references
Tatjana S.
21.06.2023
Positives
Thanks a lot! I really liked it! Starting from the transfer. Everything is very wonderful! The location of the resort is super, the rooms are clean, the food is good! The staff is polite! Everything is very good! I will recommend it to my friends!
Tatiana L.
21.06.2023
Positives
We visited the sanatorium twice, we were very pleased, the staff, food, treatment, just super. Already ordered again. We will recommend this wonderful place to friends and acquaintances.
Olga R.
18.06.2023
Positives
Polite staff. If possible, requests were quickly satisfied (iron, ironing board, extra hangers, replacement of pillows) The room was cleaned every day. The food is quite varied.Negatives
Some procedures that were stated on the website were not provided. Wi-fi did not always work well.
Anna S.
18.06.2023
Positives
In terms of the number of procedures, there are 45 of them, the best place for treatmentNegatives
For me personally, the quality of the pillow 👎 And the lack of a balcony
Harry W.
17.06.2023
Positives
Thank you very much to the staff of the Krivan Hotel! It was our first time at this hotel and we were very pleased. The ideal location of the hotel: all the springs are a stone's throw away, friendly staff in all departments, cleanliness and good food, many procedures, experienced honey. Staff. In a word, everything was so well organized that we decided that we would definitely come to the Krivan Hotel next time!Negatives
I can’t say anything negative!
Alexander S.
12.06.2023
Positives
I really liked it and would love to come back again just in a different room with a view of the street. Otherwise everything was great. Thank you.
Tatjana Z.
11.06.2023
Positives
We were happy with everything, the accommodation, the staff were very friendly, and the treatment, there were no queues, a maximum of 5-10 minutes of waiting, in one week 14 procedures, I think this is even good, and the food is really like in a sanatorium, maybe someone and the portions seemed small, but it was enough for us, not a single dish was repeated during the week and it was very tasty.Negatives
The only negative is parking, but I think this is a problem for many hotels. We, of course, pre-booked parking 50 meters from the sanatorium.
Antonia S.
06.06.2023
Positives
Very attentive, polite staff.Negatives
We have been regular visitors to this hotel for many years and every year our vacation begins with us being given single rooms for two. These rooms are for one person, but they have double beds and they accommodate not Czechs!!!, but everyone else, for example from Germany. I asked if it was possible to reserve a room when booking holidays and treatment, I was told no. But when we arrived, the other room in which we had lived before and which we would happily occupy was free, and we were told that regular visitors would arrive there in 3 days. Those. for some you can reserve and for others they are accommodated in rooms that are not suitable for living at all, in the attic with windows to the sky and a room with a sloping ceiling on which my husband constantly hit his head, with a baby shower and with a light that turned on from anyone movement both day and night...Horror! And every year we are placed in that corner, we have already been there in all the rooms, and every year the vacation begins with the exchange of rooms and hassle. Knowing very well what rooms there are, when asked to move us to another room they ask us “why?” I just want to tell them to live in this punishment cell yourself... A few words about the food: the Czech Republic has such delicious bread and bread products, a very wide variety, but in the hotel there is only stale gray bread and bagels every day. The salads taste as if they were two days old, there is no fruit.
Tatyana S.
05.06.2023
Positives
I liked everything very much, the location of the hotel, the staff was helpful, the rooms were cleaned well, linen and bathrobes were changed, any requests were fulfilled.Negatives
I would like a variety of salads and dishes,
Peter E.
05.06.2023
Positives
Thank you very much to the staff for the service. The food was good, there was enough to eat. There was water nearby, it was not far to walk to the springs. The procedures were all excellent. We will come again, because we were not there for long and because of this there were few procedures. I wish the whole team success in work, good health. Thank you very much!
Svetlana H.
03.06.2023
Positives
The staff is nice and helpful, our complaint was responded to immediately and dealt with.Negatives
The rooms are very noisy and run down. The buffet was filled very sparingly.
Ольга К.
27.05.2023
Positives
Excellent location of the hotel. Treatment, service, food at a decent level. Large selection of procedures. I liked everything. Recommend!
Zoia Z.
26.05.2023
Negatives
The impression was that the staff did not care about the vacationers. Their needs come first. The procedures were prescribed only starting from the third day after arrival. And there was a case where a procedure - a carbon dioxide bath - was prescribed, but the office was closed. It’s good that there was an administrator and confirmed this. Because the workers claimed that everything was open
Tetiana K.
26.05.2023
Positives
Convenient location, everything is close.Negatives
Strong audibility in single rooms
Natali M.
22.05.2023
Positives
Medical care is slightly above averageNegatives
The food is no good. They write one thing and prepare another. Food is all salty, no diet section
Mykhailo D.
20.05.2023
Positives
beautiful cityNegatives
1.unpleasant - when booking one price was indicated, in fact, upon payment, an amount of several thousand UAH was withdrawn. big: double conversion, another payment system, maybe something else. We need to warn you about this! 2.nearby and around - renovation was underway
Frasch W.
15.05.2023
Positives
Very pleased with the procedures and treatment of the staff. Thank you for the fast and high-quality booking. I hope not to lose contact with you in the future. Thank you.
Ella S.
14.05.2023
Positives
- The sanatorium is located near the springs and it is very convenient; - The rooms were warm and clean; - The waiters in the restaurant are polite and friendly;Negatives
The restaurant's diet includes very few vegetables and fruits; - the duration of the procedures is too short: it is better to have fewer different procedures, but longer;
Tatiana L.
13.05.2023
Positives
We were very pleased with the procedures, food, conditions, and most importantly, very friendly and helpful staff. We eat again in a month
Vladimir R.
12.05.2023
Positives
Everything was at a high levelNegatives
Everyone complains about the head doctor, Vera Gloopova, she was rude to me too, but I felt sorry for her, she looked kind of strange. In general, the whole medical staff was great.
Sofia S.
11.05.2023
Positives
I liked everything and I was lucky with the weather too!!!!!
Chapuzot C.
11.05.2023
Positives
The stay was very good for us. The treatment was very professional, the food was delicious and varied. We'd love to come back.Negatives
The room furnishings are getting old, but were very clean and well maintained. Since the treatment and food were in the front row for us, that didn't bother us.
Philipp S.
10.05.2023
Positives
Everything was really good except the foodNegatives
The food was medium brassy
Mayya V.
08.05.2023
Positives
Friendly staff good rooms cleanliness good excursion offersNegatives
In building 3 there are a lot of steps without ramps, which makes it difficult to navigate the procedures, given that almost all the guests have musculoskeletal problems. In the restaurant, if you don’t come to the opening, the leftovers are meager and they almost don’t add what’s over at the buffet.
Elena K.
06.05.2023
Positives
Kitchen staff is very friendly, the food is delicious!!!Negatives
The two ladies in reception are unfriendly!!!
Natalija S.
06.05.2023
Positives
The source is nearby, the food is good, but the choice should be better! The free tour of Prague is beautiful, and the guides are wonderful, a lot of information and interesting legends!!!! It would be possible to do an excursion in Karlovy Vary..Negatives
The procedures start very early - every day at 6.45...... on my vacation - I would like to get enough sleep!!!! Room cleaning is superficial - move the sofa - and you will find a lot of things - previous The owners are not nice!!!!
Лидия П.
05.05.2023
Positives
Because for two days for some reason my review is not on the website, I repeat the text sent. The hotel is conveniently located, close to the springs. The facade, like most hotels, is beautiful with a view of Sadovaya Street. But the opposite wall faces the rock, so you need to take this into account when booking a room... The reception staff are friendly. friendly young people. Friendly girls from Ukraine work in the restaurant / we had Dasha / and the same girls clean the rooms. Nutrition? Well what can I say? 3 star hotel and hard times...so it lives up to that, pretty good.Negatives
Treatment. In the reviews about the doctor they wrote very softly; “unwillingness to talk with patients.” The initial examination is a hasty appointment of procedures without taking into account the diagnosis and wishes of the patient and the imposition of procedures that I do not need. It’s good that this is not the first time I have been treated in Karlovy Varah and I know what I need and how many pieces, I just had to “knock out” what I needed. Of course, doctor Chlupova, in the position of chief physician, allows himself such behavior. This is the opinion of many who had an appointment with her. I would like to see another doctor...M/sisters work with a high workload, because the hotel is huge and being late for the procedure even 5 minutes is unacceptable.
Marianne F.
03.05.2023