references
Irina Karakozova
20.07.2015
Positives
Comfortable room. The food is good, the work of the staff is excellent. Very good location of the sanatorium - surrounded by forest. If I go again, it will only be to Richmond.
Larisa Mikheeva
06.07.2015
Positives
Located in the park, excellent food, polite staff.Negatives
In room 308 the windows faced the wall (were not warned)
Ihor Ryabchenko
11.06.2015
Positives
The location of the hotel is very convenient, the place is quiet, there is a park around and fresh air, a source of healing water right in the hotel. It is convenient to take walks to the historical center of Karlovy Vary (10 min.) Good procedures are already included in the package, you can order more if desired. The food at the hotel is good, there is everything you need, greens and fruits (I have lived in Italy for 25 years) as well as excellent draft beer which only helps the treatment (in my opinion). Upon arrival at the doctor’s appointment, the pressure was 150/110, when leaving it was 130/90. I did not expect such a result during the week of my stay since I did not particularly adhere to the diet and rested for my own pleasure. I definitely recommend visiting the Natural Beer Baths, which are located 10 minutes away. drive from Karlovy Vary in a picturesque place, it has its own brewery, restaurant and lake where you can catch fish which will be immediately cooked for you in the tandoor. All information on the website www.eurocentrum-pivnilazne.cz/ru I will definitely come again and again to this beautiful place of Karlovy Vary. Thanks to the sanatorium website where I booked a vacation at a great price.
Vitalii Chuprin
02.06.2015
Positives
This is not our first time in Karlovy Vary, but our first time in Richmond. Our friends often stay here and have described this sanatorium very positively. In our opinion they were right. We were completely satisfied with everything. Out of caution, we do not give the most excellent ratings, because... last year we were at the “President”, and everything suited us there too. We didn’t order “President” through you because... they did not, in our opinion, live up to the commitments they made to us... In the end, we came to the conclusion that Richmond was better. From now on we will focus on it. Thank you for your help with the booking. Anna and Vitaly Chuprin.Negatives
No.
Марина Городнова
05.05.2015
Positives
Excellent hotel, in a stunning location. Air, walks, privacy. “Named” sanatorium, with history and traditions, a professional approach to balneology. Excellent treatment. Surrounded by a park and many paths along wooded hills, walks along which provide not only bodily pleasure, but also inspire reflection and a “romantic mood”: Goethe, Schiller were here... A good Spa complex. Friendly staff. All this together makes the holiday truly resort-like. It’s 15 minutes to the center if you “miss” the shop windows, shopping and crowds of holidaymakers. A good mood will determine your wonderful holiday, which is what we wish!Negatives
More recommendations than negativity. Not suitable for those who like to party. Rooms ending in 10-15 overlook the backyard and garage, which determines the morning noise, starting at 6 o'clock. This will cause displeasure among the demanding public.
Елена Бобрешова
21.04.2015
Positives
I really liked the location of the hotel, there is a beautiful park nearby, it’s quiet and cozy. Service, treatment, food everything is excellent. We will definitely come here again. One wish would be to increase the lunch time, because there is a very short period of time between procedures, visits to the Colonnade and lunch.
Анна Рыпинская
16.04.2015
Positives
My husband and I visited the Richmond sanatorium for the second time. Heartfelt thanks to all the staff of the sanatorium, the doctor, the treating staff, the maids, the reception staff, and the restaurant staff. EVERYTHING WAS EXCELLENT, it was a pity to leave. We were in other sanatoriums. Ricymond deserves the highest rating. THANK YOU, we look forward to seeing you again.
Наталия Нефедова
12.04.2015
Positives
Thank you for a good rest! Everything is fine! The food was delicious, the room was wonderfully cleaned! All the staff are responsive. In general, the resort itself is very good. For everything - five stars. Tolyatti
Николай Рухов
07.04.2015
Positives
We really liked everything here, the hotel itself, the service, the food, everything suits us. We are planning to come here again. There are no comments or complaints. One wish is that they ask what procedures are needed. Because they appoint themselves.
Виктор Песков
30.03.2015
Positives
A very comfortable resort. Clean, quiet, bright, beautiful rooms, polite and professional staff, no queues for procedures. In your free time from procedures, there are many opportunities to walk around the city, many inexpensive and interesting excursions. The town itself is like a museum
Irina Polyakova
18.03.2015
Positives
The hotel is excellent! Living among beautiful furnishings, antique furniture and paintings is not a miracle! We are connoisseurs of beauty! Regarding treatment; We liked the attending doctor, who prescribed everything correctly, and there were no problems changing procedures! The treatment is wonderful, the food is dietary, which is not found in every sanatorium in Karlovy Vary. The hotel has its own source of mineral water, which also made our treatment easier if we did not have time to get to the source. We cannot answer how much better this water is than the one found in the Colonnade, and the treating doctor did not answer us anything intelligible. There were no problems with wifi, it worked at a good speed, we could easily listen to our favorite music and watch movies via YouTube!Negatives
The rooms are poorly located, overlooking the courtyard, where food is delivered early and unloaded with the noise of the clock at 4 in the morning, and to top it off, a garbage collection truck arrives. People who sleep soundly should be placed in these rooms! And the cleaning was rather weak, for such a star hotel, the maids are not so zealous in cleaning. We walked barefoot on the carpet in the room, hoping that the cleaning was carried out thoroughly, we accidentally stepped on the glass in our room, to which the maid said that it was possible we brought it with shoes, but then we also found glass behind the door, and it never was vacuumed. We did not contact the administration downstairs. And the last thing is that the time allotted for lunch and dinner is too short.
DZHEIRAN NADIRASHVILI
18.03.2015
Positives
The most important positive ----- I want to come back again!!! The photo album was called ---,, Vacation in paradise ---- in Karlovy Vary,, In general, the Czechs are a very positive people.Negatives
For a sick person it is a bit far from the mineral water springs, but for a healthy person it is nice!
Boris Levin
16.03.2015
Positives
A very pleasant resort. Calm, quiet. Friendly staff, excellent medical facilities. We would be happy to come again if the opportunity arises.
Владимир Шибаев
04.03.2015
Positives
I sent it to my parents and they really liked it. Just great, they were satisfied.
Tatiana Frolova
03.03.2015
Positives
The location of the hotel is good, it makes you move a lot, it is far from traffic and crowds. The food is very good. Attentive staff, updated medical facilities.Negatives
There were interruptions in the supply of medicinal water to the hotel.
HALINA MIKHAILAVA
02.03.2015
Positives
Only positive impressions. The hotel has a large park area, the city is 7 minutes by bus. The room stock is excellent. Daily room cleaning, towels and bathrobes provided, promptly replaced with clean ones. Very responsive staff, everything is clear and organized. Excellent medical care.
Геннадий Фурман
28.02.2015
Positives
I liked absolutely everything about the Richmond Hotel. After greeting us at the reception, we were told that the room they had prepared for us was better than what we had ordered. The room was really huge - a room of 40 m2. We really liked it right away. Treatment, food, staff work - everything is great. A couple of days later we appreciated the location of the hotel - it was always quiet. Indeed - everything for us, we relaxed while the staff worked. Thank you very much to everyone who helped with hotel reservations, advice and answers to questions. Sanatoriums.com thank you!!!!!!Negatives
NO negativity.
Ирина дульнова
27.02.2015
Positives
Large comfortable rooms. Friendly staff. Silence. Clean air and beautiful scenery. A resort for quiet rest and relaxation. I recommend. A very beautiful resort with roots in history.Negatives
Since the renovation of the hotel was not completely completed, work is still underway and there is a smell of paint and various chemicals. In the first days, the heating did not work on the first and second floors, and partially on the 3rd floor. It was cold in the hotel, especially when taking treatments in the balneo and other rooms. The doors opened wide to the street. The rooms were cleaned disgustingly, with the exception of 2 days before departure - a very pleasant maid vacuumed, wiped off the dust, and cleaned the mirrors. Others even forgot to take out the trash from their rooms.
Larisa Valdaeva
24.02.2015
Positives
We came at a bad time: the hotel opened only after renovation. But the hotel staff did everything possible to ensure that our vacation and treatment were not overshadowed by anything. We have been vacationing in this hotel for several years now. Every year the hotel upgrades our room comfort class as a compliment for its consistency. It is very nice. During my vacation it was my birthday, the hotel congratulated me with a bouquet of flowers and a card. Again very nice. I would like to say a big thank you to all the staff and management of the hotel for our quality stay!
Natalia Tarasenko
21.02.2015
Positives
The sanatorium is located in a green area!Negatives
Very far from the sources! Repair! The swimming pool and saunas did not work. Absence of some procedures - Kneipp path, spinal traction!
Юрий Опрюк
26.01.2015
Positives
The sanatorium was undergoing renovations and therefore there were excellent discounts. I have already rested in this sanatorium and noticed that the food has improved. New water procedures have appeared. The location of the hotel means you have to walk a lot. They gave me a great room. And overall the holiday was a success.Negatives
Repairs began earlier than planned. Small pool and one sauna for everyone.
Дмитрий Корягин
26.01.2015
Positives
Good day! We go to the Richmond Parkhotel every year. Usually booked through a Russian labor operator. This time they decided directly through you. Everything went well, there were no glitches. Next time I will book a hotel through you. Good luck! See you soon!
Владимир Кутанин
25.01.2015
Positives
The main thing is that you had a good rest. The food is not bad. Absolutely everything worked out.
Патимат Даниялова
25.01.2015
Positives
Wonderful sanatorium! Very well located. The springs are a 30-minute walk, surrounded by a park and forest with comfortable paths. The staff is extremely attentive. Medical care is excellent. The food is absolutely wonderful. Homely, inviting atmosphere.Negatives
No cons found.
Anna Deperschmidt
24.01.2015
Positives
The three of us went, we all liked it in Richmond, we had good treatment and rested. Thank you very much for everything.
Анатолий Калинин
14.01.2015
Positives
Very pleasant atmosphere, pleasant polite staff, beautiful premises of the sanatorium, very good food, no queues for procedures and in the restaurantNegatives
No
NATALIA USTAVSHCHIKOVA
31.12.2014