references
Positives
We liked it very much. The treatments, the location of the hotel, the food and the staff were all great. We plan to come back next year. Thank you for everything.
Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Miss Dr. Vykhystenko and the nursing staff are friendly and highly qualified. I would like to come again.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Wonderful air, the sanatorium is located in the forest. The path to the springs was not at all stressful. The procedures were prescribed taking into account my preferences. The spa area deserves special attention. Good food, always a choice. Thank you very much to the SANATORIUMS company for their clear and well-coordinated work.Negatives
netNegatives
Very few people can speak German, which wasn't always an advantage. The Prague trip was only in Russian, as if we were second class citizens (on the bus) I didn't think it was okay.Positives
Great staff, great treatments, great wellness area! Lovely again!Negatives
Drinking water available in the foyer would be good!Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
God willing, I would love to come again. I will also recommend the hotel to families and friends.Negatives
A water dispenser wouldn't be a bad idea in the foyer.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Huge Luxury room. Beautiful view, air, nature.Negatives
Poor food, no proper treatment, poor food, lack of everything in the rooms.Positives
We really liked the hotel and would be happy to come again. Very good treatment, saunas, swimming pool.Negatives
The food was good, varied, but I wish that not only hot dishes were included, but also sauces for salads. And still not knowing which hotel to choose for treatment, specifically for our illnesses, you advised us to consult with your doctor, but she never answered my calls or my message. We had to choose ourselves based on the recommendations of relatives and friends.Positives
Thanks a lot!!!Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Super aceNegatives
The rooms could be cleaned betterAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
The location is great, you can reach the center either on foot or by bus. Nice and quiet in the park. Rooms are well equipped, you have everything you need. The quality of the food is ok, but nothing more. The saunas are good, they are never full. You can drink the healing water directly in the hotel or in the park.Negatives
Water in the indoor pool was too cold for me.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Nice room, good cleaning. I would like to mention the massage therapist Vaclav and the girls who work on paraffin. Beautiful air, beautiful park.Negatives
Distance from the colonnades. Lack of hydromassage jets in the pool. Of all the saunas, only the Finnish one works well. Thanks to the sanatorium in the person of Irina Zamyatina, who clearly answered all questions about organizing the tour, as well as Adelaide, who organized excursions for us.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Excellent service. Good prices.Negatives
They did not provide a free trip to Prague. The representative of the sanatoriums(Adela), when he sold tourist tours, deceived a little.Answer from Spa Hotel Richmond
Thank you for your feedback. Please, let us know that our hotel does not arrange trips. Have a nice day. Marketing Department Parkhotel RICHMOND.
Positives
The air is wonderful, the sanatorium is located in the forest. The path to the springs was not at all stressful. The procedures were prescribed taking into account my preferences. The spa area deserves special attention. Good food, always a choice. Thank you very much to the SANATORIUMS company for their clear and well-coordinated work.Negatives
No .Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Good afternoon, we returned from vacation this morning, I would like to thank your site for its support throughout the entire period of vacation, special thanks to the Richmond Med Spa Hotel. to the staff, reception, cooks and waiters, maids, all hotel workers, we rested for 12 days, we were simply in heaven, the air, location, food, attentiveness, cleaning, cleanliness and very beautiful. I want to write a lot and thank you too, I highly recommend the hotel, the most wonderful and quiet, cozy and beautiful, with an excellent spa, thank you very much for the welcome. We will definitely come back to you next year, have a nice day to you all.Negatives
Little vacation, no negativity, only positivity, see you next year.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
An unforgettable vacation for the soul. Surrounded by forests, lakes and rivers. Cleanliness, quality of service, procedures and varied food at the highest level..Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We express our gratitude to all the medical staff and restaurant workers for the excellent service and treatment. We wish you all happiness, health and prosperity for the benefit of people's health. Be happy. Sincerely, Tatyana and Vladimir Karpovich. Spain, Barcelona.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
Hello? My impressions are only positive. Everything is clean, well organized, the staff and the doctor are very friendly. We will come back next year with friends.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
I liked everything. It was my first time in Richmond. Beautiful park area, polite, helpful staff, more than enough food for me. After the break it was a pleasure to be in Karlovy Vary again.Negatives
Some medical procedures (to measure blood pressure) are paid.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Masseuse Tatyana! Golden hands! (after I changed the masseuse, room number 6) The waitress, I don’t remember her name, is friendly and responsive. Cleaning, the girls were great! They did everything quickly and efficiently!Negatives
Massage! It was something! The masseuse, sitting on a chair, rode around me, stroking me with one hand sometimes, when I asked what this “new technology” was, she received the answer: your withers are inflamed and you can’t touch them!! I asked to change the masseuse and received a better classic massage. I would also like to note the kitchen staff who simply zealously guarded all the pots and lids, God forbid you open it and see what’s so delicious there, rude and angry girls, it was so unpleasant! I listened to so much for my money.....Positives
The sanatorium is located in a wonderful park area. The staff and nurses are always courteous and friendly. The food is exceptional, varied and for every taste, just like in the best restaurants. A special compliment to the chefs.Negatives
a small problem with cleaning the room: the dust on the furniture was not wiped off at all and the floor in the bathroom was not washed.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
Only positive emotions after relaxation and treatment at the Richmond Hotel, excellent location, friendly staff, cleanliness of the room, change of robe upon request, good food, ample breakfast and dinner. I would like to come to this hotel againNegatives
NoAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
A very good hotel in a beautiful and convenient location in Karlovy Vary! A little away from the city center in a park, next to a forest! A wonderful place for a walk! The staff is attentive and friendly! Everything is very clean and beautiful! It was a pleasant two weeks of vacation!Negatives
There is no negative, I would like more cultural programs in the evenings at the hotel.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
An excellent resort. This year we chose Richmond again for the fifth time. Our family loves everything here.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
5 +Thank you for everythingAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
Thank you for such a warm attitude towards visitors, excellent treatment, excellent food, I really liked it 5 +Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
Thank you very much for everything everyone. Everything was excellent + 5Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
I can’t even find a negative, the sanatorium’s website is the best of all that we have contacted, they always respond to correspondence, many thanks to Svetlana who is always in touch, I advise everyone, you will not regret it, I wish you further success and continue in the same spiritAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND
Positives
I thank the Higher Powers for such a magical opportunity to spend 11 days in Karlovy Vary and the wonderful Richmond sanatorium. Everything is at a very high level: wellness treatments, SPA, thermal pool, very friendly staff. Food - excellent breakfasts, + restaurant dinners. Everything is very delicious! When booking, I indicated “windows to the forest”, and it was me who was given windows to the forest landscape :) Richmond is located on the outskirts of Karlovy Vary in a very green place. It is nice to exercise in the nearby park in the morning. Mineral drinking water is supplied to the hotel, which is very convenient. If you need to completely “reboot” your Soul and Body, then definitely go to Richmond, Karlovy Vary. So once a year, I recommend it to everyone!Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND