references
Fedor Stepanov
20.04.2015
Positives
Cleaning the room is normal, but with its own nuances, namely: on Saturdays - only the trash was taken out, on Sundays there is no cleaning at all. Food: the salad bar offers only cabbage in 2-3 variations, carrots, grated cucumbers, daikon, tomatoes - very rarely; honey, jam - 1 small box of each per person; At breakfast, tea bags were only enough for the first 30 minutes, they didn’t report, there was no green tea at all. Treatment: the balneo center is open from 6:30 a.m. to 2:00 p.m. maximum, because... the hotel is large, the schedule of procedures for the day is very tight, you don’t have time to relax, as you should; they can also prescribe, for example, a massage 30 minutes after the start of breakfast or lunch, and this is nonsenseNegatives
In the second building, the ventilation in the bathroom works very poorly: in the bathroom it doesn’t work at all, in the toilet it works very loudly, but doesn’t help - the toilet smells like a station toilet (room 2405). All guests living in the second building complained about the smell of the toilet in the room. Very uncomfortable pillows, if you have problems with the spine in the neck area, a sleepless night is guaranteed. there is no laundry service in the hotel for guests; at the reception they send it to the city laundry. In the Bernard restaurant in the hotel you cannot order hot food after 18-30, because... The kitchen is no longer open, only drinks, although the restaurant is open until 22-00. The accommodation service does not work on weekends and holidays, i.e. If you arrived on Saturday and you didn’t like your room, you can only change it on Monday.
VLADISLAV MAKSIMETS
13.04.2015
Positives
Very convenient location of the hotel. Proximity to all sources and pedestrian areas and park. Good, high-quality treatment, special thanks to Dr. Belov. Convenient car parking.Negatives
There are no negative impressions. The hotel is not responsible for the weather.
Наталья Журавлева
12.04.2015
Positives
The sanatorium is located very close to the springs.Negatives
The attitude of the staff is not very friendly, but this is not the case for everyone, there are more attentive people. In general, everything is not bad.
ELena Shalneva
06.04.2015
Positives
The sanatorium is located in a convenient location, a few steps from the springs. Warm, spacious room.Negatives
The food could be diversified, even despite its dietary focus. We were very worried about the neighbors upstairs, because... they were relaxing with a child who was playing football in the room. Therefore, there was never silence.... It is better to place such families on the lower floor, because... Then they won't bother anyone.
эмилия доронина
05.04.2015
Positives
the quality of treatment is very good, a variety of procedures that you cannot find everywhere, very attentive, competent and friendly staff, in general the atmosphere is very pleasant, the hotel is very well located. The buffet is a bit monotonous, but you can always make a choice. I didn’t regret for a minute that I chose this hotel and I myself wanted to leave a positive review and recommend treatment in this sanatorium.Negatives
It is impossible to measure blood pressure when necessary: either you have to go to the doctor, or pay (officially, not in your pocket) 50 CZK for one measurement to the nurse. I consider this a significant disadvantage.
GALINA DVORNIKOVA
01.04.2015
Positives
I liked it very much, everything in the sanatorium is in proper condition.Negatives
no comments
ALEKSEI KORNILOV
23.03.2015
Positives
The sanatorium has a very good location. Availability of a swimming pool and its operation in the evening.Negatives
Few procedures. Other resorts offer more.
MARGARITA EROKHINA
16.03.2015
Positives
The only impression left was good, excellent service. If we have the opportunity, we will definitely come again.
Nadezhda Panina
16.03.2015
Positives
Everything was wonderful. Next time only in Krivan. THANK YOU.
Vladimir Sivokon
09.03.2015
Positives
My wife and I really enjoyed everything. The treatment, the sanatorium itself, the service, everything is very good. We are planning to book this hotel again. Thanks to all.
Nadezhda Zhdanova
04.03.2015
Positives
1 is located in the center of the resort area, at the same time close to the city center 2 delicious cuisine, a very large selection of dishes 3 good treatment 4 friendly staff 5 all staff speak RussianNegatives
1 high porch 2 in the building itself 2 more stairs of 6-10 steps 3 cold in the room (February 2015)
Светлана Столярчук
03.03.2015
Positives
The resort is very conveniently located! Nice pool, but it's paid!Negatives
Full use of the swimming pool is only possible for a fee. Meals are organized in premises called “dining room” and its range and quality of dishes fully correspond to the name. And there are many more different shortcomings - the managers of this sanatorium have something to work on!
Iuliia Nesterova
02.03.2015
Positives
This is not the first time we have vacationed at the sanatorium. We really like everything. Good attitude of the doctors, wonderful staff, food, procedures, everything is excellent. Excellent location of the sanatorium, close to the springs.Negatives
There is a restaurant inside the resort where people smoke. After all, it is a sanatorium and I would like smoking to be banned in the restaurant.
Найзабек Байсунов
16.02.2015
Positives
Accommodation. We really liked the treatment and food. If possible, we will definitely try to come to you. Is it possible to contact you directly? To reserve a place with you, what is the address?
Liubove Mochort
16.02.2015
Positives
Thank you very much, everything was just wonderful
Andrey Alfimenkov
01.02.2015
Positives
good medical facilities, attentive, friendly (mostly), qualified staff. The furniture in the rooms is a bit old, the upholstery on the chairs is simply dirty in some places (we asked to put towels on them - they did for us), but the beds are comfortable (this is very important for people with spinal problems). The first room we were placed in was very cramped, but the next day, at our request, they easily changed it to another, much larger one. I was very pleased to have a KETTLE in the room - it’s so nice to have a cup of tea before bed.... Despite some shortcomings, the overall impression of the sanatorium is quite good and next time we will probably go to Krivan again.Negatives
The main problem is food. In restaurants, behind “beautiful” names, you often find tasteless, sometimes very fatty dishes. At the buffet, some dishes appear only at the beginning of the meal. Literally after 10-15 minutes they run out and are no longer served until the end of the meal (for example, mashed potatoes or fried potatoes are almost immediately replaced simply with boiled potatoes. And they can be mixed together in one container, normally cooked and severely undercooked.) Unstable WiFi in rooms. Having a wired Internet is great, but most modern devices do not have a cable connection... The pool for residents of the sanatorium could be less chlorinated - a lot of chlorine.
NATALIA PAVLOVA
30.01.2015
Positives
Thank you very much for the discount provided. Everything was wonderful. In the future I will hope for YOUR ASSISTANCE in my vacation. Best wishes
Ирина Боровкова
30.01.2015
Positives
This is our 3rd time in Krivan, we really like the treatment here. Thank you very much for your hospitality.
VICTOR GOLOVCHENKO
27.01.2015
Positives
Convenient location, nice room with separate bathroom, bathrobes in the room, friendly staff, procedures are prescribed according to indications, excellent doctor, very competent and attentive, writes prescriptions to the pharmacy if necessary. The hotel has a swimming pool and a spa, in the evening we went to take a steam bath in the sauna and swim. The food was good for dieters, there was a choice of dishes and there was always fruit. Overall, a good impression was left.Negatives
During this period, the 1st source was turned off for maintenance, the geyser did not work, and some procedures were canceled.
Елена Малышева
19.01.2015
Positives
I liked everything very much, I will come again in December this year but with the whole family, that is, five of us. Thank you !
Татьяна Николаевская
16.01.2015
Positives
I liked the treatment and my health improved noticeably. The attitude of the service staff is friendly. The excursions were very well organized, I really enjoyed my trip to Switzerland and Prague. I would like to come to Karlovy Vary again. Thank you!Negatives
There was not enough hot tea at dinner. Fruit was given only to diabetics, we wanted it too.
Елена Алпатова
16.01.2015
Positives
The room was cleaned constantly, well and discreetly, the treatment was clear and rational, the excursions were excellent, the staff was responsive and unobtrusiveNegatives
I would like a more varied menu and evening tea (Russians drink tea all the time)
Елена Лыткина
15.01.2015
Positives
Good treatment, I liked everything. But we didn’t have enough time for full treatment. Of course you need to come for longer.
Irina Pantelejeva
09.01.2015
Positives
Convenient location of the sanatorium, very good balneological department and SPA complex, polite staff.Negatives
No
Татьяна Коротина
22.12.2014
Positives
Overall impression is good. Located close to the colonnade, staff are mostly friendly.Negatives
breakfasts - in general, in the morning there is always a buffet (very simple), but for those who like porridge, there is no variety at all - all 21 days - “oatmeal” sir!..... Doctors generally don’t understand Russian well, so in fact they don’t can get to the bottom of your problems, so the appointments are all purely formal in terms of the number of procedures and the source number.......
LIUDMILA ERMOSHKINA
19.12.2014
Positives
Good location of the hotel. Very good treatment is carried out by the head nurse in the office. No. 11. During the procedure there is always silence, peace, attentiveness and professionalism. Many thanks to her.
NATALIIA DROZDOVA
18.12.2014
Positives
The sanatorium has a wonderful location - everything you need is nearby! The colonnade is two minutes away, it’s nice to walk to the springs at any time of the day! The room we got was wonderful, spacious! We stayed in December, the heating in the room was good, cleaning was done every day, towels were changed often, the bed was changed twice. In general, everything is fine! The food was quite varied and tasty. Breakfasts are good! For the first time in Europe I discovered cottage cheese and honey for breakfast! And also a lot of salads, cheeses, sausages.... They also serve various hot snacks for breakfast, very tasty! Lunch and dinner upon request, which is formed at breakfast. In winter, a big plus is the small number of customers! You can complete all procedures quickly, before your turn, and be free for excursions and walks. All excursion bureaus pick up tourists from Krivan - it’s very convenient! On Saturday before the excursion, an early breakfast is organized at 6:30, and packed lunches are also provided. I love the Czech Republic for the absence of language problems - everyone understands you!Negatives
The quality of the massage is mediocre. I advise you to find a massage therapist in the city and go there. Same price, but can't compare! Peat applications and wraps are performed in different ways. It all depends on the staff. I was lucky the last two procedures when the nurse changed. If you have arrived for the first time, then, of course, you will take everything that the doctor prescribes for you. But, if I happen to visit there again, I will only buy accommodation and meals, and I will buy the procedures that I liked. I will go to Peter for a massage (Massage room near the colonnade).
VLADIMIR OSIPOV
15.12.2014
Positives
I liked it in Krivani. Before that we vacationed in the English Court and in Astoria. Krivan has good treatment and food.
NINA FEDOSEEVA
13.12.2014