references
Positives
My vacation was successful. I liked everything: my room, quality of treatment and food, swimming pool and wellness center. The entire hotel staff is friendly and professional. The hotel is located in a park area. I bought a weekly pass at the reception for 250 CZK and took bus number 2 to the springs or to the city center (in the opposite direction). Also, of course, I walked a lot
Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Many thanks to the chef and restaurant staff, everything is top classAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Very attentive polite staff .no problem. that arose, but there were practically none, were resolved instantlyNegatives
The pool has cold waterAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
I liked everything very much. We'll definitely come again.Negatives
There was no negative feedback.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Medical treatment was very good, the majority of staff were very committed, the buffet was very varied, there was a wide selection, fresh fruit, salad, and left nothing to be desiredNegatives
There is definitely room for improvement when it comes to housekeeping/room cleaning, we arrived with a dog and paid for it accordingly, sometimes no room cleaningPositives
Richmond is a wonderful hotel! We were there for the first time. Treatment, food and service at a high level! Thank you!!!Negatives
-Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Richmond Sanatorium is a great place for treatment and relaxation! The attentive and friendly hotel staff is always ready to respond to any of your requests! We were in Richmond for the second time, the food and service were even better! The impression is only positive! I hope we will visit again!Negatives
-Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
This is the seventh time at this hotel and we have always been satisfied. I would like to note the work of the kitchen staff, cooks, waiters, everything is at a high level.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
What serdecznie nice and relaxing staysNegatives
NothingAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
We really enjoyed being here. The hotel has the best location. The breakfast was very sufficient. The entire staff is very friendly and very helpful if you have any questions. We are already looking forward to being there again next year.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
The hotel has a very good location, no noise, right next to the forest. The wellness facilities are very nice.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Nice bright, large, warm room. Kind staff - always ready to help. Good procedures. The food in the restaurant is excellent.Answer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Positives
Particularly noteworthy is the hotel's beautiful location, away from the hustle and bustle and yet only about a 20-minute walk from the center. The single room was pleasantly designed, especially the bathroom left nothing to be desired. With a few exceptions, the staff was really very friendly and accommodating. If problems arose, attempts were made to remedy the situation immediately; in some cases the problem could be solved after just 5 minutes. The food is rich and varied, and it mostly tasted very good. Also worth highlighting here is the a la carte restaurant with very friendly staff and delicious food at affordable prices. Guests enjoyed using the swimming pool and wellness area to relax.Negatives
You couldn't turn down the air conditioning in the room, so it was around 22 degrees Celsius. On the one hand, very pleasant, but definitely too warm for sleeping and the device constantly made loud noises. Unfortunately the technician couldn't do anything. I then opened the window at night and used earplugs. When eating, it would be nice if there were more sliced fruit. Without a sharp knife, peeling some types of fruit can be a bit difficult. Different types of tea in the evening would also be an idea. The price only includes black tea and water. The politeness of a few employees leaves something to be desired. Unfortunately, that leaves a somewhat bitter aftertaste.Positives
Very great SPA facility, quiet area, great hiking opportunities.Negatives
A little more peace and quiet during meals would be nice. But it's a bit hectic on some days, which of course isn't due to the sanatorium. But to holidaymakers of Russian nationality. That's something we have to deal with these days.Positives
Overall we were very satisfied and will be back next year 👍Negatives
Actually nothing, but the food in the morning could be warmerAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
We really liked it. Our children did too. We plan to come again.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We liked everything very much. We will be happy to come again. We recommend it!!!Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Great vacation. Thank you!Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Everything great!Negatives
NothingAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Everything was good.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Negatives
Nothing special, expected moreAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Treatment, food, staff...everything is great. There is a great desire to return :)Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Все было отличноAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Everything was wonderfulAnswer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Positives
Very satisfied, will come again!👍👍👍Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
The procedures were carried out well, the nurses were great, the equipment was relatively new. The sanatorium is located away from the city, good for walking.Negatives
Saturday and Sunday are days off for the hospital, the last few days turned out to be a mess, if I had known in advance, I would have taken fewer days. There are no medical specialists at all, only one doctor, like a therapist, and he will write a story practically from your words. If you want to see another doctor, go to another clinic, the appointment is 200€... Analysis is additional 30€... The sauna is incomprehensible, they may not give you a towel and sheet, they may close it earlier, the pool may be made for walruses, foreign odors, unpleasant, no wheels , the faucet is standing, no one knows what kind of water... Mineral water should be warm, but in fact it’s cold... The food is not varied, it’s the same almost every day. The juice can be diluted... The rooms are cramped, there is no space, all my knees were knocked off the corners of the bed and chairs (why there are three chairs and a table is unclear). They don’t provide free water, as they usually do in the rooms, you drag it from the city, there is no kettle, the minibar is full, but the prices are wow... I definitely won’t go to Parkhotel Richmond again.Negatives
TV is useless. there are no programs in either Russian or Hebrew, incl. didn't see anything. If we knew in advance, we could cook something in the rooms; there are no kettles. There is no way to make tea or coffee in the eveningNegatives
No staff in the evening who can help with problems. There were problems with the heating in our room. The heating was so loud that it was impossible to sleep. Otherwise we were very satisfied. Kind regards, Uwe PoweleitNegatives
1-Sort out old bed linen 2-Repair the floor in the bathroom of room 537.Positives
Just a wonderful hotel and the lokation is amasingAnswer from Spa Hotel Richmond
Thank you for your feedback. Have a nice day. Marketing Department Parkhotel RICHMOND.