references
Надежда Маркова
06.06.2019
Positives
Thanks friends! I am quite satisfied with my stay and treatment at the Krivan sanatorium in Karlovy Vary. Greetings and best wishes to all employees. Sincerely, Nadezhda Markova.
Елена Хабанова
03.06.2019
Positives
I liked everything: the organization of the transfer, the location of the sanatorium, the work of the sanatorium staff was excellent.Negatives
No
петро дзумедзей
02.06.2019
Positives
WE ARE SATISFIED WITH YOUR STAY AT THE KRIVAN SANATORIUM. DOCTOR SOFIA IS A VERY GOOD SPECIALIST. THE SERVICE IN THE DINING IS EXCELLENT!!!!Negatives
NEGATIVE IS LOST
Ирина Irina Макаренко Makarenko
01.06.2019
Positives
I received excellent treatment thanks to the prescriptions of Dr. Sofia and the nurses of all departments. I rested in a clean room. I enjoyed eating deliciously prepared food, having the opportunity to choose dishes. Following the recommendations of orthopedic doctors, I went for walks with a sore leg due to the location of the sanatorium on flat ground in the central part of the resort area
Вадим Агафонцев
29.05.2019
Positives
I am extremely satisfied with my stay at this sanatorium. I would like to visit the Krivan sanatorium again. I thank the staff of the sanatorium and the doctor.
ALLA KUDRJAVCEVA
29.05.2019
Positives
All I can say about the sanatorium is GREAT! Many thanks to the cooks!, service staff!, registration staff and information! Everyone is kind and friendly. Thank you all very much for everything!Negatives
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Erich Wagner
22.05.2019
Positives
Despite the language barrier, all the staff in the house were really nice and tried to make it as pleasant as possible.Negatives
If you don't speak Czech or Russian (only German), it's very difficult to communicate. I would not have expected that.
Nina Malashevska
22.05.2019
Positives
happy with everything. Excellent location of the sanatorium - everything is nearby. Wide range of medical procedures. decent food and service.
Anatolii Vasilev
22.05.2019
Positives
Second time in this resort. Of the budget options, I think “Krivan” is the most worthy option with a wide treatment base. Located a stone's throw from the Snake Spring. It's about 15 minutes at a leisurely pace to the geyser colonnade.Negatives
There was no negativity. The only thing is that the quality of food has changed not for the better compared to 2018.
VLADIMIR ODINTSOV
21.05.2019
Positives
Everything is fine, we liked everything. Many thanks to all the staff of the Krivan sanatorium.Negatives
There are always shortcomings, but if you came to rest and get treatment, why look for them?
Tatiana Arzamastseva
20.05.2019
Positives
1. Very convenient location: all sources are very close. 2. There is a kettle in the room. This is very convenient if you choose two meals a day. And you can just drink tea at any convenient time. 3. On approximately the third day of stay, a biochemical blood test was done, on the basis of which the doctor prescribed the necessary medications (in some places they only test for sugar using a glucometer). 4. Excellent breakfasts for every taste. Patients with diabetes were additionally given some kind of fruit for breakfast and lunch (I had two meals a day).Negatives
1. At lunch, the first course was often too salty. 2. The Internet only worked in the reception area. This is not very convenient.
Nadja Leinecker
20.05.2019
Positives
Accommodation, treatment, food are all at a good level. Many thanks to all the staff of the Krivan sanatorium. The location of the resort is wonderful.Negatives
I didn't look for any shortcomings.
Юрий Михайлов
18.05.2019
Positives
Convenient location of the hotel. Spacious halls. Regular cleaning of rooms and replacement of bed linen. Fast working wireless internet in the room. I rested for the third time in this hotel. The excursions are conducted by very competent guides.Negatives
Inconvenient lunch and dinner schedule. They end very early compared to other sanatoriums. The food became monotonous and meager. If you are not one of the first to arrive for lunch, then in an hour there will be no meat for the soup. This meat is brought out in a separate plate only once. When you ask the waiters to bring meat, they answer that the meat is out. In second courses, the cook can put 50 grams of meat on one plate, and the whole hundred on another. Who's lucky? And since the number of grams is not indicated on the menu, it is impossible to complain. Sometimes regular boiled or fried potatoes run out very quickly. They started giving fruit for lunch every other day. Although they used to give it every day. As for treatment: procedures are divided into basic (more expensive) and auxiliary. Although your website does not mention a word about this. The doctor tries to prescribe fewer main procedures and more auxiliary ones, but so that the total number of procedures corresponds to the stated ones. During the first procedure of peat applications, I was given a parafango. And if I had not been indignant, they would have done the same thing in the future. Even after I went to the doctor, instead of applications of natural healing mud (as beautifully shown in your video), I was given peat pads (peat inside a napkin). I even had to call your resort doctor, but she didn’t help in any way, citing that she was on a business trip. I think they replaced a more expensive procedure with a less expensive one. The conclusion is this: the sanatorium began to save on literally everything.Answer from Spa Hotel Krivan
Добрый день, Юрий. Благодарим вас за оставленный комментарий и за то, что снова выбрали наш отель для своего отдыха. Нам очень жаль, что у вас были негативные впечатления о пребывании в отеле. Ваши замечания послужат нам поводом для беседы с персоналом, мы будем стараться улучшить вопросы питания и лечения.
Viktor Flaum
17.05.2019
Positives
Very friendly and welcoming staff!Negatives
I would like a separate dietary food corresponding to a specific disease; for example, like at the resorts of Mineralnye Vody in the Caucasus of the Russian Federation.
Ирина Драгунова
16.05.2019
Positives
The sanatorium is located in the center, there is a magnificent park nearby, springs nearby, the weather was excellent, everything was perfect, the staff was excellent
Alex Vinokur
14.05.2019
Positives
I read dozens of reviews before visiting the sanatorium. Spent 22 days in Krivan. I share my impressions. The main idea: If you are going to rest and heal, rest and heal. If you are looking for shortcomings in maintenance and service, stay at home. Small negative details always exist. It’s impossible without them. I don’t know what happened before me and what will happen after me, but having meat and fish dishes for breakfast in addition to the traditional buffet is not bad at all. In the evening, for 22 days, the main (custom) dishes were not repeated even once. Salads - yes. But that's what they are salads for. We ate without restrictions, limits and diets. And....lost weight. Yes, not so much with fruit. This means it’s not the season yet... The room is small, but with ceilings of 4 meters. Not all have a beautiful view from the window and soft beds. These details are important in your apartment, here is the #1 treatment. Yes, there is dust here and there. Tomorrow they will wipe it... Yes, the fluorescent lamp has burned out. The rest burn well. Cleaning - daily. In three weeks, bed linen was changed four times and towels were changed daily. Procedures - on time, it is necessary to replace something - please reschedule the procedure - no problem. If you want a specific procedure more often, you will get it... The medical staff treated us with respect. The weather in April-May is cool. But nature doesn't have bad weather. We left on May 6 to the accompaniment of wet snow, but we didn’t want to leave. I really liked Karlovy Vary. We will definitely come again. Thank you very much Krivan.Negatives
Look for positive emotions in everything, do not attach great importance to temporary shortcomings.
Nathalie Meininger
12.05.2019
Positives
I liked everything, the service staff, the medical staff, just great guys, professionals, all the procedures without delays, without problems, no queues, everything was organized, in a word - well done, thank you very much to the entire team of the Krivan sanatorium. "I advise everyone!!!
sergei vasilev
10.05.2019
Positives
We liked everything, we were charged with energy and positivity for the year, we hope to come next year,Negatives
There is little fruit, no oatmeal for breakfast and very strange soups. During the two weeks of rest, the soup was edible only twice.
Nina Chistyakova
09.05.2019
Positives
Everything is clean, cleaning daily, towels changed every two days. Treatment: the doctor prescribed the procedures that she asked for.Negatives
For the first night we were given a room with a window into the wall and constant loud noise. On the second day we were moved to a nice room. The linen was not changed even once in 10 days. The food is monotonous, vegetable salads; Made-to-order dishes are normal; no fruit (in 10 days there was one apple). It was impossible to purchase additional procedures due to the large number of people. I will not go to this sanatorium for the second time.Answer from Spa Hotel Krivan
Добрый день, уважаемая Nina Chistyakova Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг.
Юрий Ларин
09.05.2019
Positives
MoodNegatives
The room has been refurbished from a similar room. There is no hallway, just one room, jackets hanging next to the bed and shoes. In the toilet behind the door there are three steps down to the bathtub and toilet, it is very easy to fall. Number 2103
Nadya Tsoy
08.05.2019
Positives
It was my first time receiving treatment in Karlovy Vary, I really liked it, it was absolutely excellent. Thank you
Елена Карташова
06.05.2019
Positives
Optimal price-quality ratio. Excellent medical base.Negatives
All the vacationers were surprised why the cook added salt to the soup. Only soup. For what?
Igor Labkov
05.05.2019
Positives
Very convenient and good transfer. The sanatorium offers quick accommodation. Normal treatment. Very friendly and good staff in the restaurant.Negatives
It's very cold in the pool. It's difficult to change procedures. The food can hardly be called dietary.
Альфия Фаязова
29.04.2019
Positives
Convenient location of the resort. It is convenient to get to the starting point of excursions. They respond quickly to emails from sanatoriums.com (many thanks to Irene). An excellent guide to Prague is Alena Ryazanova, she led the excursions well (informatively and reliably), and handled organizational issues perfectly, the bus was excellent. The transfer to Karlovy Vary and to Prague is excellent.Negatives
The excursion to Switzerland was led by Margarita (21-22.04). Organizational issues related to the stay caused severe anxiety. She didn't give me her phone number. She kept saying that if you stay, it’s your problem! Instead of clearly explaining or teaching what to do if you still get lost somewhere. Therefore, the feeling of enjoying the holiday was blurred and there was terrible tension and fear of falling behind the group. Content-wise it worked WELL. Wish: More loyalty for older people who do not have spoken English and more “explanations” on the details of their stay (how to have lunch, go to the toilet, etc.)
Геннадий Романенко
29.04.2019
Positives
The hotel is located next to the springsNegatives
There is no good gym, the voucher was advertised as a free trip to Prague, no one at the hotel knew about it, after 2 weeks I still couldn’t find this tour operator
Galina Deis
28.04.2019
Positives
I liked everything very much. I will recommend it to everyone. Thank you very much. I will try to visit you every year.
Irina Baranov
26.04.2019
Positives
Good number. Purity. Cleaning every day, linen change even upon request outside of the schedule. Professional doctors and nurses. Polite staff. Flexible approach to customer requests. Convenient location. Additional services: tickets to concerts, theaters, excursions. The information service works well. Delicious and inexpensive food for an additional fee in the Bohemia restaurant. Possibility to purchase additional procedures. Inexpensive in accordance with the doctor’s recommendations, desire and availability of free time. A beautiful city!Negatives
Small selection of dishes during the day and evening. I would like more salads. It is a pity that bar services, for example, cannot be charged to the client’s account at the reception desk. Sometimes you wanted to drink or have a snack, you didn’t always take money with you, and going to your room to get your wallet for a glass of beer or juice was not convenient. This service is available in almost all hotels and spas in Europe and the East. I hope that the department will eventually replace the old furniture.Answer from Spa Hotel Krivan
Уважаемая Ирина! Благодарим Вас за оставленный отзыв и высокую оценку нашего отеля. Мы принимаем во внимание все замечания и старательно работаем над улучшением сервиса в нашем отеле. Будем рады вновь увидеть Вас!
Alexander Martin
26.04.2019
Positives
Very friendly staff in the restaurant, clean bed linen, towels. Good treatments. Thank you!Negatives
Had to wait 2 days for the bathrobes.
Владимир Кожинов
25.04.2019