references
Igor B.
16.03.2020
Positives
We stayed at the Richmond Hotel for the fourth time. I think that next time we will stay at this hotel.Negatives
No
Таиса Ш.
10.03.2020
Positives
We liked everything, if we have the opportunity, we will come here again.
Irina K.
09.03.2020
Positives
This is my third time coming to this hotel. I really like everything. This year I came with my child. We were satisfied.
Natalia K.
09.03.2020
Positives
We have been going to the hotel for 9 years now and have no plans to change. Great staff, great doctor. I really like everything. We'll come again.
Ирина М.
07.03.2020
Positives
The first is nature, air, atmosphere! The procedures are laid out very conveniently. After lunch (delicious) free time for walks, some prefer the pool and sauna. The staff is attentive. Excellent resort!!Negatives
🤷🏽♂️🤷🏽♂️
Luba H.
06.03.2020
Positives
The somewhat distant location from the center makes it easier to make the positive decision to go for a walk. That's a good plus for me.
Viktor P.
04.03.2020
Positives
Good food.Negatives
The room was cold 17 degrees for the first 2 days and there was a bad smell for the last 2-3 days.
Natalia T.
03.03.2020
Positives
Thank you very much! Dr. Karaskova Yana! Very attentive, tactful and qualified!
Alexander D.
26.02.2020
Positives
The treatments were very good, everything was ok with friendly staff.Negatives
What we didn't like was that it was so loud and unpleasant because of the renovation. .
Igors R.
26.02.2020
Positives
Very polite staff, excellent treatment, distance from the centerNegatives
No cons
Lillli M.
24.02.2020
Positives
Nice wellness area.Negatives
The rooms need new paint.
Artur E.
22.02.2020
Positives
Good afternoon, this is our fifth year in Richmond, everything is great, I think we’ll go again!!
Елена П.
17.02.2020
Positives
I liked everything very much. Cozy atmosphere, comfortable room, magnificent swimming pool, excellent food, impeccable organization of the treatment process and coordinated work of all the staff of the sanatorium. The holiday was a success. Thanks to all the staff at the Richmond Resort.Negatives
No
Валерий С.
16.02.2020
Positives
The doctors are wonderful, the food is super!!!!!Negatives
Very small room, small window with bars, no daylight at all,
Tatiana M.
16.02.2020
Positives
We rested in this sanatorium for the fourth time. Highly professional staff, constant friendliness and politeness, willingness to take into account any wishes. Excellent location of the sanatorium, wonderful scenery.
Wilhelm S.
14.02.2020
Positives
We were very satisfied, the course applications were very good! The food tasted excellent, varied! Savings area also very good! We were very happy with everything!
Sergiy M.
11.02.2020
Positives
We have been coming to your hotel for more than one year. We are happy with your holiday. Especially the SPA area. We are satisfied, thank you. We hope to see you again.Negatives
Unfortunately, there is no outlet for a hair dryer in the bathroom. And the hairdryer available there only dries, but does not allow you to style your hair. And the room is dark, poor lighting. But I think there are more advantages.
Galina S.
10.02.2020
Positives
The accommodation was excellent after moving to the 5th floor.Negatives
Eternal repair. Noise, dust. Last year we prepared two types of cereals for breakfast and baked pancakes. This year one type of porridge is oatmeal. We have never cooked pancakes. The fish fillet is of very average quality.
Oleg K.
05.02.2020
Positives
Overall great, there were some minor issues that were resolved through joint efforts.Negatives
Repair of the Sanatorium during your stay.
Наталья Т.
03.02.2020
Positives
The location of the sanatorium is in a park area. High quality of procedures and excellent attitude of medical staff. Tasty food.Negatives
Room cleaning is poor quality. There are cobwebs on the ceiling in the corners, which is very unpleasant; the dust on the dressing table is not wiped off. If you don’t come straight away for breakfast or lunch, the tables are not cleared, the dirty tablecloths are not laid (this is not the case for dinner).Answer from Spa Hotel Richmond
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