references
Positives
the location of the hotel is just great! very close to the springs, at the same time - a quiet street, without any unnecessary noise.Negatives
very narrow beds in the room
Answer from Spa Hotel Venus
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Positives
Applause to the chef! Thank you for your courtesy and understanding when we were planning our excursion. Next time I will order a course only from you! Thanks again!Negatives
I wish the pool was warmer.Answer from Spa Hotel Venus
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Positives
The reception is excellent The ladies are friendly, correct, mutual understanding is attentive The director is very attentiveNegatives
Procedures should not be canceled if you are late or overslept, mixed up the time Procedures The procedures did not correspond to what was offered in the advertisementAnswer from Spa Hotel Venus
Спасибо за Ваше мнение и также примечание. Если вы не приходите на процедуры, они автоматически аннулируются - это предупреждение также прописано в расписании процедур. Надеемся, что следущий раз Вам у нас более понравится. До скорой встречи в отеле Венус.
Positives
We were very satisfied, great treatments, delicious food and everyone was very friendly. The hotel is absolutely recommended, to put it simply, everything was great.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Thank you very much to the chef. The food is prepared with taste.Negatives
For trying to take a sandwich out of a restaurant, the fine is 150 CZK. The sandwich remained in place and I had to pay a fine. For the loss of a plastic room key, which was found by other guests and returned to the reception, a fine of 50 CZK. The key was found and a fine had to be paid. In some ways, everything is reminiscent of Soviet sanatoriums of the eighties.Answer from Spa Hotel Venus
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Positives
It was all goodAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Location of the sanatorium.Answer from Spa Hotel Venus
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Positives
We liked everything. Thank you all very much.Negatives
Cold water in the pool.Answer from Spa Hotel Venus
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Positives
It was our first time at the Venus Hotel and we were pleased with everything. The food is excellent. The treatment was well chosen. A very good doctor. Thanks everyone.Negatives
The water in the pool is very cold.Answer from Spa Hotel Venus
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Positives
All liked it !!!Answer from Spa Hotel Venus
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Positives
Great location, very friendly staff.Negatives
The trip to Prague was very nice, but unfortunately the tour was only in Russian.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Very friendly staff. Close to the springs. Good food. Excellent sauna and swimming pool. Special thanks to the massage therapist. (Man with a beard).Negatives
One massage therapist (female) does not know how to do his job. Worked 11/07/2022 second floor 13.30.Answer from Spa Hotel Venus
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Positives
The hotel is very clean and comfortable,Negatives
Very modest selection of salads, no variety or choice. Meat and fish dishes are tasty and there is always a choice, but for some reason they are always a little warm. I wish they were hot.Answer from Spa Hotel Venus
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Positives
Very high quality food, lots of fruit, large selection of salads.Negatives
There is no kettle in the room, you have to rent and pay. All the same, the sanatorium is 4*. Not very happy with the cleaning. They took away the trash and mopped the bathroom floor. The dust has not been washed for 2 weeksAnswer from Spa Hotel Venus
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Positives
Everything great!Negatives
As a smoker I would like a room with a balcony, unfortunately that doesn't always work. It's not a bad idea to buy an adjustable weight bench in the gym. Hotel manager informs. Sauna opening times until 6:30 p.m. are too short. Until 10:00 p.m. like swimming pool would be OK. Otherwise everything is good 👍Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Thanks everyone. All liked it.Negatives
I would like the sauna to be open at least until 21:00.Answer from Spa Hotel Venus
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Negatives
Cold water in the poolAnswer from Spa Hotel Venus
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Positives
Very friendly and helpful staff and good foodNegatives
Unfortunately the carpet in the room is already dirty and needs to be cleaned thoroughly or removed completelyAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Location of the hotel, food, service, staff excellent.Negatives
We booked a room for 3 adults, but got a small room number 415 for disabled people with a small extra bed for children, although there are rooms with a niche with a normal bed. Upon entry, apart from an extra bed with small pillows, everything was only prepared for 2 people. We have to look for a cleaning lady and ask about missing items. We have stayed in your hotel many times, but this is the first time we have had such an unsuitable room. Our doctor is very good, but the head nurse is not polite and friendly.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Wenn SIe Zimmer für 3 Personen bei uns , bestellen heißt die Zimmerkategorie - Doppelzimmer mit Zustellbett. Zimmer mit festen Bett haben wir begrenzte Menge und die waren alle schon belegt. Deswegen haben wir für Sie Zimmer mit Zustellbett vorbereitet - Größe des Bettes ist 80x200 CM. Auf Wiedersehen im Spa Hotel Venus
Positives
good staff, buffet and menu GOODNegatives
2x lunch and evening menus were too much for me, so I chose the buffet for dinner. Unfortunately, no sausage or cheese in the evening, just jam, a shameAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Very friendly staff, the hotel is in the very center near the colonnades.Answer from Spa Hotel Venus
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Positives
Very friendly staff. Very tasty and varied cuisine. No matter how hard I tried to limit myself, I gained 2 kg in a week😔😔Answer from Spa Hotel Venus
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Positives
There is nothing to complain about. Perfect location, friendly staff, delicious food. Thank you very much for the lovely time.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Our stay was short, but everything was great. Rooms are super clean. Food was good. Staff are super nice. Only parking space was missing. Otherwise it is highly recommended…Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
a very good stay at the sanatorium, I liked everything, especially the excellent and tasty food, it was quite possible to take two meals a day, it would have been enough, because the portions were large and everything was delicious, which was not even easy to leave on the plate, but very satisfying. The staff was polite, the treatment was good, but it could have been more and better, it was rather weak, some procedures could have been replaced with more important and gentle ones for this disease than those that are less important, such as physical therapy or paraffin therapy. I would like to take electrotherapy, baths or massages for example more often. By the way, male masseuses perform massage more effectively than female masseuses. For example, people praised the massage therapist Peter, but I did not have the chance to see him. A very good and attentive doctor, many thanks to her.Negatives
I didn’t notice any negativity, everything was fine, some procedures were scheduled very early at 7:15, at 7:30, but I also had to have time to go get some water before breakfast. I would like the procedures to be scheduled no earlier than 8:00. It’s time to change the carpet. We were in the same sanatorium 6 years ago and there was the same carpet, and even then it was a bit old, and now even more so. This is the Biggest Minus in the Venus Resort.Answer from Spa Hotel Venus
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Positives
Everything was very good. The location is great, the staff is SUPER friendly. Nice and clean and tidy. Would love to come back.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Proximity to the center.Negatives
Becherovkabad is advertised on the homepage and also in YouTube videos. You can't book this in advance and it wasn't possible on site because it was completely booked! No treatment on weekends, service descriptions say 7 days/week.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Sie haben alle Anwendungen, die Sie im Ihren Kuprogramm hatten, bekommen. Sie waren bei uns in der Zeit, wo wir voll belegt sind und deswegen hatten wir nicht mehr freie Anwendungen zur Verkauf. Wir glauben, dass Sie bei Ihrem nächsten Besuch bei uns Bechers Bad kaufen können. Auf Wiedersehen im Spa Hotel Venus
Positives
I was with a friend and we liked everythingAnswer from Spa Hotel Venus
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Positives
Everything was at a high level. The food is excellent, the treatment and the attitude of all the staff is excellent. The doctor is highly qualified.Answer from Spa Hotel Venus
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Positives
This is not the first time I have visited the Venus Hotel. I like everything, everything is great. I'm not going to change it for another one.Negatives
The only thing that doesn't suit me is the small number of procedures. Although on the price scale, one of the expensive hotels.Answer from Spa Hotel Venus
Спасибо за Вашу оценку. У нашего отеля можете выбырать из 2 видов лечебных пакетов - 1 регенерационый который вы заказали, и 2 класическое лечение, кде есть болше количество процедур 17 на одново человека / неделя До скорой встречи в отеле Венус.