references
Reinhard Magiera
09.12.2019
Positives
very friendly and very helpful staff! Good healing treatments in inviting rooms! All in all we are very satisfied!Negatives
Heating failed; The shower had a leak when we moved into the room, the bathroom was a "swimming pool". The curtain rod rustled around our ears the first time we carefully touched it. The heater in the second room was leaking. The food was plentiful and (enough) good. From a healthy eating perspective, it could still be improved.
Elena Timofeeva
02.12.2019
Positives
Convenient location, helpful medical staffNegatives
There is no service as such. The food is of poor quality, monotonous, bad timing, the restaurant closes prematurely (30 minutes earlier than expected). Linen in the rooms is changed once a week, towels are provided upon request. The room is very small, the beds are terribly uncomfortable and extremely small. There are a large number of people undergoing medical procedures, and there is not enough medical staff.
Зоя Акимова
28.11.2019
Positives
Near the sources - necessary for me_ center _ quiet street _ the medical staff is responsive and experienced_ I especially liked the baths and gas injections and the physiotherapy room_ just great nurses and Anna Uvarova with information _ just smart _ was very helpful;; I will come again _Thank you very muchNegatives
The cleaning was not always of high quality_ but you have three stars and no one complained_
Татьяна Севергина
25.11.2019
Positives
On a positive note, the sanatorium is located close to the springs. Everything else is quiet horror.Negatives
The food is monotonous - buckwheat, rice, pasta. And so on in a circle. During the excursion to Prague, we were given a meager ration: a couple of rolls and pate, a bottle of water. Upon returning from Prague, we went into the canteen to drink kefir, the canteen worker stopped us and indignantly said that we had been given rations and we could not claim dinner.
Ivetta Dadayan
23.11.2019
Positives
Thank you !! Everything was very good.Negatives
No complaints or cons
LIUDMILA SNITKOVSKAYA
22.11.2019
Positives
Excellent location: near the springs (10 meters to the nearest). Very clean, German order in the room and during procedures. Even the massage is done conscientiously. The food, although not very varied, is satisfying (even too much))Negatives
The pool is a separate procedure, and when more than 6 people are splashing in it (and this is almost always the case), it becomes crowded.
Irina Murian
22.11.2019
Positives
Very good treatment and quality of procedures.Negatives
Uncomfortable bed. The food is mostly tasteless, sometimes too much salt. And why so much raw cabbage of poor quality?
Nadeshda Isbrecht
21.11.2019
Positives
Excellent treatment, excellent nutrition, excellent examination, excellent treatment. I'll definitely go next yearNegatives
We were given a room with a friend with one double bed, very uncomfortable and very dirty. When you lie on the couch there is no cushion under your knees, it’s uncomfortable with a sore leg
Галина Гуменюк
11.11.2019
Positives
I can only express my gratitude to the entire team of the Krivan sanatorium. Everything works harmoniously. Starting from the team at the reception and ending with the maids, you get only positive things. They greet guests warmly, politely, and very attentively. The first appointment with a nurse - again you are met with understanding and sensitivity. And the doctor, Mrs. Sofia, is a professional. All the staff who carry out the doctor’s orders are all attentive, they do their job not automatically, but with their hearts, as they say, they put their souls into it. The cuisine is excellent, thanks to the chefs. And the girls and boys waiters are simply wonderful, they provide excellent service. The rooms are clean, cozy, comfortable furniture. There is nothing to complain about. If I have the opportunity to go to Karlovy Vary again (as they say, all the stars will align), I will try to get to “Krivan” and I advise others, I don’t think you will regret your choice.
Маргарита Ковальчук
11.11.2019
Positives
This is my fourth time at the Kravan sanatorium. I really like the location, the treatment, the helpful medical staff. The restaurant has several rooms for dietary meals. Breakfast buffet, lunch/dinner main course a la carte. The rest is a buffet. The waiters work quickly and are very polite. Good number. Cleaned every day, towels changed every other day, bed linen every 4 days. I liked it very much. Thank you
Zoja Šupajeva
09.11.2019
Positives
All liked it. And the city itself, and the location of the sanatorium, its compactness, the treatment is varied, some procedures we have not even encountered in other sanatoriums, for example, in Lithuania or Belarus. The staff is polite, courteous, and most importantly, completely professional.Negatives
We didn’t feel any negativity as such. There are a few small wishes, such as that there should be some kind of shelf on the wall in the shower for soap, shampoo, scrub, etc. Otherwise, we had to put our bottles and jars on the floor, and this is not very convenient, and not hygienic. And further. Upon check-in, we were not reminded that we needed to call Sanatorium.com so that we could be included in the excursion to Prague. Because of this, we almost missed the excursion. We hope to visit Karlovy Vary again.. Thank you.
Frank Binder
06.11.2019
Positives
all the people were very friendly and helpfulNegatives
The selection at the buffet was unfortunately not very varied, but still tasty.
Alexander Gurkin
06.11.2019
Positives
The sanatorium is perfectly organized for treatment and relaxation. The location in relation to the sources and the center is ideal. We will recommend it to our friends and plan to come again. Excellent price/quality ratio!Negatives
The only drawback for the elderly and people with limited mobility is the presence of stairs in the transitions from one building to another.
Елена Котлярова
04.11.2019
Positives
I really liked itNegatives
The food is monotonous and not always tasty; after 2 weeks you get tired of the same thing.
Michail Chernov
03.11.2019
Negatives
Replacement by staff of primary procedures with secondary ones without the knowledge of the attending physician. It is impossible to get an appointment with the main doctor.
Александр Гренков
03.11.2019
Positives
Great location of the hotel, polite and caring staffNegatives
Formal attitude to treatment, no individual approach. I was on vacation with my mother and we were given the same recommendations after treatment, despite the fact that we are 40 years apart and have completely different physical conditions.
Roza Zhakipbayeva
31.10.2019
Negatives
When booking, it is not possible to immediately select the type of room (what was in the photo when booking was sharply different from what we were provided with).
Lucia Siroti
28.10.2019
Positives
The friendliness of the staff is very nice. Very good location. It is very convenient that all procedures are nearby in the same building. A wonderful and free trip to Prague. Thanks a lot!Negatives
There will always be something wrong - little things... The massage is very simplified, superficial. There was an accordionist concert in a small hall with about 60 people and no air conditioning was turned on - it was very uncomfortable...
Екатерина Кочкина
27.10.2019
Positives
Good location of the hotel, close to the springs, close to the hotel from which excursions depart. The food is delicious, the service is excellent.Negatives
It is unpleasant that in the spa center, which is the same for men and women, they allow you to be naked. This spoiled the overall impression of the hotel.
Данова Жанна
24.10.2019
Positives
Everything is thought out, rational, friendly, tasty and varied. Keep it up!
Valentina Grechukhina
22.10.2019
Positives
Very attentive staff, early breakfast on Saturdays and Sundays, excellent medical facilities and good doctors, very convenient location, clean rooms, good varied food.Negatives
There was none at all. The room we were checked into upon arrival was inconvenient for many reasons, and was immediately replaced with a more comfortable one.
NADEZHDA LEBEDEVA
21.10.2019
Positives
1. Wonderful natural factors, water helps a lot. 2. The staff is responsive and helps guide you in difficult situations. 3. I would especially like to note the high-quality work of the masseuse Daniela.Negatives
1. Despite the fact that we made an application two months before the trip, we were first placed in different buildings, but only then, at our request, we were placed next to each other. 2. We never got the promised excursion to Prague.
Ирина Вишневская
21.10.2019