references
Марина Лойнинг
12.10.2015
Negatives
there are a lot of steps and it is not always easy and convenient, especially with suitcases
Elena Barysheva
05.10.2015
Positives
I liked everything very muchNegatives
No wi-fi in the rooms, only in the lobby.
Oleg Tikhonov
04.10.2015
Positives
Through the company Sanatoriums.com I booked a room for my parents at the Krivan sanatorium. They were very pleased with the treatment and accommodation (at our request they changed the room with a view of the rock to a room with a view of the street). Thank you very much! Next time I will book a sanatorium for my loved ones only through Sanatoriums.com. I wish you success in your work and grateful clients. Elena.
YELENA FROLOV
23.09.2015
Positives
The overall atmosphere of the resort is very friendly, warm and cordial. You can really feel the caring and unobtrusive care of the maids - change of towels every day, bed sheets every 5 days, daily room cleaning. The quality of the food is very good - thanks to the chefs - the food was very tasty and the portions were large - sometimes I had to leave (with regret!) casseroles, pancakes and cheesecakes on the plates. The calm and smiling staff during the procedures readily responded to jokes and carried out their work promptly. During the 20 days of her stay, she was called to the doctor 4 times, that is, the treatment took place under her full control. Unfortunately, I don’t know her last name - she was a young Czech woman - very attentive and responsive, about 57 procedures were prescribed, main and additional, which is quite enough. I would like to say a huge thank you to the entire team of the Krivan Spa Hotel and look forward to meeting again in 2016!Negatives
There are, of course, some negative aspects: for example, I would like to diversify the side dishes in the diet a little; it is possible to reduce the number of additional procedures and increase the number of main ones, that is, if there is a massage, then at least 5, and not 2 massages and 3 baths, as now; and there are staff - individually, of course, looking with irritation and nervously reacting to the unintentional misdeeds of unknowing clients.
Marina Avanesova
21.09.2015
Positives
Wonderful and friendly staff during procedures and cleaning rooms. Very good location of the hotel.Negatives
Poor and unvaried breakfasts. The rooms have uncomfortable pillows. Bad Internet
Елена Гилёва
18.09.2015
Positives
Spent 21 days at the Krivan sanatorium, from August 27, 2015. Very convenient hotel location, close to the springs. The room is clean, apparently after a recent renovation. I didn’t expect particularly varied food (after reading reviews about the hotel), the priority was still the medical facilities. And the list of procedures is extensive. When booking through Sanatorium. com offered half board and 48 procedures; upon arrival, more than 60 procedures were prescribed. I was pleasantly surprised by such an action carried out by the sanatorium. Thanks to the staff of sanatorium.com. I booked accommodation and transfer through this site. I'm very pleased. A visa booking confirmation was quickly sent. Questions that arose were answered very quickly by email.Negatives
You can always find disadvantages if you are determined to look for them. Overall I liked everything, good value for money.
Александр Белый
18.09.2015
Negatives
Everything is great except the food. Very monotonous with snacks.
Раиса Сейле
16.09.2015
Positives
It is very good that the sanatorium is located as close as possible to the springs. The room and service in it are wonderful, but the food really disappointed me - at a time when there was an abundance of vegetables and fruits, we were offered salads from several types of cabbage and carrots. The same vegetables were also stewed. (there weren’t even beets, which is very important), sometimes there was a green apple, or one slivina, once there was only one kiwi. And for some reason the trays offered slices of boiled pears, apricots, peaches, cherries..., as if they had been caught from a compote, but there was no compote. Oh, this is already negative.Negatives
So, regarding the food, I won’t repeat myself about fruits and vegetables.... The meat dishes were very tough, and there was sand in the lettuce leaves, which creaked on the teeth. Many people talked about this... The waiters were very friendly, responsive, but this did not affect on the quality of food.
Albina Pushkina
13.09.2015
Positives
I really liked the treatment at the sanatorium. Competent Dr. Hayer and a wide range of procedures offered. The room is small, but it has everything you need. The location of the resort is excellent. Located on the boardwalk. Very close to the springs. Thank you very much sanatoriums.com for a well-organized vacation and transfer.Negatives
I didn’t like the food and its organization in the sanatorium. If, due to the schedule of procedures, you arrive at the restaurant half an hour before the end of breakfast or lunch, you may end up hungry.
Иванов Валерий
08.09.2015
Negatives
Room cleaning is not carried out every day, namely with a policy in the room and wet cleaning in the bathroom.
Bahar Yolchiyeva
08.09.2015
Positives
This is the fourth time we have come to the hotel. We really like it. The staff fulfills all wishes as much as possible. Friendly and helpful staff.
Marina Zubcu
27.08.2015
Positives
I will try to be as objective as possible. We rested from August 12 to August 26, 2015. It wasn't 36-38 degrees. When we arrived it was 33-34 degrees for a couple of days and from Monday it became sharply colder. The medical facilities are very good, everything is very clean, everything is disposable. There is no need to carry anything with you to the procedures. There was a diet. Not that everything would be very tasty, but tolerable. Every day they give me buckwheat and rice cooked in water, unsalted potatoes, sometimes in the morning there was oatmeal in water, and boiled eggs. For lunch you could always order boiled chicken or boiled beef (if it wasn’t on the menu that day, I approached them myself and said that I wanted boiled meat). Isn't this all a diet??? There were also dietary options for salads; those who weren’t so strict had other dishes to choose from. Every evening they give good kefir. The sanatorium is large, beautiful, the rooms are simple, but again not critical, there is a lot of furniture, there is a refrigerator, kettle, mugs, glasses, etc. There is a beautiful park across the road. It wins in many ways compared to other sanatoriums.Negatives
I’m not delighted with the procedure itself; there are a lot of nuances. I didn’t regret the choice, but I wasn’t so satisfied with everything that I didn’t consider other options. What I didn't like the most was the attitude of the staff. It was a shame to be reminded that the procedures were paid for and we were entitled to it. I often heard similar conversations. The answer was also often - it’s not possible!!!! In general, it takes a long time to write, there is no fairy tale there, but as others say, the most important thing is water. The doctor from Krivan is not very good for me, the children’s doctor from the gastrocenter has a good opinion. But the head nurse from the 0th floor is simply rude, she allowed herself such expressions, she went to complain, but this is bullshit as I understand it for them.
Irina Smirnova
21.08.2015
Positives
The advantage of the sanatorium is its location, proximity to springs and good medical facilities. The food was quite decent, no one was hungry, they gave us fruit. However, I would like there to be fewer fried breaded dishes in a sanatorium of this type. I would like to note the efficient work of sanatoriums.com: room reservation and transfer, thank you.Negatives
I was surprised by the lack of air conditioning in the rooms (air temperature 36-38 degrees). The doctor prescribed treatment and went on vacation, no one monitored the progress of treatment, it was problematic to see another doctor because of the long queues. I was surprised by the wildness of some vacationers, their inability to behave in medical institutions: excessively loud conversations, noise until late, behavior in the dining room and during procedures. Unfortunately, there were many of these. I would like to advise you to instruct vacationers at their first appointment with a doctor about the rules of behavior in the sanatorium, so as not to spoil the rest of others. I will not go to this resort again.
Kominarets Tetyana
19.08.2015
Positives
The price corresponds to the quality. Good medical base. Quite decent living conditions. Nice pool. Special thanks to the reception staff: helpful and friendly.Negatives
Nightmarish food, which can be called dietary if you use your imagination. The towels in the rooms resemble kitchen towels in both quality and size.
IRINA NEKRASOVA
02.08.2015
Positives
The city itself is beautiful, there are many places to walk. Beautiful, clean, cozy.Negatives
Claims both to the organization and to the quality of food. Our restaurant hall was divided into 3 zones. For breakfast, the buffet in the room where the Russian speakers sat, the set of dishes differed from the set of dishes in other rooms - it was more and more modest. The addition of already sorted food was carried out with a long delay or was not carried out at all. Those who didn’t have time didn’t try. There was a case when spoiled salmon was prepared for dinner - with a disgusting smell and taste. Whoever ordered it remained hungry. The prescribed classic massage is a 10-minute session with simple back stroking.
Гульмайра Дуйсенбаева
18.07.2015
Positives
The sanatorium looks fresh (after renovation), clean, good medical facilities, its own balneo and spa center, swimming pool, good location. Rooms are cleaned daily. The advantages also include convenient opening hours of the pool - until 9 pm and the possibility of purchasing a subscription. Most of the staff are friendly. I would especially like to thank sanatoriums.com for the excellent quality of your services. Bookings for both the resort and the airport transfer were confirmed in a timely manner, the necessary confirmation from the hotel for a visa was provided, and the transfer from/to the airport was carried out carefully and in a timely manner. Thanks a lot!Negatives
Not so much a negative, but rather an opportunity to further improve the quality of service - diversify the dishes, distribute at least a fruit to everyone every day (in 2 weeks they only distributed an apple 2 times, i.e. once a week an apple), replace the dishes - the dishes are common broken: glasses, decanters. Regarding the treatment itself: one nurse performs several procedures, for example, gas injections and lymphatic drainage. This has risks for the patient; after all, injections are a responsible procedure. Doctors spend very little time on the initial examination and the intermediate examination.
Исанна Тогер
11.07.2015
Positives
good job by the medical staff.Negatives
monotonous food. the quality of cooking leaves much to be desired.
SOFIA BRAGINSKY
26.06.2015
Positives
Nice resort, excellent location. friendly staff. Everyone speaks Russian. Comfortable veranda-cafe where you can relax and drink coffee (not expensive). Treatment at a good levelNegatives
Food could be better
Сергей Митюшкин
25.05.2015
Positives
Sanatorium Krivan *** is excellently located, close to the main springs and the resort part of the city, next to a beautiful garden. Good medical facilities, qualified staff. Always ready to help. Calm, friendly atmosphere. A good option for a budget holiday. Room cleaning and towels changed every day. The food is dietary, but quite varied.Negatives
We booked a room with a bathroom, and on the day of arrival we were accommodated in an old room with a shower and a view of a blank wall, damp and cold. The radiators are cold, there is a draft and streaks of dirty water on the old wallpaper coming off the walls. The first impression of the holiday was terrible. The next morning, Monday, they changed our room to the one we wanted, with a bathroom and hot radiators. The second room was good, if you don’t pay attention to the fact that the upholstered furniture has been “asking” for cleaning for a long time. The schedule of procedures is very tight, the first procedures are at 6.40 in the morning, and you still need to go and drink water, just an army daily routine. For those who want to sleep while on vacation it will be difficult.
Nadezda Borodina
25.05.2015
Positives
Rest, relaxation, mountain air, springNegatives
In the second half of lunch and dinner, dishes run out (salads, tea, side dishes except rice and buckwheat...)
German Dimbovskii
24.05.2015
Positives
We improved our health, although in such a short moment we just started to get into the routine. We will definitely come back for a longer stay.Negatives
No
svetlana belova
24.05.2015
Positives
I liked everything at the hotel, I received full treatment, and the big plus is the location of Krivani. I was satisfied.
Marina Bogryantseva
23.05.2015
Negatives
We were checked into a room with windows on the wall, first floor, cold in the room, always dark, even the wallpaper was coming off the walls due to dampness, because it was the weekend, so we were moved only 3 days later to a nice bright room
lydmyla zhebrovskiy
10.05.2015
Positives
I enjoyed very much to be in the hotel Crivan thanks
olga kostina
07.05.2015
Positives
-Good quality treatment -very good medical facilities, a wide range of treatment procedures -excellent location, everything is close by -in general, the sanatorium has a comfortable environment -a big plus is the presence of a kettle and robe in the room -qualified medical staffNegatives
-there are old, terrible, shabby, unrepaired rooms. They just put me in one of these, and they changed me the next day. The impression was created when communicating with people that everyone was first settled in them, then those who were indignant were moved out without a word. -hard, wooden mattresses on the beds, pillows are also uncomfortable. - monotonous, the same food every day. And most often it tastes bad. No fruit. If something runs out, this dish is not replenished. That's why everyone runs to the dining room on time. Almost a struggle for food. This is the first time I’ve seen this!!! -The staff (not medical) are very unfriendly, they are all kind of angry, dissatisfied, especially the maids at the reception, in the dining room. -there is no Wi-Fi in the rooms, it’s just strange.
Замира Оралкызы
04.05.2015
Positives
The staff is very polite, the equipment for procedures is in good condition, the location of the hotel is very convenient, close to the springs and the bus station, the food is plentifulNegatives
No Wi-Fi in the room, the menu in the dining room is not very varied
Svetlana Matveeva
03.05.2015