Reviews about Lázeňský hotel Kriváň 3* (Karlovy Vary, Czech Republic) for 2024 – Hotel rating and expert opinion

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Spa Hotel Krivan

Sadova 5, 360 01 Karlovy Vary
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Exceptional Reviews: 1457
9.3
10
overall rating
9.4
10
treatment rating

references

Ольга К.
05.02.2016

Positives

It was our first time in Karlovy Vary (and at the resort in general), so we have nothing to compare with. but reality exceeded all expectations. We stayed at the Krivan Hotel, booked through the website sanatoriums.com, paid on the spot. The hotel was recommended by a friend, the choice is wonderful, we were convinced of this on the spot, comparing the location with other hotels. We were there for only 14 days, so about the effect of the min. It’s hard to say, but the effect of the procedures on the musculoskeletal system is wonderful, no doubt about it. The staff is very friendly and attentive, everyone speaks Russian. At first, the food seemed a little unusual, some were even actively indignant at the monotony of side dishes (always 4-6) and raw grated vegetables (4-6), but when asked what they wanted - they would cook for them, they could not answer. You should not expect that the food will be like in Turkey; for this you need to go to Turkey.

Negatives

No
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Видяева Е.
03.02.2016

Negatives

The food at the sanatorium in the first days of your stay was poor, very monotonous. During the second week it got better, the range of products for breakfast especially improved. During the entire stay there was never any fruit. Staff: very friendly and attentive. Doctor Belov: charming and very talkative. However, he did the examinations formally and did not even measure the weight. Compared to other doctors in sanatoriums in Karlovy Vary, he was absolutely indifferent to the patient. (possibly only to me). Only thanks to the work of the nurses, the impression of treatment remained positive!
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Irina .
02.02.2016

Negatives

the rooms were poorly cleaned
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Valentina L.
25.01.2016

Positives

Bolsoe spasibo vsemu personalu.

Negatives

Eda mogla bi bit raznoobraznee.osobenno zavtrak! Net vipeski i fruktov. Voda v sainike vsegda bila holodnaja.nikakoi vozmoznosti zavarit sai!
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Aleksandr A.
21.01.2016

Positives

We thank the staff of the sanatorium "Krivan" for a perfectly organized vacation, special thanks for the evening dedicated to the Nativity of Christ. In 2015, the quality of food is much better than in 2014. Thank you very much from the group of tourists: Olyunina N., Yarovoy S., Yarovoy N., Antonov A., Antonova N, Antonova L.
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Anna G.
28.12.2015

Positives

We visited the Krivan - Karlovy Vary sanatorium for the second time. We like staying there. This time we arrived in December and were placed in a quiet room. Everything in the room was clean and quite comfortable. Courteous and friendly resort staff. I liked the course of treatment that was prescribed to us. My husband even thought that we had too many procedures. But as time has shown, quantity soon turned into quality and we felt the real effect of the treatment. Maybe if there were fewer procedures, we would have to wait longer for this effect. However, this is all strictly individual. We had half board: breakfast and dinner. We had enough food. We ended up in Krivan during Catholic Christmas. We were given a real celebration with a gala dinner, gifts and a concert. It was all unexpected and very pleasant. If we have the opportunity to come to Karlovy Vary again, we will definitely stay at the Krivan sanatorium.
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Valentina S.
06.12.2015

Positives

Full correspondence between price and quality, excellent location from mineral springs, normal accommodation in a single room, clean and without any comments with a change of towels and linen, quite decent treatment for a period of 20 days and 60 procedures. If desired, you can easily change the time and days of procedures for excursions due to need. Sensitive and kind attitude of the staff, this is not the first time I am vacationing in Krivan and with pleasure. Thank you.

Negatives

Relax and don't look for flaws. If desired, they can be found in 5 stars. There may be some comments about the menu and service in the restaurant, but you won’t leave hungry.
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Станислав .
06.12.2015

Positives

My husband and I liked everything. Very good service. Thank you. Wonderful treatment, excellent food. Very varied with lots of salads. Very attentive staff. Everyone speaks Russian. Wonderful massage therapist Peter. Special thanks to him.

Negatives

The lack of a swimming pool and a properly equipped gym in the sanatorium, which has a very bad effect on treatment, and the lack of physical activity.
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Татьяна С.
06.12.2015

Positives

Sanatorium Krivan is located in a great location, within walking distance to all sources. The staff is friendly. The equipment for treatment is professional, almost new. The room is comfortable, quiet, the Internet in the room, everything worked without problems. The food is high quality, a little monotonous, but everything is the same everywhere. gets boring. I had enough, I’m happy with the quality, although last year there was more choice. Thank you, sanatoriums! You fulfill all your obligations! Success and good luck to you in our difficult times!

Negatives

The room was poorly cleaned, only the trash was taken out, vacuuming was done very rarely. Linen was changed on time. In the dining room, tablecloths and napkins were not changed for several days. Problems with the staff.
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Lyubov A.
01.12.2015

Positives

One of the advantages of being in a hotel. It was my first time, but I want to come again more than once. I liked everything very much. It’s convenient that the room has a refrigerator and a kettle.

Negatives

The biggest inconvenience is the lack of Wi-Fi in the rooms
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Anna B.
27.11.2015

Negatives

I was satisfied with everything except the food, it could hardly be called dietary.....
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Gevxar I.
27.11.2015

Positives

This is not the first time we have vacationed in Vary at the Krivan Hotel. We are SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO to to be satisfied. It was a golden autumn. It was warm. cozy.beautiful.unique.I hope I will see this beauty one more time

Negatives

did not find
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Наталья К.
19.11.2015

Positives

I liked everything, the treatment, the service, the staff, and the food. The atmosphere is favorable for good treatment and relaxation. Thank you.

Negatives

The downside is that the hotel does not have free access to the pool.
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Ida R.
16.11.2015

Positives

The sanatorium is located very conveniently, everything is nearby. The procedures are also all in one building and it’s all very convenient. Renovations have been made, the new pool is generally ok. Two weeks passed very quickly and my health improved, the main thing is to follow the doctor’s advice.
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Ivan P.
10.11.2015

Negatives

I ordered a transfer from the railway. station - they forgot about me. With a young child we were put in a cold room where there was a very bad smell of something. And there were a lot of such blunders, but this was just great.
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Елена М.
08.11.2015

Positives

This is my second time staying and I am very pleased
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Екатерина К.
05.11.2015

Negatives

During the procedures, the medical staff actively communicate with each other, talk loudly and laugh, disturbing the peace of the patients. The restaurant is also poor at maintaining sound levels; waiters loudly knock with metal trays and other utensils; loud and harsh sounds are especially negative when there are a small number of visitors.
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Viktor B.
04.11.2015

Negatives

Problems with parking at the hotel.
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Liudmila K.
03.11.2015

Negatives

bad service in the restaurant, monotonous food
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Natalya D.
03.11.2015

Positives

In total, I am satisfied with the rest and treatment. Cozy and clean rooms. Friendly attitude of the staff.

Negatives

They started cooking poorly. It also doesn’t hurt for doctors to remember that they are doctors. Two five-minute appointments in 15 days.
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Larisa S.
23.10.2015

Positives

Good medical facilities, excellent location of the hotel.

Negatives

The catering leaves much to be desired. The staff in the dining room was unfriendly and slow, there were periodically not enough dishes, empty trays of food on the buffet remained empty. When asked where the glasses for kefir were, there was a hysterical answer: “How do I know, look in other halls!!!” Guests who arrive at the dining room not at opening time, but a little later, risk being left without side dishes and vegetables. Fruits for breakfast or dinner are provided and only for diabetics. Coffee is a strange black mixture without the smell or taste of coffee. From acorns, or what???
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Anzhelika K.
15.10.2015

Positives

Wse bilo otlichno, na urovne, tipichnij sanatornij otdix s razlchnimi procedurami. raspolojenia prosto otlichnoe, w center i blozko k istochnikam, peshexodnoj zone s shopping center.

Negatives

komnata nemnojko malenxkaja . Eda strogo dieticheskaya, mjasnie porcii ochenx ogranicheni.
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Марина .
12.10.2015

Negatives

there are a lot of steps and it is not always easy and convenient, especially with suitcases
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Elena B.
05.10.2015

Positives

I liked everything very much

Negatives

No wi-fi in the rooms, only in the lobby.
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Oleg T.
04.10.2015

Positives

Through the company Sanatoriums.com I booked a room for my parents at the Krivan sanatorium. They were very pleased with the treatment and accommodation (at our request they changed the room with a view of the rock to a room with a view of the street). Thank you very much! Next time I will book a sanatorium for my loved ones only through Sanatoriums.com. I wish you success in your work and grateful clients. Elena.
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Yelena .
23.09.2015

Positives

The overall atmosphere of the resort is very friendly, warm and cordial. You can really feel the caring and unobtrusive care of the maids - change of towels every day, bed sheets every 5 days, daily room cleaning. The quality of the food is very good - thanks to the chefs - the food was very tasty and the portions were large - sometimes I had to leave (with regret!) casseroles, pancakes and cheesecakes on the plates. The calm and smiling staff during the procedures readily responded to jokes and carried out their work promptly. During the 20 days of her stay, she was called to the doctor 4 times, that is, the treatment took place under her full control. Unfortunately, I don’t know her last name - she was a young Czech woman - very attentive and responsive, about 57 procedures were prescribed, main and additional, which is quite enough. I would like to say a huge thank you to the entire team of the Krivan Spa Hotel and look forward to meeting again in 2016!

Negatives

There are, of course, some negative aspects: for example, I would like to diversify the side dishes in the diet a little; it is possible to reduce the number of additional procedures and increase the number of main ones, that is, if there is a massage, then at least 5, and not 2 massages and 3 baths, as now; and there are staff - individually, of course, looking with irritation and nervously reacting to the unintentional misdeeds of unknowing clients.
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Marina A.
21.09.2015

Positives

Wonderful and friendly staff during procedures and cleaning rooms. Very good location of the hotel.

Negatives

Poor and unvaried breakfasts. The rooms have uncomfortable pillows. Bad Internet
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Елена Г.
18.09.2015

Positives

Spent 21 days at the Krivan sanatorium, from August 27, 2015. Very convenient hotel location, close to the springs. The room is clean, apparently after a recent renovation. I didn’t expect particularly varied food (after reading reviews about the hotel), the priority was still the medical facilities. And the list of procedures is extensive. When booking through Sanatorium. com offered half board and 48 procedures; upon arrival, more than 60 procedures were prescribed. I was pleasantly surprised by such an action carried out by the sanatorium. Thanks to the staff of sanatorium.com. I booked accommodation and transfer through this site. I'm very pleased. A visa booking confirmation was quickly sent. Questions that arose were answered very quickly by email.

Negatives

You can always find disadvantages if you are determined to look for them. Overall I liked everything, good value for money.
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Александр Б.
18.09.2015

Negatives

Everything is great except the food. Very monotonous with snacks.
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Раиса .
16.09.2015

Positives

It is very good that the sanatorium is located as close as possible to the springs. The room and service in it are wonderful, but the food really disappointed me - at a time when there was an abundance of vegetables and fruits, we were offered salads from several types of cabbage and carrots. The same vegetables were also stewed. (there weren’t even beets, which is very important), sometimes there was a green apple, or one slivina, once there was only one kiwi. And for some reason the trays offered slices of boiled pears, apricots, peaches, cherries..., as if they had been caught from a compote, but there was no compote. Oh, this is already negative.

Negatives

So, regarding the food, I won’t repeat myself about fruits and vegetables.... The meat dishes were very tough, and there was sand in the lettuce leaves, which creaked on the teeth. Many people talked about this... The waiters were very friendly, responsive, but this did not affect on the quality of food.
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