references
Любовь С.
27.09.2017
Positives
This is the third time I have visited the English Dvor sanatorium in Karlovy Vary. I really like everything. I intend to go again. Thanks to everyone who took part in my trip.
Anatolii K.
27.09.2017
Positives
Everything was very good in all respects - organized, high quality and on time.Negatives
Little time is allocated for manual massage of 10-15 minutes. We rested together. I have a full course of treatment, but my wife only has two procedures, including inhalation and oxygen. Payment was 100 percent. I asked for more procedures to be added to me, but it was refused.
Наталья К.
26.09.2017
Positives
I liked the sanatorium. Good location, friendly staff. Good food, treatment. The room has everything you need and is cozy. I'll definitely come again.Negatives
It would be possible to have more procedures to treat the gastrointestinal tract
Ирина В.
24.09.2017
Positives
Everything is fine. The treatment is excellent, the service is also excellent, but the food leaves room for improvement.Negatives
We have been to this sanatorium 3 times, the food has gotten worse, some dishes are not tasty prepared
Лидия Е.
17.09.2017
Positives
Everything is very good. This is not the first time I have come here and I always book this hotel. Good location. Nice price and good quality of service.
Mikhail M.
10.09.2017
Positives
Excellent location of the hotel. Excellent intimate hotel. A wonderful cook. Attentive reception staff and balneo department.
Mila P.
05.09.2017
Positives
Everything is fine!!! I'm very pleased. WELL DONE!! Treatment and nutrition are great. I'll come again in January. All the best, chyuuz!
Ilya G.
03.09.2017
Positives
Very welcoming and friendly staff. Excellent medical base. Professional medical staff.Negatives
Small and not very convenient parking.
Татьяна А.
01.09.2017
Positives
We had a great time. We will definitely use the site again.
Larissa I.
30.08.2017
Positives
I really liked the hotel because of the picturesque view from the window, the friendliness of the staff, and the proximity to all the main resort attractions. The food is very tasty and varied. The hotel's interior is very pleasant, which also benefits from the recent renovations. The bathrooms in the rooms are generally beyond praise.Negatives
During our stay, the weather was quite hot, and the hotel, unfortunately, does not have air conditioning, so it was a little hot in our room for a couple of days, but tolerable.
Марина П.
30.08.2017
Positives
A qualified, attentive doctor Oksana, who not only made prescriptions taking into account individual characteristics, but also gave recommendations for further treatment at home. The most optimal, in my opinion, location of the English Dvor hotel: in the center of the resort, close to sources, shops, and a bus station. The room is small, but cozy and functional. Mine, 211, had windows facing the courtyard, which was good. The staff is attentive, responsive, smiling. Everything is on time, promptly, efficiently. I recommend "English Court" to everyone!Negatives
Not a negative thing, but a personal nuance. It took some time to get into the eating routine, to get used to early dinners and an abundance of cabbage, for example.
Yuliya D.
28.08.2017
Positives
The quality of food has noticeably improved compared to last year. The hotel staff is very attentive, especially Yuri at the reception. The room after moving in is very comfortable and well equipped.Negatives
Upon check-in, the allocated room did not match the description of the booked one, but on the second day, at our request, the room was replaced with an improved one.
Гульмира .
27.08.2017
Positives
Staying at the English Court sanatorium for the third time, a lot has changed, mostly for the worse, starting with the doctors’ relationship. For the third time, Olesya refused to see me, another doctor took me, firstly, secondly, the nurses’ relationship in the bathroom was disgusting, the bath was cold, which is why and I caught a cold and got sick, went to the doctor, she didn’t even accept me, overall attitude towards vacationers is zero, I just want to mention the night duty workers Yuri and Lyudmila, if I’m not mistaken, the only ones left from last timeNegatives
The room on the first floor was cold and dark, there was no sun, as if she lived in the basement
Natalia B.
25.08.2017
Positives
I am very grateful to the hotel staff and medical staff for a wonderful stay and treatment. I plan to visit this hotel more than once in the future. I will definitely recommend it to my friends and acquaintances.
Валентина .
24.08.2017
Positives
The sanatorium is in a good location, close to the center. The room is cozy, cleaned every day. Normal food, staff, All procedures were carried out well and carefullyNegatives
I really didn’t like the doctor’s attitude - she absolutely doesn’t care about your diagnosis. I didn’t even look at the submitted extract from the medical card (written by hand). The reception is formal. The doctor's office is located opposite the nurse's office.
Игорь Д.
23.08.2017
Negatives
Request: improve bathroom cleaning, dust removal from surfaces. The rest is all very good.
Людмила Г.
22.08.2017
Positives
A wonderful sanatorium, located very conveniently from drinking springs, as well as from the central evening promenade. I had a single economy room, but, in my opinion, the whole economy lies only in the size of the room (although for one person it is quite normal) and the view from the window onto the wall. But this didn’t bother me at all, because... I didn't sit in the room. looking out the window. As for the food, it is simply excellent, very varied and tasty. All the staff, both in the hotel and in the medical part, and in the restaurant, are very friendly and always ready to help. If I go to Karlovy Vary again, I will choose this sanatorium again. Thanks also to the sanatoriums.com team for their excellent work.Negatives
Not noticed.
Ирина О.
22.08.2017
Positives
The spa hotel is located in a very convenient location, close to mineral water sources. Excellent massage therapist, attentive doctor. The staff is very friendly and responsive, everyone tries to solve the guest’s problems as quickly as possible. This year the chef is simply wonderful, the menu is varied and diverse. Everything was prepared very tasty!!! Nice bed in room 209. Thank you.Negatives
It's a pity that the standard single room is so tiny. The mirrors are positioned in such a way that you cannot see yourself in full height anywhere or you are standing too close to the mirror by the bed.
Ninel B.
21.08.2017
Positives
This was my second time staying at the English Court Hotel. Good location of the hotel, decent and plentiful food, extensive range of procedures, well-organized staff. There are additional bonuses that please: thermoses with boiling water (tea), drinking water, umbrellas in case of rain are provided around the clock upon request, 2 free visits to the swimming pool complex per week-long stay with the provision of separate towels. The time of procedures is adjusted at the request of the guests (if possible). Room cleaning is daily and high quality. The hotel has a contingent of regular customers, which indicates high quality service and an optimal price-quality ratio.Negatives
No diet table. Don't insist on rooms overlooking the street. The view from the windows will be beautiful, but the noise of cars will wake you up at 6:00. Insufficient number of elevators when the hotel is fully occupied.
Olha D.
16.08.2017
Positives
Very pleased. All the staff: doctors, nurses, room cleaning staff, receptionists, cooks and waiters are very attentive and kind. We already advise our friends to try your hotel-spa, get treatment and rest. Very convenient with hotel payment. There is no need to transfer money in advance. This inspires confidence! We have been contacted several times and asked about the trip. Thank you for organizing the transfer. No need to worry about how to get to the hotel and the airport. Everything is clear and on time. Thanks everybody.Negatives
There was a slight aftertaste from the tourist services of some guides. But again, not from everyone. Services are paid for, and the terms of the contract must be fulfilled. We didn't always get what we were promised. They also asked: can I keep the change? It kind of hurts the ear. These pennies are not the point. Thanks to those guides who love people and their work.
Marina S.
15.08.2017
Positives
Thanks to the site sanatorium.som, impeccable work. The location of the hotel is excellent, close to both springs and walking paths. Very attentive doctor Olesya. The nurse from room 502 always went to the meeting and performed procedures before the appointed time. I thank her very much. Room cleaning is done daily. All hotel staff are friendly. . Overall I liked the holiday.Negatives
We had room s 502, not long before departure the elevator broke down and for the last 4 days we had to walk to the fifth floor 6-7 times a day. I hope the elevator is fixed now. The restaurant often ran out of kefir or fruit an hour before the end of lunch or dinner, and when asked to bring it, they answered that it was no longer available.
Эмма .
12.08.2017
Positives
We were very pleased with the hotel. Wonderful staff. Very attentive and friendly. The food was excellent, everything was delicious, the menu was well thought out. The procedures began on time, with care and attention. The room was spacious and comfortable. Cleaned daily. Bed changed every week. towels and bathrobe upon request. The sanatorium is located not far from the springs, it is very convenient. The center where the sanatorium is located is very beautiful, there is something to admire. We decided next time we will definitely go to this hotel.Negatives
Everything suited us.
Сергей Б.
10.08.2017
Positives
Thanks for a great stay. We will be happy to return next year.
Леонид А.
10.08.2017
Positives
Weather, mineral water, treatment - all of this together gives a positive effect.Negatives
There is no clear explanation of the location of the rooms. (in which building) When ordering, there is no way to clearly understand which number you will get. There are economy rooms on two levels (this is a complete nightmare. How elderly and sick people have to go to the toilet several times a night) Since the website only contains general information, unpleasant moments arise upon arrival at the sanatorium. The site should provide an option for additional customer wishes, where you can write your wishes. The food is tasty, but quite monotonous. In the morning, it is advisable to diversify the milk range. Next year I plan to travel to Karlovy Vary and it would be desirable to receive information about hotels taking into account my wishes.
Olga C.
10.08.2017
Positives
Very tasty food. Everyone who works at the restaurant is very nice and attentive. Excellent room cleaning. Well located. The reception is fine, depending on who is working :)Negatives
Not a very attentive doctor, difficult to talk to. Procedures instead of 20 minutes, only 15 minutes. The medical staff is not very friendly.
Viktor S.
06.08.2017
Positives
Everything was great, we were greeted well, we were placed in a great room, the service was super, they cleaned every day, changing a towel was no problem. We recommend it, you won’t regret it!Negatives
The first courses, in our opinion, were worse than last year.
Igal B.
31.07.2017
Positives
you feel at home here.. peace, comfort, cleanliness.. very tasty food. it’s convenient that the treatment is in the hotel itself.
Sigal V.
31.07.2017
Positives
Everything was wonderful. During the examinations, the very attentive doctor Kovach asked about all the diseases and only after that prescribed procedures. The entire staff is responsive and friendly. There are no complaints about the food either. Everything was very tasty. It so happened that Yuri met and saw us off. Thanks to him too. Thanks to everyone who helped my husband and I relax.
Анна Х.
30.07.2017