references
Алла Ц.
06.05.2017
Positives
Everything is fine. I'll come again. special thanks to sanatoriums.com. everything was very clear.
Olga M.
05.05.2017
Positives
Hello! This is the second year I have chosen the Astoria sanatorium. Very pleased with all the staff. Nice and attentive people. The cuisine is very good, the food is varied, there are strictly dietary ones. Very good location, directly opposite the Mill Colonnade, where the 9th, 8th, 7th and 6th springs are located. The geyser is also nearby. You can book excursions directly from the sanatorium (at the reception desk) on weekends when there are no procedures. I recommend this resort. I am very pleased and grateful to sanatorims. com for help in choosing a hotel and for providing an impeccable round-trip transfer. I hope for your help in the future! Best regards, Olga.Negatives
Compared to my last visit, there was apparently a reduction in the staff of the average medical center. personnel. Previously, at parafango, 2 people worked in the inhalation room. Now the workload on them has increased, but the girls are still trying. The reduction is understandable, it’s like this everywhere now, it’s a necessary measure to maintain profitability. I wish my beloved sanatorium further prosperity!
Valerii T.
05.05.2017
Positives
The location is excellent, the rooms are clean, everything works. It's great that there are electronic clocks and soap, gel and shampoo dispensers in the bathroom. It’s great that the room has a shower. It’s great that all the procedures are in one building, you don’t have to dress up.Negatives
There is no Wi-Fi in the rooms, ordering dinners and lunches from the menu, and not a buffet like for breakfast.
Борис С.
03.05.2017
Positives
Very polite staff, with the exception of the nurse who gave gas injections. Homely environment, excellent food and treatment.Negatives
Very early procedure time, unacceptable especially for married men, for example 6 hours 15 minutes.
Наталья Р.
02.05.2017
Positives
procedures were prescribed and carried out professionally, and requests were attentive to all issues.Negatives
Some young nurses on duty are rude when speaking to them. I don’t want to point fingers at anyone, but the administration should train young staff and test at least a minimum of their knowledge, since I often had to hear from them that is not part of their responsibilities......
Игорь М.
02.05.2017
Positives
the procedures were prescribed expertly, - my health has improved - thank you.Negatives
No
Светлана К.
02.05.2017
Positives
1. Excellent location, close to the drinking gallery 2. Excellent room, quite free and quiet. 3. Quite friendly staffNegatives
1. Insufficient number of swimming procedures 2. The set of buffet dishes is monotonous (I mean breakfast)
Юрий Ф.
02.05.2017
Positives
Convenient location of Astoria + very good range of procedures + very good medical and service staff.
Lunkova .
01.05.2017
Positives
The location is the best. The medical base is very good. The food is high quality. I recommend fish: trout and carp. It is very good that a lot of greens (salad leaves) are served.Negatives
Wifi is only in one area of the hotel and it is not fast!
Александр П.
30.04.2017
Positives
Nice resort, good location, polite and helpful staff.Negatives
The rooms are small in size. Very cramped. Lack of WI-FI in the room. Very weak internet in the lobby
Nina Z.
26.04.2017
Positives
Everything was good and I really liked it. I plan to go again next year.Negatives
The only bad thing is that in the pool you could only do gymnastics, but you couldn’t do it in your free time, and the water was cold. Very cool for spring.
Елена В.
22.04.2017
Positives
I liked the treatment and the location of the hotel.Negatives
Insufficient cleaning of the rooms, rare change of linen. The room needs renovation (there was a hole in the ceiling in the bathroom and water was leaking through the pipe).
Elena P.
17.04.2017
Positives
A big plus, of course, is the location of the hotel. The rooms are also good. The food is good, the choice is small, but everything we ate was delicious. Mainly dietary.Negatives
Very disappointed with the attitude of the staff, especially the doctors and nurses. Some are very rude, they work as if on an assembly line, as if they were not working with people. Very unpleasant. The rooms were poorly cleaned.
Юлия Г.
17.04.2017
Positives
Location, I will never tire of repeating it. Proper nutrition, good medical facilities. Convenient procedure times!Negatives
The staff was a little irritated, it seemed to me, due to overcrowding, changes in management and lack of vacation.
Ирина М.
05.04.2017
Positives
Everything - treatment, food, staff work, as well as the accommodation and location of the sanatorium are EXCELLENT!Negatives
No.
Tatiana K.
03.04.2017
Negatives
I felt the number of vacationers was twice as large compared to the same period last year, but this did not affect the quality of treatment. The quality of wi-fi in the atrium needs improvement, and wi-fi in the rooms is even better
Валентина И.
03.04.2017
Positives
Have a nice day! Our first time was at the Astoria sanatorium. Price-quality matches. We vacationed with our daughter, we liked everything: the rooms were clean, the food was very tasty, the procedures, of course, were not enough - only 3 procedures a day. I got sick, so I can take an additional inhalation, I can only replace it with another one. We say a huge thank you to all the staff at the Astoria Hotel. And I would also like to thank the staff of Sanatoriums.com for the professionalism and efficiency
Svetlana .
20.03.2017
Positives
The food was great and very good service, very friendly service👍Negatives
Everything was very good, but once I was late for a bath and they didn’t accept me, and the doctor who gave gas injections was not friendly, I would say rude
Elena S.
19.03.2017
Positives
Very responsive and good-natured staff.Negatives
In the cafeteria, sitting next to strangers or vice versa. According to the principle "the whole table must be occupied"
Emma Z.
14.03.2017
Positives
Location of the hotel, large room in the three lilies buildingNegatives
There is no internet, wifi in the common area is very weak, there are no slippers or bathrobes, it is impossible to buy procedures for an additional price, everything is either busy or difficult - the staff and customer service are simply disgusting. Gas injections are given as if they were stabbing an enemy. I tried to buy additional services 5 times and was always refused.
Валентина М.
11.03.2017
Positives
The location of the hotel is good. The head doctor, medical staff, waiters, and maids are friendly.Negatives
There are few single rooms; people are accommodated in cramped rooms with two beds. A rude and harmful nurse who performs gas injections.
Инна М.
07.03.2017
Positives
First, an examination by a doctor and appointments for treatment. And the visits to the offices began. Everything is on schedule - there are no delays. We drink water from various wells. This point of treatment is very important. In addition, seven different procedures - the so-called “medical tour”.
Тамара Д.
27.02.2017
Positives
Convenient location, good food and treatment, attentive medical staff, wonderful swimming pool, reasonable prices. We are satisfied with the rest and treatment. Thank you.Negatives
We were not warned about the time of check-in and check-out from the hotel. It was a big surprise for us that the maid demanded in a harsh tone that we check out on February 25 at 10 am, which did not coincide with our schedule. We believed that, like everywhere else in Europe, the check-in and check-out time at your hotel is 12 noon. It is advisable to set exactly this check-in and check-out time and be sure to warn vacationers about this in advance.
Мария Б.
27.02.2017
Positives
Convenient location, varied cuisine, affordable prices, attentive medical staff. We are satisfied with the rest and treatment. Thank you.Negatives
When registering a reservation and upon check-in, vacationers should be warned about the time of check-in and check-out. We were not warned about this. And we believed that in Astoria, as elsewhere in Europe, the standard check-in and check-out time is 12 noon. Despite the fact that we checked in on February 11 at about 16:00, on February 25 the maid abruptly offered us to check out at 10:00 in the morning, which did not coincide somewhat with our schedule. And we simply did not know about this rule at the hotel. It would be good to establish a single check-in and check-in time of 12 noon.
Павел .
26.02.2017
Positives
Best location in the resortNegatives
There is no ventilation in the toilet - only a window. You can hear the elevator.
Jelena G.
20.02.2017
Positives
1. They gave oxygen injections for the first time - they were effective.Negatives
1. procedures before 7.00 2. very early breakfast at 7.30 and limited time - an hour.
Марина А.
19.02.2017
Positives
We rested in February 2017. The location is excellent, in the center, opposite the central colonnade, good treatment, medical service. The staff for the procedures is qualified, there is a magnificent masseuse on the 3rd floor, very good nurses for the procedures - carbon dioxide dry bath and gas injections.Negatives
The rooms are very, very dark, they do not provide bathrobes and slippers, there is no kettle in the rooms, no cooler on the floors, water in the machines costs 5 CZK, hairdryers are old, bring your own.. Monotonous food for breakfast and at the buffet (assorted cabbage ), the dishes on the menu are good both in quality and quantity. Internet only in one local area. If you want to enjoy more than just treatment, we do not recommend it.
Лариса Б.
10.02.2017