references
Римма Убина
29.04.2017
Positives
EVERYTHING IS JUST GREAT!!!Negatives
There is no negativity!!!
Valentina Briese
26.04.2017
Positives
My husband and I vacationed in the Krivan sanatorium from 04/09/17 - 04/19/17. Thank you so much for a great stay and treatment. We liked everything. From the first minute of our stay at the hotel, we received only positive emotions. Friendly staff greeted us at the registration desk. The documents were quickly completed, we were escorted to the garage, where we were shown a parking spot for our car. Special thanks for the great accommodation. This came as a complete surprise and a very pleasant surprise for us. All 10 days we felt cozy and comfortable in the hotel. Excellent medical facilities, a wide variety of treatment procedures. During the procedures, a polite, attentive, professional medical worker. staff. I would especially like to mention the gas injection room and room number 19 for their well-coordinated work. Also, many thanks to the massage therapists for their quality work. The room was cleaned daily and towels were changed regularly. The food in the restaurant is good, quite varied menu. Polite and pleasant service staff.Negatives
As for the negative... cons can be found in any hotel. Perhaps they were here too, but we didn’t notice them. Everything was wonderful! We will recommend the Krivan Hotel to our friends. We hope that we will visit you again and again. Good luck and prosperity to your entire team!
Larisa Belova
26.04.2017
Positives
Good medical facilities, friendly staffNegatives
It would be nice to improve the quality of second courses for lunch and dinner a little
Светлана Заброденко
25.04.2017
Positives
Quality of treatment: excellent Quality of accommodation: very good, it would be even better if it were not on the 4th floor, from where it is difficult to see the street (the window is a bit high) Quality of food: excellent (tasty, varied) Staff work: excellent. In any situation we went to the meeting. They helped us send the parcel, printed out registration coupons, and fixed the internet connection right away. Thank you. Location: great. The best. This is my first time in Karlovy Vary and in the future I want to come only to Krivan!Negatives
No negativity, no cons
Людмила Маслова
25.04.2017
Positives
Everything is great for me!!! Improves year by year. I have been treated in Karlovy Vary 6 times, 5 of them in the Krivan sanatorium and in the future - only Krivan! The best location - no climbs and close to both sources and excursions and bus stop 1. All in one building! Wear a robe for all procedures! Vacation procedures are organized clearly and professionally. The staff is very friendly, takes into account all wishes and provides the necessary assistance. Due to health reasons, I had to contact management. Without any dissatisfaction, they patiently and skillfully explained the situation, and, having found an opportunity, in a very difficult situation (there was a full house with check-in), they offered me options for relocation. The food is beyond praise. Any nuances of dietary nutrition are possible, agreed with the doctor. I have something to compare with; I was treated in Latvia. "Jaunkemeri", in Belarus san. "Lettsy", Staraya Russa, Svetlogorsk san. "Amber Coast", Crimea Alushta, Kislovodsk san. Rodina, Zheleznovodsk san "Mountain Air", "Health", "Kirova", on Baikal san. "Goryachinsk" and chose the Krivan sanatorium!!! Just staying in Karlovy Vary - in the center of Europe, gives you the opportunity to visit the most beautiful places in the Czech Republic and European countries.Negatives
For me there is no negativity! May God grant that everything will be great in the future!
Марина Баринова
24.04.2017
Positives
We have been visiting Karlovy Vary for several years now, we love this city very much. This was our first time at the Krivan sanatorium. The food is good, the service in the dining room is good, the only negative is that if you come at the end of lunch or breakfast, then you have no choice. Many procedures are also good, but unfortunately they are not always of high quality. I liked the carbon dioxide and hydropuncture baths, it was nice to relax in the salt cave, the medical staff was friendly.Negatives
I really didn’t like the manual massage, there were only two or three professional massage therapists, and the room where the massage took place was very noisy. If you don’t get a good massage therapist (unfortunately, I didn’t remember the names, because it was my first time at this sanatorium), then it’s better not to get a massage at all. Gymnastics in the pool is also history. One shift is excellent - 20 minutes at a good pace (woman). The man Edward behaves disgracefully (8-10 minutes) everyone was frozen, the procedures had to be changed. The foot bath - in two rooms - is also different, I didn’t like it, it turns out I ended up in the wrong room.
Oksana Ovchinnikova
24.04.2017
Positives
The location is great. The food is good. There are many different treatment procedures, there is a choice.Negatives
In 18 days in the room, I never washed the floor in the shower. They changed the towels and bedding, but didn't bother wiping the floors. The trash was taken out daily. But in general, the quality of cleaning is so-so. No internet in the room. In general, I can recommend the sanatorium to friends
Алексей Александрович Печатин
23.04.2017
Positives
Nice and comfortable rooms. Friendly staff. room cleaning is good.
Johannes Wichner
23.04.2017
Positives
My husband and I really enjoyed it. The sanatorium is located near the drinking colonnade. The treatment and nutrition are all very great! The medical staff and girls in the dining room are courteous and polite. The rooms are good, everything is clean.Negatives
The only thing I wasn't very happy with was the elevator. Our room was on the very top floor, and there was only one elevator, so we had to wait a long time.
Vera Perelygina
23.04.2017
Positives
Everything is fine, there were no problems. Sanatoriums.com thank you for your work.
Александр Анохин
21.04.2017
Positives
We have already vacationed 6 times in the same sanatorium. Full correspondence between price and quality. At our request, they changed the room without delay. I like everything!Negatives
Some procedures that were prescribed in previous periods were taken up. I had to replace...
Наталья Парфенчик
17.04.2017
Positives
Good afternoon I would like to express my gratitude to the portal for its excellent, well-coordinated work. They met us at the airport, took us to the sanatorium, and helped us carry our things. The driver Frantisek worked flawlessly. Helped with the transfer back. Thank you very much. Well done! It was my first time at the sanatorium. The staff is friendly, as is the reception service. The food is good, the service in the restaurant is pleasant and unobtrusive. The room is cozy, the quality of service is excellent. I liked the sanatorium, the city is very beautiful. It's worth coming again for this.Negatives
The treatment part left unpleasant memories. I spent 2 weeks in my home country making a resort map that no one even looked at. The doctor on duty wrote down everything in a card from my words and prescribed a drinking regime and procedures. On the fourth day of my stay I saw the attending physician. He was in a bad mood. In response to my complaints of back pain, he said that the mattress was to blame and prescribed pills. Replaced some of the procedures. They didn’t take any tests, they didn’t ask me about my health anymore. Although I think that in a health establishment it would not be superfluous. The procedure was scheduled for Saturday at 2:50 p.m., when I arrived, the balneocenter was closed. It would be better to go on an excursion. There is a lot to work on in the healing part.
Domnica Reut
16.04.2017
Positives
Thank you to everyone from me and my husband for your work. Everything was great. There were some minor inconveniences in the restaurant, but it’s all normal, there were a lot of customers and not everything was provided on time, and the cleaning of the rooms was not done very well. I really liked the medical staff; all procedures were performed quickly and efficiently. I think we will meet again 💐👍
Светлана Поздеева
15.04.2017
Positives
I liked everything. We were warmly greeted and quickly accommodated. The food was decent. I'm delighted with the nursing staff. The price fully corresponds to the quality.Negatives
no. The only wish for some restaurant workers is to be a little friendlier and more polite with customers.
Светлана Сигаева
09.04.2017
Positives
The hotel is located in the center. Everything is accessible everywhere. Purely. The food is excellent.Negatives
The rating of the quality of accommodation has been corrected to GOOD, because the agreement when booking the room was completely different. They were placed in building 3 on the 5th floor, although they were asked to fulfill the conditions. You quickly get used to everything. ... I would like to wish the hotel management to do something about the personal luggage of vacationers. The three buildings are connected by steps, and the contingent of vacationers are mainly elderly people. And one more wish for entertainment events. The hotel is large, but nothing is provided.
Irma Wedman
09.04.2017
Positives
I really liked the treatment and food, close to sources of drinking water. Thanks a lot.
Тамара Степина
07.04.2017
Positives
From 03/21/2017 to 04/04/2017 I was in the Krivan sanatorium, I liked the sanatorium. I will recommend it to my friends. Convenient location, modern high-quality treatment, friendly medical staff. My accommodation was great. The room has everything you need, including a kettle. Special thanks for posting. I was at the resort for my birthday, so I take it as a gift.Negatives
The food in the sanatorium is average, it is not bad, but not excellent either. They gave us little fruit, only a few times. Sometimes there were stale food. Packed rations for excursion days are meager; both lunch and dinner are skipped during excursions. I note once again that I was at the sanatorium for my birthday, it’s a pity that the management of the sanatorium does not adhere to the good tradition of congratulating a person on his birthday, I was completely alone and I think it would have been nice for me. With best wishes Stepina Tamara Sergeevna
Айнур Смагулова
06.04.2017
Positives
Very convenient location of the hotel itself, friendly staff, good food
Marina Beck
05.04.2017
Positives
We have been going to the Krivan Spa Hotel for the second year in a row. It was perfect for us. Satisfied with the quality of accommodation and treatment, excellent friendly staff. The sanatorium is very cozy, conveniently located in relation to the springs and the center. We believe that Krivan is optimal in terms of price-quality ratio. This is the second year we have been booking our vacation through sanatoriums.com. No complaints! We will use this service in the future and recommend it to friends.Negatives
No
Татьяна Чупахина
02.04.2017
Positives
We visited your sanatorium for the second time, we liked everything very much, we stayed in room 1322. The service staff was very attentive to all our requests. Bedding was changed frequently and robes were exchanged upon request. We are very pleased that upon arrival we changed our room from the third building on the 5th floor to a room in the first building on the 3rd floor (painful legs and difficulty climbing the numerous stairs). Many thanks to the doctor who observed us, Tatyana Krotova, for the correctly selected procedures, as well as advice and recommendations for further health maintenance. If possible, we will visit more than once.
Елена Гришина
31.03.2017
Positives
The Krivan sanatorium in Karlovy Vary is worth choosing for those who prefer value for money. The health facility is located in a historical building, where everything reminds of the respectability of the resort, and there really is something to see in the city. All sources are nearby. The procedures are carried out strictly on time. The staff is very friendly. The rooms are clean. The food is high quality, there is a large selection of dietary dishes. Many thanks to everyone who ensured a pleasant stay.Negatives
I didn’t like my doctor Krotova with her familiar tone, calling me by name and “poking”, and I, for a moment, am 56 years old. I came to the sanatorium with my own preference for the choice of procedures: for me, the most important procedures were baths, massage, paraffin, dry carbon dioxide baths. This list arose after I rested at the Zvezda sanatorium in Marianske Lazne, and felt very good after these procedures. Of all the listed procedures in full, I received appointments only for paraffin and massage, I did not receive dry carbon dioxide baths at all, and only 4 mineral baths, and yet people go to the waters specifically for the baths. And I also didn’t understand why a new massage therapist took me for a massage every time.
сергей лопатин
28.03.2017
Positives
very good locationNegatives
There is no Wi-Fi in the rooms, only in the lobby. the package of treatment procedures is overloaded in quantity, resulting in the constant inconvenience of choosing the time to eat and drink mineral water. the rooms are very cramped.
Юлия Сиротинина
28.03.2017
Positives
After providing a different number instead of the original one, everything went just great! The staff is absolutely amazing! The entire staff is ready to welcome vacationers! Manager Larisa, who provided travel excursion services, is simply a professional. All our wishes were taken into account! Thank you very much! This is the third time I have used this resort. And I will never change it for anotherNegatives
Upon arrival at the sanatorium, the employees did not take into account our request for a room. Only on the fourth day was it possible to change the number. The sanatorium employees said that when booking the room there were no requests from the booking organization. This was the only negative incident.
Nikar Akhmejanova
27.03.2017
Positives
I would like to have more massage treatments, at least for a fee. And everything is fine and we will come again!
VIOLETTA BARANOVA
25.03.2017
Positives
This is not the first time I have rested and been treated in this sanatorium. I am very pleased with the location in the very center of the resort area. Friendly staff. Good medical base.
Tamara Карпенкова
25.03.2017