references
Виктория С.
17.03.2017
Positives
Lots of treatments, swimming pool, sauna, good cuisine.Negatives
Very little fruit! The staff is not always polite and responsive.
Анна Б.
16.03.2017
Positives
Excellent location, excellent attitude of the staff towards their duties and the guests of the sanatorium, excellent treatment, a very smart doctor /I had Krotova/, she prescribed treatment, everything I needed, in accordance with my diagnoses. My health has improved, and this is the main thing; this is why we are going to KV. I have vacationed in Krivan 5 times.Negatives
No.
Любовь Л.
14.03.2017
Positives
I am very pleased with the choice of the Krivan sanatorium. I especially want to thank “Sanatoriums.com” for the “excellent” booking. Everything was convenient, it didn’t feel at all that more than 300 people lived in the sanatorium. The service in the restaurant was good and attentive, the food was of high quality. There was always something new to try from the main dishes. The procedures were carried out “with a smile and respect.”Negatives
I liked the spa. Unfortunately, sometimes holidaymakers talk very loudly in the sauna and pool, which disrupts comfort and relaxation. Wellnes ceases to be a place of relaxation in a sanatorium. It would also be possible to increase the air temperature in the pool area, it would be a little cool.
Наталья И.
12.03.2017
Positives
The location is great, the staff is great, the nurses do an excellent job. Special thanks to the pool staff. Everyone is smiling, very polite and friendly, attentive.Negatives
Negative, only from the dining room side, there are no complaints about the waiters. They did their job very quickly and carefully. Very polite and responsive. One administrator, a woman, turned out to be rude and principled, did not allow a sick child to take a piece of pie into his room!!!!!!And the child ate poorly and was sick. And the menu and food left a negative impression. Fatty foods, old oil, fried with black onions. The dishes on the menu sound beautiful, but in reality not all of them turned out to be tasty. There were exceptions in 2 weeks; we can note 5 dishes that they were tasty and of excellent quality. But there was something like that. With heartburn and stomach pain, even rice for dinner was served after dinner in old oil. But the leading profile is gastrointestinal diseases. Therefore, I recommend reviewing the menu and not saving so much, otherwise the quality of the dishes and the benefits from them will be reduced, and the risk of exacerbation and poisoning will increase! !!!!!
Евгений Н.
12.03.2017
Positives
It was my first time in Karlovy Vary. Wonderful impressions about the Krivan sanatorium
Наталья З.
06.03.2017
Positives
Thank you very much for the smooth organization of transfers. The only good thing is the location of the hotel. We changed the room to the one that was stated in the request when booking. The medical facilities are quite good.Negatives
But there are more disadvantages. We arrived on Friday and there was no treatment for three days. There is no medical service at the hotel on weekends. staff. Head. The doctor spent the entire appointment complaining about his fate. Breakfast is good. I didn't like the lunches and dinners. Everything is somewhat monotonous and not always fresh. The staff is in no hurry to respond to requests and requests. Friendliness and positivity are not observed in communication with vacationers. We will not go to this hotel again.
Tatyana M.
27.02.2017
Positives
The sanatorium is in a stunning location. It was very nice to see a panorama of the city every morning. The breakfast buffet was very monotonous, but the individual dishes for lunch and dinner were very tasty, and the service in the restaurant was excellent. Treatment is good but limited.Negatives
A ticket to the sauna for 50 minutes seems like a joke. Do not go to the sauna for 50 minutes
Олег В.
27.02.2017
Positives
Beautiful city, very pleasant atmosphere. I'll be happy to come again.Negatives
Plan procedures in such a way that there is time left for the course of mineral water - reschedule more procedures for the afternoon
Наталья Б.
27.02.2017
Positives
An excellent set of procedures. The accommodation is very good. Requests to reserve a room were fulfilled. Thank you. The staff work is very good. Everyone is polite and fulfills wishes and requests. The location of the sanatorium is very convenient, close to the springs, in the center, but without noise, quiet.Negatives
My only criticism is the food. I have a sick stomach. At the beginning of my stay in the sanatorium, for 10 days everything was fine. All instructions and requests were fulfilled: steamed fish, boiled meat without sauce. Then the menu got worse: it was difficult to choose the right food. The details of cooking were often hidden under the names “in Bavarian”, “in Polish”.. It would be nice to return to the previous cooking.
Kraportov R.
26.02.2017
Positives
We liked. The food became significantly tastier compared to our previous visits to this sanatorium. We are very pleased with the work of the staff. Thank you very much everyone.
Anna S.
22.02.2017
Positives
I have already come to Karlovy Vary several times for treatment, and specifically to the Krivan sanatorium. But for the first time I used the services of Sanatoriums.com and did not regret it at all. Upon arrival at the sanatorium, I paid for the trip right on the spot upon check-in (payment could be made in any way - in euros, in crowns or by credit card), which is very convenient when planning a vacation. The medical facilities of the sanatorium are at a very high level. The food is also good. I am very pleased with the treatment and vacation in Krivan. Judging by the familiar faces, people have been visiting this sanatorium for many years. Next time I will definitely come only to “Krivan” and only through Sanatoriums.com. Thank you very much for your work.Negatives
For me they just don't exist
Анатолий .
15.02.2017
Positives
I am very pleased with my stay and treatment at the sanatorium. I would like to thank Dr. Tamara Petrovna Krotova for her attention and care about our treatment at the sanatorium. I want to emphasize that all the sanatorium workers were friendly towards vacationers. Sincerely, your professor Anatoly Smantser.
Vera I.
08.02.2017
Positives
Everything is at a decent level, accommodation, food, treatment. Great pool.
Larysa S.
07.02.2017
Positives
The treatment was prescribed very competently and completely by the head doctor of the sanatorium, office. No. 12. I received competent answers to all my questions. Next time I would like to go to him for treatment again.Negatives
The prescribed procedures, in particular classic manual massage, were not always provided with high quality. It's a pity to spend money on this procedure.
Riva O.
29.01.2017
Positives
excellent medical care good food room goodNegatives
the road to the springs is not cleared of ice and is slippery
Светлана Г.
27.01.2017
Positives
I had a good rest. Excellent staff and medical facilities.Negatives
I would like to improve the quality of food.
Elena C.
27.01.2017
Positives
I liked it all very much. I really liked the treatment too. I'll definitely come back again.
Нелли Б.
26.01.2017
Positives
I had a very good contact with the doctor Tatyana Krotova - she gave some practical advice about my health, for which I am grateful to her. And at the reception, a young man (I don’t know his last name) on the day of arrival helped contact my family on his cell phone (absolutely free) , for which I am also grateful to him. Both deserve encouragement.Negatives
Poor quality of food I was treated twice in Jáchymov, in a standard hotel, Czech Republic, there is something to compare with - the food is many times better
Светлана К.
24.01.2017
Positives
All prekrasno: raspolozeneie, radushie i gostepriimstvo rabotnikov v Reception, chistota v kabinetah prozedurnyh, ujut vo vseh pomechenijah, ezednevno menjautsja polotenza, vrash KROTOVA tATJHANA pETROVNA-VRASH OT BOGA, VSE MEDSESTRY ULYBCHIVY, NO MASS AZISTKA( 18 I 20 JANVARJA V 12.00. U MENJA BYL KLAS. MASSAZ) VMESTO 15 MIN. OBA RAZA DELALA EGO 10 MNIN., PRI ETOM BESPRERYVNO SHTO-TO NA SVOEM JAZYKE RASSKAZYVALA KOLLEGAM, KOTORY RABOTALI RJADOM. dAZE NE OTVETILA MNE "DO SVIDANIJA". eDINSTV. NONSENS, NEDOPUSTIMYI V TAKOM ZAVEDENII, JA OB ETOM NAPISALA V KNIGE OTZYVOV. SO ALL OUTSTANDING! vSEM REKOMENDUJU OTEL "kRIVAN" jA 3 RAZ V kARL vARAH I VPERVYE TAM . sPASIBO ALL!
Дмитриева Е.
24.01.2017
Positives
We were satisfied with our stay at the sanatorium. Attentive medical staff. Thank you.
Tatiana G.
11.01.2017
Positives
I like the location of this hotel, the architecture of the hotel: restaurants, bar, front hall - everything is designed in the same style. Drinking springs are nearby. The rooms are clean and constantly cleaned. The service staff is very polite. All treatment procedures are carried out in the hotel itself. In the restaurant: breakfast is a buffet, and lunch and dinner, several options of dishes to choose from, according to your diet, which is established by your doctor (A visit to the doctor, of course, immediately on the day of arrival or the next day). This is all they tell you upon arrival. This time we were there for New Year and Christmas. I really liked it! Great dance program! We had a good rest!
Ольга Д.
10.01.2017
Positives
We were pleased with the choice, an inexpensive hotel with normal treatment. the procedures were prescribed exactly according to the quantity specified in the booking. Close to the springs, we enjoyed walking. With nutrition, everything is also at a normal level.
Vadim B.
09.01.2017
Positives
In general, we liked everything, we plan to come again.Negatives
I would like more selection of vegetables and salads.
Valiantsina N.
08.01.2017
Positives
+highly qualified work of the doctor Tatyana Petrovna Krotova; + ensuring safe conditions of stay in the sanatorium "Krivan" and in the resort of Karlovy Vary; + good weather.Negatives
-poor quality of food preparation in the sanatorium "Krivan" (does not correspond to diets), as a result of which food poisoning occurred.
Galina C.
04.01.2017
Positives
Yes, everything is really good, the only thing is that since it was the first time, I didn’t get all the procedures that I needed, I used very little time, but that’s my fault. I'll come again in the summer!!!
Татьяна Л.
04.01.2017
Positives
The location of the hotel is great. The work of the staff too. The pre-holiday days and New Year's Eve were well organizedNegatives
Upon arrival, it turned out that many of the necessary procedures were impossible to obtain. Explanation - everything is written out. Is it really not designed for the number of people in the hotel? One family of 2 people arrived for 4 days and did not receive a single treatment for free. And they gave it to them for money. It's a bit strange to say the least.......
Илья Н.
12.12.2016
Positives
I was mostly satisfied with my vacation, I came with one purpose - to drink mineral water and treat gastritis. I perceived procedures at the hotel as secondary. the treatment task was completed, there was an improvement, so I think the trip was a success
Johann M.
10.12.2016
Positives
room + hotel room, clean, comfortable (shower was old but clean, ventilation didn’t work) Went first for breakfast and dinner. For breakfast, products from yesterday can be served. (as we do at home) waste-free production. food is not for everyone, overall not bad. (economical)Negatives
Treatment base in Sanatorium Krivan. I have diseases of the musculoskeletal system. What did I get. Reflex massage 2 times (Duration – 15 minutes.) Your back will be stroked for 6-8 minutes. You will receive it only for an additional fee. General massage, partial massage, stone massage, aromatic massage, reflex foot massage, you will receive only for an additional fee. You will learn about this upon arrival at the hotel. Floating 1x free - subsequent ones for an additional fee. Swimming pool for an additional fee. The duration of the procedure is 20-40 minutes, which means the duration of the procedure is no more than 20 minutes (the service staff can further reduce the time) To get the desired procedures, you need to fight (I lost). If you decide to go to this hotel, keep an eye on the time (usually less) of the procedures and the quality. Cleanliness of the baths -?????????????????????? Lymphatic drainage (sleeves) - the device is old, fulfills its purpose 60-80% In conclusion: find out what services are paid.Answer from Spa Hotel Krivan
Здравствуйте Johann! Спасибо за Ваш отзыв. Все процедуры назначает только врач в зависимости от конкретного заболевания. Массаж камнями, ароматический и рефлекторный, а также флоатинг не входят в стоимость лечебного пакета. Персонал строго следит за продолжительностью процедуры и ни в коем случае не сокращает время их проведения. Ванны после каждого клиенты мы моем специальным чистящим раствором. С уважением, менеджер Krivan Eva Vodenkova.