Reviews about Grandhotel Ambassador Národní Dům 4* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

Homepage Czech Republic Karlovy Vary Grandhotel Ambassador Reviews

  • Searched:
  • Karlovy Vary
Spa hotel
Tours
Bus tours
This service is only available to clients from Germany to Czech and Polish spas and includes a minibus transfer from your home, accommodation in a hotel of your choice and a subsequent transfer back home.
Transfers
Flights
Adults
Childern

Grandhotel Ambassador

T.G.Masaryka 1088/24, 36001 Karlovy Vary
show map
Exceptional Reviews: 964
9.3
10
overall rating
9.5
10
treatment rating

references

Irina Bulle
28.06.2017

Positives

We vacationed at the Ambassador Hotel from June 13 to June 23, 2017 and can recommend this hotel for a vacation. The rooms are excellent, very comfortable, modern, clean. The treatment is high quality, all procedures are useful and effective. The doctor is smart and very experienced. Special thanks to the chefs - respect!! The food is not just tasty and healthy, but also exquisite. For gourmets - they will appreciate it!! If it’s fish, it melts in your mouth, meat with such sauces that “you can eat bast shoes” with them, many different delicious salads... If you are “virtually healthy”, this is the right place. Please note that the sources are about one and a half kilometers from the hotel, and three times a day for three kilometers... We liked it because it is an excellent workout for the leg muscles and for the heart, but calculate your strength...
translated by translated-by-google-attribution
Илья Рабинович
27.06.2017

Positives

Everything was amazing. And medical care, technical and nutrition, everything was at the highest level. Thank you very much for everything. I left our review at the hotel.. Sincerely, Sonya and Ilya Rabinovich
translated by translated-by-google-attribution
VITALY KULIKOV
26.06.2017

Positives

The attitude of the hotel staff is friendly. There are no queues during treatment. The restaurant has helpful waiters.

Negatives

No
translated by translated-by-google-attribution
Обирина Маргарита
25.06.2017

Positives

Very beautiful hotel "Ambassador", service, food was very good, linen was changed daily, bathrobes were changed quite often. The staff is very welcoming and friendly. Despite the fact that the hotel was located quite far from the sources (20 minutes of fast walking and 25 minutes of normal walking one way), we found this a plus - walking on foot is very useful and even with such good nutrition we lost a little weight and were always in tone. The treatment, with some reservations, is also very good and has a beneficial effect on the body, tone and mood. We hope to come there next year.

Negatives

The only downside to the schedule of treatment procedures was that the drinking regime, the timing of meals and procedures did not always coincide well. Some nurses, perhaps due to the large number of patients, forgot to remove the device on time and had to do it themselves.
translated by translated-by-google-attribution
Boris Fonariov
21.06.2017

Positives

Thank you very much to the consultant of this website, Vladislav, for recommending the Ambrassador Hotel to us. We were very pleased with our stay at this hotel. Our experience at the hotel exceeded all our expectations. We liked absolutely everything. The location of the hotel, excellent service, the friendly attitude of all hotel staff, delicious and high-quality food, the professionalism of the medical staff. The administration and reception were always ready to help us and answer any of our requests, wishes and questions. Check-in and check-out were very fast and smooth. Doctor Tatyana Petrovna Krotova was very attentive to our problems and gave very useful advice. The nurse and staff at the spa were very caring and patient with us. The service and food in the restaurant are simply excellent. Everything is very tasty, high quality and varied. Pleasant music in the restaurant and in the relaxation room where the sauna is located improves your mood and appetite. The hotel is very clean and the staff are very diligent about keeping things clean and tidy. The hotel has a wonderful bar with live music and a concert hall with good acoustics, where you can hear highly professional musicians. We had a great time at this hotel and plan to come there more than once. Thank you to all the staff for making our holiday so special and unforgettable.

Negatives

Adding hot drinks of tea and coffee to the evening diet would be the final point of our admiration.
translated by translated-by-google-attribution
Ольга Шевеляева
18.06.2017

Positives

Karlovy Vary is a delight. The hotel is excellent, after renovation, the food is very good, the doctor and all the staff are very friendly and helpful. I liked the massage and the other procedures were good.

Negatives

The only negative thing was that we were asked at the reception to vacate the room before 11:30, but we had to leave at 12:30. This really spoiled the impression of the hotel, so I give the staff a 2. We had to sit at the station for an hour, although when we left the room no one rushed to clean it. And another minus is that the water is very far away, we only went once a day.
translated by translated-by-google-attribution
Olga Doroshenko
15.06.2017

Positives

Good afternoon I will be happy to share my impressions of my stay at the Ambassador. The reality exceeded my expectations. This is not the first time in Karlovy Vary. The choice was made due to the availability of the latest equipment and a rare procedure for Karlovy Vary, aimed at accelerating recovery after prolonged stress in combination with residual effects after injury (audiovisual programs for the brain, I am a doctor and deeply versed in this technique). All the staff, without exception, are sincerely welcoming and friendly, they work harmoniously, without fuss. The atmosphere of complete relaxation. Next time I will come only to this sanatorium! Thank you very much everyone!)) Olga
translated by translated-by-google-attribution
Мария Бадюкова
15.06.2017

Positives

I really enjoyed my stay. The hotel fully met our requirements. The staff is very friendly and fulfilled all our requests. Take a good mood with you and your holiday will also be wonderful.
translated by translated-by-google-attribution
Светлана Аверьянова
14.06.2017

Positives

I liked everything. Beautiful place, cozy hotel, friendly people, excellent beer.

Negatives

The hotel pool is a bit small, and it takes about 20-25 minutes to get to the springs, 40 minutes there and back, this is certainly useful, but sometimes tiring (for older people). And everything is wonderful. I want to come back!
translated by translated-by-google-attribution
Наталья Григорьева
14.06.2017

Positives

A wonderful resort.
translated by translated-by-google-attribution
Николай Горбулин
14.06.2017

Positives

The resort is a fairy tale, relaxation for body and soul.

Negatives

No
translated by translated-by-google-attribution
Людмила Ткаченко
14.06.2017

Positives

for the first time we rested and received treatment in Karlovy Vary. We chose the AMBASSADOR hotel and, in principle, we were not mistaken. The hotel is wonderful, the medical facilities include many procedures, everything is on site in the hotel itself. The staff is very attentive and polite. The cleanliness is perfect, cleaning is done daily, the food is excellent, varied, a lot of vegetables and fruits, the springs are very close, and nature and architecture are In general, a fairy tale, a separate conversation, In short, I really liked everything, we are very happy with the trip, thank you very much to everyone! We hope to come again

Negatives

The hotel is located in the very center, a little noisy at night. and expensive parking. (we hope for a discount on our next visit)
translated by translated-by-google-attribution
larisa Shabalin
12.06.2017

Positives

The expectations were completely justified. Only positive emotions are present.
translated by translated-by-google-attribution
Олег Бландин
05.06.2017

Positives

Nice rooms, helpful staff, good location, close to the springs (15 minutes). Therapeutic and SPA treatments at the hotel. An iron and ironing board can be brought to your room upon request, free of charge.

Negatives

There are no negative things, but I didn’t like the fact that there is no kettle in the room, it is provided for a fee of 50 CZK/day. Parking is paid - 9 Euro/day. Tea and coffee are only available for breakfast, lunchtime and dinner are not provided, only for a fee.
translated by translated-by-google-attribution
Elena Fedianina
04.06.2017

Positives

Excellent varied food. Spacious room with everything you need. Daily room cleaning. Bed linen, towels and bathrobes are changed every three days. Polite and caring medical staff and staff in general. Convenient location of the hotel from the springs. We had a wonderful holiday and a positive mood. Thank you!

Negatives

No comments.
translated by translated-by-google-attribution
Елизавета Новиченко
01.06.2017

Positives

Excellent service, excellent food, quality honey. services and attitude of the staff, a very pleasant stay in a picturesque location.

Negatives

The location of the hotel is not for everyone, in the evening it is noisy due to the numerous cafes, in the mornings cars hummed under the windows, garbage was removed.
translated by translated-by-google-attribution
Иван Ренев
30.05.2017

Positives

+ Cleopatra bath, spa treatments, location

Negatives

- No
translated by translated-by-google-attribution
Ольга Шмелева
23.05.2017

Positives

Purity. Especially the cleanliness of the plumbing. The staff is friendly and tries to help with everything. I would like to thank everyone again for a pleasant stay and the treatment provided.

Negatives

Sometimes the tablecloths in the restaurant were stained. It was annoying. The massage was very weak. A bit far from the springs. But these are minor things, overall we are happy.
translated by translated-by-google-attribution
elena slizikova
15.05.2017

Positives

Very polite staff. They try to provide any assistance upon request. Good nutrition and treatment.

Negatives

The medical department practically does not work on Saturdays and Sundays, and therefore there are many procedures on weekdays.
translated by translated-by-google-attribution
Альмира Сюндюкова
12.05.2017

Positives

Excellent treatment, polite and helpful staff, adequate balanced nutrition, cleanliness of the rooms and the hotel. Thanks to the general manager of the hotel for the professional selection and organization of the work of all staff.
translated by translated-by-google-attribution
NADEZHDA KARNEEVA
08.05.2017

Positives

Friendly, democratic atmosphere. Attentive medical staff.

Negatives

For me personally, the road to the source was 20 minutes (6 11 6). For arthrosis of the knee joints and problems with the spine, it’s a bit far. In more difficult situations, people walked 30 minutes to the source. They, just like I, read on your website that the walk to the springs is 10 minutes. I think you need to indicate the distance from the hotel to the springs in kilometers, and then everyone will decide how long it will take them to cover this distance. There was another unpleasant moment: During the initial examination, the doctor prescribed 43 for me, and 41 for my husband, instead of 54. I had to go back and deal with this situation. It would be good to know in advance that no more than how many procedures of the same name can be offered so that you can choose. I was prescribed 5 manual massages during my 21 night stay, my husband - 6. This seems to me not entirely correct. Still, treatment should be systematic, at least every other day, 3 procedures of the same name per week.
translated by translated-by-google-attribution
Ирина Кошелева
07.05.2017

Positives

All procedures are as scheduled! The food is varied, high quality, tasty, fruits and vegetables in stock! The rooms are quite clean!

Negatives

The doctor is visiting, the gowns have not been changed for two weeks, the diet dishes are not labeled.
translated by translated-by-google-attribution
Nikolaus Reis
06.05.2017

Positives

Nice hotel. The staff is attentive and the rooms were clean. Excellent massage therapists, except for the bad thing that they changed and did not try to be conscientious. We are satisfied with the food, the food is delicious.

Negatives

Everything is fine.
translated by translated-by-google-attribution
SERGEY NIKITIN
06.05.2017

Positives

This is our second time staying at this resort and we like everything. Every day a walk to the springs, resulting in 6 obligatory kilometers a day; if we lived next to the springs, we probably wouldn’t walk that much a day, we’d be lazy. The food is excellent, at least for us, and the time for breakfast, lunch and dinner is 3 hours, which allows you to easily plan your day. The procedures are all up to standard, the staff is friendly and polite. Special thanks to Vladislav Bure, our wish for accommodation was fulfilled.

Negatives

Lack of coffee machine.
translated by translated-by-google-attribution
Marina Gontcharova
06.05.2017

Positives

We just returned from vacation and would like to thank all the hotel staff for a wonderful stay and treatment. The staff is very friendly and attentive. The girls at the spa worked even on holidays. The rooms are spacious and clean and not noisy. It is very convenient that there is a robe and slippers. Special thanks to the chef (the food is great)!!!! We decided that from now on we will only stay at Ambassador.

Negatives

There is only one minus - you didn’t have enough rest!
translated by translated-by-google-attribution
Алексей Николаевич Поминов
04.05.2017

Negatives

Disgusting kitchen, change the chef! Check the pillows in the rooms; there is no filling left in them.
translated by translated-by-google-attribution
виталий кузнецов
02.05.2017

Positives

I would like to note the work of masseuses Zdema Dobeshova and her daughter. As well as the tactful, attentive attitude of the staff.
translated by translated-by-google-attribution
Наиль Суфиянов
30.04.2017

Positives

The hotel is located in a good location, almost in the center of Karlovy Vary, close to the bus station and at the same time, the distance to the colonnade is 1 km, which in itself is a exercise course and has a beneficial effect on the overall health of the body. The hotel has a pleasant atmosphere, spacious rooms, good sound insulation, cleaning is done daily, bed linen is changed every 3 days, and towels are changed daily, and the bathroom is always full of detergents. When you check in, the rooms are equipped with bathrobes and slippers, which you will wear during the procedures, which is very convenient. The sanatorium has good health and treatment facilities, a schedule of procedures is carefully drawn up, which allows you to receive procedures without delays or expectations. The medical staff is attentive, everyone speaks Russian. I especially liked the classic massage. The food is buffet style, the restaurant has a nice interior, the cuisine is wide, the food is tasty, but often monotonous. Wide selection of desserts. The waiters work well, but when there was an influx of vacationers, they did not always have time to clean tables and change cutlery. The reception staff are very attentive and prudent, they always met us halfway. The doormen prudently opened the doors for us and were very friendly. In the hotel building there is a bar with its own brewery, where, as we were told, the best beer in Karlovy Vary and excellent cuisine, there is also a concert hall and the Calibri entertainment club with live music. In a word, we liked everything. We strongly recommend this sanatorium for relaxation and treatment.
translated by translated-by-google-attribution
Sergii Ivachnenko
28.04.2017

Positives

Everything is good and suitable for this type of recovery

Negatives

No negative impressions
translated by translated-by-google-attribution
Юлия Кондрашова
27.04.2017

Positives

We rested from 19.4.2017-26.4.2017. Everything was great. Thanks for all. We think we'll come next time too😀👍
translated by translated-by-google-attribution