references
Kristina Sokolova
10.11.2017
Positives
Great hotel, great SLEEP, professional staff. I really liked it!
ирина скородумова
10.11.2017
Positives
We rested at the Richmond sanatorium for the third time. Everything remained at the same level, except for food (I’ll write about this in the minuses). The location, the quality of treatment, the accommodation, the work of the staff - everything suits us, we come to Karlovy Vary and to this hotel with great pleasure! Thank you very much sanatoriums.com for your well-coordinated work!Negatives
Compared to previous years, nutrition has noticeably worsened. The assortment is not bad, there is fish, different types of meat, and poultry, but everything is not tasty prepared! All meat dishes contain gravy, which does not have a very good effect on the gastrointestinal tract. Of course, you won’t remain hungry, but such food can hardly be called dietary and consumed throughout the entire treatment! It's a pity that the chef has changed!!! I think the hotel management needs to pay attention to this!
Nataliia Kuznetsova
09.11.2017
Positives
Distance from the center and located almost in the forest.Negatives
Alas, this year Russian-language books disappeared from the exchange fund, although all vacationers bring and leave them.
Boris Mastobaev
06.11.2017
Positives
Excellent professional staff both in the medical department and in terms of nutrition. Great patience and professionalism, despite some nuances on the part of vacationers. A beautiful park, a cozy cafe - where you always want to stop by after treatments. We came to this sanatorium for the tenth time and were glad that the level of service remained high. All without any minuses
Andrey Zubenko
05.11.2017
Positives
Upon arrival at the hotel, we were pleasantly surprised, we were greeted well and fed us a very tasty dinner. Placed in the room. The location of the hotel is very good. You can walk a lot, breathe fresh air. Very good spa pool, saunas.Negatives
The hotel has very monotonous food. On the third day of our stay here, it became clear to us that we would eat the rest of the days. Very small selection of fruits and vegetables. For some reason, the buns are always the same. The cottage cheese casserole was served only in the evening, although this dish is very suitable for breakfast. There is no choice of cereals at all. Only oatmeal and that with milk, but what if a person cannot eat milk? Eggs of the same type every day. We would advise you to review the menu or change the chef. Now about the treatment: the girls are doing their job well. But due to lack of organization, we lost a day of treatment. We got to the doctor the next day and took tests on the third day. We received answers one day before departure, although we were in Rismond for 12 days. The dust on the staircase railings needs to be wiped off; cobwebs on the ceilings. The towels are very old. If this is a 4 star hotel it must meet the standards. The bathtub is very high and older people will not be able to climb up there. And the bread also needs to be laid out with gloves. I don’t think that we will return to your hotel yet.
Марина Бораченко
04.11.2017
Positives
The hotel is located in a wonderful quiet place, in a park area - for lovers of hiking. Convenient open parking. I was on vacation with a dog - no problems with accommodation and walking. Excellent SPA area, the pool is large enough - you can swim intensively, plus saunas, a salt cave, etc. cozy and friendly atmosphereNegatives
It’s a bit far from the springs (15-20 minutes) but you can drink water at the hotel (supplied) for lunch and for dinner only an hour and a half is allotted - not always convenient
Elena Rukina
04.11.2017
Positives
The first experience of joining the “brotherhood of the white coat”. Everything was great, exactly as expected. A hotel in the spirit of Agatha Christie and Hercule Poirot with magnificent interiors, polite staff (of course, if you are polite and friendly).
Aleksandr Durakov
29.10.2017
Positives
Calm and quiet place. Everything is suitable for walking.
Elena Skarzova
26.10.2017
Positives
In terms of location, convenience, rooms, staff and comfort of stay, Richmond is the best sanatorium. Good quality of procedures, very attentive doctor Kveta Podlipna. Wonderful spa complex, very good herbal and salt saunas.Negatives
An early and short dinner, from 18:00 to 19:30, taking into account that the sanatorium is located in a park area, not in the city center, the evening turns out to be broken, after dinner it’s late to go into the city, and it’s early to return by six. Treatment rooms are scattered throughout the building, at first the numbering was confusing...
Andreas Graz
23.10.2017
Positives
The hotel is in a forest area, the cosmetics salon is good, everyone speaks Russian, saunas, a swimming pool, the treatment is good, but not everything is suitable.Negatives
The bathroom is not clean, there is no milk at lunchtime and in the evening, there is no kettle or tea set for it in the room, there is no choice of juices, lunch and dinner could have been done longer, in order to measure the pressure you need to pay 2 €.
Dmitri Iljushin
23.10.2017
Positives
We have been going to Karlovy Vary for 10 years, walked to this sanatorium but did not live in it. This year we decided to try it and really liked it. Friendly staff, from the parking attendant to the doctor. The procedures are of good quality and end at approximately 14.15 hours. The restaurant offers buffet breakfast, lunch and dinner. The choice of dishes in my opinion will satisfy anyone. Nice rooms, we are satisfied with the cleaning. The surrounding nature, classic interiors and excellent service will remain in your memory.Negatives
Considering that the doctor prescribed us to drink water in the Geyser three times a day, the distance of 1200 meters does not seem to be much, but three times a day. I honestly admit that we often drank water in the hotel, fortunately we have our own source.
Olga Shalaeva
22.10.2017
Positives
We've been staying at the Richmond sanatorium since October 8th. I really liked everything, the food, the treatment, the attitude. We were in Karlovy Vary for the 5th time, all the time in different sanatoriums also 4 stars. There was always something that didn’t suit me: the food, the location, etc. We fell in love with this sanatorium right from the first day. Well done everywhere. A wonderful doctor, all the girls during the procedures are very friendly and attentive, the waiters in the restaurant are great and don’t believe that if you come late there is not enough food, everything is constantly replenished. Very good wellness center. Saunas are great. We finally settled on Richmond, we will come here again. And I’ll also add that the meeting company Sanatoriums.com is very convenient to deal with this company. Everything is clear, everything is on time, no problems, the site is simply wonderful, everything is very accessible and understandable for everyone. Thank you everyone for a great vacation.Negatives
There is no negativity.
Galina Golubeva
18.10.2017
Positives
Excellent location of the resort. Stunning, beautiful park. The air is saturated with oxygen and the aroma of autumn oak trees. There are a lot of mushrooms all around. The soul and body rest. We had good accommodation - the balcony overlooked the park. We arrived at nine o'clock in the evening and were fed a delicious dinner for free. Responsive maids tried to fulfill all requests.Negatives
The restaurant, where breakfasts, lunches and dinners were held, is small but cozy. The food is delicious. BUT!!!!!! Little time is allocated for lunch and dinner!!!! And if you are late for the start of the meal, then all the delicious hot dishes are taken away, and then the standard dishes are offered.
Валентина Волошина
15.10.2017
Positives
Everything is wonderful. The procedures were planned in such a way that not a minute was wasted waiting. Wonderful pool and saunas. Delicious and varied food. Very nice waitresses, always ready to help. Snow-white bed and table linen. The hotel's interiors are endlessly pleasing to the eye. Thanks to all the hotel staff for our wonderful stay. And thanks to those who provided us with a comfortable and profitable booking, i.e. - website sanatoriums.com.Negatives
No negativity.
Александр Бондаренко
15.10.2017
Positives
Beautiful sanatorium and park.Negatives
Unfriendly staff.
Сергей Синицын
10.10.2017
Positives
I liked everything very much. The location of the hotel, the territory is just a fairy tale. I really liked the SPA. Service at European level. Thank you all so much for your concern. I wish the hotel team further prosperity, and we will certainly return to you.Negatives
There are no cons at all.
Наталья Чебанова
07.10.2017
Positives
I liked everything very much. Great hotel in a great location.
Raisa Krymsky
03.10.2017
Positives
Medical treatment is excellent.Negatives
The room description said facing the front main entrance. Asked several times to keep this promise. Was given the room facing the back right above the kitchen, again.
Владимир Роор
02.10.2017
Positives
Park Hotel Richmond SUPER. I liked everything very much.
Марина Шептунова
02.10.2017
Positives
This was our first time at the Richmond sanatorium. I liked everything, from the accommodation to the attitude of the staff. Amazing hotel, the best in Karlovy Vary. We will definitely come back again and again to Richmond!Negatives
There is basically no negative!
ирина Коконина
02.10.2017
Positives
Located in a quiet park area. Anyone who loves hiking is great. It’s a 20-minute walk to the source along a beautiful alley without going uphill. For apartments and luxury rooms, you can order dishes from the chef and drinks for lunch and dinner for freeNegatives
Meal schedule: very early lunch at 12.00-13.30. It is difficult to have time to do the procedures and go to the source. It is advisable to have a kettle at least. The hotel staff is indifferent although they do their job well!
Елена Дьяченко
02.10.2017
Positives
Good afternoon. I thank you for your stay at the Richmond Hotel. My husband and I really enjoyed everything. Wonderful and friendly staff, all procedures were carried out in a timely manner, there were no queues at the office. Friendly and attentive nurse and Doctor Tatyana. The food is excellent, the restaurant is clean and the staff is helpful. There is a wonderful park near the hotel, and I would like to say something about the pool. The pool and saunas are sooooo wonderful, especially the steam and herbal saunas, I didn’t want to leave there and everything was very clean. It may be a little far from the springs, but this also has its advantages; walking is good for your health. I would like to come to you next year!!!!Negatives
Did not find. Let there always be only advantages!!!!!!
Dmitri Olenitsjev
30.09.2017
Positives
Beautiful, comfortable, friendly, welcoming, sincere, heartfelt, very tasty!!!Negatives
For married couples, it wouldn’t be bad... a solid, not separate, MATTRESS!!!
Татьяна Петухова
29.09.2017
Positives
Everything is very good! Location in the park, walks in a beautiful area with the cleanest air. walks: walked out the door and into the park. Fabulous. Nutrition: you can find food for all tastes, it is very important for diet, especially with stomach diseases. Tasty. The treatment is very good, on a good schedule, you can do a lot: walks, excursions, shopping. Everything is very calm, without fuss. The staff is polite. And much more.Negatives
I didn't notice any cons. This is my 5th time staying at this hotel.
nikolay semenov
29.09.2017
Negatives
Mosquito nets must be installed on windows facing the park. There are a large number of ladybugs in the room even with the windows closed
Валентина Резникова
17.09.2017
Positives
Friendliness and openness of the staff Location in natureNegatives
There is no
николай маслов
11.09.2017