references
Elena Smyshliaeva
14.07.2019
Positives
www.sanatoriums.com, thank you for your efficient work!!! This is the fifth time I've stayed at the English Court Hotel (out of 10 in KV). Good 3*. I like the close location to the sources. I thank Pavlina Rudovskaya for the accommodation, my wishes regarding the choice of room were taken into account, I like to live in the far building with S No. There were never any comments about the cleaning. The staff at the reception is very attentive - they will explain things, give you advice, give you an umbrella and a thermos as a deposit, and make coffee. My doctor Olesya Kovach, a very good specialist, an attentive, sensitive person and simply beautiful. The entire list of procedures is published on the website, they will be prescribed according to your health condition, do not hesitate to coordinate with your doctor. The medical staff is attentive, the massage therapists are all good, I ask you to appoint Lyudmila to me, I like her work. The cook is good and cooks delicious food. The waiters are polite and serve quickly. Thank you for the bouquet of flowers for my birthday, a very pleasant hotel tradition.Negatives
The choice of fish, snacks and baked goods has become more modest, probably due to the decrease in the number of vacationers.
Ulbolsyn Abisheva
07.07.2019
Positives
Thanks for the great service! Everything was great. The staff is very attentive and helpful.
Ussen Akhalbekov
07.07.2019
Positives
We are very grateful to all the hotel staff for the quality treatment and the attention they showed us! Despite the fact that this time I had to arrive a little later than the scheduled time, all the staff carried out the treatment procedures within a week that should have been done in all three weeks, for which I am very, very grateful!!! We are very grateful and can’t wait for your next stay and treatment!!! Continued prosperity to you!!!
Jelena Burtseva
01.07.2019
Positives
This is the third time we have stayed at this hotel. I liked everything very much. The food, procedures and room where we stayed were very good. Thank you very much everyone for the holiday. We'll definitely come next time.Negatives
No
Ольга Беднякова
01.07.2019
Positives
Friendly hotel staff, attentive attitude towards vacationers, thank you!
сергей чикуров
24.06.2019
Positives
Everything was wonderful!!! I would like to express special gratitude for the tour of Karlovy Vary (tour guide Elena) and the excursion to Prague on June 20 (tour guide Valentina). We learned a lot of interesting and educational things about the Czech Republic. Fell in love with this country. Thank you very much to the wonderful Sanatoriums team for your attention and care. We will definitely recommend our friends and acquaintances to contact you to get an excellent organization of recreation and treatment. We wish you success and prosperity.
ROZALIA ROUJITCHNER
22.06.2019
Positives
The sanatorium is located in a very good location, the staff is attentive. Treatment at a very decent level.Negatives
The food is disgusting. Surprisingly, the ordered hot dishes were completely tasteless. In two weeks there were only two properly prepared dishes.
Николай Ладыженко
19.06.2019
Positives
The hotel is wonderful, the location is good, the food is very good: the portions on the a la carte menu are quite large, there is a wide variety of dishes to choose from, the breakfast is beyond praise, the staff is attentive. Everything in the rooms is like in the sanatoriums videos, everything is quite decent. We were pleased with the choice of hotel, if we manage to come again, we will definitely consider the English Court.Negatives
No.
Бахтиер Джамилов
19.06.2019
Positives
We really liked it, thank you very much. This is the second time we came to the English Court, we will come again, I hope. The only thing that bothered me was the mattress in the room. Either it was too old, or simply deformed, I don’t know. And the position of the mirror was not thought out, in fact, only in the bathroom. Because it was inconvenient to use it in the closets. The number was s405. But in principle we were satisfied. We hope to come again in January. Sincerely, Dzhamilova.
Oksana Ponomarjova
13.06.2019
Positives
Only positive!Negatives
There is no negativity!
Вера Воловикова
09.06.2019
Positives
I am grateful to the company for providing me with a wonderful room. I really liked the food. The procedures are well organized.Negatives
A high porch and no ramp for suitcases.
Елена Королева
06.06.2019
Positives
Good morning! We were pleased with our stay and treatment at the sanatorium. Very attentive staff and excellent holiday organization. Thanks everyone. See you soon.!
Tatiana Badich
05.06.2019
Positives
Cozy hotel! Clean, very friendly concierges, ready to help with any issue. The treatment, of course, is so-so, but it’s ***. But the breakfasts are good!Negatives
Drafts! both in the restaurant and on the stairs the windows and the door at the reception desk are regularly opened. And after hot baths and other procedures, it’s annoying. The dishes (ingredients) in the ordered menus are not listed, and the restaurant staff cannot clearly explain this.
Liudmila Akbulatova
05.06.2019
Positives
This was my third time at this sanatorium, I hope not the last, everything was still great. I recommend!Negatives
There are no cons.
Volodymyr Bortnik
05.06.2019
Positives
The excellent attitude of all the staff towards visitors, the warm atmosphere in the sanatorium, cozy and homely. Thanks for taking care of me. I would like to come to this hotel.Negatives
We lacked the sports component. I am sure that many people, especially older people, need physical therapy. We would be glad if you would work in this direction. But overall, there are probably no downsides.
Татьяна Оверчук
03.06.2019
Positives
I'm very pleased with the trip! I hope to visit again.Negatives
There was no negativity.
Инна Ивашкевич
02.06.2019
Positives
I rested from May 12 to May 25, 2019. The location of the hotel is very good. It's nice, especially in the morning, to walk to the source. Everything was fine: treatment, food, accommodation, the attitude of the staff was always friendly and friendly. If minor issues arose, Irina at the reception resolved them quickly. I especially want to mention the masseuse Lyudmila, a high-level professional.Negatives
There was no negativity as such. You may wish to place an electric kettle and cups in the room. It’s not always convenient to go down to the reception to pour boiling water into a thermos.
Елена Федорова
31.05.2019
Positives
Very good work by the entire team (medical department, restaurant, cleaning, reception) Comfortable room (s502)Negatives
It was very difficult to carry your luggage up several stairs upon arrival.
Irina Sheveleva
29.05.2019
Positives
All liked it. The staff is friendly. All requests were responded to.Negatives
There is no negativity.
Majina Zirjakova
29.05.2019
Positives
We will definitely go to this sanatorium next yearNegatives
At the reception they don’t know anything about a free trip to Prague, they suggested that they contact you themselves. As a result, we didn’t go.Answer from Spa Hotel Anglicky Dvur
Ответ от Sanatoriums Добрый день, уважаемая Majina Zirjakova. В условиях бронирования указаны контакты представителя, с которым вы в любое время могли связаться и записаться на бесплатную экскурсию в Прагу. Нам очень жаль, что во время Вашего пребывания вы не связались с нами по телефонам, которые указаны на сайте sanatoriums.com, и не написали нам письмо.
Любовь Темнова
27.05.2019
Positives
Everything is very good.Negatives
My comment is not negative, but a desire to make a ramp at the entrance.
Rutkovskaya Tatiana
26.05.2019
Positives
Everything was very positive! I love the English Court Hotel, this is my second time staying there.Negatives
There were no cons. We were unlucky with the weather, but that's another story...
Ирина Смыслова
25.05.2019
Positives
The location of the hotel is on one of the most beautiful streets of Karlovy Vary, Sadovaya Street, just a little up the hill. The springs are nearby. The menu in the restaurant is very diverse; dishes are never repeated. During the excursion it was suggested that you pick up dry rations yourself from the cold cuts that were offered for breakfast, which is very convenient. Additionally, they provided juices and water. The procedures were carried out up to 12 hours; if necessary, they could have been carried out earlier. I liked the spa center in Lazne 5, where you could go with vouchers. We went once to the hotel sauna, it’s small, but there is also a hammam and a Finnish bath, which is not bad at all. We are thinking of coming to the English Court again. Thanks to all the staff of the resort.Negatives
No.
Виталий Меркурьев
14.05.2019
Positives
The medical facilities and staff work are better than in 4-star spa hotels.Negatives
reschedule lunch from 12pm and dinner until 9pm due to excursions, which are usually from 13-00 to 20-00
ирина ивахно
13.05.2019