references
Жанна Шопина
04.03.2016
Positives
friendly attitude of the staff food complies with the sanatorium regulations especially rich and varied breakfasts conveniently located procedures and most importantly the location of the sanatorium is minutes from the sources for the first time in 12 years of visiting the resort I feel rested mainly due to the lack of time pressure from running to the sources from distant hotels thank you very much from now on only with youNegatives
there is not a single sad case
Ольга Коптелова
04.03.2016
Positives
Water is the main thing in Karlovy Vary. The location of the sanatorium is very convenient. I liked everything. No frills, but simple and high quality.Negatives
There is only one negative - the attitude of the head doctor who was my attending physician. There was a misunderstanding. The doctor on duty saw me on Saturday. All was good. She wrote down the date of the next doctor’s visit, and I asked if it was possible not to come if there were no questions? The doctor said it was possible. The schedule of procedures was very tight, there was always someone waiting in front of the doctor’s office, and I decided that I didn’t have to go - I liked everything. But a couple of days later the chief doctor himself called me and asked me to come for a follow-up appointment - he was on duty. Again, people were constantly sitting in front of the office, and I couldn’t get anywhere. But finally, around 6 pm, I got to him. I wanted to say that I have no problems or questions and everything is fine and I never expected the stream of abuse that fell upon me. The final point was what was heard in the back - Russians.... communists...((There are no words!! And it’s clear what emotions!!
Svetlana Lutsenko
01.03.2016
Positives
Good day everyone. Having read many reviews about the sanatorium, I went with great caution. But I want to say, not everything is as bad as they say in the comments. Everything was pretty good. The main thing is the excellent location of the sanatorium to the springs and a good medical base. Quite friendly and always smiling staff. All issues can always be resolved by changing the number and changing procedures. The room is cleaned daily, towels are changed daily, bed linen is changed every 3 days, the robe can also be changed at any time without any problems. We go to a sanatorium primarily to get treatment, to relax and not to look for shortcomings. I have observed many vacationers who, when entering the dining room, do not say “Good afternoon” to the staff, after eating they do not even thank them (and in the Czech Republic this is customary), but they themselves begin to criticize, putting themselves on a higher level. In this case, you need to go to 5, maybe everything will be perfect for them there. Krivan's status is quite consistent with its price and quality. Regarding nutrition, it may be a little weak for some, but for 3 weeks I have never been hungry. After all, we go to a sanatorium not to overeat, but to treat the gastrointestinal tract. As a last resort, there is a supermarket not far away where you can buy everything you need and fruits, which according to many reviews are not enough, the prices are quite reasonable. Near the sanatorium the shop is more expensive. So, get treatment, relax, breathe fresh air and don’t worry about anything! Have a good holiday everyone!
Natalia Sumcova
29.02.2016
Positives
The hotel is conveniently located, 2 minutes walk to the colonnade. Overall a clean sanatorium-type hotel.Negatives
The hotel is quite “soviet”, the contingent is 55+. Very early room cleaning. There is no parking for guests, you need to park it in the garage for an additional fee. fee.
Olga Semenova
19.02.2016
Positives
Very comfortable and cozy rooms with internet. Good treatment, friendly staff. Wonderful location of the hotel.Negatives
The food is very monotonous and often over-salted or spicy, which is not very good for the stomach of a healthy person, and even more so for those who have problems with the gastrointestinal tract.
Ирина Иванова
11.02.2016
Positives
Rested at the beginning of February, room 1306Negatives
Unfortunately, an expensive silk scarf was stolen from me and unfortunately no one has sorted it out. Moreover, I had to run every day and remind myself of what happened. I heard from the maid manager that she trusted the maid who worked that day, and my complaint sounded like a misunderstanding. And I didn’t even hear the words of apology. This made me very sad! Alas!!!!Answer from Spa Hotel Krivan
Здравствуйте Ирина! По вашему случаю с Вами говорила моя коллега Романа Валентова, котороя звонила заведующей дежурной. Также с Вами говорила я. Ваш платок в санатории никто не видел и это абсолютная правда. Как мы уже отмечали, Ваш платок мог потеряться и в городе, и в транспорте. С уважением, Ева Воденкова.
Любовь Григорьева
05.02.2016
Positives
We stayed in the Krivan sanatorium for 18 days. Very convenient location. Very friendly staff, special respect to Dr. Andrey Belov. He listens very carefully and prescribes treatment, explaining what effect it will have. The room was cleaned daily, quickly, efficiently. The waitstaff in the dining room did a good job.Negatives
There are also disadvantages to our holiday: 1. There was no fruit at all, although in other sanatoriums there was a lot and variety of them - according to conversations with my friends from the sanatorium: Tchaikovsky, Aura Palace. There were no compotes, jelly, or baked goods. 2. Very poor rations for those leaving for 2-3 day excursions: a bottle of water, bread, cheese and sausage, three slices each. A small pate, two wrinkled small apples.... that's all. No eggs, no yogurt....not even bread and only 3 slices.3. Leisure for vacationers in the evening has not been invented --- you can invite folk groups, as was the case in Marianske Lazne (March 2015).4. I was outraged by the smoking in the building in the restaurant and on the 1st floor.
Ольга Кузовчикова
05.02.2016
Positives
It was our first time in Karlovy Vary (and at the resort in general), so we have nothing to compare with. but reality exceeded all expectations. We stayed at the Krivan Hotel, booked through the website sanatoriums.com, paid on the spot. The hotel was recommended by a friend, the choice is wonderful, we were convinced of this on the spot, comparing the location with other hotels. We were there for only 14 days, so about the effect of the min. It’s hard to say, but the effect of the procedures on the musculoskeletal system is wonderful, no doubt about it. The staff is very friendly and attentive, everyone speaks Russian. At first, the food seemed a little unusual, some were even actively indignant at the monotony of side dishes (always 4-6) and raw grated vegetables (4-6), but when asked what they wanted - they would cook for them, they could not answer. You should not expect that the food will be like in Turkey; for this you need to go to Turkey.Negatives
No
Видяева Елена
03.02.2016
Negatives
The food at the sanatorium in the first days of your stay was poor, very monotonous. During the second week it got better, the range of products for breakfast especially improved. During the entire stay there was never any fruit. Staff: very friendly and attentive. Doctor Belov: charming and very talkative. However, he did the examinations formally and did not even measure the weight. Compared to other doctors in sanatoriums in Karlovy Vary, he was absolutely indifferent to the patient. (possibly only to me). Only thanks to the work of the nurses, the impression of treatment remained positive!
Valentina Lukjanova
25.01.2016
Positives
Bolsoe spasibo vsemu personalu.Negatives
Eda mogla bi bit raznoobraznee.osobenno zavtrak! Net vipeski i fruktov. Voda v sainike vsegda bila holodnaja.nikakoi vozmoznosti zavarit sai!
Aleksandr Antonov
21.01.2016
Positives
We thank the staff of the sanatorium "Krivan" for a perfectly organized vacation, special thanks for the evening dedicated to the Nativity of Christ. In 2015, the quality of food is much better than in 2014. Thank you very much from the group of tourists: Olyunina N., Yarovoy S., Yarovoy N., Antonov A., Antonova N, Antonova L.
anna gonorskaya
28.12.2015
Positives
We visited the Krivan - Karlovy Vary sanatorium for the second time. We like staying there. This time we arrived in December and were placed in a quiet room. Everything in the room was clean and quite comfortable. Courteous and friendly resort staff. I liked the course of treatment that was prescribed to us. My husband even thought that we had too many procedures. But as time has shown, quantity soon turned into quality and we felt the real effect of the treatment. Maybe if there were fewer procedures, we would have to wait longer for this effect. However, this is all strictly individual. We had half board: breakfast and dinner. We had enough food. We ended up in Krivan during Catholic Christmas. We were given a real celebration with a gala dinner, gifts and a concert. It was all unexpected and very pleasant. If we have the opportunity to come to Karlovy Vary again, we will definitely stay at the Krivan sanatorium.
татьяна савкина
06.12.2015
Positives
Sanatorium Krivan is located in a great location, within walking distance to all sources. The staff is friendly. The equipment for treatment is professional, almost new. The room is comfortable, quiet, the Internet in the room, everything worked without problems. The food is high quality, a little monotonous, but everything is the same everywhere. gets boring. I had enough, I’m happy with the quality, although last year there was more choice. Thank you, sanatoriums! You fulfill all your obligations! Success and good luck to you in our difficult times!Negatives
The room was poorly cleaned, only the trash was taken out, vacuuming was done very rarely. Linen was changed on time. In the dining room, tablecloths and napkins were not changed for several days. Problems with the staff.
Станислав Бухман
06.12.2015
Positives
My husband and I liked everything. Very good service. Thank you. Wonderful treatment, excellent food. Very varied with lots of salads. Very attentive staff. Everyone speaks Russian. Wonderful massage therapist Peter. Special thanks to him.Negatives
The lack of a swimming pool and a properly equipped gym in the sanatorium, which has a very bad effect on treatment, and the lack of physical activity.
Valentina Semenova
06.12.2015
Positives
Full correspondence between price and quality, excellent location from mineral springs, normal accommodation in a single room, clean and without any comments with a change of towels and linen, quite decent treatment for a period of 20 days and 60 procedures. If desired, you can easily change the time and days of procedures for excursions due to need. Sensitive and kind attitude of the staff, this is not the first time I am vacationing in Krivan and with pleasure. Thank you.Negatives
Relax and don't look for flaws. If desired, they can be found in 5 stars. There may be some comments about the menu and service in the restaurant, but you won’t leave hungry.
Lyubov Amiraslanova
01.12.2015
Positives
One of the advantages of being in a hotel. It was my first time, but I want to come again more than once. I liked everything very much. It’s convenient that the room has a refrigerator and a kettle.Negatives
The biggest inconvenience is the lack of Wi-Fi in the rooms
Anna Beletskaya
27.11.2015
Negatives
I was satisfied with everything except the food, it could hardly be called dietary.....
gevxar ismayilova
27.11.2015
Positives
This is not the first time we have vacationed in Vary at the Krivan Hotel. We are SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO to to be satisfied. It was a golden autumn. It was warm. cozy.beautiful.unique.I hope I will see this beauty one more timeNegatives
did not find
наталья кукушкина
19.11.2015
Positives
I liked everything, the treatment, the service, the staff, and the food. The atmosphere is favorable for good treatment and relaxation. Thank you.Negatives
The downside is that the hotel does not have free access to the pool.
ida Rausch
16.11.2015
Positives
The sanatorium is located very conveniently, everything is nearby. The procedures are also all in one building and it’s all very convenient. Renovations have been made, the new pool is generally ok. Two weeks passed very quickly and my health improved, the main thing is to follow the doctor’s advice.
ivan pereverdiyev
10.11.2015
Negatives
I ordered a transfer from the railway. station - they forgot about me. With a young child we were put in a cold room where there was a very bad smell of something. And there were a lot of such blunders, but this was just great.
Елена Малышева
08.11.2015
Positives
This is my second time staying and I am very pleased
Екатерина Козлова
05.11.2015
Negatives
During the procedures, the medical staff actively communicate with each other, talk loudly and laugh, disturbing the peace of the patients. The restaurant is also poor at maintaining sound levels; waiters loudly knock with metal trays and other utensils; loud and harsh sounds are especially negative when there are a small number of visitors.
Liudmila Kopchenova
03.11.2015
Negatives
bad service in the restaurant, monotonous food
NATALYA DEYNEKA
03.11.2015
Positives
In total, I am satisfied with the rest and treatment. Cozy and clean rooms. Friendly attitude of the staff.Negatives
They started cooking poorly. It also doesn’t hurt for doctors to remember that they are doctors. Two five-minute appointments in 15 days.
Larisa Soloveva
23.10.2015
Positives
Good medical facilities, excellent location of the hotel.Negatives
The catering leaves much to be desired. The staff in the dining room was unfriendly and slow, there were periodically not enough dishes, empty trays of food on the buffet remained empty. When asked where the glasses for kefir were, there was a hysterical answer: “How do I know, look in other halls!!!” Guests who arrive at the dining room not at opening time, but a little later, risk being left without side dishes and vegetables. Fruits for breakfast or dinner are provided and only for diabetics. Coffee is a strange black mixture without the smell or taste of coffee. From acorns, or what???
anzhelika khachatryan
15.10.2015