references
Arkadij Pitkis
30.01.2019
Positives
Was everything OK,Negatives
Our room had a small bathroom
Vera Gorokhova
27.01.2019
Positives
Everything was really great! Many thanks to the entire team of the sanatorium!
Mikhail Marasanov
24.01.2019
Positives
Excellent hotel, helpful and respectful staff, well located, a little uphill but not annoying, food is closer to dietary without grills and frying. Visiting the procedures was convenient, I liked the sauna, we went often. We were pleased with our vacation. Thank you !
Nikolaus Seibert
21.01.2019
Positives
The staff is very nice and welcoming, the room and bathroom are comfortable and clean.
Valentina Loginova
17.01.2019
Positives
Attentive staff. Balanced menu. not all rooms are renovated.
Azat Zayrullin
06.01.2019
Positives
I have been a guest of this hotel for several years. I like everything very much
Галина Зыкова
11.12.2018
Positives
This is not the first time we have been relaxing at the English Court, we had a great time. Many thanks to the reservation manager Pavlina, who did everything to make our vacation wonderful, good room, excellent food, very friendly staff. Doctor Olesya Kovach is very attentive. Thanks to all!Negatives
No
Наталья Кочкина
23.11.2018
Positives
I love Karlovy Vary very much and since 2008 I have been buying trips there whenever possible. This year I decided to use your services. I liked your promptness in answering my questions and the fact that you took into account all my wishes regarding accommodation. Hotel "English Dvor" is very advantageously located in relation to the sources and corresponds to the price and quality of service. Thank you very much, I hope to visit you next year.Negatives
- doctor’s appointments and procedures are carried out only from Monday to Friday; - do only one blood test; - there is no doctor’s appointment upon departure, recommendations and results of your treatment;
Игорь Чуланов
19.11.2018
Positives
Everything was very good. From the moment of entering the sanatorium to leaving. Thank you
Диля Зайруллина
19.11.2018
Positives
Good morning! After my stay in Karlovy Vary at the Anglicky Dvur sanatorium, where I was from November 2, 2018 to November 15, 2018. delighted!!! The quality of food, accommodation, treatment, the work of the staff, the tension of the sanatorium - Excellent!!! Excellent!!! Amazing!!! It's like a fairytale!!! The city of Karlovy Vary is very beautiful, I really like it, I try to come to Karlovy Vary every year and stay at the Anglicky Dvur hotel, I like this particular hotel, its location to the springs and, in general, it is very cozy, comfortable and delicious. I recommend this hotel to everyone. Thank you very much to the doctors, cooks, medical staff, and maintenance staff!!! I hope to see you next time with the beautiful city of Karlovy Vary and the cozy hotel Anglicky Dvur! See you soon
aleksandr pikalov
18.11.2018
Positives
Convenient location of the hotel, close to the springs. The hotel is warm, clean, comfortable. The service in the restaurant is good, the workers are polite, responsive, and understand Russian. I would especially like to mention the medical workers Marcela Pelunkova, Alena Romanakova, the maid Lenka on the 3rd floor, and the workers in the bathroom department. These are conscientious and responsible people with whom it is a pleasure to communicate.Negatives
Compared to last year, the quality and variety of food has deteriorated. The lymphatic drainage procedure - out of three devices, only one works well. Dry carbon dioxide baths - if Alena works, then everything is fine, if the ladies are from parafango, then the service is poor, they need to learn how to do this procedure at Alena's.Answer from Spa Hotel Anglicky Dvur
Уважаемый aleksandr pikalov, спасибо за Ваш отзыв. у нас полный отель живет у нас около 100 человек У нас вообще не плохие отзывы об отеле, в ресторане меню как в 4*hotele на balneu работают все приборы на лечение и персонал гости много хвалят, как правильно обучен Спасибо С уважением
Ivan Mrotschko
17.11.2018
Positives
We vacationed in the English Courtyard for the third time and booked it for next summer. We like the location of the hotel, 7 minutes walk to the springs, very friendly staff, especially at the Reception, special thanks to Yura. We would like to thank hotel manager Pavlina Rudovska for the competent information regarding bookings. Regarding the procedures, I would like that instead of curtains that separate one cabin from another there would be more reliable and stable partitions that would not fly apart from the touch of a nurse or a patient of the opposite sex lying nearby and receiving the procedure, and there is also a request to the service staff during procedures, I would like silence, and not listen to their rather loud conversations. But many thanks to the masseuse Lyudmila, she is a professional, she works at 100 percent. Of course, many thanks to Dr. Olesya Kovach for her competence and professionalism, practical advice and correctly prescribed procedures. I also liked the food in the restaurant, thanks to the cooks, the only thing was that there was not enough fruit. , everything else is quite varied.Negatives
During the Lymphatic drainage and mud therapy procedures, the medical staff talks very loudly to each other, I would like 20 minutes of silence, and replace the curtains with more stable partitions.
Ирина Замуруева
16.11.2018
Positives
I was in the sanatorium from October 22 to November 2, 2018. The organization of the holiday from the moment of meeting at Prague airport until the moment of departure was excellent. For that, thanks to the website sanatoriums.com. This is the second time I’ve used the site’s services and everything is great. I recommend it to anyone who wants to organize their own vacation. As for the sanatorium, I went there for the second time and therefore there were no surprises for me. I am completely satisfied with the treatment and food at the English Court sanatorium. Price - quality matches. While relaxing, on an excursion I met vacationers from other sanatoriums. I recommended the English Court. So, at the end of the treatment, a friend wrote that she had booked the English Dvor sanatorium for April 2019. I think the choice is good. Irina. Kazan 2018
Надия Летичевская
15.11.2018
Negatives
Upon arrival, we were given an economy room, although we had paid for a standard room. And only the next day they changed the number at my insistence.
Anzhela Aivazian
14.11.2018
Positives
We lived with my husband in mid-October. I liked everything very much. They accommodated us according to our wishes. The food is at a very decent level, many thanks to the chef! The cleanliness of the hotel is impeccable, the staff is very attentive and organized. We are incredibly grateful to all the medical staff - well done. We will be happy to come back here again! The hotel is three stars, but easily reaches four. Very beautiful building and surrounding area. Everyone was happy.Negatives
The only negative is that we didn’t stay long, only 9 days. Next time we will come for at least two weeks.
Irina Novichkova
14.11.2018
Positives
Special thanks to Kristyna Kaljkovicova for her responsiveness, kind attitude towards guests, awareness in all matters and desire to help and make the trip comfortable and budget-friendly. Thank you very much!!!!!
KONSTANTYNOVA NATALIIA
30.10.2018
Positives
I really liked the food and the location of the resort. Quiet, cozy. The staff is friendly. Standard single room with windows to the courtyard without a balcony and in the attic part of the house. The holiday was in October and therefore it was not hot. If it were summer it would be hot as there is no air conditioning. Expectations for the quality of the room were higher than what actually turned out to be. but nothing, tolerable. Plus it's quiet.
Galina Chebykina
28.10.2018
Positives
I rested in the English Courtyard from October 11 to October 27 for the second time, at the same time as last year 2017. The hotel is excellent, I would recommend it for treatment in Karlovy Vary. Optimal location, close to springs, beautiful quiet street, excellent and varied food. Many thanks to the hotel chef! A standard set of procedures for a sanatorium in Karlovy Vary, the medical staff is friendly and friendly. I have only the best impressions from my stay at this hotel.Negatives
There were no negative aspects.
IAZILIA SAIFULLINA
15.10.2018
Positives
Everything was very good, both the food and the location of the hotel in relation to the center of Karlovy Vary. I especially liked that they turned on the heating when it got cold.
Natalia Dorofeeva
14.10.2018
Positives
Everything was great. Friendly staff. Excellent cuisine. Everything was calm and friendly.
Raisa Selina
08.10.2018
Positives
I would like to return to Karlovy Vary again and again!Negatives
The hotel does not have a pool, the sauna did not work
svetlana Glushinskaya
06.10.2018
Positives
Excellent location: beautiful, quiet street, optimal distance to the springs, just after drinking water you can take a walk. Pleasant room, good furniture, spacious and comfortable bathroom. The medical staff and reception staff are friendly and efficient. The resort is clean and quite comfortable.Negatives
Unfriendly and, as it seemed to me, indifferent Dr. Yahodova, not always a convenient schedule of procedures: they can start early, then with long breaks further, a little boring and unattractive salad bar, during the 16 days of my stay I saw dessert only 5 times at breakfast, and at lunch and dinner At best, it's tea bags, there's no way to even buy something to go with it or coffee. There is no kettle or appropriate utensils in the room; I had to go to the reception through two elevators for a cup of coffee (I lived in the second building). Why not, if there are no kettles, put a cooler with cold and hot water so that vacationers can drink tea or coffee in their room in the evening or even during the day, rather than going to a cafe or restaurant for this. In general, I didn’t feel any negativity, but the hotel has still something to work on.Answer from Spa Hotel Anglicky Dvur
Добрый день svetlana Glushinskaya, спасибо за Ваш отзыв. У нас проживает около 100 человек, и у нас нет такой негативный отзыв ,салаты подавать на обед и ужин свежий 10 видов каждый день.Десерт каждый день на завтрак, на обед фрукты и на ужин каждый день, десерт,чайник из соображений безопасности не в номере. На стойке регистрации, за депозит 5€ могут получить термос и в течение дня мы даем им по требованию горячей воды.Чай у нас на завтрак и ужин в ресторане, Bрач дает процедуры как ей все это работает в системе, у нас полный отель ,не может каждый определять, когда хотел бы пойти на процедуры. Спасибо С уважением Team-отель Английский двор
Валя Малямова
05.10.2018
Positives
We've stayed in this sanatorium 5 times already. I like everything, the medical staff is superNegatives
Minor problems with our placement in the sanatorium, but the hotel administration solved everything
Смирнова Татьяна
26.09.2018
Negatives
I vacationed at the Anglicky Dvur sanatorium for the second time. After vivid impressions from the first trip, I flew to the sanatorium as if “on wings.” Compared to last year, this time I was in for a terrible disappointment... I booked the hotel in advance, 6 months in advance, and paid almost 2,000 Euros for a two-week stay in this sanatorium. And in the end, I was accommodated in an additional building, next to the utility rooms; in response to all my requests to be moved to the main building, to a room of the same category, they asked for an additional 50 euros, and this despite the fact that half of the hotel was empty. The hotel administration blamed the site sanatoriums.com., they say they booked you this way... The attitude of the medical staff also leaves much to be desired... They began to come for procedures at any time convenient for THEMSELVES. I would like to wish all the staff of the Anglicky Dvur Sanatorium to remember that they work in the service sector and their main task is to provide comfort and pleasure to the guests of the sanatorium.Answer from Spa Hotel Anglicky Dvur
Уважаемая Смирнова Татьяна, спасибо за Ваш отзыв. Номер был в соседнем здании,мы не могли переселить, отель был занят, переезд у нас стоит 50 евро Процедуры пишет врач, не ходит к гостя как им хочется. В отеле жило 112 человек, и все были очень довольны. Спасибо С уважением Team hotel Anglický dvůr
Ольга Богданова
16.09.2018
Positives
A nice relaxing holiday in a fabulously beautiful cozy town in Karlovy Vary. Having been there once, you definitely want to come back!!!
Нелли Спектор
13.09.2018
Positives
For the second year in a row, we are vacationing at the English Dvor sanatorium, we made the order through your website. The work of the site is impeccable, everything is clear, fast and the site materials guide you to make the right choice. The hotel itself is very cozy, the food is simply homemade, tasty and varied. We ate delicious fresh food almost every day fish or good meat dishes. light, varied soups. There are enough vegetables and fruits, and the dining room staff is polite and professional. The medical department works clearly and professionally, the set of procedures is standard. I would like to note the excellent work of the nurse performing pneumoacupuncture, as well as underwater massage in the balneo department. In general, all the nurses are just great, thank you very much to all of them! Dr. Leya Yagodova was very attentive and responded immediately when I had a breakdown due to drinking medicinal water. The room cleaning is always excellent, and the reception staff, with rare exceptions, are always friendly.Negatives
No negative noted!
Татьяна Комарова
03.09.2018