references
Vitalij Funk
08.08.2021
Positives
Very quiet area on the outskirts. Not far away there is a source of drinking water. Possibility of long walks in close proximity to Peter the Great Mountain.Negatives
Small, but nevertheless not very pleasant, changes in the quality and provision of services compared to previous years. For example, you can get juices, tea and coffee only during breakfast, and only water during lunch and dinner. Although the description on the Internet says the opposite. It is also worth noting the constant presence of a feeling of biased, and sometimes even arogant, attitude of most (but not all) staff members towards Russian-speaking hotel guests. Perhaps this is due to the Czech mentality!? BUT how, in this case, can we explain the completely adequate and friendly treatment from other hotel representatives!?
Viktor Funk
08.08.2021
Positives
Excellent nature and a very calm area (the very outskirts of the village) with direct access to walking routes along Peter the Great Mountain.Negatives
Small, but nevertheless not very pleasant, changes in the quality and provision of services compared to previous years. For example, you can get juices, tea and coffee only during breakfast, and only water during lunch and dinner. Although the description on the Internet says the opposite. It is also worth noting the constant presence of a feeling of biased, and sometimes even arogant, attitude of most (but not all) staff members towards Russian-speaking hotel guests. Perhaps this is due to the Czech mentality!? BUT how, in this case, can we explain the completely adequate and friendly treatment from other hotel representatives!?
Volodymyr Engel
07.08.2021
Positives
the doctor is good, professional, takes into account opinions and makes concessions. food is very good. treatment also . sauna pool Kneipp class.Negatives
The massage is very unprofessional. There are many people and there is only one cafe machine. the timing of procedures does not take into account human capabilities.
ELENA RUDNEVA
07.08.2021
Positives
I liked everything, great resort! We hope to return again!Negatives
No
waldemar siegel
03.08.2021
Positives
The quality of service in the wellness complex, swimming pool and various saunas, was excellent.
Alexander Stumpf
03.08.2021
Positives
I really liked it! Everything is very convenient! Clean! The staff is friendly!Negatives
It’s bad that the dining room didn’t provide drinks for lunch and dinner. There are baked goods, but where are the juices, tea or milk to go with them?
Anna Ghazaryan
02.08.2021
Positives
My parents in law liked the treatments. The staff was kind and helpful, but it would be better if their English were better. My wife speak Russian, so that worked fine.Negatives
Impossible to change treatments. Tried on the first day before breakfast. Didn't go to half of treatments because time and type didn't suit me. Had an excelent Thai massage in town instead. Couldn't get information/suggestions of hiking possibilities in the area. Went to turist information in town instead and got a map. Couldn't recharge my EV (car) at the hotel. Went to Globus instead and used fast charger. The food was ok but too much the same. My wife and I went out to eat half of the time.
Gromovenko Nadiia
30.07.2021
Positives
The hotel is located in a wonderful park area, ten minutes from the promenade. The staff is attentive and friendly. There are rooms for every taste. The food is varied, high quality, very tasty. Everything here is aimed at excellent relaxation and recovery. We will definitely come again and again.
Werner Knittel
29.07.2021
Positives
When booking on sanatorium. com, a trip to Prague was included. Our tour guide was called Valentina. She told and showed us a lot of interesting things, we had a lot of fun. The Hotel Richmond has a very nice location, delicious food, nice staff in all areas. Only to recommend. Perfect rest.
Anna Frik
29.07.2021
Positives
For lovers of silence, this is an ideal option. A huge plus of this hotel is the park where you can calmly wander along the paths and enjoy the fresh air. The hotel is located away from the center, so it is very quiet and peaceful. Even though the hotel is huge, we only met people in the restaurant. Great pool, several saunas. And they work both morning and evening. Special thanks to the medical staff! I was a little sick and the doctor immediately examined me, they helped me, they called my room a bunch of times to find out how I was feeling. The food is varied, you won’t leave hungry. It is possible to order any dish or drink in the restaurant (for an additional fee).Negatives
The only negative was the lack of mineral water in the hotel itself at the time of our stay there (renovations were underway), which no one warned us about in advance. We only found out about this upon check-in. The nearest source is 1.5 km one way. .. You need to drink water 3 times a day. We ran around there instead of leisurely walks.
Larissa Bogdanova
28.07.2021
Positives
Very good facility. Very friendly and hardworking staff in the restaurant. Food was excellent, large selection. Enough parking spaces.Negatives
Far from the colonnade for the elderly sick people. There is no space on the terrace for non-smokers.
Igor Bachmut
27.07.2021
Positives
We vacationed at the Richmond sanatorium for the first time, the meeting, the accommodation, the staff, everything was great, varied food, excellent cuisine, special thanks to the cooks, as well as to all the service staff, without exception, we were satisfied, I would like to separately talk about location of the hotel, a large park area, and the air cannot be expressed in words, the smell of linden, grass, a stream flows along the hotel, walks in the morning and evening, the sound of water, birdsong, it’s romantic, I would also like to mention the parking, it is located on the hotel grounds, under security, a magnificent terrace where you can sit both during the day and in the evening, drink coffee, chat, the hotel is located near the city center, this made us very happy, we could take a walk, or go on a train that arrived at the hotel every hour, again I would like to say thank you to the hotel staff, without you the holiday would not have been great, we will come again, that’s for sure, your hotel is the place where you want to return.
Svetlana Müller
26.07.2021
Positives
A nice hotel, ideal location, very nice staff. Rooms, wellness area and restaurant are very good and clean. The food always tasted good. The hotel can only be recommended.
Andreas Peter
26.07.2021
Positives
Surroundings are very nice, quiet location, lots of walks.
Elmira Heinrich
26.07.2021
Positives
Great hotel!!! Everything fits perfectly! Will gladly come again!!!
Vitali Gass
26.07.2021
Positives
Tasty food. I liked the location of the resort. It has its own bar and terrace. Excellent swimming pool and saunas, parking for the carNegatives
What I didn't like. So not all nurses are friendly. Only during lymphatic drainage and gas injections the staff is friendly. The massage is not very good. The ladies at the reception are generally unfriendly. There is only one grandfather who helps with luggage. He's very helpful. And cheerful. Everyone else is like zombies, neither hello nor goodbye
Lena Likus
26.07.2021
Positives
Very quiet location and beautiful surroundings, a little out of the way, just right for people who like to move
Carmelo Modica
25.07.2021
Positives
Everything is very good. The food tasted great every day, there was something for everyone. The treatments were also very relaxing and flawless.Negatives
We have nothing negative to report.
Konstantin Jakob
25.07.2021
Positives
I would like to mention the stay at the Richmond Hotel on the positive side; everything was great, Service; treatment; food; everything is just high class; everything is organized; I would like to mention the swimming pool and sauna, everything is located very conveniently; the staff is polite, the hotel is located in a convenient location, in greenery and close to the center. the service from Sanatoriums.kom is excellent. parking is inexpensive.
Сергей Штепа
25.07.2021
Positives
Very beautiful nature, fresh air, silence, tranquility and comfort - everything you need for relaxation!Negatives
It's a pity that the thermal pool was closed
Evguenia Markovskaia
25.07.2021
Positives
The second time we vacationed at the Richmond sanatorium. We really like it with you. Wonderful location, very beautiful, clean well maintained rooms. Very comfortable bed. Diet food. My husband’s sugar returned to normal, I lost a couple of kg, but we were always full. Thanks to the chef for his professionalism.Negatives
I would like a little more variety in the choice of dishes. We didn't have enough tea or coffee for dessert for lunch and dinner; we could only drink water. It was so far away that there was no opportunity to drink water in the hotel itself.
Sorin Dumitru Lalescu
25.07.2021
Positives
Top
inga morgenstern
22.07.2021
Positives
This was my third time in Richmond, and I had a wonderful time again. The procedures, the competent and polite staff, the spa area... in general, everything is at a good level. Great service in the restaurant, but...Negatives
Perhaps because of the corona, the hotel was not full, the assortment became more modest. And it’s a shame that there is no more tea for lunch and dinner (.
Sargis Ghazaryan
20.07.2021
Positives
Excellent hotel. Everything was very good.Negatives
There is no negativity.
Radmila Chergiani
19.07.2021
Positives
1. Hotel location. The luxurious hotel is located in a beautiful park, 1.5 km from the drinking colonnades. Peace and quiet. It is pleasant to walk along the Goethean stitch to the source and back on a flat surface. There is a source of drinking water along the road. Very tasty. After lunch and dinner, you can sit on the benches in front of the Teplaya River. There is always parking for cars. 2. Very polite, friendly, qualified staff. And reception and room cleaning and dining room. Everyone is very polite. 3. The rooms are stylishly furnished. Equipped with everything you might need. The mattresses are soft, I wish they were a little firmer. 4. Doctor and honey. the staff works impeccably. The doctor always meets halfway when prescribing procedures. Examines carefully. The medical staff performs the procedures with special care and professionalism. 5. Magnificent and varied SPA complex. They provide towels and sheets, and what is especially convenient is that there is a swimsuit spinning machine. Overall the Richmond Hotel left a good impression. I want to come back here. And I hope that this will happen soon. Thank you.Negatives
I would like tea for lunch and dinner. It was sorely missed.
Alla Lozova
19.07.2021
Positives
Everything is very good. Simply great! Very pleased with the hotel. We will definitely come again. Many thanks to all the hotel staff.Negatives
No
Alla Holitsyna
18.07.2021