references
Виктор .
16.01.2018
Positives
Many thanks to the site. Special thanks to Evgeniy for his help with the booking. In comparison with the completely disastrous 2016 (we were not the only ones even thinking about changing the sanatorium), in 2017 everything was surprisingly good. Thanks to Dr. Belov for his professionalism and attention, as well as to all the medical staff. Thanks to the nutritionist for the personal approach and for the charlotte. The waitresses are great. Food and room cleaning are at a good level.Negatives
Reception. Another state in this sanatorium. It's time to change to those who are not tired and want and can work with the guests of the sanatorium.
Nina M.
15.01.2018
Positives
Otlichnoe mestoraspolojenie, horoshaya krasivaya komnata, chisto i uyutno. Est chainaya komnata s raznymi sortami chayaNegatives
Lift noisy, ego morning v 6 slyshno. Odeyala sintetica, slishkom jarko.
Людмила Г.
15.01.2018
Positives
I really like visiting you, we will try to come back 6 times
Наталья К.
10.01.2018
Positives
I liked everything - the treatment and the work of the staff and the kitchen. I want to come again and again. Transfer from the hotel arrived exactly on timeNegatives
One drawback - room 324 is very noisy, especially at night the noise from the running compressor (or whatever) makes it difficult to sleep.
Елена К.
09.01.2018
Positives
This is not the first time I have vacationed here and I like everything every time.
Людмила К.
04.01.2018
Negatives
Doctor Belov didn’t even measure my blood pressure in two visits, let alone anything serious.
Tzalik .
04.12.2017
Positives
My husband and I are very pleased good staff friendly service competent doctors and medical staff good cuisine the director of the Astoria sanatorium tries to make vacationers feel at homeNegatives
no negativity everything is fine
Галина С.
03.12.2017
Positives
For all the time spent in the sanatorium. There was never even a hint of dissatisfaction. Everything is fine . I booked for 2018 again for a whole month. I especially want to mention the masseuse named Patricia. She performed a miracle. In 13 sessions, my back simply became new. I really want to see Patricia again. Thank you to all the staff for your understanding and care.
Tamara .
02.12.2017
Positives
Samij boljsoj pozitiv ot sanatorija horosaja lecebnaja baza, horosee lecenie, pitanie toze na horosem dieticeskom urovne, mnogo ovoscej, Sanatoriums.com spasibo -nomer v sanatorii I transfer vse bilo organizovano cetko kak obescali.Negatives
Vvidu boljsogo kolicestva ljudej v sanatorii raspisanie procedur sostavleno tak, cto ele uspevaesj na zavtrak
Liudmila O.
29.11.2017
Positives
a competent doctor selects the necessary set of procedures, thanks to Yaroslava Krabtsova.Negatives
Compared to the previous year, the work of the cooks has deteriorated; the dishes are not always tasty and there is almost no pasta offered as a side dish. The menu has become less medicinal.
Людмила Р.
28.11.2017
Positives
Everything is very very good!!! We'll come again!!!)))))Negatives
Early start of procedures!!!
Ирина Б.
27.11.2017
Positives
Many thanks to the staff of SANATORIUMS for their help, attention and patience! We stopped in ASTORIA for the second time. The location of the resort is simply wonderful! The rooms were cleaned well, the bed linen was excellent! I also liked the food, there was something for every taste. The medical staff is clearly overworked, but they work harmoniously and professionally. Doctor Kravtsova is very attentive. I'll be happy to come again!Negatives
No
Тамара В.
22.11.2017
Positives
This year, I noticed an improvement in my diet. Treatment and service are, as always, at a good level.
Галина С.
21.11.2017
Positives
Thank you for a very good massage and the friendly attitude of the staff on the ground floor and good cleaningNegatives
Was checked into a terrible room on the second floor without a safe and AFTER PAYMENT I received a normal room
Антонина Ш.
21.11.2017
Negatives
There is no diet food, you will only find out the test result after a week from the doctor
Галина М.
17.11.2017
Positives
I believe that the accommodation and food fully correspond to the 3* category, and the medical facilities are 4* with good organization and medical qualifications. personnel. Most procedures were scheduled from 6-00 to lunch, which was very convenient for me. Meals in two shifts 7-30, 11-30, 17-00 first shift (breakfast-lunch-dinner), given the difference of 2 hours, suited me.Negatives
There are no negativity, only positive impressions remain. Maybe make the hotel website more informative. In particular, robe and slippers can be rented
Kanovey A.
09.11.2017
Positives
Overall, I am satisfied with the quality of treatment, food, and location of the sanatorium. Mineral water from the springs had a very effective effect on the digestive tract and the general condition of the body. I managed to lose several kilograms thanks to a moderate and low-calorie diet, as well as an active lifestyle. Upon arrival from the sanatorium, I felt a surge of energy, and the pain in my joints from polyarthrosis decreased somewhat. There are many pleasant memories of the beauty of the architecture and nature of Karlovy Vary. I would like to express my gratitude to the girls, Tatyana and Liana, who served us in the dining room. I would like to express my gratitude to Irena, an employee of Sanatoriums, for her attentive attitude and assistance in choosing excursions.Negatives
I was placed in a room near the window of which two powerful air conditioners were constantly humming, day and night. Even with the window closed, I couldn't sleep every night. In addition, it was very stuffy, I did not have enough fresh air. I underwent cranial surgery after a ruptured cerebral artery aneurysm. Therefore, I am especially sensitive to various prolonged and sharp sounds and lack of fresh air. However, the attending physician limited herself to advice to buy earplugs. The junior medical staff were not always friendly, and sometimes just rude. This applies to nurses from the emergency room who receive new arrivals, distribute procedures and some others.
Наталья Б.
05.11.2017
Positives
Very convenient location. I really liked the attentive attitude of the medical staff. The cleanliness of the room, which was constantly maintained. Everything was wonderful. The medical procedures themselves were succinctly selected. Thank you very much for everything.
Ирина .
03.11.2017
Positives
there are more advantages. than consNegatives
cold water in the pool, very unfriendly and unsmiling people at the reception
Анатолий Ф.
03.11.2017
Positives
A very beautiful and cozy city for relaxation and entertainment. The sanatorium has a good location in the city with beautiful views. An extraordinary impression from the floating spring near the glass colonnade. Residents of the city are very friendly in communication. If possible and under positive circumstances, the desire to come on vacation again with excellent treatment.
Tatiana K.
31.10.2017
Negatives
Unfortunately there was one negative. One day I felt bad, dizzy, nauseated! I asked the nurse to measure my blood pressure. She sent me to the doctor. There was a very long queue. I left for lunch. Came up a little later. The doctor answered me that there is no ambulance in your sanatorium. Then I measured it anyway. The pressure is very high for me, 150/90. With a dissatisfied face, he said go and rest. In short, the mood was ruined for the whole day! If I come to your hotel, I will definitely never go to this doctor!
Светлана М.
27.10.2017
Positives
Very good treatmentNegatives
Internet is not working well in the room
Елена К.
27.10.2017
Positives
I fell in love with Karlovy Vary! I was impressed by the quality of the water! The hotel is excellently located. The staff is friendly. I would like to come again!
Klavdiia D.
22.10.2017
Positives
The location is excellent, next to the springs.Negatives
The procedures began very early.
Valeri B.
19.10.2017
Positives
My wife and I visited Astoria for the seventh time and really liked it. Next year we plan to return to Astoria.
Vladimir A.
08.10.2017
Negatives
a lot of over-salted food!!!! The procedures start very early!!!
Alla C.
08.10.2017
Positives
Very good location.Negatives
The medical staff is unfriendly. I especially want to mention the doctor who does not know how to listen to the patient at all. This shows his low qualifications. I’ll tell you the truth, I haven’t seen such a boorish attitude in a long time.
Natalya M.
07.10.2017
Positives
food treatment sanatorium locationNegatives
Other passengers waited for more than 2 hours for the transfer. It's faster and more convenient to get there by bus.Answer from ASTORIA Hotel & Medical Spa
Уважаемая Natalya Mantsurova, при групповом трансфере возможно ожидание. Пожалуйста можете в след. раз заказать индивидуальный трансфер и никого ждать не прийдется. С уважением.
Sofiya A.
07.10.2017