references
Станислав .
06.12.2015
Positives
My husband and I liked everything. Very good service. Thank you. Wonderful treatment, excellent food. Very varied with lots of salads. Very attentive staff. Everyone speaks Russian. Wonderful massage therapist Peter. Special thanks to him.Negatives
The lack of a swimming pool and a properly equipped gym in the sanatorium, which has a very bad effect on treatment, and the lack of physical activity.
Татьяна С.
06.12.2015
Positives
Sanatorium Krivan is located in a great location, within walking distance to all sources. The staff is friendly. The equipment for treatment is professional, almost new. The room is comfortable, quiet, the Internet in the room, everything worked without problems. The food is high quality, a little monotonous, but everything is the same everywhere. gets boring. I had enough, I’m happy with the quality, although last year there was more choice. Thank you, sanatoriums! You fulfill all your obligations! Success and good luck to you in our difficult times!Negatives
The room was poorly cleaned, only the trash was taken out, vacuuming was done very rarely. Linen was changed on time. In the dining room, tablecloths and napkins were not changed for several days. Problems with the staff.
Lyubov A.
01.12.2015
Positives
One of the advantages of being in a hotel. It was my first time, but I want to come again more than once. I liked everything very much. It’s convenient that the room has a refrigerator and a kettle.Negatives
The biggest inconvenience is the lack of Wi-Fi in the rooms
Anna B.
27.11.2015
Negatives
I was satisfied with everything except the food, it could hardly be called dietary.....
Gevxar I.
27.11.2015
Positives
This is not the first time we have vacationed in Vary at the Krivan Hotel. We are SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO to to be satisfied. It was a golden autumn. It was warm. cozy.beautiful.unique.I hope I will see this beauty one more timeNegatives
did not find
Наталья К.
19.11.2015
Positives
I liked everything, the treatment, the service, the staff, and the food. The atmosphere is favorable for good treatment and relaxation. Thank you.Negatives
The downside is that the hotel does not have free access to the pool.
Ida R.
16.11.2015
Positives
The sanatorium is located very conveniently, everything is nearby. The procedures are also all in one building and it’s all very convenient. Renovations have been made, the new pool is generally ok. Two weeks passed very quickly and my health improved, the main thing is to follow the doctor’s advice.
Ivan P.
10.11.2015
Negatives
I ordered a transfer from the railway. station - they forgot about me. With a young child we were put in a cold room where there was a very bad smell of something. And there were a lot of such blunders, but this was just great.
Екатерина К.
05.11.2015
Negatives
During the procedures, the medical staff actively communicate with each other, talk loudly and laugh, disturbing the peace of the patients. The restaurant is also poor at maintaining sound levels; waiters loudly knock with metal trays and other utensils; loud and harsh sounds are especially negative when there are a small number of visitors.
Natalya D.
03.11.2015
Positives
In total, I am satisfied with the rest and treatment. Cozy and clean rooms. Friendly attitude of the staff.Negatives
They started cooking poorly. It also doesn’t hurt for doctors to remember that they are doctors. Two five-minute appointments in 15 days.
Larisa S.
23.10.2015
Positives
Good medical facilities, excellent location of the hotel.Negatives
The catering leaves much to be desired. The staff in the dining room was unfriendly and slow, there were periodically not enough dishes, empty trays of food on the buffet remained empty. When asked where the glasses for kefir were, there was a hysterical answer: “How do I know, look in other halls!!!” Guests who arrive at the dining room not at opening time, but a little later, risk being left without side dishes and vegetables. Fruits for breakfast or dinner are provided and only for diabetics. Coffee is a strange black mixture without the smell or taste of coffee. From acorns, or what???
Anzhelika K.
15.10.2015
Positives
Wse bilo otlichno, na urovne, tipichnij sanatornij otdix s razlchnimi procedurami. raspolojenia prosto otlichnoe, w center i blozko k istochnikam, peshexodnoj zone s shopping center.Negatives
komnata nemnojko malenxkaja . Eda strogo dieticheskaya, mjasnie porcii ochenx ogranicheni.
Марина .
12.10.2015
Negatives
there are a lot of steps and it is not always easy and convenient, especially with suitcases
Elena B.
05.10.2015
Positives
I liked everything very muchNegatives
No wi-fi in the rooms, only in the lobby.
Oleg T.
04.10.2015
Positives
Through the company Sanatoriums.com I booked a room for my parents at the Krivan sanatorium. They were very pleased with the treatment and accommodation (at our request they changed the room with a view of the rock to a room with a view of the street). Thank you very much! Next time I will book a sanatorium for my loved ones only through Sanatoriums.com. I wish you success in your work and grateful clients. Elena.
Yelena .
23.09.2015
Positives
The overall atmosphere of the resort is very friendly, warm and cordial. You can really feel the caring and unobtrusive care of the maids - change of towels every day, bed sheets every 5 days, daily room cleaning. The quality of the food is very good - thanks to the chefs - the food was very tasty and the portions were large - sometimes I had to leave (with regret!) casseroles, pancakes and cheesecakes on the plates. The calm and smiling staff during the procedures readily responded to jokes and carried out their work promptly. During the 20 days of her stay, she was called to the doctor 4 times, that is, the treatment took place under her full control. Unfortunately, I don’t know her last name - she was a young Czech woman - very attentive and responsive, about 57 procedures were prescribed, main and additional, which is quite enough. I would like to say a huge thank you to the entire team of the Krivan Spa Hotel and look forward to meeting again in 2016!Negatives
There are, of course, some negative aspects: for example, I would like to diversify the side dishes in the diet a little; it is possible to reduce the number of additional procedures and increase the number of main ones, that is, if there is a massage, then at least 5, and not 2 massages and 3 baths, as now; and there are staff - individually, of course, looking with irritation and nervously reacting to the unintentional misdeeds of unknowing clients.
Marina A.
21.09.2015
Positives
Wonderful and friendly staff during procedures and cleaning rooms. Very good location of the hotel.Negatives
Poor and unvaried breakfasts. The rooms have uncomfortable pillows. Bad Internet
Елена Г.
18.09.2015
Positives
Spent 21 days at the Krivan sanatorium, from August 27, 2015. Very convenient hotel location, close to the springs. The room is clean, apparently after a recent renovation. I didn’t expect particularly varied food (after reading reviews about the hotel), the priority was still the medical facilities. And the list of procedures is extensive. When booking through Sanatorium. com offered half board and 48 procedures; upon arrival, more than 60 procedures were prescribed. I was pleasantly surprised by such an action carried out by the sanatorium. Thanks to the staff of sanatorium.com. I booked accommodation and transfer through this site. I'm very pleased. A visa booking confirmation was quickly sent. Questions that arose were answered very quickly by email.Negatives
You can always find disadvantages if you are determined to look for them. Overall I liked everything, good value for money.
Александр Б.
18.09.2015
Negatives
Everything is great except the food. Very monotonous with snacks.
Раиса .
16.09.2015
Positives
It is very good that the sanatorium is located as close as possible to the springs. The room and service in it are wonderful, but the food really disappointed me - at a time when there was an abundance of vegetables and fruits, we were offered salads from several types of cabbage and carrots. The same vegetables were also stewed. (there weren’t even beets, which is very important), sometimes there was a green apple, or one slivina, once there was only one kiwi. And for some reason the trays offered slices of boiled pears, apricots, peaches, cherries..., as if they had been caught from a compote, but there was no compote. Oh, this is already negative.Negatives
So, regarding the food, I won’t repeat myself about fruits and vegetables.... The meat dishes were very tough, and there was sand in the lettuce leaves, which creaked on the teeth. Many people talked about this... The waiters were very friendly, responsive, but this did not affect on the quality of food.
Albina P.
13.09.2015
Positives
I really liked the treatment at the sanatorium. Competent Dr. Hayer and a wide range of procedures offered. The room is small, but it has everything you need. The location of the resort is excellent. Located on the boardwalk. Very close to the springs. Thank you very much sanatoriums.com for a well-organized vacation and transfer.Negatives
I didn’t like the food and its organization in the sanatorium. If, due to the schedule of procedures, you arrive at the restaurant half an hour before the end of breakfast or lunch, you may end up hungry.
Bahar Y.
08.09.2015
Positives
This is the fourth time we have come to the hotel. We really like it. The staff fulfills all wishes as much as possible. Friendly and helpful staff.
Иванов В.
08.09.2015
Negatives
Room cleaning is not carried out every day, namely with a policy in the room and wet cleaning in the bathroom.
Marina Z.
27.08.2015
Positives
I will try to be as objective as possible. We rested from August 12 to August 26, 2015. It wasn't 36-38 degrees. When we arrived it was 33-34 degrees for a couple of days and from Monday it became sharply colder. The medical facilities are very good, everything is very clean, everything is disposable. There is no need to carry anything with you to the procedures. There was a diet. Not that everything would be very tasty, but tolerable. Every day they give me buckwheat and rice cooked in water, unsalted potatoes, sometimes in the morning there was oatmeal in water, and boiled eggs. For lunch you could always order boiled chicken or boiled beef (if it wasn’t on the menu that day, I approached them myself and said that I wanted boiled meat). Isn't this all a diet??? There were also dietary options for salads; those who weren’t so strict had other dishes to choose from. Every evening they give good kefir. The sanatorium is large, beautiful, the rooms are simple, but again not critical, there is a lot of furniture, there is a refrigerator, kettle, mugs, glasses, etc. There is a beautiful park across the road. It wins in many ways compared to other sanatoriums.Negatives
I’m not delighted with the procedure itself; there are a lot of nuances. I didn’t regret the choice, but I wasn’t so satisfied with everything that I didn’t consider other options. What I didn't like the most was the attitude of the staff. It was a shame to be reminded that the procedures were paid for and we were entitled to it. I often heard similar conversations. The answer was also often - it’s not possible!!!! In general, it takes a long time to write, there is no fairy tale there, but as others say, the most important thing is water. The doctor from Krivan is not very good for me, the children’s doctor from the gastrocenter has a good opinion. But the head nurse from the 0th floor is simply rude, she allowed herself such expressions, she went to complain, but this is bullshit as I understand it for them.
Irina S.
21.08.2015
Positives
The advantage of the sanatorium is its location, proximity to springs and good medical facilities. The food was quite decent, no one was hungry, they gave us fruit. However, I would like there to be fewer fried breaded dishes in a sanatorium of this type. I would like to note the efficient work of sanatoriums.com: room reservation and transfer, thank you.Negatives
I was surprised by the lack of air conditioning in the rooms (air temperature 36-38 degrees). The doctor prescribed treatment and went on vacation, no one monitored the progress of treatment, it was problematic to see another doctor because of the long queues. I was surprised by the wildness of some vacationers, their inability to behave in medical institutions: excessively loud conversations, noise until late, behavior in the dining room and during procedures. Unfortunately, there were many of these. I would like to advise you to instruct vacationers at their first appointment with a doctor about the rules of behavior in the sanatorium, so as not to spoil the rest of others. I will not go to this resort again.
Kominarets T.
19.08.2015
Positives
The price corresponds to the quality. Good medical base. Quite decent living conditions. Nice pool. Special thanks to the reception staff: helpful and friendly.Negatives
Nightmarish food, which can be called dietary if you use your imagination. The towels in the rooms resemble kitchen towels in both quality and size.
Irina N.
02.08.2015