references
ROZALIA ROUJITCHNER
22.06.2019
Positives
The sanatorium is located in a very good location, the staff is attentive. Treatment at a very decent level.Negatives
The food is disgusting. Surprisingly, the ordered hot dishes were completely tasteless. In two weeks there were only two properly prepared dishes.
Николай Ладыженко
19.06.2019
Positives
The hotel is wonderful, the location is good, the food is very good: the portions on the a la carte menu are quite large, there is a wide variety of dishes to choose from, the breakfast is beyond praise, the staff is attentive. Everything in the rooms is like in the sanatoriums videos, everything is quite decent. We were pleased with the choice of hotel, if we manage to come again, we will definitely consider the English Court.Negatives
No.
Бахтиер Джамилов
19.06.2019
Positives
We really liked it, thank you very much. This is the second time we came to the English Court, we will come again, I hope. The only thing that bothered me was the mattress in the room. Either it was too old, or simply deformed, I don’t know. And the position of the mirror was not thought out, in fact, only in the bathroom. Because it was inconvenient to use it in the closets. The number was s405. But in principle we were satisfied. We hope to come again in January. Sincerely, Dzhamilova.
Oksana Ponomarjova
13.06.2019
Positives
Only positive!Negatives
There is no negativity!
Вера Воловикова
09.06.2019
Positives
I am grateful to the company for providing me with a wonderful room. I really liked the food. The procedures are well organized.Negatives
A high porch and no ramp for suitcases.
Елена Королева
06.06.2019
Positives
Good morning! We were pleased with our stay and treatment at the sanatorium. Very attentive staff and excellent holiday organization. Thanks everyone. See you soon.!
Tatiana Badich
05.06.2019
Positives
Cozy hotel! Clean, very friendly concierges, ready to help with any issue. The treatment, of course, is so-so, but it’s ***. But the breakfasts are good!Negatives
Drafts! both in the restaurant and on the stairs the windows and the door at the reception desk are regularly opened. And after hot baths and other procedures, it’s annoying. The dishes (ingredients) in the ordered menus are not listed, and the restaurant staff cannot clearly explain this.
Liudmila Akbulatova
05.06.2019
Positives
This was my third time at this sanatorium, I hope not the last, everything was still great. I recommend!Negatives
There are no cons.
Volodymyr Bortnik
05.06.2019
Positives
The excellent attitude of all the staff towards visitors, the warm atmosphere in the sanatorium, cozy and homely. Thanks for taking care of me. I would like to come to this hotel.Negatives
We lacked the sports component. I am sure that many people, especially older people, need physical therapy. We would be glad if you would work in this direction. But overall, there are probably no downsides.
Татьяна Оверчук
03.06.2019
Positives
I'm very pleased with the trip! I hope to visit again.Negatives
There was no negativity.
Инна Ивашкевич
02.06.2019
Positives
I rested from May 12 to May 25, 2019. The location of the hotel is very good. It's nice, especially in the morning, to walk to the source. Everything was fine: treatment, food, accommodation, the attitude of the staff was always friendly and friendly. If minor issues arose, Irina at the reception resolved them quickly. I especially want to mention the masseuse Lyudmila, a high-level professional.Negatives
There was no negativity as such. You may wish to place an electric kettle and cups in the room. It’s not always convenient to go down to the reception to pour boiling water into a thermos.
Елена Федорова
31.05.2019
Positives
Very good work by the entire team (medical department, restaurant, cleaning, reception) Comfortable room （s502）Negatives
It was very difficult to carry your luggage up several stairs upon arrival.
Irina Sheveleva
29.05.2019
Positives
All liked it. The staff is friendly. All requests were responded to.Negatives
There is no negativity.
Majina Zirjakova
29.05.2019
Positives
We will definitely go to this sanatorium next yearNegatives
At the reception they don’t know anything about a free trip to Prague, they suggested that they contact you themselves. As a result, we didn’t go.Answer from Spa Hotel Anglicky Dvur
Ответ от Sanatoriums Добрый день, уважаемая Majina Zirjakova. В условиях бронирования указаны контакты представителя, с которым вы в любое время могли связаться и записаться на бесплатную экскурсию в Прагу. Нам очень жаль, что во время Вашего пребывания вы не связались с нами по телефонам, которые указаны на сайте sanatoriums.com, и не написали нам письмо.
Любовь Темнова
27.05.2019
Positives
Everything is very good.Negatives
My comment is not negative, but a desire to make a ramp at the entrance.
Rutkovskaya Tatiana
26.05.2019
Positives
Everything was very positive! I love the English Court Hotel, this is my second time staying there.Negatives
There were no cons. We were unlucky with the weather, but that's another story...
Ирина Смыслова
25.05.2019
Positives
The location of the hotel is on one of the most beautiful streets of Karlovy Vary, Sadovaya Street, just a little up the hill. The springs are nearby. The menu in the restaurant is very diverse; dishes are never repeated. During the excursion it was suggested that you pick up dry rations yourself from the cold cuts that were offered for breakfast, which is very convenient. Additionally, they provided juices and water. The procedures were carried out up to 12 hours; if necessary, they could have been carried out earlier. I liked the spa center in Lazne 5, where you could go with vouchers. We went once to the hotel sauna, it’s small, but there is also a hammam and a Finnish bath, which is not bad at all. We are thinking of coming to the English Court again. Thanks to all the staff of the resort.Negatives
No.
Виталий Меркурьев
14.05.2019
Positives
The medical facilities and staff work are better than in 4-star spa hotels.Negatives
reschedule lunch from 12pm and dinner until 9pm due to excursions, which are usually from 13-00 to 20-00
ирина ивахно
13.05.2019
Positives
Thank you very much for a perfectly organized vacation, we liked everything despite the rainy weather, Special thanks to the representative of the Sanatoriums company Irena Milerova for the selected excursions, We plan to come again to the same sanatorium
Алла Ефимова
07.05.2019
Positives
excellent booking on your website thank you we lived in room 107 in April the rating was excellent in all respects we were lucky with the weather beautiful spring special thanks to the hotel staff cleaning every day wonderful massage and restaurant food serviceNegatives
I didn’t have enough of a swimming pool and lazne 5 is primitive, but you can look in other hotels for a fee and another 1 week is not enough for such a wonderful place, I’ll come again, thank you
Татьяна Зайчикова
07.05.2019
Positives
The sixth time staying at the English Court sanatorium left the most pleasant impressions. Excellent accommodation, friendly staff, excellent cuisine, intimate and friendly atmosphere. The treatment program is traditional in Karlovy Vary. We feel at home here. We hope to return again and again.
Larisa Iakimenko
05.05.2019
Positives
The hotel is great! The quality exceeds the price. We had a late check-in, they left us dinner, you can always get boiling water at the reception. The staff is very friendly, always gives advice, and the service during procedures is also fast and of high quality. We'll come again! Thank you!!!
lyudmila Brudnova
04.05.2019
Positives
This is not my first time at the hotel Everything is as expected, there were no high expectationsNegatives
For the first time I encountered the following The number of procedures was reduced by the doctor by a third Indeed, not all procedures are suitable for me, but the remaining possible ones were not offered. I tried to agree on those that were poorly tolerated. but after the first one, I realized that nothing had changed. After contacting me again a week later, it was explained to me that there were basic and auxiliary procedures. Those unassigned ones that I asked for were impossible due to overload. But I could come to week When is the schedule formed? even before arriving at the hotel As a result, instead of 3. which did not suit me, one was assigned. After reading the price list, I realized that canceled and one started cost the same. I would like to receive procedures that are effective for me, and not just involve all employees or receive fewer procedures. This is a solvable problem and I would like management to find an adequate solutionAnswer from Spa Hotel Anglicky Dvur
Добрый день, lyudmila Brudnovа Мы уточнили, у Вас было назначено 32 процедуры, как и указано в стоимости лечения. В данный момент у нас заполнен отель, проживает около 100 человек, но такой жалобы я не слышала. Все очень довольны и в свою очередь возвращаются к нам в отель
Наталия Маленьких
03.05.2019
Positives
In all respects only EXCELLENT.Negatives
Please note that this is only about the excursion to Prague on April 25th. I really wanted the excursion not to begin with a visit to the Bohemian Glass store (60 minutes of wasted time for us), but to end with it.
ГАЛИНА КУЛИКОВА
30.04.2019