references
Раиса .
16.09.2015
Positives
It is very good that the sanatorium is located as close as possible to the springs. The room and service in it are wonderful, but the food really disappointed me - at a time when there was an abundance of vegetables and fruits, we were offered salads from several types of cabbage and carrots. The same vegetables were also stewed. (there weren’t even beets, which is very important), sometimes there was a green apple, or one slivina, once there was only one kiwi. And for some reason the trays offered slices of boiled pears, apricots, peaches, cherries..., as if they had been caught from a compote, but there was no compote. Oh, this is already negative.Negatives
So, regarding the food, I won’t repeat myself about fruits and vegetables.... The meat dishes were very tough, and there was sand in the lettuce leaves, which creaked on the teeth. Many people talked about this... The waiters were very friendly, responsive, but this did not affect on the quality of food.
Albina P.
13.09.2015
Positives
I really liked the treatment at the sanatorium. Competent Dr. Hayer and a wide range of procedures offered. The room is small, but it has everything you need. The location of the resort is excellent. Located on the boardwalk. Very close to the springs. Thank you very much sanatoriums.com for a well-organized vacation and transfer.Negatives
I didn’t like the food and its organization in the sanatorium. If, due to the schedule of procedures, you arrive at the restaurant half an hour before the end of breakfast or lunch, you may end up hungry.
Bahar Y.
08.09.2015
Positives
This is the fourth time we have come to the hotel. We really like it. The staff fulfills all wishes as much as possible. Friendly and helpful staff.
Иванов В.
08.09.2015
Negatives
Room cleaning is not carried out every day, namely with a policy in the room and wet cleaning in the bathroom.
Marina Z.
27.08.2015
Positives
I will try to be as objective as possible. We rested from August 12 to August 26, 2015. It wasn't 36-38 degrees. When we arrived it was 33-34 degrees for a couple of days and from Monday it became sharply colder. The medical facilities are very good, everything is very clean, everything is disposable. There is no need to carry anything with you to the procedures. There was a diet. Not that everything would be very tasty, but tolerable. Every day they give me buckwheat and rice cooked in water, unsalted potatoes, sometimes in the morning there was oatmeal in water, and boiled eggs. For lunch you could always order boiled chicken or boiled beef (if it wasn’t on the menu that day, I approached them myself and said that I wanted boiled meat). Isn't this all a diet??? There were also dietary options for salads; those who weren’t so strict had other dishes to choose from. Every evening they give good kefir. The sanatorium is large, beautiful, the rooms are simple, but again not critical, there is a lot of furniture, there is a refrigerator, kettle, mugs, glasses, etc. There is a beautiful park across the road. It wins in many ways compared to other sanatoriums.Negatives
I’m not delighted with the procedure itself; there are a lot of nuances. I didn’t regret the choice, but I wasn’t so satisfied with everything that I didn’t consider other options. What I didn't like the most was the attitude of the staff. It was a shame to be reminded that the procedures were paid for and we were entitled to it. I often heard similar conversations. The answer was also often - it’s not possible!!!! In general, it takes a long time to write, there is no fairy tale there, but as others say, the most important thing is water. The doctor from Krivan is not very good for me, the children’s doctor from the gastrocenter has a good opinion. But the head nurse from the 0th floor is simply rude, she allowed herself such expressions, she went to complain, but this is bullshit as I understand it for them.
Irina S.
21.08.2015
Positives
The advantage of the sanatorium is its location, proximity to springs and good medical facilities. The food was quite decent, no one was hungry, they gave us fruit. However, I would like there to be fewer fried breaded dishes in a sanatorium of this type. I would like to note the efficient work of sanatoriums.com: room reservation and transfer, thank you.Negatives
I was surprised by the lack of air conditioning in the rooms (air temperature 36-38 degrees). The doctor prescribed treatment and went on vacation, no one monitored the progress of treatment, it was problematic to see another doctor because of the long queues. I was surprised by the wildness of some vacationers, their inability to behave in medical institutions: excessively loud conversations, noise until late, behavior in the dining room and during procedures. Unfortunately, there were many of these. I would like to advise you to instruct vacationers at their first appointment with a doctor about the rules of behavior in the sanatorium, so as not to spoil the rest of others. I will not go to this resort again.
Kominarets T.
19.08.2015
Positives
The price corresponds to the quality. Good medical base. Quite decent living conditions. Nice pool. Special thanks to the reception staff: helpful and friendly.Negatives
Nightmarish food, which can be called dietary if you use your imagination. The towels in the rooms resemble kitchen towels in both quality and size.
Irina N.
02.08.2015
Positives
The city itself is beautiful, there are many places to walk. Beautiful, clean, cozy.Negatives
Claims both to the organization and to the quality of food. Our restaurant hall was divided into 3 zones. For breakfast, the buffet in the room where the Russian speakers sat, the set of dishes differed from the set of dishes in other rooms - it was more and more modest. The addition of already sorted food was carried out with a long delay or was not carried out at all. Those who didn’t have time didn’t try. There was a case when spoiled salmon was prepared for dinner - with a disgusting smell and taste. Whoever ordered it remained hungry. The prescribed classic massage is a 10-minute session with simple back stroking.
Гульмайра Д.
18.07.2015
Positives
The sanatorium looks fresh (after renovation), clean, good medical facilities, its own balneo and spa center, swimming pool, good location. Rooms are cleaned daily. The advantages also include convenient opening hours of the pool - until 9 pm and the possibility of purchasing a subscription. Most of the staff are friendly. I would especially like to thank sanatoriums.com for the excellent quality of your services. Bookings for both the resort and the airport transfer were confirmed in a timely manner, the necessary confirmation from the hotel for a visa was provided, and the transfer from/to the airport was carried out carefully and in a timely manner. Thanks a lot!Negatives
Not so much a negative, but rather an opportunity to further improve the quality of service - diversify the dishes, distribute at least a fruit to everyone every day (in 2 weeks they only distributed an apple 2 times, i.e. once a week an apple), replace the dishes - the dishes are common broken: glasses, decanters. Regarding the treatment itself: one nurse performs several procedures, for example, gas injections and lymphatic drainage. This has risks for the patient; after all, injections are a responsible procedure. Doctors spend very little time on the initial examination and the intermediate examination.
Исанна Т.
11.07.2015
Positives
good job by the medical staff.Negatives
monotonous food. the quality of cooking leaves much to be desired.
Sofia .
26.06.2015
Positives
Nice resort, excellent location. friendly staff. Everyone speaks Russian. Comfortable veranda-cafe where you can relax and drink coffee (not expensive). Treatment at a good levelNegatives
Food could be better
Сергей М.
25.05.2015
Positives
Sanatorium Krivan *** is excellently located, close to the main springs and the resort part of the city, next to a beautiful garden. Good medical facilities, qualified staff. Always ready to help. Calm, friendly atmosphere. A good option for a budget holiday. Room cleaning and towels changed every day. The food is dietary, but quite varied.Negatives
We booked a room with a bathroom, and on the day of arrival we were accommodated in an old room with a shower and a view of a blank wall, damp and cold. The radiators are cold, there is a draft and streaks of dirty water on the old wallpaper coming off the walls. The first impression of the holiday was terrible. The next morning, Monday, they changed our room to the one we wanted, with a bathroom and hot radiators. The second room was good, if you don’t pay attention to the fact that the upholstered furniture has been “asking” for cleaning for a long time. The schedule of procedures is very tight, the first procedures are at 6.40 in the morning, and you still need to go and drink water, just an army daily routine. For those who want to sleep while on vacation it will be difficult.
Nadezda B.
25.05.2015
Positives
Rest, relaxation, mountain air, springNegatives
In the second half of lunch and dinner, dishes run out (salads, tea, side dishes except rice and buckwheat...)
German D.
24.05.2015
Positives
We improved our health, although in such a short moment we just started to get into the routine. We will definitely come back for a longer stay.Negatives
No
Svetlana B.
24.05.2015
Positives
I liked everything at the hotel, I received full treatment, and the big plus is the location of Krivani. I was satisfied.
Marina B.
23.05.2015
Negatives
We were checked into a room with windows on the wall, first floor, cold in the room, always dark, even the wallpaper was coming off the walls due to dampness, because it was the weekend, so we were moved only 3 days later to a nice bright room
Olga K.
07.05.2015
Positives
-Good quality treatment -very good medical facilities, a wide range of treatment procedures -excellent location, everything is close by -in general, the sanatorium has a comfortable environment -a big plus is the presence of a kettle and robe in the room -qualified medical staffNegatives
-there are old, terrible, shabby, unrepaired rooms. They just put me in one of these, and they changed me the next day. The impression was created when communicating with people that everyone was first settled in them, then those who were indignant were moved out without a word. -hard, wooden mattresses on the beds, pillows are also uncomfortable. - monotonous, the same food every day. And most often it tastes bad. No fruit. If something runs out, this dish is not replenished. That's why everyone runs to the dining room on time. Almost a struggle for food. This is the first time I’ve seen this!!! -The staff (not medical) are very unfriendly, they are all kind of angry, dissatisfied, especially the maids at the reception, in the dining room. -there is no Wi-Fi in the rooms, it’s just strange.
Замира О.
04.05.2015
Positives
The staff is very polite, the equipment for procedures is in good condition, the location of the hotel is very convenient, close to the springs and the bus station, the food is plentifulNegatives
No Wi-Fi in the room, the menu in the dining room is not very varied
Svetlana M.
03.05.2015
Positives
Perfect for people without knowledge of foreign languages, also for those who feel uncomfortable in a foreign country, since everyone here speaks Russian; early check-in (no additional fee); a classic sanatorium, similar to the sanatoriums of the Caucasus (min. water); buffet breakfasts - porridge (alternating oatmeal and rice), boiled eggs, scrambled eggs, sliced cheese/sausage, 5 types of cabbage (for breakfast, lunch and dinner), sausages, meatballs, fish; lunch and dinner are ordered during breakfast, a choice of 12-15 dishes is offered, of which there are 4-5 meat dishes to choose from (fish, pork, beef, chicken, lamb), the portions are large. Staff: smiling, trying to help. The room has a kettle, TV, change of towels every day, cleaning every day (with a vacuum cleaner), and the presence of bathrobes. Treatment is the usual sanatorium-resort treatment, 26 procedures were prescribed over 13 days. With two meals a day, you can choose either lunch or dinner every day (that is, alternate, as convenient).Negatives
Some dishes are spicy, sometimes the porridge is heavily diluted with water, and if you arrive for breakfast 45 minutes before it ends, some of the dishes may no longer be there. Uncomfortable mattresses and pillows ("wooden"), but you can sleep.
Fedor S.
20.04.2015
Positives
Cleaning the room is normal, but with its own nuances, namely: on Saturdays - only the trash was taken out, on Sundays there is no cleaning at all. Food: the salad bar offers only cabbage in 2-3 variations, carrots, grated cucumbers, daikon, tomatoes - very rarely; honey, jam - 1 small box of each per person; At breakfast, tea bags were only enough for the first 30 minutes, they didn’t report, there was no green tea at all. Treatment: the balneo center is open from 6:30 a.m. to 2:00 p.m. maximum, because... the hotel is large, the schedule of procedures for the day is very tight, you don’t have time to relax, as you should; they can also prescribe, for example, a massage 30 minutes after the start of breakfast or lunch, and this is nonsenseNegatives
In the second building, the ventilation in the bathroom works very poorly: in the bathroom it doesn’t work at all, in the toilet it works very loudly, but doesn’t help - the toilet smells like a station toilet (room 2405). All guests living in the second building complained about the smell of the toilet in the room. Very uncomfortable pillows, if you have problems with the spine in the neck area, a sleepless night is guaranteed. there is no laundry service in the hotel for guests; at the reception they send it to the city laundry. In the Bernard restaurant in the hotel you cannot order hot food after 18-30, because... The kitchen is no longer open, only drinks, although the restaurant is open until 22-00. The accommodation service does not work on weekends and holidays, i.e. If you arrived on Saturday and you didn’t like your room, you can only change it on Monday.
Vladislav M.
13.04.2015
Positives
Very convenient location of the hotel. Proximity to all sources and pedestrian areas and park. Good, high-quality treatment, special thanks to Dr. Belov. Convenient car parking.Negatives
There are no negative impressions. The hotel is not responsible for the weather.
Наталья Ж.
12.04.2015
Positives
The sanatorium is located very close to the springs.Negatives
The attitude of the staff is not very friendly, but this is not the case for everyone, there are more attentive people. In general, everything is not bad.
Elena S.
06.04.2015
Positives
The sanatorium is located in a convenient location, a few steps from the springs. Warm, spacious room.Negatives
The food could be diversified, even despite its dietary focus. We were very worried about the neighbors upstairs, because... they were relaxing with a child who was playing football in the room. Therefore, there was never silence.... It is better to place such families on the lower floor, because... Then they won't bother anyone.
Эмилия Д.
05.04.2015
Positives
the quality of treatment is very good, a variety of procedures that you cannot find everywhere, very attentive, competent and friendly staff, in general the atmosphere is very pleasant, the hotel is very well located. The buffet is a bit monotonous, but you can always make a choice. I didn’t regret for a minute that I chose this hotel and I myself wanted to leave a positive review and recommend treatment in this sanatorium.Negatives
It is impossible to measure blood pressure when necessary: either you have to go to the doctor, or pay (officially, not in your pocket) 50 CZK for one measurement to the nurse. I consider this a significant disadvantage.
Galina D.
01.04.2015
Positives
I liked it very much, everything in the sanatorium is in proper condition.Negatives
no comments
Aleksei K.
23.03.2015