references
Александр Почуфаров
30.04.2017
Positives
Nice resort, good location, polite and helpful staff.Negatives
The rooms are small in size. Very cramped. Lack of WI-FI in the room. Very weak internet in the lobby
NINA ZABORSKAIA
26.04.2017
Positives
Everything was good and I really liked it. I plan to go again next year.Negatives
The only bad thing is that in the pool you could only do gymnastics, but you couldn’t do it in your free time, and the water was cold. Very cool for spring.
Елена Воронцова
22.04.2017
Positives
I liked the treatment and the location of the hotel.Negatives
Insufficient cleaning of the rooms, rare change of linen. The room needs renovation (there was a hole in the ceiling in the bathroom and water was leaking through the pipe).
Elena Petrova
17.04.2017
Positives
A big plus, of course, is the location of the hotel. The rooms are also good. The food is good, the choice is small, but everything we ate was delicious. Mainly dietary.Negatives
Very disappointed with the attitude of the staff, especially the doctors and nurses. Some are very rude, they work as if on an assembly line, as if they were not working with people. Very unpleasant. The rooms were poorly cleaned.
юлия грищенко
17.04.2017
Positives
Location, I will never tire of repeating it. Proper nutrition, good medical facilities. Convenient procedure times!Negatives
The staff was a little irritated, it seemed to me, due to overcrowding, changes in management and lack of vacation.
Ирина Машталяр
05.04.2017
Positives
Everything - treatment, food, staff work, as well as the accommodation and location of the sanatorium are EXCELLENT!Negatives
No.
TATIANA KIRICHENKO
03.04.2017
Negatives
I felt the number of vacationers was twice as large compared to the same period last year, but this did not affect the quality of treatment. The quality of wi-fi in the atrium needs improvement, and wi-fi in the rooms is even better
валентина иванова
03.04.2017
Positives
Have a nice day! Our first time was at the Astoria sanatorium. Price-quality matches. We vacationed with our daughter, we liked everything: the rooms were clean, the food was very tasty, the procedures, of course, were not enough - only 3 procedures a day. I got sick, so I can take an additional inhalation, I can only replace it with another one. We say a huge thank you to all the staff at the Astoria Hotel. And I would also like to thank the staff of Sanatoriums.com for the professionalism and efficiency
Svetlana Stranz
20.03.2017
Positives
The food was great and very good service, very friendly service👍Negatives
Everything was very good, but once I was late for a bath and they didn’t accept me, and the doctor who gave gas injections was not friendly, I would say rude
Elena Sentyurina
19.03.2017
Positives
Very responsive and good-natured staff.Negatives
In the cafeteria, sitting next to strangers or vice versa. According to the principle "the whole table must be occupied"
Emma Zakoyan
14.03.2017
Positives
Location of the hotel, large room in the three lilies buildingNegatives
There is no internet, wifi in the common area is very weak, there are no slippers or bathrobes, it is impossible to buy procedures for an additional price, everything is either busy or difficult - the staff and customer service are simply disgusting. Gas injections are given as if they were stabbing an enemy. I tried to buy additional services 5 times and was always refused.
Валентина Меркулова
11.03.2017
Positives
The location of the hotel is good. The head doctor, medical staff, waiters, and maids are friendly.Negatives
There are few single rooms; people are accommodated in cramped rooms with two beds. A rude and harmful nurse who performs gas injections.
Инна Малиновская
07.03.2017
Positives
First, an examination by a doctor and appointments for treatment. And the visits to the offices began. Everything is on schedule - there are no delays. We drink water from various wells. This point of treatment is very important. In addition, seven different procedures - the so-called “medical tour”.
Тамара Дрожжа
27.02.2017
Positives
Convenient location, good food and treatment, attentive medical staff, wonderful swimming pool, reasonable prices. We are satisfied with the rest and treatment. Thank you.Negatives
We were not warned about the time of check-in and check-out from the hotel. It was a big surprise for us that the maid demanded in a harsh tone that we check out on February 25 at 10 am, which did not coincide with our schedule. We believed that, like everywhere else in Europe, the check-in and check-out time at your hotel is 12 noon. It is advisable to set exactly this check-in and check-out time and be sure to warn vacationers about this in advance.
Мария Барсук
27.02.2017
Positives
Convenient location, varied cuisine, affordable prices, attentive medical staff. We are satisfied with the rest and treatment. Thank you.Negatives
When registering a reservation and upon check-in, vacationers should be warned about the time of check-in and check-out. We were not warned about this. And we believed that in Astoria, as elsewhere in Europe, the standard check-in and check-out time is 12 noon. Despite the fact that we checked in on February 11 at about 16:00, on February 25 the maid abruptly offered us to check out at 10:00 in the morning, which did not coincide somewhat with our schedule. And we simply did not know about this rule at the hotel. It would be good to establish a single check-in and check-in time of 12 noon.
павел тарусин
26.02.2017
Positives
Best location in the resortNegatives
There is no ventilation in the toilet - only a window. You can hear the elevator.
Jelena Galiaminskaja
20.02.2017
Positives
1. They gave oxygen injections for the first time - they were effective.Negatives
1. procedures before 7.00 2. very early breakfast at 7.30 and limited time - an hour.
марина аванесова
19.02.2017
Positives
We rested in February 2017. The location is excellent, in the center, opposite the central colonnade, good treatment, medical service. The staff for the procedures is qualified, there is a magnificent masseuse on the 3rd floor, very good nurses for the procedures - carbon dioxide dry bath and gas injections.Negatives
The rooms are very, very dark, they do not provide bathrobes and slippers, there is no kettle in the rooms, no cooler on the floors, water in the machines costs 5 CZK, hairdryers are old, bring your own.. Monotonous food for breakfast and at the buffet (assorted cabbage ), the dishes on the menu are good both in quality and quantity. Internet only in one local area. If you want to enjoy more than just treatment, we do not recommend it.
Лариса Бабушкина
10.02.2017
Positives
The work of the medical staff is beyond praise.Negatives
Poor maid work. For sixteen days, the room was never vacuumed, although the dust lay in a layer. The room was practically not cleaned!
NINA IUREVA
24.01.2017
Positives
Rating of stay at the resort is "excellent".
Viktor Porokhovskii
24.01.2017
Positives
Attentive doctor, friendly staff, excellent treatment. The rooms are cozy. Cleaning is daily. The location is the most convenient.
Lucciano Riccardo Panicucci
24.01.2017
Positives
On the positive side, we can note: high-quality treatment procedures and comfortable sleep, thanks to orthopedic mattresses and comfortable pillows.Negatives
I didn't like the food - it wasn't tasty. Wi-Fi is poor despite limited usage area.
Ольга Печеницина
20.01.2017
Positives
Very convenient location for treatment right next to the springs. The city is simply made for walking. Not only water is healing, but also the air and the atmosphere of the cityNegatives
The attitude of the staff is like in socialist hospitals. The doctor's consultation is formal.
Ellada kim
18.01.2017
Positives
I liked everything very much, except for cleaning the roomNegatives
They didn't clean the room well - they washed the sink and toilet, took out the trash, but didn't sweep or vacuum. Towels thrown on the floor to be replaced were hung up again.
дарина горшина
16.01.2017
Positives
The quality of treatment is at a high level, strict dietary nutrition. the rooms are no frills, everything is simple, but when you are in the room for 3 hours in the evening before going to bed, I think the situation in the room is not at all critical
Татьяна Розова
16.01.2017
Positives
I did not undergo treatment, although I bought a voucher with procedures, because the diagnosis of the disease does not allowNegatives
It would be nice if the room was cleaned better
Якоб Бобб
15.01.2017
Positives
The Sanatorium staff are very friendly, respectful and attentive. We are always happy to help if you have any questions. The procedures were always carried out according to the terms. It's very convenient and right, you don't have to sit and wait. I recommend my friends to visit this Sanatorium.
Елена Каролинская
15.01.2017
Positives
Was there for the first time on the recommendation of a friend. Nice hotel, wonderful hydropathic facility, clean, cozy, warm. Special thanks to the catering organizers - wonderful assortment, excellent quality of products and dishes, attentive dining room staff - ten points. Great location of the hotel and nice cozy rooms.Negatives
There is an unpleasant aftertaste from the attitude of the (partial) medical staff when receiving patients (the main office for issuing directions and procedures). There are no comments about the medical staff during the procedures - they are professional and efficient.
Людмила Лысюк
15.01.2017