references
Виктор Попов
09.03.2018
Positives
Location, water bed, reflex massage, gas injectionsNegatives
It’s hard to leave the bathroom. Because of the introduction of the buffet, you and we have lost our individuality, but BB have gained in their costs.
Elena Darmanian
03.03.2018
Positives
Excellent location of the resort. Excellent food, variety of dishes, lots of fruit. Good procedures, qualified staff, especially the massage.Negatives
No.
Svetlana Pankratz
25.02.2018
Positives
Good day to all! When choosing a trip, I read a lot of reviews and I hope my review will also help. I read the reviews and decided to leave my comment too. I agree with much of what was written above. My husband and I vacationed at the resort from 02/12/2018. to 02/22/2018, in the Astoria sanatorium. A big plus is the location of the hotel! Colonnades within walking distance! Thermal water is supplied to the sanatorium. There is a wide range of treatment procedures, you hardly have to wait in queues. Gas injections, gas. baths. Charcot shower with sauna. Hydrojet massage My husband and I felt a lot of the benefits of the treatment itself! I would like to thank the attending physician. Doctor: Belov! He understands everything perfectly, is attentive to requests, smart and friendly. Since on our first visit we were assigned a massage in room 1. (unfortunately I don’t know the name of an elderly, bald man), instead of 15 minutes he did 10. To my remark he answered me in a rude manner, look at the clock carefully, besides, I don’t think that this Call it a massage - the tongue doesn’t turn, it’s just stroking!!!!!! very unfriendly. The next day, the doctor replaced this massage with a CHARCO SHOWER, for which I thank him very much. Based on a few observations, I would like to say a huge thank you for your excellent attitude to work, honey. Gas injections to sister (elderly woman). Young aspiring nurses should learn from such people (especially in the laboratory, a plump girl with long black hair, no hello, no goodbye already at 6 in the morning, she is in no mood!!! And one more wish. It is probably necessary that visitors know the best workers and the worst (make them a badge indicating the last name, first name), then it will be easier to describe who exactly, and not describe them as I do... There are also small comments, but more about them below. And I want to say that our expectations were justified! rested and the treatment was very good! Thank you! I recommend it to everyone. Sincerely, the Pankratz familyNegatives
And now about the sad thing... Dear Mr. Director, pay attention to the RECEPTION registry! this is your face!!! It’s sad that from the first minute you see dissatisfied faces! Teach them how to say hello and smile! Taking into account the not so high prices for tours, I would still like to see more vegetables and fruits! And there is not enough variety, the same thing, it is clear that it is dietary, but still I would really like it. And so that your wonderful massage therapists work like massage therapists - after all, this is a procedure that is very necessary for us vacationers! Make WiFi, otherwise it doesn’t work very well... And I would like the price of the tour to include free access to the pool and sauna on weekends. I think this will make the Astoria sanatorium a big plus! We’ve already written about the pillows in the rooms, I won’t repeat myself! As for the rest - 80% enjoy your holiday everyone!!! Buffet - excellent!!! but it’s quite rightly noted - you come on time, there’s a queue, if you come later the choice is no longer the same. But nevertheless, everyone found something for themselves. I wrote down the shortcomings. And most likely they are addressed to the administration. I hope to come to Astoria next time and see changes for the better.
Liudmila Merkulova
15.02.2018
Positives
I especially liked the massage, swimming, injections, bathsNegatives
lack of dietary advice
Александр Книвель
11.02.2018
Positives
A very qualified attending physician, polite and courteous medical staff and waitresses in the dining room.Negatives
Room cleaning. One shift cleaned well, the other very superficially, without vacuuming. The glasses were not washed. The tables were not wiped down. There is a layer of dust on the heating radiator. Dining room. Several times the second shift did not have enough declared dishes due to the influx of visitors not staying at the hotel. Tea room. It closed a little before 20-00. The second shift does not have time to drink tea after dinner.
Larisa Dmitrieva
11.02.2018
Positives
The Astoria sanatorium was recommended by my friend, a doctor, who has been vacationing there for the fifth time. The very fact of multiple holidays in this sanatorium (I met a married couple who came for the 11th time) speaks volumes. The medical facilities, location, and work of the staff are highly rated. I would like to note the food separately: a wide variety of meat and fish dishes, I was especially pleased with the watermelons, melons, pears, plums, etc. in February. Thank you very much
Александр Журавлев
05.02.2018
Positives
We express our gratitude to the staff of the sanatorium, medical staff and restaurant workers for their attentive and kind attitude towards vacationers. Our special thanks to doctor candidate med. Sciences A. BELOV for his high professionalism and sensitive attitude towards vacationers. We really enjoyed our vacation in Astoria and plan to come again.Negatives
There is no negativity.
Mikael Abramian
03.02.2018
Positives
I really love the city of Karlovy Vary. For me he is like a fairy tale. This is not the first time I’ve come. Thank you for your help. Everything was done very quickly and professionally. I was left with pleasant memories!!!! PS You can send messages to clients about discounts, only in advance since we wait almost two weeks to receive a visa and plus we still need to buy tickets. And how can you get to Karlovy Vary by train?Negatives
There is no negativity. We are waiting for direct flights to Karlovy Vary at a normal price.
valeriy sidorov
31.01.2018
Positives
The sanatorium has become much more respectable after the renovation and improvement, accommodation and treatment are still at the highest level. The hotel staff is very friendly, the medical staff is top class, the procedures are excellent, the treatment is varied. The service in the dining room is attentive and friendly. Special thanks for the tea room - wonderful and necessary! Thank you so much for the treatment!!! in the future we will be treated only in AstoriaNegatives
Compared to my previous stay at the hotel, the food in the dining room has changed and not entirely for the better, alas... I would like a greater variety of dietary dishes. less heavily fried sausages and bacon. And the previous dry rations were more varied and tasty than the current ones.
Ирина Пырсенкова
31.01.2018
Positives
There have been changes in the sanatorium restaurant - a buffet type of food has appeared.
iurii marasaev
29.01.2018
Positives
Very good location of the hotel opposite the springs in the center of the resort. Good attitude honey. personnel. There have been big positive changes in the sanatorium itself; new medical procedures have appeared, such as a salt room. nutrition has improved significantly.Negatives
I would like that, along with a variety of meat, fish and poultry dishes, meatball cutlets appeared on the menu, i.e. minced meat dishes.
Loshkareva Natalia
28.01.2018
Positives
The sanatorium is very conveniently located, right opposite the Mlyn Colonnade. Close to any source. This is essential if the weather is rain and snow :) Food is a buffet. All dishes are prepared for those who are being treated, stewing, baking. Water procedures - with mineral water, supplied to the sanatorium.Negatives
Procedures begin at 6.30. Changing something is very difficult. One workplace where they create a schedule and change it if necessary. And there's always a line there.
Natalia Klaus
26.01.2018
Positives
The location of the resort is very good, right in the center. Good treatment, we were satisfied.Negatives
We came for treatment to the sanatorium with our small dog (3kg) and paid for her stay for one week 133 €, this is very expensive!! We have not yet paid such a price for it, and we travel often.
Ольга Кладова
24.01.2018
Positives
Thank you very much! This is my second time staying at the sanatorium and next time I will only come here. The ideal location of the hotel, qualified staff, excellent medical facilities, comfortable living conditions.Negatives
The hotel has a tea room, which is good. However, it is unclear why dessert and pastries are in the dining room. We wanted to take a bun with us for tea, but they reprimanded us. We think this situation is absurd.
Alexander Hunecker
22.01.2018
Positives
Good afternoon. Everything was great, we really liked everything. We recommend everyone to visit this place!Negatives
A couple of times they forgot to hang up clean towels, so I had to go and ask.
виктор царицанский
16.01.2018
Positives
Many thanks to the site. Special thanks to Evgeniy for his help with the booking. In comparison with the completely disastrous 2016 (we were not the only ones even thinking about changing the sanatorium), in 2017 everything was surprisingly good. Thanks to Dr. Belov for his professionalism and attention, as well as to all the medical staff. Thanks to the nutritionist for the personal approach and for the charlotte. The waitresses are great. Food and room cleaning are at a good level.Negatives
Reception. Another state in this sanatorium. It's time to change to those who are not tired and want and can work with the guests of the sanatorium.
Nina Malichenko
15.01.2018
Positives
Otlichnoe mestoraspolojenie, horoshaya krasivaya komnata, chisto i uyutno. Est chainaya komnata s raznymi sortami chayaNegatives
Lift noisy, ego morning v 6 slyshno. Odeyala sintetica, slishkom jarko.
людмила глухова
15.01.2018
Positives
I really like visiting you, we will try to come back 6 times
Наталья Карпова
10.01.2018
Positives
I liked everything - the treatment and the work of the staff and the kitchen. I want to come again and again. Transfer from the hotel arrived exactly on timeNegatives
One drawback - room 324 is very noisy, especially at night the noise from the running compressor (or whatever) makes it difficult to sleep.
Елена Князева
09.01.2018
Positives
This is not the first time I have vacationed here and I like everything every time.
Людмила Кочкина
04.01.2018
Negatives
Doctor Belov didn’t even measure my blood pressure in two visits, let alone anything serious.
TZALIK MARSHAK
04.12.2017
Positives
My husband and I are very pleased good staff friendly service competent doctors and medical staff good cuisine the director of the Astoria sanatorium tries to make vacationers feel at homeNegatives
no negativity everything is fine
Галина Снеговская
03.12.2017
Positives
For all the time spent in the sanatorium. There was never even a hint of dissatisfaction. Everything is fine . I booked for 2018 again for a whole month. I especially want to mention the masseuse named Patricia. She performed a miracle. In 13 sessions, my back simply became new. I really want to see Patricia again. Thank you to all the staff for your understanding and care.
Tamara Tarantevica
02.12.2017
Positives
Samij boljsoj pozitiv ot sanatorija horosaja lecebnaja baza, horosee lecenie, pitanie toze na horosem dieticeskom urovne, mnogo ovoscej, Sanatoriums.com spasibo -nomer v sanatorii I transfer vse bilo organizovano cetko kak obescali.Negatives
Vvidu boljsogo kolicestva ljudej v sanatorii raspisanie procedur sostavleno tak, cto ele uspevaesj na zavtrak
LIUDMILA ODINETS
29.11.2017
Positives
a competent doctor selects the necessary set of procedures, thanks to Yaroslava Krabtsova.Negatives
Compared to the previous year, the work of the cooks has deteriorated; the dishes are not always tasty and there is almost no pasta offered as a side dish. The menu has become less medicinal.
Людмила ратникова
28.11.2017
Positives
Everything is very very good!!! We'll come again!!!)))))Negatives
Early start of procedures!!!
Ирина Бабужина
27.11.2017
Positives
Many thanks to the staff of SANATORIUMS for their help, attention and patience! We stopped in ASTORIA for the second time. The location of the resort is simply wonderful! The rooms were cleaned well, the bed linen was excellent! I also liked the food, there was something for every taste. The medical staff is clearly overworked, but they work harmoniously and professionally. Doctor Kravtsova is very attentive. I'll be happy to come again!Negatives
No
Тамара Володина
22.11.2017
Positives
This year, I noticed an improvement in my diet. Treatment and service are, as always, at a good level.
Галина Сизова
21.11.2017