Reviews about Lázeňský hotel Kriváň 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Krivan

Sadova 5, 360 01 Karlovy Vary
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Exceptional Reviews: 1434
9.2
10
overall rating
9.3
10
treatment rating

references

Valentina Cotofan
02.03.2023

Positives

Krivan *** Polite staff, namely Service room, Reception and Service Restaurant/Bar. Thank you very much for your care, politeness and understanding, and it was very pleasant to communicate in your native language in the Czech Republic, I felt at home. Respect to everyone Victoria Frehner
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Nataliia Iaroshevych
01.03.2023

Positives

Value for money, excellent location, good medical facilities, sauna and swimming pool

Negatives

Cool water in the pool, add fruits and baked goods to your diet
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Peter Aisvert
27.02.2023

Positives

Everything was great, staff very friendly and helpful. Applications were good too. Food sufficient. Our room was big enough and the cleaning lady cleaned thoroughly every day. The next visit is already planned.

Negatives

It was an advantage that I could speak Russian. Otherwise it would have been complicated to communicate everywhere.
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Irina Lenz
26.02.2023

Positives

Proximity to springs, beautiful place, spacious and chic hall and restaurant, very pleasant atmosphere, attentive staff, very tasty food.

Negatives

I had to pay 10 euros for writing out a prescription to my own doctor at the sanatorium. In addition, the doctor was not competent to know which medications were issued with a prescription and which were not.
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Ucherenko Maryna
24.02.2023

Positives

The rooms are always clean and comfortable, the staff is very attentive

Negatives

Food unfortunately wants more dietary
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Iryna Chumasova
23.02.2023

Positives

Very pleasant staff, I would like to mention the cleaners and the staff of the dining room. Kind and attentive employees at the reception

Negatives

I wanted to slightly improve the work of the medical staff on massages and mud
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Nataly Reznikov
23.02.2023

Positives

Rested. Received good treatment. Improved sleep. Logistics of meeting at the airport and seeing off - no problem

Negatives

Food. I eat little, but the food did not bring me joy. It is clear that the hotel is 3*, but this does not mean that all dishes should be prepared for a measly C grade under the motto “The economy should be economical.” There was always something missing from the buffet: either cakes or omelettes. In salads, as well as in soups, onions dominate (since they are cheaper). Sad sliced, lonely cucumbers, and sad cabbage. Pieces of goulash, lost in huge pieces of bread (although it turned out that these are traditional Czech bread dumplings), or dumplings in a thick, chewy dough. Just some kind of coven of bad recipes and inept cooks.
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Alexander Polyakov
16.02.2023

Positives

Very excellent service, I will recommend it to my friends. This is my second time here, I will be preparing for my next trip here. I especially want to note the work of Victor, he clearly answers the questions asked, as well as the guide with whom we went to Prague. Well done, thank you for everything
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Marina Faber
16.01.2023

Positives

The medical staff is very friendly. We were satisfied with the procedures. The location of the hotel is also very good. All sources are nearby.

Negatives

It was very disappointing that in the morning they served half the Thermokanne coffee (out of six people, only three could drink it). I constantly had to ask for more, and unfortunately what they brought was not coffee but leftover coffee grounds. And this happens almost every morning. Three years ago the quality of food was much better.
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Elena Risto
16.01.2023

Positives

Thank you very much
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Egor Ducenko
15.01.2023

Positives

Great room, nice staff!

Negatives

The cleanliness in the dining room needed some improvement. For example, the baby chairs were never wiped down and leftover food on the floor was still there the next day.
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IRINA GULIYEV
13.01.2023

Positives

All liked it. I have vacationed there 4 times and plan to come there again.
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Mark Gitarts
10.01.2023

Positives

Everything is okay. Thanks
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Nadja Singer
08.01.2023

Positives

Very good hotel! Very good treatment! The staff was very polite and organized the New Year's Eve well! In the evenings music played and people danced. And Christmas evening 6.01. -there are simply no words for what dishes were prepared and how everything was organized! Thank you very much !
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Olena Gurfinkel
08.01.2023

Positives

The staff is excellent and friendly. I really like the hotel, it was fun, New Year's program. There are a large number of procedures. Doctor Sofia is an attentive and pleasant person. All nurses are good. Everything was wonderful!

Negatives

There wasn't much negativity. The food is not always tasty, there were almost no fresh vegetables, all canned vegetables and fruits.
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Waldemar Gerber
06.01.2023

Positives

We vacationed in Karlovy Vary for the first time, we came on the recommendation of our friends, and now we will recommend a vacation in your wonderful hotel to our friends and relatives! All liked it! At the restaurant, our table was served by the waitress Lyubochka, always friendly, all the staff speak Russian and German, which makes communication easier, the nurses and doctors are all professionals in their field! Very attentive to the wishes of vacationers! Saunas and a swimming pool, which you can simply go down by elevator in bathrobes, are an additional bonus to medical services! The rooms are comfortable and clean, cleaning was done regularly!

Negatives

The beds were a bit uncomfortable for tall men; if you were about 2 meters tall, you had to prop up the ottoman and sleep diagonally, since the second headboard made it difficult to stretch your legs!
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Waldemar Wagner
05.01.2023

Positives

Good quality medical equipment and service

Negatives

Form of catering and organization of festive dinners
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Boris Buchanski
03.01.2023

Positives

Very good location, all treatments are very good. Staff very friendly and helpful. New Year's Eve party well organized. We can recommend the hotel.
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Pavel Maschonik
03.01.2023

Positives

Everything was good, the internet in the room could be improved, the beds could be changed, the food could also be diversified, but in principle everything was fine, thank you
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Svetlana Weghaus
02.01.2023

Positives

We come to Hotel Krivan every year. We love it.
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Olga Cajnikov
29.12.2022

Positives

It was our first time at the Krivan sanatorium and we really liked it. Everything is well organized and thought out. The staff is very friendly.

Negatives

I would recommend improving gymnastics in the pool.
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Olga Oberdörfer
27.12.2022

Positives

Very good
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Liudmila Tsvetkova
12.12.2022

Negatives

If you speak in Russian, you won't be popular here! Staff is very unfriendly, nurses too! You can find something better for this money. The rooms are very small and old, with stains on the carpet and old beds.
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ΣΕΡΓΚΈΙ ΤΖΙΟΥΜΠΟΥΣΛΙΣ
09.12.2022

Positives

Seventh time in Krivan, I like everything.

Negatives

In the salt cave, there was no help in lowering and raising the chair-bed. When leaving the hydropuncture bath, there was no medical worker. Which is fraught with watering and dizziness.
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Waldemar Stabel
07.12.2022

Positives

Good procedures..The staff is very attentive and tries to make everyone feel comfortable...In general, we felt at home...and that’s very good...Cozy bar where you can sit and chat...Nice staff in restaurant.. A menu in which everyone can choose a dish for themselves... Everything was deliciously prepared. Thanks to the cooking company...

Negatives

We were satisfied with everything, and in general we were satisfied..Perhaps it’s time to refurbish some beds and chairs...And the pillows are uncomfortable...But these are minor things...
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Arkadij Pitkis
05.12.2022

Positives

Only thing was good treatments

Negatives

The room was very cold
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Asya Gevorgyan
05.12.2022

Positives

Everything was wonderful
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Ivan Kling
05.12.2022

Positives

Everything was great! We will recommend you to everyone. We will come to you with pleasure many more times... THANK YOU SO MUCH FOR THE TREATMENT, service, and varied food!
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Wladimir Root
05.12.2022

Positives

The staff in the restaurant and during the procedures are very friendly, the procedures are carried out exactly according to the terms. the atmosphere is friendly.

Negatives

The rooms are very dirty, it would be nice if the rooms were cleaned better; the sink was often not cleaned. Old furniture, beds creaking. For a married couple, it is desirable that the beds stand together. What really shocked and upset me was the conversation with the head doctor when I wanted to change the procedure. She behaved very rudely and harshly with me. She hasn’t changed the procedure. She doesn’t have the right to talk to patients like that, so what kind of chap is she then? doctor?
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Nadezhda Botchagova
04.12.2022

Positives

Good

Negatives

smell in the room
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