references
Лариса Озаренко
17.02.2016
Positives
high-quality, and most importantly effective treatment.
Элла Карасева
01.02.2016
Positives
If there was a swimming pool, there would be no equal among the three rubles.
Виталий Михайлов
14.01.2016
Positives
Very pleased! The treatment, food and service are all top notch! I recommend!
Татьяна ананьева
12.01.2016
Positives
Very friendly staff. I arrived at the sanatorium an hour earlier than the scheduled time, they checked me in immediately and offered me lunch. A few hours after checking in, the doctor saw me and prescribed procedures, and it was Sunday.Negatives
I would like to see more procedures that are offered in neighboring hotels, for example peat baths, etc.Answer from Spa Hotel Anglicky Dvur
Уважаемая Татьяна Ананьева! Процедура торфяная ванна (на основе экстракта торфяной грязи) в нашем отеле предлагается исключительно после обследования врачом и при соответствующих показаниях к этой процедуре. Пожалуйста, при следующем посещении нашего отеля обратитесь к врачу и если Вам данная процедура не будет противопоказана, то врач её обязательно назначит. В настоящий момент в нашем отеле предлагается очень широкий выбор процедур, который можно найти в буклетах в лечебном отделении или у старшей сестры. С уважением, менеджер Kramlová Denisa
ALEXANDER SHUB
11.01.2016
Positives
This is our 3rd visit to the hotel. I wrote about all the advantages in April of this year. on that website.Negatives
The staff had partially changed, so there was no feeling that you were welcome here as a regular customer. The service was somewhat lackluster (linen was not changed, although the rooms were cleaned well and regularly). The restaurant has also improved in assortment and service, although there are no complaints about the cook (the quality of the dishes).
Namiya Nikonorova
09.01.2016
Positives
We rested and received treatment in Karlovy Vary 3 times. This is the first time at this hotel; we noticed it last year. A very cozy hotel, a wonderful comfortable standard room with a balcony in a renovated building. All procedures are carried out at the highest level, correctly distributed and performed without delays! The staff, both medical and service, are very welcoming and friendly!!!! The food on the menu is very varied and very, very tasty!!!! Thanks to the chefs!!!! The location of the hotel is the best, in a quiet courtyard and at the same time close to both the springs and other objects! The price-quality ratio is 10 points. Thank you very much for the excellent stay and treatment!!!! We will definitely come to this hotel!Negatives
There is absolutely no negativity! Of the minor shortcomings, I can only mention the creaky parquet floor under the carpet in the renovated room S, but this in no way spoiled the overall impression of the stay.
Ani Enna
07.01.2016
Positives
The impressions from the rest and treatment are only positive! Thanks to all the hotel staff.
Alexander Zimmer
03.01.2016
Positives
The food and treatment are excellent. The accommodation is comfortable. The staff is attentive and qualified.Negatives
no cons
Sergey Zorin
13.12.2015
Positives
We rested at the English Court from November 20 to December 7, 2015. The hotel is located on a quiet, beautiful street. The springs are very close, the farthest first spring is a 7-minute walk. We lived in a standard room on the 4th floor. The room is clean, good bed linen, very comfortable mattress. Cleaned every day, no complaints. Towels, bed linen and bathrobes were changed in a timely manner. We arrived on Friday afternoon and had a doctor’s appointment on Sunday. We really liked the doctor Olesya Kovach. Attentive, professional examination, competent prescription of procedures. The list of medical procedures in the hotel is not very long, but they were enough to feel an improvement. We were given a massage by a pleasant young woman, Zuzana Blakhova, special thanks to her. The food was wonderful! The cook at the hotel is great! The girls serving in the restaurant are very pleasant, always friendly and pleasant. At the reception they helped with any questions. The hotel gives the impression of being very homely and cozy. Thank you for a wonderful vacation!Negatives
No obvious shortcomings were noticed. They probably exist, but all this is compensated by the professional attitude of everyone to their work! hotel workers.
Anna BESSONOVA
01.12.2015
Positives
At the "English Court" for the second time this year. An ideal hotel in terms of price-quality ratio. Great location, delicious food, competent doctor, attentive nurses, friendly staff.Negatives
If you want silence, be sure to ask for a room with windows facing the courtyard. In the morning, garbage men roar on the street, and in the afternoon, in the house opposite, construction is in full swing. And beware of the "duplex rooms". They consist of a small living room and a bedroom under the ceiling - you have to climb up a narrow wooden ladder. Running to the toilet at night is a whole story, especially for a child. And it’s stuffy to sleep, even with the window open.
nina vanaga=vasiljeva
18.10.2015
Positives
vnimatel'ij i profesional'nij med.personal, ochen' vkusnoe rasnoobrsnoe pitanie i obsluzhivanie na urovne,chistota i ujut , ochen'dovol'na. thank you
Александр Саржин
18.10.2015
Positives
Convenient location of the sanatorium, close to the springs, treatment takes place in the same building, the service staff works professionally, we have no complaints, we want to repeat our visit to this sanatorium, Many thanks to all the service staff.
Vladimir Trofimov
12.10.2015
Positives
everything was very good.Negatives
negativity is completely absent.
EVGENIYA ZARYN
22.09.2015
Positives
My husband and I are very pleased that we chose the English Court Hotel. Excellent location: close to the springs and the city center, but away from the bustle. The hotel itself has been thoroughly renovated and the hotel is kept perfectly clean. My husband and I had a large triple room. It is very thought out for a cozy and comfortable stay. The food is simply excellent: in 2 weeks there was not a single repetition of hot dishes and soups, everything was prepared from high-quality and fresh ingredients. We went to the most recommended restaurants in KV and were convinced that the food in the hotel was at the same high level. The medical department is modern, the staff work professionally. All employees are attentive and friendly. We are definitely planning to come to KV and to this hotel.Negatives
No deficiencies were found.
Irina Veber
11.09.2015
Positives
Everything is very excellent. Service, food, procedures are professional in everything
Виктор Колядин
23.08.2015
Positives
Friendly and attentive team. The rooms are excellent - perfect cleanliness. The medical staff works harmoniously - friendly and responsive. The treatment is very good. We are satisfied. The food is high quality and varied. There were a lot of vegetables and fruits. The service in the restaurant deserves the highest rating. Many thanks to the entire team!!!Negatives
The pillows are thin, flat and uncomfortable, but they didn’t spoil the overall impression.
Grigori Brohman
23.08.2015
Positives
Small beautiful hotel, excellent treatment, attentive and skillful staff, 5 Michelin star cuisine, thank you for your stay
Алла Коршикова
02.07.2015
Positives
Good afternoon It is with great pleasure that I express my gratitude to the hotel staff. Excellent medical staff, special thanks to Dr. Yuri, very attentive and competent, just a doctor from God. I would like to thank the massage therapist Karl, who has an individual approach to everyone. When giving very painful injections, Mrs. Monika always joked and smiled and the procedure became painless. Special thanks to the manager Natalya, who helped solve our problems and checked us into the room immediately upon arrival. A deep bow to the restaurant workers and fed them with goodies. Thank you all so much for a great holiday and treatment. I really want to visit the English Courtyard Hotel again and again. I would like to conclude that if everything in the hotel is so wonderful, it means that the owner is wonderful, thank him and I would like nothing to change for him, if only for the better. Thank you all again and again. Sincerely, Alla Korshikova.
Марина Кожевникова
16.06.2015
Positives
Convenient location on a quiet street. Comfort in the room, good food.
Galina Cheremiskina
21.05.2015
Positives
Wonderful location. The hotel is equidistant from both the springs and the geyser and from the street. Masaryk, where there are shops, cafes, exchange offices. The staff is very friendly and I liked Dr. Olesya too. There are no queues for procedures, because everything is done exactly at the appointed time. Thanks to everyone and the Sanatoriums website as well.Negatives
Construction in front of the hotel was a little disturbing, but it didn’t spoil the impression of the hotel. And I wanted the cooler on the 5th floor to have hot water.
Анна Бессонова
05.05.2015
Positives
The hotel is conveniently located, a short walk to the springs is only beneficial. The rooms have high ceilings and lots of air. The food is generally decent. Competent doctor, nice nurses.Negatives
Some single rooms are simply tiny. The repairs are careless - drawers, for example, have handles that fall off with enviable regularity. The procedures take place in normal rooms, but the corridors where you wait in line are terrible: cramped conditions, drafts, and not enough chairs. The chefs work perfectly while the hotel is half empty. As the number of people increased, the quantity of food decreased and the quality deteriorated. Bed linen (white) is changed only once a week. In general, a solid three stars, no higher.
Любовь Давыдова
05.05.2015
Positives
Wonderful team, competent medical staff. staff led by Dr. Olesya. Very responsive receptionist, all issues are resolved quickly and always with a smile. Many thanks to the cook for the very tasty and high-quality food, thanks to all the restaurant workers. The quality of cleaning was a solid top five, dust was constantly wiped off, plumbing was cleaned, linen and bathrobes were replaced. The English courtyard is the place where you want to return. (We have something to compare with in Karlovy Vary 6 times).Negatives
did not find.
Nikolaeva Fauziya
29.04.2015
Positives
Very responsive and attentive staff, good procedures. Many thanks to Dr. Onisko. The sanatorium is located very well, not far from the springs, in a wonderful location. Very attentive administrator Veronica, excellent massage therapist Karl. Thanks a lot, everyone.
галина пастух
20.04.2015
Positives
Thanks for the rest. Friendly staff, starting from the young people at the reception - Veronica and Retr(?), Waitress Nadyusha, nurse Monica!Negatives
Lack of a swimming pool and gym, or at least exercise equipment and a physiotherapist and nutritionist.
ALEXANDER SHUB
05.04.2015