references
Elena S.
01.11.2015
Positives
Excellent location, there is a place to walk and breathe forest air. The optimal distance to the sources: not far, but at the same time you need to walk three times a day, it only adds to your health. For those who cannot walk much, there is a bus stop nearby that goes to the first source. You can buy a weekly pass at the hotel. Excellent pool and spa complex. There are salt and herbal steam rooms, women's and men's saunas, and a jacuzzi. The water in the pool is comfortable. The food is good, but monotonous. The food is both dietary and not very good.Negatives
I really miss tea for dinner. The carpet in the rooms is not very clean. Vacuum every other day.
Ольга Б.
26.10.2015
Positives
The treatment is excellent - a range of procedures, convenient location, lack of expectations, friendly staff. Nature is a miracle. Silence and the opportunity to walk a lot. But the shopping is not bad either. And excursions!!! Special and very big thanks to sanatoriums.com for the uniquely accurate work. And especially many thanks to Vladislav, the coordinator, who always came to the rescue with visa issues and rescheduling the transfer time.Negatives
No
Майя Б.
15.10.2015
Positives
A wonderful swimming pool complex, a beautiful old park, good although monotonous food, interesting interiors.Negatives
Upon arrival, you won’t even remember the negativity...
Светлана Ф.
06.10.2015
Positives
I really liked it, the sanatorium is magnificent, I really want to visit it again, thank you for everything.
Дмитрий М.
29.09.2015
Positives
I was pleasantly surprised by the cuisine. Very good service. Overall, the hotel itself, treatment, food and staff left a very good impression. We will come again.
Irina S.
17.09.2015
Positives
I was with my husband. I really liked it. The food is very tasty. The cuisine is varied. A very cozy resort. Despite the fact that the source is located in the hotel, we were not lazy to walk to the source and managed to do everything. All procedures are done in the morning and a little after lunch, because... In the Czech Republic, the time is an hour ago, so it turns out that you don’t get up early. We got up at 6.00 (7.00 Moscow time), walked to the source, came back for breakfast and treatments. I recommend immediately creating a separate schedule for the entire period of rest and treatment (if you are together). We have compiled, based on the schedule of procedures, our own convenient schedule: the regime of ascent and visit to the source. The staff is wonderful, very friendly, 90 percent Russian speaking. Richmond Sanatorium left the most positive impressions in our hearts! Nature is fascinating. We walked through the Richmond park, breathing in the fresh, clean air, bad thoughts disappeared)))), it was very calm around and the nervous system was quickly restored))))))Negatives
There are no negative aspects, but I would like to warn you. Don’t forget that upon departure you will be deducted not only for the bar and minibar, but also a tourist tax of 15 CZK per person per day, so count it and leave it so as not to miss it))))) Tea for lunch and dinner must be ordered separately. We took one jug and two cups, it was enough for two of us, it costs 40 crowns. We got a room overlooking the park; in the morning we could hear people unloading and talking very loudly, but it was to our benefit if we didn’t hear the alarm clock waking us up. And I would like to ask everyone who will be entering Richmond, if you take an iron, return it on time! It’s better to take your own travel one))) There’s a problem with that))))
Татьяна Б.
17.09.2015
Positives
I liked everything very much! The room, procedures, food are all excellent!
Elena K.
26.08.2015
Positives
A delightful city, a wonderful hotel. Thanks to the hotel staff for their attentive, positive attitude. Smiles and joy when meeting with the hotel staff, during procedures, in a restaurant during lunch, made me feel surrounded by attention and care. I want to return to this fairy tale again and again.
Елена Н.
24.08.2015
Positives
In terms of treatment, everything was quite satisfactory, I was pleased with the updated treatment center, the saunas were excellent. The food was delicious, the whole time we were relaxing there was an excellent selection of dishes, especially delicious pastries.
Nurlana H.
24.08.2015
Positives
Everything was good we liked the location of the hotelNegatives
No drinks during lunch and dinner
Наталья Е.
23.08.2015
Negatives
The photo of the room provided during booking does not coincide with reality, and also the size of the room indicated on the website turned out to be smaller... I would like to receive objective information already when booking... Thank you for your understanding...
Gunay A.
18.08.2015
Positives
We really liked the SPA, we did not expect such a service.Negatives
No drinks during lunch and dinner
Mehruza G.
18.08.2015
Positives
I really liked the hotel and didn’t want to go home. Next year we will choose this hotel again, thanks for everything.Negatives
We love tea very much but it was paid for
Игорь З.
12.08.2015
Positives
I really liked the treatment, the balneocenter has comfortable conditions for undergoing procedures. I'm happy with my vacation.
Татьяна К.
01.08.2015
Negatives
It is impossible to sit in the bar due to the abundance of smokers. There is no free tea available at dinner. There are no kettles in the rooms. Little fruit. Very small pool.
Larisa G.
29.07.2015
Positives
perfect hotel treatment programms, staff , nice place, beatifull forest around , big thanks to reservation, sanatoriun .com they all working very well,also transferr department. my dream to come back, also i was with my daughter, she 27 , she said in richmond her best vacation. dr yanna very expirience, attentive dr. her treatment recomendations were very goodNegatives
no negative. only positive
Irina K.
20.07.2015
Positives
Comfortable room. The food is good, the work of the staff is excellent. Very good location of the sanatorium - surrounded by forest. If I go again, it will only be to Richmond.
Larisa M.
06.07.2015
Positives
Located in the park, excellent food, polite staff.Negatives
In room 308 the windows faced the wall (were not warned)
Ihor R.
11.06.2015
Positives
The location of the hotel is very convenient, the place is quiet, there is a park around and fresh air, a source of healing water right in the hotel. It is convenient to take walks to the historical center of Karlovy Vary (10 min.) Good procedures are already included in the package, you can order more if desired. The food at the hotel is good, there is everything you need, greens and fruits (I have lived in Italy for 25 years) as well as excellent draft beer which only helps the treatment (in my opinion). Upon arrival at the doctor’s appointment, the pressure was 150/110, when leaving it was 130/90. I did not expect such a result during the week of my stay since I did not particularly adhere to the diet and rested for my own pleasure. I definitely recommend visiting the Natural Beer Baths, which are located 10 minutes away. drive from Karlovy Vary in a picturesque place, it has its own brewery, restaurant and lake where you can catch fish which will be immediately cooked for you in the tandoor. All information on the website www.eurocentrum-pivnilazne.cz/ru I will definitely come again and again to this beautiful place of Karlovy Vary. Thanks to the sanatorium website where I booked a vacation at a great price.
Vitalii C.
02.06.2015
Positives
This is not our first time in Karlovy Vary, but our first time in Richmond. Our friends often stay here and have described this sanatorium very positively. In our opinion they were right. We were completely satisfied with everything. Out of caution, we do not give the most excellent ratings, because... last year we were at the “President”, and everything suited us there too. We didn’t order “President” through you because... they did not, in our opinion, live up to the commitments they made to us... In the end, we came to the conclusion that Richmond was better. From now on we will focus on it. Thank you for your help with the booking. Anna and Vitaly Chuprin.Negatives
No.
Марина Г.
05.05.2015
Positives
Excellent hotel, in a stunning location. Air, walks, privacy. “Named” sanatorium, with history and traditions, a professional approach to balneology. Excellent treatment. Surrounded by a park and many paths along wooded hills, walks along which provide not only bodily pleasure, but also inspire reflection and a “romantic mood”: Goethe, Schiller were here... A good Spa complex. Friendly staff. All this together makes the holiday truly resort-like. It’s 15 minutes to the center if you “miss” the shop windows, shopping and crowds of holidaymakers. A good mood will determine your wonderful holiday, which is what we wish!Negatives
More recommendations than negativity. Not suitable for those who like to party. Rooms ending in 10-15 overlook the backyard and garage, which determines the morning noise, starting at 6 o'clock. This will cause displeasure among the demanding public.
Елена Б.
21.04.2015
Positives
I really liked the location of the hotel, there is a beautiful park nearby, it’s quiet and cozy. Service, treatment, food everything is excellent. We will definitely come here again. One wish would be to increase the lunch time, because there is a very short period of time between procedures, visits to the Colonnade and lunch.
Анна Р.
16.04.2015
Positives
My husband and I visited the Richmond sanatorium for the second time. Heartfelt thanks to all the staff of the sanatorium, the doctor, the treating staff, the maids, the reception staff, and the restaurant staff. EVERYTHING WAS EXCELLENT, it was a pity to leave. We were in other sanatoriums. Ricymond deserves the highest rating. THANK YOU, we look forward to seeing you again.
Наталия Н.
12.04.2015
Positives
Thank you for a good rest! Everything is fine! The food was delicious, the room was wonderfully cleaned! All the staff are responsive. In general, the resort itself is very good. For everything - five stars. Tolyatti
Николай Р.
07.04.2015
Positives
We really liked everything here, the hotel itself, the service, the food, everything suits us. We are planning to come here again. There are no comments or complaints. One wish is that they ask what procedures are needed. Because they appoint themselves.
Виктор П.
30.03.2015