references
Olena G.
08.01.2023
Positives
The staff is excellent and friendly. I really like the hotel, it was fun, New Year's program. There are a large number of procedures. Doctor Sofia is an attentive and pleasant person. All nurses are good. Everything was wonderful!Negatives
There wasn't much negativity. The food is not always tasty, there were almost no fresh vegetables, all canned vegetables and fruits.
Waldemar G.
06.01.2023
Positives
We vacationed in Karlovy Vary for the first time, we came on the recommendation of our friends, and now we will recommend a vacation in your wonderful hotel to our friends and relatives! All liked it! At the restaurant, our table was served by the waitress Lyubochka, always friendly, all the staff speak Russian and German, which makes communication easier, the nurses and doctors are all professionals in their field! Very attentive to the wishes of vacationers! Saunas and a swimming pool, which you can simply go down by elevator in bathrobes, are an additional bonus to medical services! The rooms are comfortable and clean, cleaning was done regularly!Negatives
The beds were a bit uncomfortable for tall men; if you were about 2 meters tall, you had to prop up the ottoman and sleep diagonally, since the second headboard made it difficult to stretch your legs!
Waldemar W.
05.01.2023
Positives
Good quality medical equipment and serviceNegatives
Form of catering and organization of festive dinners
Boris B.
03.01.2023
Positives
Very good location, all treatments are very good. Staff very friendly and helpful. New Year's Eve party well organized. We can recommend the hotel.
Pavel M.
03.01.2023
Positives
Everything was good, the internet in the room could be improved, the beds could be changed, the food could also be diversified, but in principle everything was fine, thank you
Olga C.
29.12.2022
Positives
It was our first time at the Krivan sanatorium and we really liked it. Everything is well organized and thought out. The staff is very friendly.Negatives
I would recommend improving gymnastics in the pool.
Liudmila T.
12.12.2022
Negatives
If you speak in Russian, you won't be popular here! Staff is very unfriendly, nurses too! You can find something better for this money. The rooms are very small and old, with stains on the carpet and old beds.
Σεργκέι Τ.
09.12.2022
Positives
Seventh time in Krivan, I like everything.Negatives
In the salt cave, there was no help in lowering and raising the chair-bed. When leaving the hydropuncture bath, there was no medical worker. Which is fraught with watering and dizziness.
Waldemar S.
07.12.2022
Positives
Good procedures..The staff is very attentive and tries to make everyone feel comfortable...In general, we felt at home...and that’s very good...Cozy bar where you can sit and chat...Nice staff in restaurant.. A menu in which everyone can choose a dish for themselves... Everything was deliciously prepared. Thanks to the cooking company...Negatives
We were satisfied with everything, and in general we were satisfied..Perhaps it’s time to refurbish some beds and chairs...And the pillows are uncomfortable...But these are minor things...
Arkadij P.
05.12.2022
Positives
Only thing was good treatmentsNegatives
The room was very cold
Ivan K.
05.12.2022
Positives
Everything was great! We will recommend you to everyone. We will come to you with pleasure many more times... THANK YOU SO MUCH FOR THE TREATMENT, service, and varied food!
Wladimir R.
05.12.2022
Positives
The staff in the restaurant and during the procedures are very friendly, the procedures are carried out exactly according to the terms. the atmosphere is friendly.Negatives
The rooms are very dirty, it would be nice if the rooms were cleaned better; the sink was often not cleaned. Old furniture, beds creaking. For a married couple, it is desirable that the beds stand together. What really shocked and upset me was the conversation with the head doctor when I wanted to change the procedure. She behaved very rudely and harshly with me. She hasn’t changed the procedure. She doesn’t have the right to talk to patients like that, so what kind of chap is she then? doctor?
Viktor D.
04.12.2022
Negatives
The doctor (Russian-speaking) was impossible to deal with patients, we have never experienced anything like that!!!
Renat S.
04.12.2022
Positives
Convenient location, all procedures are compactly arranged in groupsNegatives
The website indicates the presence of a private garage. Upon arrival through “sanatoriums” at the reception they said that the garage had to be booked on their website. As a result, I had to leave the car 1.5 km from my place of residence, which is not very convenient.
Lyubov S.
27.11.2022
Positives
I liked everything very much, everything was great. Location, food, room service, service, everything is good, but the procedures are even better. Everything is so perfectly planned, you don’t have to wait anywhere for the procedure. This was our second time and I hope we will come again many times. Thanks to the Hotel staff!!!
Natalia S.
21.11.2022
Positives
Good location of the resort.Negatives
Not very friendly staff.
Anna K.
20.11.2022
Positives
Everything was very good. The food was tasty and varied, there was no long wait. All hotel staff are polite and friendly. The location of the hotel is very convenient, it was not far from the springs, and everything you needed was within an accessible distance. We would love to visit your hotel again
Valentina B.
18.11.2022
Negatives
Never again! Very unfriendly and Russophobic staff!!!
Nazia B.
17.11.2022
Positives
Good location of the hotel.Negatives
The food is monotonous. Can't compare with previous years.
Nadiia S.
16.11.2022