanatorium staff is friendly and ready to satisfy any request. Works well. The room is excellent. Daily cleaning.Negatives
Food before the pandemic was better. But overall satisfactory.
Emma Hofferberg
23.10.2022
Positives
Very good transfer, punctual, helpful.Negatives
Young staff still have to learn how to deal with older customers: approach them, help them, etc.
Walter Bechthold
16.10.2022
Positives
👍👍👍
Vera Kovaleva
16.10.2022
Positives
It was my first time. It’s a pity that it was only for one week. I liked everything. The staff is very polite. They speak different languages. I will definitely go again.
Olga Beck
16.10.2022
Positives
We rested at the Krivan Hotel from October 1 to October 9. Very cozy hotel. The staff is friendly. Everywhere is clean and tidy. We had three meals a day. The food was always very tasty and fresh. Drinks at lunch and dinner (juices, water, tea) were free. I really liked this hotel. We will definitely come again.Negatives
Not all floors had internet. But, upon complaint, we were immediately moved to another room. Swimming pool and sauna are paid - 5 euros per hour (unless prescribed by a doctor). The massage lasted only 15 minutes and was very bad.
Igor Goworuchin
10.10.2022
Positives
Good location of the hotel. Friendly staff. Delicious food but small portions. Own garage nearby. All problems can be discussed with the doctor.Negatives
There were problems with the bank card: due to a mistake by a hotel employee, my bank card was blocked. Luckily I had cash. I only got everything done in Germany.
Inese Mihailova
03.10.2022
Positives
After a two-year break, the third year in KV was pleased with the revival of the Thermal swimming pool... PRAHA excursion! "Krivan" has staff who have worked before. There are new additions to the building itself!Negatives
There are quite a lot of people and they don’t have time to discuss during procedures and in the dining room! The food is very simple! Many procedures are NOT available, the staff is not very kind... DO NOT want and DO NOT eat 😕 We have nothing to offer you! The same answer for procedures... choose what you have!!! The same thing happened at the reception because we had to move! "KRIVAN" is budget... but this time too... budget, although we have been there more than once before! ! !
Nikolas Brigert
02.10.2022
Negatives
The kitchen and its staff are a disaster. Cannot recommend further. Never again.
Anna Perevjazko
02.10.2022
Positives
The location of the sanatorium is very convenient, excellent medical procedures, room cleaning!Negatives
Often we had to wait a long time for the second course to arrive and the quality of the food left much to be desired.
Sofia Fridman
01.10.2022
Positives
Great location. Treatment at a high level. Procedures take place on time without queues.Negatives
No
Aleksandrs Rastopčins
01.10.2022
Positives
A good medical base, quality, like everything in life, depends on the human factor, it’s a lottery, “who you run into.” Ideal location.Negatives
The so-called gym is located in a small room; Schwarzenegger probably worked out on this equipment in his youth :) One room is located in the old part of the building, everything is in order there, and the second is in the new extension (4th floor of the 3rd building). These rooms are not soundproofed. I had to buy earplugs at the pharmacy so that I could sleep and not hear the woman snoring in the next room.
Michael Böhm
26.09.2022
Positives
-Room was clean, bright and warm. -Applications were carried out on timeNegatives
- Bed mattresses are getting old and very uncomfortable, it is high time to replace them! Canteen: - two identical menus ordered, often arrived at irregular times, waiting time of up to an hour. Plus different menus (e.g. one gets fried fish and the other steamed fish) even though the same menus were ordered. - At breakfast there was only a buffet for sausage and cheese, there was a very long queue and waiting time. - Service in the canteen was very poor, she only served the locals in a very nice and friendly manner, she treated others very unfriendly, careless, she treated us like a third breed of humanity. - Serving the food: You have to imagine that the waiter has brought a plate with food that the others should eat onto the others! And up to four or five plates like that. How can you call something like that hygienic? She only did that with non-natives! For the locals she carried two plates! - No fruit in the canteen (why not?) It is understandable that it is not a must in the room. I really have to say this was my fourth and last visit to Krivan. Canteen a no-go (people are not pigs!)
Nadejda Buntin
25.09.2022