Reviews about ASTORIA Hotel & Medical Spa 4* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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ASTORIA Hotel & Medical Spa

Vřídelní 92 , 36001 Karlovy Vary
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Exceptional Reviews: 872
9.5
10
overall rating
9.5
10
treatment rating

references

Woldemar Justus
18.07.2017

Positives

I liked everything very much, but a week is not enough, next year we will try to go for two weeks.
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ВАДИМ КИМБЕН
08.07.2017

Negatives

The treatment is good, but I don’t recommend Dr. Belov. I’m not the only one with this opinion.
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ЛЮДМИЛА МУТАГАРОВА
07.07.2017

Positives

general condition has improved

Negatives

too much music right under the windows, the excellent location of the sanatorium results in noisy days and nights
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РИТА ЧЕРНЯВСКАЯ
06.07.2017

Positives

the quality of treatment, food, service is at a very good level
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Tatiana kudashkina
06.07.2017

Positives

It was my first time in Karlovy Vary, I really liked the Astoria sanatorium, it is very conveniently located, within walking distance of all springs from 1 to 15 springs. The staff is friendly. The food quality is good.
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Tatiana Koroteeva
30.06.2017

Positives

Wonderful location of the hotel, good medical facilities, good food but monotonous. The administration and staff are friendly and attentive.

Negatives

The procedures begin very early (at 6:30 am), there are no covers on the beds, so the room does not look very comfortable, meals are served in two one-hour shifts. It would be more correct to do one shift and increase the time to two to three hours. I was in Astoria for the second time, but I just can’t understand why for 6 oxygen procedures from my package (36 procedures) they calculate 20 procedures.
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OLGA EGOROVA
26.06.2017

Positives

Karlovy Vary has very good conditions for physical and mental relaxation: treatments help improve health, walks in the forest help you forget the bustle of the city, and interesting excursions help you see new interesting places. The resort is very average.

Negatives

The windows of my room overlooked the colonnade. This turned out to be a torment in the summer: during the day the room was very hot from the sun, it was very stuffy in it. Until late at night and sometimes at night the noise and songs under the window disturbed us. The single room is very small, which ruined the whole holiday. The furniture in the room is very poor. The food in the restaurant leaves much to be desired, especially the selection of salads in the buffet: 5 coleslaws or carrots for variety. Garlic is often added to dishes, which you will agree is not to everyone’s taste. The fruit is not of the best quality. For a missed day of meals due to leaving for an excursion, they refused to give you a dry ration.
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Елена Иванова
26.06.2017

Positives

1. Very attentive and competent medical staff. 2. The rooms are very clean, regularly wet-cleaned. 3. Availability of 3 television programs in Russian. In general, next time I will come to ASTORIA again and I advise everyone, you can’t go wrong!

Negatives

1. Often the first treatment procedure begins very early (for example, 6 hours and 15 minutes), so you have to get up early, at 5 o’clock. 2. It is advisable to more diversify the menu of orders for dinner.
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Valentin Lavrov
19.06.2017

Positives

In my humble opinion, everything is excellent at Astoria: accommodation, food and maid work.

Negatives

Unfortunately, the behavior of individual doctors leaves much to be desired: offensive arrogance, inattention to the natural requests of the patient. For example, in order to get your blood glucose tested, you have to stand in a long line to see a doctor every time, and not just go to a nurse. A young doctor who had recently come to Astoria yelled at me like a market woman. After that I never went to the doctors. It would be good for such a person to read the textbook “Medical Ethics”. V. Lavrov, academician of the Russian Academy of Natural Sciences, professor, writer.
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Ирина Артемова
19.06.2017

Positives

Convenient location. Value for money. Thank you, Sanatoriums.com for booking your room. The room overlooking the Colonnade, with a balcony, spacious and clean. Snow-white linen. This is the second year I’ve booked the Astoria sanatorium on Sanatoriums.com, and I’m very pleased.

Negatives

There was no Wi-Fi in the room.
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Борис Жмайдяк
18.06.2017

Positives

Everything is very good. The best memories!

Negatives

It is advisable to use terry sheets instead of blankets in the summer. Lack of internet in the room.
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Saniya Saparbayeva
15.06.2017

Positives

1. dietary food is not too plentiful 2. efficient work of the medical staff 3. cleanliness

Negatives

1. Packed rations during excursions, I would like them to be more nutritious and varied. 2. it was possible to add procedures 3. WI-FI only in certain places, but I wanted it to be in every room.
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Kulziya Zhumabayeva
15.06.2017

Positives

1. efficient work of the medical staff 2. cleanliness 3. attentiveness of the staff 4. mostly dietary food

Negatives

1. We were initially placed incorrectly - in a room with twin beds, although we booked with separate beds. They explained that the application was received from your website. Then the problem was solved after 3 days, but with an additional payment of 10 euros for relocation. 2, I didn’t like the packed rations during the excursions. 3. It would be possible to add some more procedures.
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Galina Herburger
15.06.2017

Positives

We received both physical and moral satisfaction! We will definitely come again!
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Liudmila Kiriac
13.06.2017

Positives

Good afternoon, sanatoriums.com, We would like to express our gratitude to the entire team of your company for the excellent organization during our stay for treatment at the Astoria sanatorium, from April 9 to 23. Everything was at a high level. All the best to you and success in your future work.
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EVGENIIA TCIRULNIK
05.06.2017

Positives

I really liked everything.

Negatives

The only doubt left is whether the water from the sources from which I was prescribed to drink is suitable for me.
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Анатолий Носенко
01.06.2017

Positives

Everything is fine
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nadezhda ponomareva
19.05.2017

Positives

very convenient location of the hotel!

Negatives

The food is delicious, but the salads are monotonous. little fruit. The old elevators are very slow. It’s inconvenient that wi-fi only works in designated areas.
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Молдокун Барамышев
15.05.2017

Positives

In general, the impression of staying at the sanatorium is very positive.

Negatives

1. The room was provided under the very roof of the building with a small window; we were not aware of this location before our arrival. 2. Lack of normal full Internet coverage.
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Надежда Логинова
09.05.2017

Positives

This is not the first time I have rested in this sanatorium and I am always satisfied, I am satisfied with everything, the location of the sanatorium, the quality of treatment, food, and most importantly, I always want to return to this blessed place.
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Liudmila Kiriac
08.05.2017

Positives

Vtoroi god lecimsea v sanatorii "ASTORIA" i oceni dovolini. Pervii god vibrali sanatorii "Imperial", no peredumali iz-za dalinego raspolojenia k KOLONADE. Vtoroi god ne dumaiaya, vibrali "ASTORIA" i ne jaleem. After lecenia ciuvstvuiem sebia prekrasno. Osoboie spasibo kollektivu Sanatoriums.com za otlicinoie obslujivanie.

Negatives

If you want, I can find negatives, but please allow me ratings!!!
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алла царенкова
06.05.2017

Positives

Everything is fine. I'll come again. special thanks to sanatoriums.com. everything was very clear.
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OLGA MOKROUSOVA
05.05.2017

Positives

Hello! This is the second year I have chosen the Astoria sanatorium. Very pleased with all the staff. Nice and attentive people. The cuisine is very good, the food is varied, there are strictly dietary ones. Very good location, directly opposite the Mill Colonnade, where the 9th, 8th, 7th and 6th springs are located. The geyser is also nearby. You can book excursions directly from the sanatorium (at the reception desk) on weekends when there are no procedures. I recommend this resort. I am very pleased and grateful to sanatorims. com for help in choosing a hotel and for providing an impeccable round-trip transfer. I hope for your help in the future! Best regards, Olga.

Negatives

Compared to my last visit, there was apparently a reduction in the staff of the average medical center. personnel. Previously, at parafango, 2 people worked in the inhalation room. Now the workload on them has increased, but the girls are still trying. The reduction is understandable, it’s like this everywhere now, it’s a necessary measure to maintain profitability. I wish my beloved sanatorium further prosperity!
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Valerii Tikhonov
05.05.2017

Positives

The location is excellent, the rooms are clean, everything works. It's great that there are electronic clocks and soap, gel and shampoo dispensers in the bathroom. It’s great that the room has a shower. It’s great that all the procedures are in one building, you don’t have to dress up.

Negatives

There is no Wi-Fi in the rooms, ordering dinners and lunches from the menu, and not a buffet like for breakfast.
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Galina Gluskina
03.05.2017

Positives

Everything is positive. I will go again with pleasure.
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Борис Стегний
03.05.2017

Positives

Very polite staff, with the exception of the nurse who gave gas injections. Homely environment, excellent food and treatment.

Negatives

Very early procedure time, unacceptable especially for married men, for example 6 hours 15 minutes.
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Наталья Расстригина
02.05.2017

Positives

procedures were prescribed and carried out professionally, and requests were attentive to all issues.

Negatives

Some young nurses on duty are rude when speaking to them. I don’t want to point fingers at anyone, but the administration should train young staff and test at least a minimum of their knowledge, since I often had to hear from them that is not part of their responsibilities......
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Игорь Молодцов
02.05.2017

Positives

the procedures were prescribed expertly, - my health has improved - thank you.

Negatives

No
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Светлана Корикова
02.05.2017

Positives

1. Excellent location, close to the drinking gallery 2. Excellent room, quite free and quiet. 3. Quite friendly staff

Negatives

1. Insufficient number of swimming procedures 2. The set of buffet dishes is monotonous (I mean breakfast)
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Юрий Филимонов
02.05.2017

Positives

Convenient location of Astoria + very good range of procedures + very good medical and service staff.
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