references
Жанна Аверечев
03.03.2016
Positives
We had a great time!!! Now they are as good as new. I would recommend “Ambassador” to those who work a lot (relaxing treatments for the “brains” are super!). We tried to be “harmful” but it didn’t work, the staff are professionals! We are going again in March. Already with the company! Vivat, "Ambassador"!
YELENA KIM
02.03.2016
Positives
We express our gratitude to the hotel administration for their understanding, for creating comfortable conditions of stay, for showing attention, for creating conditions and trust. Thank you! Rakhmet! Sincerely, Your clients Kim E.B. and Park B.K. See you in the new 2017!Negatives
Wish! Consider doing tests based on the results of treatment for comparison and getting an additional positive mood. Sincerely your clients Kim E.B. and Park B.K.
Римма Базденкова
02.03.2016
Positives
First of all, I want to thank your work, everything is very prompt and clear. Next time I will book only through your website. I was very pleased with the rest and treatment. Nice, just renovated hotel. We were put in a double room, although we had booked a single room. Cleaning is daily and high quality. The cuisine is varied and very tasty. I was also satisfied with the treatment. I can’t say that the distance from the sources is a minus; for me it’s a joy to walk once again.Negatives
No
MARINA MISHINA
29.02.2016
Positives
We visited from February 18 to February 28, 2016. Everything we booked was received without any problems, transfer, accommodation, meals. The hotel is very nice, the food is good and varied. Friendly staff, procedures exactly on time. The overall impression is good.
Elena Kharebava
25.02.2016
Positives
I stayed at the Grandhotel AMBASSADOR from 02/12/16 to 02/23/16. I would like to express my sincere gratitude to the spa manager Nicole, as well as Yana. All the best to them in life! I wish there were more such wonderful people in this hotel! And personally to the SANATORIUMS.COM team - many thanks for the accommodation and the provided transfer! Prosperity to you!Negatives
It’s a pity that the head doctor was on vacation during my stay. At my insistence, of course, another doctor came on Saturday and prescribed all the necessary procedures for me. The work of local massage therapists is not the work of professionals, but simply the left-handed work of some self-taught people. I was shocked! At the reception we were greeted unfriendly, and our request to change the room was politely refused.
Andrey Spiridonov
25.02.2016
Positives
We stayed at the AMBASSADOR hotel from January 31 to February 14, 2016. This is not the first year we have been vacationing in Karlovy Vary, there is something to compare with. I really liked the AMBASSADOR hotel. Especially the food. Every day there are new dishes and prepared as in a restaurant. A lot of fruits. For the wife's birthday, the chef gave her a beautiful and very tasty cake. It was very nice and touching. The staff is friendly. There are no comments regarding placement and treatment. It takes 10-12 minutes to walk to the source. This is also a plus, because... I need to walk more in Karlovy Vary. We recommend. Andrey, Sveta.
Galini Marantidi
15.02.2016
Positives
We really liked everything. The hotel is magnificent, the service is at a very high level, the treatment is great, the food is excellent! To be honest, the overall impression exceeded all expectations. Super! I liked it so much that upon returning home I immediately booked the same hotel for the fall.Negatives
No matter how we searched, we couldn’t find any cons
Lena Titova
14.02.2016
Positives
We really enjoyed our stay at your sanatorium and would be delighted to host you again. Excellent location, very nice staff.Negatives
If you arrive on Saturday before lunch, you could start taking procedures, or at least already on Sunday. We hope that the administration will consider this issue positively in the future, because... People sometimes come for a short period of time, for which Saturdays and Sundays are available.
Алексей Бобков
14.02.2016
Positives
The staff work is excellent.Negatives
There was audibility in the rooms. The food was good the first week. The second week, not so much. I didn’t like the massage. The rest of the procedures were good.
Ekaterina Orlova
14.02.2016
Positives
Everything was excellent: a very nice room (spacious, comfortable, good soft mattresses, the maid takes them apart in the evening before bed, the room has good climate control, very quiet since the rooms have 2 entrance doors, excellent room cleaning). Everyone speaks Russian. I liked the pool and spa area. Very convenient location of milking treatment rooms. I'm glad it was released. There is also a robe for attending procedures. The food is good for the diet. Excellent transfer from the sanatorium (clear, on time, polite).Negatives
There were no cons, everything was just great. A small negative moment when the nurse makes a stern remark that you cannot be late for procedures!
olga eksuzyan
10.02.2016
Positives
We stayed at the sanatorium for 10 days and were very pleased. Very attentive staff! And this smooths out minor imperfections, any problem is solved instantly! It's like psychotherapy, very nice! The procedures are standard, the masseuses are good. The food is good, by the end of your stay, of course, you get tired of everything, but no one is left hungry. The location is convenient, close to shops, restaurants... In general, I recommend it.Negatives
There was one small negative regarding the sauna, but the staff resolved this issue instantly, so there are no negatives for us!
Ильмира Махмутова
05.02.2016
Positives
A magnificent building, very conveniently located. Cozy, comfortable and clean rooms. The staff (reception, restaurant, maids, honey) are always ready to help. The cuisine is excellent, a real test for dieters)))))) and it’s impossible not to mention the symphony orchestra, fabulous!
Елена Кузьмина
26.01.2016
Positives
1. Everything is new 2. Perfect cleanliness 3. The best doctor and person! IRENA TSIPOVA 4. Ideal location - just as much from the sources as you need to walkNegatives
1. Not a bad kitchen, but everything is overcooked and dry all the time - how can you make cardboard out of salmon? You have to try hard (((and chicken breasts - the same song.. 2. Add stewed or baked vegetables - as an obligatory dish, and not a rare delicacy))
евгения родионова
25.01.2016
Positives
I was given room 220 - a very comfortable room, facing a quiet street, you can sleep even with the window open and there is no noise (the only inconvenience is when there is an event in the Orpheum hall that ends well after midnight, it is very loud, I could not sleep until it was over; not very I remember well, but in my opinion it was January 9th). Dr. Irena Tsipova is a high-level professional; according to the treatment she prescribed, a very convenient schedule for attending procedures was drawn up. Thanks to all the medical staff for their excellent, friendly attitude towards patients. Meals breakfast, lunch and dinner are very convenient in time (on the day of arrival I was able to have lunch before 15 o’clock), the menu is varied, you can choose from fish, meat, soups and various snacks, and it is also important for breakfast, porridge omelettes and always a choice of fruits and fruit salads. Room cleaning is top five, and chocolate in the evening is a pleasant addition to a wonderful stay at the hotel. I have no cons, there is a small remark in the shower stall there is no shelf where you can put shampoo, gel, or soap; it would be more convenient if there was one. If possible, I will definitely come to this sanatorium for a longer period.
Tatiana Ivanova
24.01.2016
Positives
Thank you Ambassador for the renewed optimism and new strength for further life and work.
Марина Токова
17.01.2016
Positives
Good condition of the hotel after renovation, friendly staffNegatives
The first two days the room was cold; the defect was corrected after the fourth call to the reception.
Igor Andrushin
12.01.2016
Positives
I would like to thank the doctor at the sanatorium. A very good and sympathetic person! Manager Natalya helped solve all the problems, I would like to thank herNegatives
At the reception desk, Ondrej did not want to listen to complaints about the quality of the room's location upon check-in. As a result, you could hear all the concerts very well in the room, but you should go to them and not listen to them in room 200. The holiday was ruined, the child could not sleep. For the third concert I had to go change my room at 12:00 at night.Answer from Grandhotel Ambassador
Уважаемый Игорь Андрюшин! Я передал от Вас благодарность Наталье, она была очень рада, что смогла Вам помочь. Приносим Вам наши извинения за возникшую ситуацию. Мы сейчас активно занимаемся вопросом по снижению слышимости музыки в некоторых номерах во время концертов и делаем всё возможное, чтобы как можно скорее получилось исправить этот недостаток. Martin Kumičík, Sales & Reservation Manager
Andrej Gorky
07.01.2016
Positives
We vacationed in December for 19 days. Very nice spa hotel. The staff tries very hard to please customers and is extremely courteous. Breakfast-lunch-dinner (buffet) at a good level. Rooms are cleaned, towels are changed daily, linen is changed every three days.Answer from Grandhotel Ambassador
Уважаемый Андрей! Благодарим Вас за отзыв. Мы очень рады, что Вы хорошо отдохнули во время пребывания и лечения в нашем отеле. Будем очень рады видеть Вас во время Вашего следующего посещения. Я лично передам Вашу благодарность работникам нашего отеля. Martin Kumičík, Sales & Reservation Manager
IRINA KOTLOVA
29.12.2015
Positives
One positive. Wonderful staff. Sensitive and attentive doctor - Mrs. Irena Sipova. Modern medical base. Delicious and varied food. Cleanliness everywhere, like in an operating room. A fairly large distance to the sources, some may regard as a minus. For me this was a plus. The opportunity not to be lazy, to walk a lot and breathe clean air. Thanks to everyone who took care of me these 2 weeks, all the best to them in the new year.
Александр Артиш
27.12.2015
Positives
If you dream of visiting the fairy tale of Karlovy Vary, I recommend the Grand Hotel Ambassador, where my husband and I vacationed in December. The friendly receptionist Martin met us, took care of our luggage and showed us to our room. Natalia and Kamila, hospitable at the reception desk, offered us a lot of interesting excursions to choose from. The medical department of the sanatorium pleasantly surprised us with the number and variety of procedures, and Ch. Doctor Tsypova Irena professionally and competently prescribed a course of treatment that corresponded to the diagnoses of our diseases. The food (buffet) left an indelible impression with an assortment of delicious dishes and desserts. The chefs never ceased to amaze with dishes made from venison, quail, partridge, turkey, and duck. Confectioners offered all kinds of pastries and desserts. The maids carried out high-quality cleaning every day in cozy, tastefully furnished rooms. I didn't want to leave. If you decide to relax in Karlovy Vary, we recommend the Grand Hotel Ambassador! Believe me, you won't regret it.Negatives
There are no cons, only pros.
ольга рудакова
22.12.2015
Positives
First of all, thanks to the sanatoriums team for their help in choosing. Location - close to buses, the center, the Orthodox Church, sources. I just don’t want to call the staff by name, I’m afraid I’ll forget someone. Well done everyone, everyone, everyone. Thank you. The food has no taste and color, but for my wife and I it’s excellent. We lived in a double room, I don’t know when, but the maids cleaned quickly and efficiently. Thank you. Treatment - Doctor Irena selected a complex for my back, thank you very much. We are 100% satisfied with everything.
Ekaterina Yagodkina
21.12.2015
Positives
Stayed at the hotel from 12/12/2015 to 12/19/2015, half board with a treatment program. I really liked the work of the head physician, Mrs. Irena Tsipova, a highly qualified specialist with extensive practical experience, and simply a very attentive and friendly person. To prescribe my treatment, she came on Sunday to meet with me, and the first procedures were performed immediately on Sunday. The quality of the procedures performed and the work of the staff of the medical department are “excellent”. I booked a single room and was given a more comfortable and spacious double room (No. 203) completely free of charge. The room is cozy, beautiful, cleaning and linen change were carried out regularly and discreetly.Negatives
There is no radiator in the room, the heating is regulated through the air conditioner with a maximum temperature of +23. Sometimes it was a little cold in the room... During the week of my stay in the restaurant, they never served duck or goose, lamb in its natural form (the only time it was chopped), or whole river trout. For a 4* restaurant it’s a little “rustic” - chicken, beef, pork, the fish was dominated by salmon, which was not of very high quality. There were no lemon slices with the fish at dinner. At breakfast, the coffee is tasteless, unaromatic, not from a coffee machine, but from a “tank.” They didn't make fried eggs. When cleaning the bathroom, products with a very strong smell were used, and then I had to ventilate the room for a long time.
нина васильева
17.12.2015
Positives
I liked the hotel, they say it’s one of the newest hotels in Karlovy Vary, to be honest, at every step you feel like they’ve just done a renovation. satisfied with both the food and the work of the staff
Artur Karapetian
15.12.2015
Positives
Everything was at a very good level. I liked it very much!Negatives
I didn't notice any cons.
OLEG LUKIN
14.12.2015
Positives
Spacious, quiet rooms. Polite and helpful staff. Nice, modern SPA.
Peter Dobrikin
14.12.2015
Positives
Everything was amazing. Clean, tasty, efficient procedures. There is a sense of professionalism throughout. We will definitely recommend you and will come to you again and again!
Ekaterina Ponomareva
10.12.2015
Positives
Excellent medical facilities, friendly staff
PETROSYAN HASMIK
09.12.2015
Positives
we rested from December 28 to December 6 with my husband. Everything was excellent.. We will definitely come. There are no cons. Thanks everyone. ACMIK GERAM BELGIUM
Irina Kritchever
30.11.2015
Positives
Everything was wonderful. The work and attitude of the staff is 5+. Quality of procedures and honey. equipment is at the highest level. Thanks to everyone and I think I will come again and definitely to the Ambassador.Negatives
There are no cons!
Юлия Торопченко
25.11.2015