references
Günther L.
25.03.2023
Positives
The nurse was very friendly. The whole atmosphere in the hotel and dining room was good.Negatives
The rented garage was a disaster, when I picked up my car it was completely covered in sand. I had to go through the car wash twice at home!!!!! The main doctor was not cooperative, didn't want to help, only wanted to write prescriptions for €10. I didn't get the gas syringe even though I asked.
Philipp S.
25.03.2023
Positives
Multilingual staff is great, everything corresponds to 3### Hotel.Negatives
No parking space for disabled people in front of the front door. Carpet loose in the hallway (danger of stumbling)
Марина П.
25.03.2023
Positives
Many thanks to the team of the sanatorium “Krivan” for the pleasure received from the treatment and relaxation provided. I recommend it to everyone. We will come again at the first opportunity.
Sergej L.
24.03.2023
Positives
The location of the hotel is very convenient, all the springs are nearby, the procedures are also all in the building. Nice staff. I liked everything very much.Negatives
Requests sent in advance by email are not taken into account.
Ellen E.
22.03.2023
Positives
We liked it.Negatives
Carpet in the room is already old and dirty (building 2)
Tatjana S.
21.03.2023
Positives
Very friendly medical staff. The food is varied and very tasty. The service staff in the dining room is very polite, especially Katerina, a girl from Ukraine, she does her job with great passion and soul. Thank you very much. The medical staff at the Petra elevator drainage does their job very professionally, thank you very much to everyone.Negatives
The head doctor of the Krivan sanatorium is reluctant to talk to patients, which could be much better. I myself work with people, and I think if the client is not happy and doesn’t come again, then the staff can lose their jobs because of this. Satisfied and satisfied customers is a good review. Unfortunately, I didn’t feel this at the head doctor of the Krivan sanatorium. But to my great joy, she prescribed me what I asked for, I am very pleased with the procedures. After all, people with health problems come to the sanatorium, and this is why we need to be more attentive to this. Hope it gets better, until next time. Many thanks anyway to the head doctor.
Nazarii V.
18.03.2023
Positives
regular cleaning in the room, nice and friendly waitressesNegatives
Unfriendly even outrageous behavior at the medical services: Endo-Vako heating in the room was usually only slightly warm. Appointments with the doctor only took place on the third day after arrival
Alexander B.
17.03.2023
Positives
The location of the hotel is great. Very nice staff. Lots of applications. Price-performance ratio very good.Negatives
Unfortunately, the beds and mattresses are getting old and urgently need to be replaced.
Micha-Steffen S.
17.03.2023
Positives
I always enjoy going to the sanatorium and was very satisfied this year too. I experienced friendly staff.Negatives
Some guests are very demanding and arrogant towards the staff. A pity.
Swetlana G.
13.03.2023
Positives
Hello, we're in the second mall this year and we'll always be happy to come back. If something wasn't right for us, the problem could be fixed straight away. Everyone is very helpful and nice. Thank you very much. Always a pleasure :)
Konrad B.
12.03.2023
Positives
The location of the sanatorium near geyser colonnades, beautiful architecture of buildings, beautiful nature, friendly people. I liked everything very much!!!👍👍👍
Карина И.
12.03.2023
Positives
Thank you very much for everything. We will definitely come here again, if possible. I recommend to all
Yuliya G.
10.03.2023
Positives
We were very pleased with the trip. This was the first experience, and it turned out to be very positive. The sanatorium has an excellent location, very pleasant rooms, on our floor there was a common room where guests gathered to chat and play cards. We found excellent rooms with fresh renovation. The rooms are cleaned every day, towels are changed frequently, and a bathrobe is provided. The staff is friendly and almost always helpful. By the way, there are a lot of staff from Ukraine working in the sanatorium, everyone speaks Russian, everyone is very friendly. they wrote here that the procedures begin very early, and this is true; I had procedures at 7 am. but I assure you, it didn’t bother me at all. We walked so much during the day that we fell from fatigue early in the evening, so it was not difficult to get up at fifteen minutes to 7, put on a robe and go for the procedure. The medical unit in Krivan is located in the same building. The sanatorium is very large, so there is always someone to exchange words with, even if you come alone. I don’t know how it would have been in the high season, we were there in early March, and there were already a lot of people in the sanatorium. As for the food, I can say that everything was acceptable and varied. Maybe some people didn't like endless coleslaws, but we're not very picky. We went there in the hope of losing weight, so if we didn’t really like something, we simply didn’t eat it. but we didn’t manage to lose weight, we were still fed well!Negatives
I was prescribed massages, and they were not always of a good standard. There were massage therapists who simply poured oil on you and then stroked you. and there were also very good girls masseuses. Unfortunately, you cannot choose one specialist and always go to him.
Oleksii I.
09.03.2023
Positives
Very nice sanatorium! I want to thank the staff who make the restaurant a hotel. SUPER tasty food! Also to cleaners! Quality service! Thank you!Negatives
5 minutes late, the procedure disappeared. This norm should be abolished. I have not seen this before
Anzhelika M.
05.03.2023
Positives
This was our first vacation in Karlovy Vary. The impressions from living and treatment at the sanatorium exceeded our expectations! The sanatorium building is located a 5-minute walk from the colonnade with springs. All medical and health procedures are carried out in the sanatorium building. We had a rest and treatment in February, so it was very convenient. The resort staff is very attentive and friendly. The small room has everything you need for a comfortable stay. Bed linen and towels are perfectly clean and changed regularly. Each room is provided with a terry robe. Rooms are cleaned daily. All employees of the sanatorium take their duties very seriously. I really liked the food - varied, always fresh and beautifully presented. Many thanks to all the staff of the sanatorium for their work and care for the guests!
Valentina M.
05.03.2023
Positives
For three times now, my husband and I have rested and been treated in Krivan, the staff is qualified. All problems were solved in a couple of minutes. The rooms are clean, the staff is polite, the food is delicious. And we can take our dog with us. We are very, very satisfied and will come here again.
Valentina C.
02.03.2023
Positives
Krivan *** Polite staff, namely Service room, Reception and Service Restaurant/Bar. Thank you very much for your care, politeness and understanding, and it was very pleasant to communicate in your native language in the Czech Republic, I felt at home. Respect to everyone Victoria Frehner
Nataliia I.
01.03.2023
Positives
Value for money, excellent location, good medical facilities, sauna and swimming poolNegatives
Cool water in the pool, add fruits and baked goods to your diet
Peter A.
27.02.2023
Positives
Everything was great, staff very friendly and helpful. Applications were good too. Food sufficient. Our room was big enough and the cleaning lady cleaned thoroughly every day. The next visit is already planned.Negatives
It was an advantage that I could speak Russian. Otherwise it would have been complicated to communicate everywhere.
Irina L.
26.02.2023
Positives
Proximity to springs, beautiful place, spacious and chic hall and restaurant, very pleasant atmosphere, attentive staff, very tasty food.Negatives
I had to pay 10 euros for writing out a prescription to my own doctor at the sanatorium. In addition, the doctor was not competent to know which medications were issued with a prescription and which were not.
Ucherenko M.
24.02.2023
Positives
The rooms are always clean and comfortable, the staff is very attentiveNegatives
Food unfortunately wants more dietary
Iryna C.
23.02.2023