references
Positives
I am generally in love with Karlovy Vary. I vacationed this year in May. This is not my first visit, but it was my first time staying at the English Court. I liked everything very much: location, room, food, treatment, friendliness of the staff. And if there are any small problems that concern you personally, then with a positive attitude towards life, everything can be solved. If there are no ramps, and I can’t lift even a light suitcase, there is a very nice hotel employee, Miroslav, who helped me resolve this issue with a smile. If I have a sweet tooth and I missed delicious strudels and cheesecake puffs in the morning, this was compensated by a large number of cozy cafes where you can drink delicious coffee and eat poppy seed strudel. Be healthy, look at the world with kind eyes and the world will give you the same.Negatives
There should be no negativity on vacation, otherwise it is not a vacation. And this largely depends on your perception of the world around you.Positives
This year we were treated in this hotel for the third time. The work of the staff is very well organized. Excellent work by the kitchen staff. Excellent cook. Immaculate table linen, which is very nice, The atmosphere in the hotel is very pleasant. We will be happy to come again.Negatives
We didn't see any cons.Positives
Excellent and convenient location of the building, friendly and attentive staff, high-quality and varied menu.Negatives
The deluxe room requires renovation, changing the door in the toilet room (spoils the interior); tiles on the balconyAnswer from Spa Hotel Anglicky Dvur
Добрый день уважаемая госпожа Атанесян! Спасибо большое за Ваш отзыв! Мы делаем все что в наших силах, чтобы улучшить наш сервис. Ваш отзыв для нас, и для этих целей очень много значит. Спасибо, Будем очень рады вашему следующему визиту. С Уважением,
Positives
The hotel is located on a beautiful, quiet street, close to the springs. Economy room, small but cozy, windows to the courtyard, on the wall, it suited us, because... it was quiet, only the birds were singing. There are no comments regarding cleaning, everything is fine. The food is excellent, the menu is delicious, for lunch and dinner there were not enough pastries for tea and not enough fruit, a toaster would be nice for breakfast. The staff is very kind, the boy Yura at the reception is a great guy, he explained everything in detail about the stores and printed out the bus schedule. The nurses are great, they are trying, the schedule of procedures was not very convenient at first, at my request the head nurse adjusted it a little, thanks to her. The hotel is very decent, we recommend it.Negatives
My wish is to put a toaster on for breakfast, add something sweet to tea for lunch and dinner.Positives
Everything was wonderful - the staff, the food, the treatment, and the service. The staff is friendly, everyone speaks 3 languages. The location of the hotel is very convenient. Of course, my wife and I will come again and again.Negatives
There is no suchPositives
Next year I want to go to Karlovy Vary, to the same hotel Anglicky Dvur. Very, very high level.Positives
Stayed at this hotel 2 times. All liked it. Special thanks for organizing the late transfer from the airport. I recommend Sanatoriums to everyone.Positives
The hotel building is well located, so it is possible to rationally distribute time for drinking water, food and walking. Timely execution of procedures. Tasty and relatively varied foodNegatives
A doctor who is overly strict and unwilling to specify and explain the patient’s medical problems. Room cleaning performed excessively formally and at difficult to predict timesPositives
Once again we had a very good rest at the English Court Hotel, we come here as if it were our home, excellent location, homely atmosphere, friendly staff, including maids. Special thanks to Christina at the reception, Marcela in the medical department, Dr. Olesya Vasilyevna Kovach treated us attentively The cuisine is homemade and suits us perfectly. We hope to return here again.Negatives
They didn't notice.Negatives
Unfortunately, it is not possible to book a specific room in advance. Therefore, in the item “quality of accommodation” we put “good” because... The double room was excellent (No. S201), but I didn’t like the triple room (No. 203). The room is on two levels, there are not enough closets, and overall it is inconvenient for living.Positives
An excellent place for spa treatment, the hotel is cozy, close to all sources, and at the same time, it is relaxed, the procedures are worked out, the staff clearly knows their responsibilities, the food is balanced and very varied.Negatives
Did not findPositives
I had a wonderful rest and treatment. I liked it all very much. Very good location of the hotel. Everything is nearby. The staff is very friendly and responsive. I recommend.Positives
We have been to this hotel for the sixth time and this is the best rating. I posted detailed reviews earlier. Among the innovations, we can note the better organization of the buffet in the restaurant and a new coffee machine. Everything else is at the expected good level.Negatives
On the downside, the waiters in the restaurant became less friendly (tired?). We need to better monitor the replenishment of the buffet: replenishment of salads, cold cuts, pastries, bread, etc. All these are little things, but they create an atmosphere... Also, the hotel (or you when booking) does not currently have the option of late check-out, we wanted to extend room until the evening, but we were told that our room would already be in demand after lunch, and it would not be profitable for them to offer a new one until the evening (there are few cleaning ladies). But these are small things again.Positives
Everything is fine!!!Negatives
Do not allow vacationers to approach food in the dining room in outerwear and take food out of the dining room! There is no control from the canteen workers!Positives
I have stayed in this hotel 3 times, the constant quality of food, proximity to springs and the location of the hotel on the most beautiful street of Var are undoubted advantages, the staff is ready to meet the client’s wishes.Negatives
There are still no mineral water baths, although this procedure is in the prospectus. SvetlanaAnswer from Spa Hotel Anglicky Dvur
Уважаемая госпожа Swetlana Schmidt, мы извиняемся за возникшую проблему. К сожалению, подведение воды связано с огромным количеством бюрократических процессов, о которых изначально не было заявлено городом, поэтому произошли задержки с подведением минеральной воды. Более того, в процессе работ, Министерство Здравоохранения выпустило новый закон, к которому также пришлось готовиться и, соответственно, откладывать непосредственный запуск воды. Сейчас данный процесс находится в финальной стадии. Благодарим Вас за понимание, надеемся, что все остальные впечатления об отеле - исключительно положительные. Будем рады видеть Вас вновь!
Positives
This is my second time staying at the hotel. I like that it is located next to the springs. It's comfortable. The hotel is small but cozy. All procedures are in accordance with the stated quantity, they are available in all hotels: gas injections, massage, parafango, paraffin for hand baths, inhalations, oxy, etc. The medical department is small, but everything basic is there. There is a sauna, which is open free of charge from 18.00-22.00. The food is good. Excellent breakfast, lunch and modest dinner. Friendly staff at the reception - Tanya, Christina, Yura. Many thanks to them! Mostly nice, fast and funny nurses, especially Katya! The doctor is a lady of few words, but she asked what procedures I would like to receive and prescribed them. There is no swimming pool, but they give 4 invitations to the SPA center, it is nearby, there is a sauna and a swimming pool. The hotel is clean, corresponds to 3 stars. I'll come next year. I feel comfortable and good there.Negatives
.I have no negative impressions. More like a wish. For breakfast, there is one small tray of pie or cake for tea and they don’t bring any more. It's the same story with fruits. There are always apples, but kiwis and bananas are cut in half and not replenished. Not all massage therapists are equally good. I had 3 of them in 6 procedures. The first one is nothing at all. The second one is better, during the last 2 massages I ended up with a young girl. She's awesome!Negatives
The elevator in the second building broke down several times; it was difficult to go up and down from the 5th floor.Answer from Spa Hotel Anglicky Dvur
Уважаемая госпожа Надежда Паршина, мы извиняемся за эту неприятную проблему. Это правда, что во время Вашего пребывания с лифтом возникли технические проблемы. Мы старались исправить проблему максимально до 2х часов. На данный момент проблема полностью решена.