Reviews about Lázeňský hotel Kriváň 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Krivan

Sadova 5, 360 01 Karlovy Vary
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Exceptional Reviews: 1450
9.3
10
overall rating
9.4
10
treatment rating

references

Swetlana Mai
03.01.2024

Positives

Everything was very good. New Year was great
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Larisa Mehlman
03.01.2024

Positives

We liked it and are satisfied. Will recommend and will definitely come again. Thank you for everything
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Heinrich Weissheim
03.01.2024

Positives

All was good

Negatives

The accommodation room was very small and the steps leading to the bathroom were very uncomfortable, because I have problems with my knees
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Nadezhda Taranetc
03.01.2024

Positives

There are a lot of procedures, but for treatment it’s good, but for relaxation it’s a little stressful, but it’s important to understand why you’re eating. The rooms are clean, they are cleaned well... the food is not too bad either, so to speak, proper nutrition😊. True, salads include cabbage and carrots, only in different variations😁. All the nurses are great 👏🏻. Doctors almost too (except for the heads of the doctor🤔)

Negatives

The bed in our room was not comfortable 😞. We needed to take a statement in German upon departure, the nurse sent us to the head doctor, but unfortunately she yelled at us and told us to come at 15:00, and at 12:00 we had to leave the hotel. But at the same time, she said that it was not her problem, it was in the 11th office. Then we went to another doctor, office 3, and she did it in 3 minutes without any problems!!!! In 3 minutes!!! It didn't even take 5 minutes! In general, of course, there is no longer any desire to return to this hotel, since first of all you are going there for treatment, and if such an incompetent attitude from the head of the doctor, then you don’t want to go to her next time. And the rest of the medical staff are great!
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Andrej Spilman
03.01.2024

Positives

This is the third time in this hotel and if there is an opportunity we will come only to Krivan. Everything was at the highest level as always. Thank you everyone for a wonderful two weeks of treatment and relaxation.
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Olga Bertram
02.01.2024

Positives

Very nice, competent and helpful staff.

Negatives

The floor carpet in the room was very old and therefore very smelly. Toilet without sink.
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Svetlana Weghaus
02.01.2024

Positives

This was our 7th time in Krivan. We were happy and satisfied as always

Negatives

Nothing
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Viktor Serban
02.01.2024

Positives

Thank you very much for the rest and treatment, everything was great.

Negatives

I would like variety in food, more fruits.
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Christoph Dahlem
31.12.2023

Positives

I am very grateful to the girls massage therapists! They are professionals in their field! In general, I can rate the entire medical staff as excellent. I recommend! Thanks everyone!

Negatives

Poor nutrition. It's so bad, I didn't even expect it. Breakfast was good. But dinner, forgive me, it was not possible to consume it. They left and left hungry. It is something.
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Konrad Bruch
31.12.2023

Positives

The first, of course, is the location of the sanatorium to the springs. The staff is very friendly. The medical facilities are excellent. The rooms are clean. Cleaning is done every day. Towels are changed daily. Thank you very much for the rest and treatment. Happy New Year.
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Navasiolava Valiantsina
27.12.2023

Positives

I liked everything very much. I will come to you again!

Negatives

On the first day of arrival it was cold and there was no way to get a heater, so at the beginning of the rest I caught a little cold.
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Galina Hons
25.12.2023

Positives

Happy New Year! Thanks to everyone who helps me improve my health! For me, Krivan is the best of all the places I have been. I thank all the hotel staff. The staff is excellent / the merit of the administration /. The emotional atmosphere helps the treatment. There is no negativity in Krivan, but the clients create it, and the employees skillfully and tactfully solve each one in their workplace Guys, I want to come back to you. Thank you! Sincerely, Galina Gons, your regular customer!
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Bjorn Ekelund
14.12.2023

Positives

Nice with a pool

Negatives

I asked for gasinjektions but didn't get it. Soo I had too go to other hotel to get it I didn't get blood sample and in fact the say it's 2 blood sample included It's bad that at so few in hotel can speak English or German
Mykola Avyerin
11.12.2023

Positives

The staff is very friendly, the room is comfortable. The location of the hotel is good, everywhere is close.

Negatives

Food for a medical sanatorium is nightmarish, it has nothing in common with a dietetic one. Plus the quality of the products themselves - at the lowest price. It can be seen that the cooks save a lot, yesterday's dishes were often offered. Medical procedures are illiterately prescribed, so that there is an effect from the treatment, you need to understand yourself and ask the doctor about the necessary procedures. There is a lot of chlorine in the pool. In general, the sanatorium is more like a nursing home.
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Zhovtopup Iryna
10.12.2023

Positives

I liked everything very much. Thank you to all the staff of the resort!
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Bruno Plesnivy
09.12.2023

Positives

After the second night we got a new room in a better location because I have problems with my lungs and long journeys are difficult for me. That was a very nice gesture.

Negatives

The hotel is very spacious and not everything can be reached by elevator. That's why I wouldn't recommend it for people with walking disabilities.
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Natalia Seel
09.12.2023

Positives

I was happy with everything. I liked everything, Unfortunately I fell ill with Corona and couldn't stay until the end. Thank you very much for everything.
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Nelly Wintergoller
30.11.2023

Positives

I was on vacation in the Czech Republic in Krivan from 11/16/23 to 11/29/23, I was very pleased, the medical staff are all very polite, they all work smoothly and there is no need to wait on time, I would like to mention the massage therapist Tatyana, she is a professional in her field. I would also like to say about the head doctor, competent and polite. The food is varied and suits me quite well. I plan to visit this wonderful place again next year and stay at this hotel
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Valentina Neugebauer
29.11.2023

Positives

This is my third time in this resort, the room was cleaned every day, towels were changed every day. The room is warm, there is a hairdryer and a kettle.

Negatives

Another nurse in room 15 does not do gas injections very well, leaving 1 cm scratches on her body. There are a lot of people dissatisfied with her work. The old nurse was better, please bring her back.
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Khalicham Khaidarkhodzhaeva
25.11.2023

Positives

The staff in the restaurant is very friendly,

Negatives

The food has no taste at all, the choice is according to the list, where there are only 5 alternatives, a piece of fruit for each (there is no choice) apples, orange, melon, in general, whoever managed to eat it, and the rest just look into other people’s plates (terrible,) there is nothing to eat breakfast, there is nothing to drink coffee not possible (in thermoses it’s barely warm and soluble!!!! For dinner you have to ask for sandwich butter but you don’t always get it,???!!!!!) The nurses are just waiting for you to feed them, I don’t complete the procedures on time and in numbers For example, we bought additional gas injections (36 injections for 16 euros, that is, 72 euros) but personally, I received from 25-30 maximum, I counted!!! The massage is terrible (only 2 staff can do it, respect them) the staff in the water baths are very rude, you feel like you are lying in her personal bath, slamming doors, your face is always dissatisfied! In general, I do not recommend it to anyone!!!! It’s a shame, I vacationed at (English Court) last year, I really liked it, I recommended it to everyone..... but this hotel 😱. Just what you write beautifully about the hotel but nothing corresponds!!!!
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Владимир Кутыла
25.11.2023

Positives

Good location and very cozy hotel. Friendly staff.

Negatives

The doctor from office 11 is a crazy person. She doesn’t belong there at all, she spoils the overall impression of this hotel.
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Bokenbay Khairullin
23.11.2023

Positives

Very good medical base. Everything is done on time, without crowds, and with high quality. The location is also good, close to the springs.

Negatives

Nutrition policies should be reviewed. It is IMPOSSIBLE to eat 3 cabbage salads for lunch and dinner all 10 days in a row: - one cabbage with cucumber - the second cabbage with pamidors - and the third, cabbage with carrots. In general, you either need to change the driver or send him for training. In any case, something needs to be done about nutrition. The food is simply terrible.
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Alexandr Albert
22.11.2023

Negatives

There are hardly any treatments on weekends. You have to pay extra for the sauna and swimming pool.
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irina Kuzin
21.11.2023

Negatives

Unfortunately they do not have an elevator for disabled people.
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Maria Ursachi
20.11.2023

Positives

Clean and cozy

Negatives

Regarding the staff, the doctor at the premium first of all gave me a form to sign without explaining what to sign. I forgot to schedule 11 procedures and tests that were paid for. When I asked to complete the procedures, the nurse behaved irritably (the doctor was not there). Unfortunately, I never received a refund.
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Natalia Hramtsova-Veys
20.11.2023

Positives

Hello! I like! Thanks a lot!
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LUCIJA MATUIZO
19.11.2023

Positives

My friend and I are very grateful to the administration and staff for the wonderful time and treatment, cleanliness, location as 5 stars, next year we will definitely return to Krivan.
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Lydia Wjasowtschenko
19.11.2023

Positives

I stayed at the hotel for three weeks, came from Germany. I really liked everything. The work of the staff is at the highest level. Everywhere is clean. The food is excellent, varied and tasty. The procedures gave a positive result. I really want to come to this hotel again.
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Olga Bierich
15.11.2023

Negatives

We checked into the hotel on Sunday, right after lunch, and only received an appointment with the doctor on Monday afternoon; as a result, we didn’t receive any procedures on Monday, which made us very upset. When we bought the ticket, they promised that there would be Moorpackung in the procedures, in fact this was not the case. Very annoying!!! They were not happy with the doctor’s appointment, it was very dry, without initiative, it seemed like they prescribed the procedures for themselves.
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Ludmila German
10.11.2023

Positives

I'm happy with everything!!!
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