references
Tatiana Z.
13.01.2019
Positives
Very good location, almost in the city center. Polite staff. Delicious and filling portions in the restaurant.Negatives
The hotel is divided into 3 buildings. I was moved into the 3rd room and two days later I had to ask to be moved. The rooms there are very small with poor sound insulation. The hotel staff is mostly polite, but unfortunately not all of them. Some procedures did not work during my visit - there were no yoga classes or colonic lavage.
Galina S.
12.01.2019
Positives
Treatment and service are goodNegatives
THE FOOD WAS SIMPLY DISGUSTING. EVEN THE BREAD WENT LOOKING ALL OVER THE ROOMS, as well as salads, which were monotonous, dairy products were generally miserable, fruit was given out 3 times during the 16 days of stay and even then they did not get it!!!! Confectionery too!!!
Людмила П.
11.01.2019
Positives
Liked everything! The room is warm with a view of Sadovaya Street. Clear organization of the treatment process. Normal food, enough of everything!Negatives
Early dinner, ended at 19 o'clock!
Владимир К.
06.01.2019
Positives
Thanks to the company sanatoriums.com, I really enjoyed my stay in Karlovy Vary. We will use your services and recommend to friends
Владимир Б.
03.01.2019
Negatives
I called a month in advance and asked to reserve a specific number. I was assured that there would be many rooms available. Upon arrival, we were given a shed with separate children's beds. The room is dirty and dirty. They created a scandal and only after that they hardly gave us a more decent room with a window on the wall. WI-FI did not work, although in advertising it should be in every room. I had difficulty getting it from the one next door.
Josef K.
03.01.2019
Positives
Staff in all areas very friendly, helpful and competent. A nice and very quiet hotel, just the right thing if you want to relax! Applications great.Very nice wellness area.The rooms are ok! The food was great, had a large selection and was very tasty.
Maurizio S.
03.01.2019
Positives
We found the location of the sanatorium very convenient. Exactly in the middle between the walking center and the thermal center. Opposite, 20 meters away, there is a spring, so we often ran to “quickly” get some water. The New Year celebration was well organized. Not enough room for dancing.. Treatment at a good level. The staff is friendly. The wonderful doctor Sofia also works there! A true professional who loves people and his profession. Just because of her, we will come again!Negatives
In the restaurant, the workers often changed their mood, but we survived it 😁
Alexej S.
31.12.2018
Positives
Treatment with procedures was excellent.Negatives
Food wasn't good.
Tatajna K.
17.12.2018
Positives
Everything is fine, excellent location of the sanatorium, all sources are within walking distance. Food corresponds to the sanatorium, dietary requirements. The staff in the dining room was polite, everything was brought quickly without delay, all requests were fulfilled without delay. The rooms were cleaned daily. Everything corresponds to 3***.Negatives
There were some minor glitches, but we tried not to pay attention to them.
Alla K.
14.12.2018
Positives
I liked everything. Responsive staff. Good, balanced nutrition. Large selection of dishes. Cleanliness in the room and in the resort. The location is wonderful. The procedures are excellent.Negatives
It is advisable to adjust the choice and schedule of procedures. But basically I liked everything.
Олена П.
13.12.2018
Positives
Great location combined with good service, will come againNegatives
No
Надежда М.
10.12.2018
Positives
Many thanks to the sanatorium "Krivan" and its medical staff. I always come to Karlovy Vary with great pleasure, as to a city close to me in spirit, its architectural design and healing effects. For me, this city is a fairy tale, where I, as a romantic and dreamer, find myself in my own wonderful world. The sanatorium itself has changed little, but it has changed nonetheless. Unfortunately, there was no experienced, elderly doctor, a high professional of spa treatment. New specialists in procedures appeared who were not highly professional. Sometimes sidelong glances were noticed, as if at a person of Russian origin. This was especially felt in the restaurant industry. Otherwise, I was not disappointed with my current visit to the sanatorium. Thank you for everything, with respect Nadezhda Markova.
Elena W.
04.12.2018
Positives
Central location, very friendly, helpful staff at reception, during treatment, in the restaurant. Everything is planned really well! All clean! Will definitely come back! Doorstep transfer from Germany to the hotel and back with a minibus was also well organized! Many thanks to Sanatoriums!Negatives
Pillows, mattresses...
Elena S.
25.11.2018
Positives
I am very pleased with my stay at the Sanatorium, Krivan; Excellent attention at the reception, they will always help and advise. The medical staff is at a high level. Very good procedures. Cleanliness and order in the room. Fast and attentive service from the kitchen staff.
Larissa B.
12.11.2018
Positives
Feeling great, positive mood.Negatives
There was no negativity
Ildar Z.
12.11.2018
Positives
We liked everything, we didn’t pay attention to the small flaws.
Svetlana A.
12.11.2018
Negatives
The hotel was overcrowded and the staff couldn't cope with the workload. Most of the staff are angry and this affects the residents. The food is average, breakfast was served mixed food from the last lunch, sorry, but like pigs. The placement is not well thought out. I was on vacation with my mother. We were placed in a room so small that it was cramped even for one person, there was only one bed for two and there was no way to separate it. The pillows are like bricks, it is impossible to sleep on them, much less get enough sleep. It took 3 days to find a softer pillow. I've stayed at this hotel twice before this time and this never happened. This time I am extremely unhappy.
Елена П.
10.11.2018
Positives
Very convenient location of the sanatorium, close to drinking springs. Cozy rooms. They clean up well.Negatives
System of distribution of procedures into basic and additional. The treatment rooms are very busy.
Valeri P.
08.11.2018
Positives
Good treatment base - everything is on time. Great location. The service staff is friendlyNegatives
There is no control at the buffet, there is always a lack of any dishes
Марина В.
06.11.2018
Positives
One of the best sanatoriums! Thank you very much for my wonderful vacation! For a magnificent room and the best treatments!
Yelena F.
06.11.2018
Positives
Many thanks to all the staff of the sanatorium for the warm welcome, attentive attitude to requests and friendliness! Thanks to the chef for the delicious food and variety of dishes and snacks, the opportunity to choose a diet. Girls maids for good and regular cleaning. Thank you to the treatment nurses for your attentiveness and smiles. I would really like to continue our further cooperation!Negatives
The location of the sanatorium is very good, the only thing I would like to note is the abundance of steps on the entrance porch, although there is a ramp to the side and many steps in the corridor leading to the procedures. I understand that this cannot be changed or improved, you just need to take this into account when choosing.
Nikar A.
05.11.2018
Positives
Excellent water, reasonable price. The staff performing our treatment procedures is excellent.Negatives
The male staff at the pool should be dressed up. They are doing exercises, and their pants fall off.
Oleg K.
03.11.2018
Positives
We really like this Karlovy Vary resort. Excellent location of the Krivan Hotel. Polite staff. The rooms are clean and comfortable. All this creates a positive mood and makes me want to come here again
Olga Z.
29.10.2018
Positives
Everything is good and satisfactory, moderately comfortable, due to the food, but the good medical facilities and the location of the hotel at a reasonable price outweigh the cost of a holiday in KrivanNegatives
There were so many vacationers, it was impossible to buy additional procedures. The dishes prepared to order were of high quality, but sometimes they were not brought and they were offered to replace them with others, since the ordered dish was not available. The sauces and salads are all sweet, they were probably called a diabetic’s dream. The so-called breakfast buffet was meant to be the best and often caused heartburn and indigestion. But mostly everything is fine
Elena N.
25.10.2018
Positives
Everything is great, and a good mood improves the quality of treatment.
Viktor K.
22.10.2018