references
Lyubov S.
27.11.2022
Positives
I liked everything very much, everything was great. Location, food, room service, service, everything is good, but the procedures are even better. Everything is so perfectly planned, you don’t have to wait anywhere for the procedure. This was our second time and I hope we will come again many times. Thanks to the Hotel staff!!!
Natalia S.
21.11.2022
Positives
Good location of the resort.Negatives
Not very friendly staff.
Anna K.
20.11.2022
Positives
Everything was very good. The food was tasty and varied, there was no long wait. All hotel staff are polite and friendly. The location of the hotel is very convenient, it was not far from the springs, and everything you needed was within an accessible distance. We would love to visit your hotel again
Valentina B.
18.11.2022
Negatives
Never again! Very unfriendly and Russophobic staff!!!
Nazia B.
17.11.2022
Positives
Good location of the hotel.Negatives
The food is monotonous. Can't compare with previous years.
Nadiia S.
16.11.2022
Negatives
Horrible attitude of the resort staff. The doctor is inadequate, she prescribed the wrong treatment, I have hypotension, she prescribed procedures to understand the pressure. It was terribly bad. Now I feel worse than before the sanatorium. And in general, how can you keep such doctors? I came to see her because my speech is slow due to my illness, so she started making faces at me!! What is this anyway?? I complained to the reception, they said “she has a headache.” Question for the administration of the sanatorium “Krivan”: are you blind or deaf there? Wasted money and wasted time. I do not recommend this “treatment” to anyone. Avoid this sanatorium on the tenth road if you don’t want complete disappointments and wasted nerves.
Ella M.
14.11.2022
Positives
The location of the hotel is perfect. Staff friendly. Applications good.Negatives
No fruit in 2 weeks. No vegetables for the main course: cauliflower, broccoli, zucchini, beans... Too few main uses.
Bernd K.
14.11.2022
Positives
The treatments are very well organized and are never delayed, but are even possible if you arrive early.Negatives
We were only there for 1 week, but we missed at least 1 cultural event/dance. The wine bar listed on the notices, which offers dancing three times a week, is probably closed because the telephone number doesn't exist either. We should do better research because we made our way there for free and the evening was over. It was not removed even after it became known and the complaint was made. There are many paths in the hotel that involve stairs and could be a problem for those with walking difficulties.
Мира Р.
14.11.2022
Positives
Thank you for the friendliness of the medical staff in the treatment rooms.Negatives
Medical services. During my stay there was an aggravation of an insured event. No help was provided; the prescription was written only on the third day of illness. The request for injections was not granted. Replacements for missed medical procedures are not provided. Due to an insurance claim, I was forced to visit the clinic. The reception desk did not take into account the explanations for this case, and as a result, the procedures were lost. Food The menu does not indicate what origin of meat is in the cutlets. The breakfast buffet also cannot suggest the origin of the meat sausages. The pilaf was not made from rice. It's impossible to eat dumplings. Bread products are limited, you have to go and look for bread everywhere. There are no fruits, in two weeks the following were provided: 1 banana, 2 kiwis, 2 apples. The staff is not knowledgeable enough about the menu. One attendant per hall is not enough. I really didn't like the food in general. The payment is not small, so it is necessary to improve the range of food and service.
Halina M.
13.11.2022
Positives
I liked everything very much. At first they gave me a room in building 3. It made me uncomfortable. I suffered for a week, then asked for help. They changed it without any problems. The food is varied, healthy, and the dishes are beautifully presented. 😋. The staff is friendly. I have already booked the next visit for myself and my friends to the same hotel for March. Moreover, 3 natural juices in the morning, kefir in the evening and a kettle in the room were very pleasing.Negatives
Request. In March, I will be placed immediately in building 1, if possible on the 1st floor.
Ludmila L.
06.11.2022
Positives
Many thanks to the staff for their hard work. We really enjoyed. Well done keep it up
Петро Д.
02.11.2022
Positives
Everything was very good. The work of all the staff is excellent!!!
Vitali M.
31.10.2022
Negatives
We didn't really like the food at the hotel. For example, the bread was not very tasty and if you come a little later, then there will be nothing left.
Liudmyla K.
30.10.2022
Positives
The medical facilities are good The staff are friendly True, this hotel is not for sore feet There are a lot of steps to climb during the dayNegatives
The food is not tasty. There are no vegetables or fruits. Everything is somehow economical with food.
Jana D.
23.10.2022
Positives
The sanatorium staff is friendly and ready to satisfy any request. Works well. The room is excellent. Daily cleaning.Negatives
Food before the pandemic was better. But overall satisfactory.
Emma H.
23.10.2022
Positives
Very good transfer, punctual, helpful.Negatives
Young staff still have to learn how to deal with older customers: approach them, help them, etc.
Walter B.
16.10.2022
Positives
👍👍👍
Vera K.
16.10.2022
Positives
It was my first time. It’s a pity that it was only for one week. I liked everything. The staff is very polite. They speak different languages. I will definitely go again.
Olga B.
16.10.2022