references
ирина Коконина
02.10.2017
Positives
Located in a quiet park area. Anyone who loves hiking is great. It’s a 20-minute walk to the source along a beautiful alley without going uphill. For apartments and luxury rooms, you can order dishes from the chef and drinks for lunch and dinner for freeNegatives
Meal schedule: very early lunch at 12.00-13.30. It is difficult to have time to do the procedures and go to the source. It is advisable to have a kettle at least. The hotel staff is indifferent although they do their job well!
Елена Дьяченко
02.10.2017
Positives
Good afternoon. I thank you for your stay at the Richmond Hotel. My husband and I really enjoyed everything. Wonderful and friendly staff, all procedures were carried out in a timely manner, there were no queues at the office. Friendly and attentive nurse and Doctor Tatyana. The food is excellent, the restaurant is clean and the staff is helpful. There is a wonderful park near the hotel, and I would like to say something about the pool. The pool and saunas are sooooo wonderful, especially the steam and herbal saunas, I didn’t want to leave there and everything was very clean. It may be a little far from the springs, but this also has its advantages; walking is good for your health. I would like to come to you next year!!!!Negatives
Did not find. Let there always be only advantages!!!!!!
Dmitri Olenitsjev
30.09.2017
Positives
Beautiful, comfortable, friendly, welcoming, sincere, heartfelt, very tasty!!!Negatives
For married couples, it wouldn’t be bad... a solid, not separate, MATTRESS!!!
Татьяна Петухова
29.09.2017
Positives
Everything is very good! Location in the park, walks in a beautiful area with the cleanest air. walks: walked out the door and into the park. Fabulous. Nutrition: you can find food for all tastes, it is very important for diet, especially with stomach diseases. Tasty. The treatment is very good, on a good schedule, you can do a lot: walks, excursions, shopping. Everything is very calm, without fuss. The staff is polite. And much more.Negatives
I didn't notice any cons. This is my 5th time staying at this hotel.
nikolay semenov
29.09.2017
Negatives
Mosquito nets must be installed on windows facing the park. There are a large number of ladybugs in the room even with the windows closed
Валентина Резникова
17.09.2017
Positives
Friendliness and openness of the staff Location in natureNegatives
There is no
николай маслов
11.09.2017
Positives
Very good impression of staying in your sanatorium. It would be wrong to look for shortcomings in the work of your wonderful team.Negatives
A bad impression about the work of the road services in your beautiful city. There are no pedestrian crossing markings in the area of the Richmond Sanatorium. As a result, people run like hares from under the wheels of flying cars. But many of them cannot move quickly for health reasons.
ALEXEY PETUSHKOV
10.09.2017
Positives
The homely atmosphere fits perfectly with the spacious palace-style halls, corridors and staircases of the hotel. Friendly and competent staff. Sufficient range of menu. Clean and spacious rooms, daily cleaning, convenient location of treatment rooms. The location, slightly removed from the center, and the forest area add to the mood for quiet walks in the park or along forest paths. The swimming pool and various saunas deserve special respect. Even in bad weather, you can have a good rest without leaving the hotel.Negatives
It’s hard to call those little things and inconveniences that I would like to call negative. These are: slightly increase lunch time; add drinks to lunch and dinner.
Natalia Becker
10.09.2017
Positives
Qualified and friendly medical staff. All procedures are carried out with high quality, questions are answered with knowledge, regardless of what language you speak. Wonderful swimming pool and saunas, daily cleaning, cleanliness throughout the hotel. The location of the sanatorium is perfect for those who do not like noise, in a beautiful park area .A good selection of excursions for every taste. We hope to come again.Negatives
The downside was the quality of food. Despite the large selection of dishes (three different types of meat and fish for lunch and dinner, salads, vegetables and fruits, etc.), the food was bland every other day. Apparently, this depended on the change of cooks.
Елена Наземцева
10.09.2017
Positives
Great hotel. Very beautiful interiors. Wonderful kitchen! Caring and attentive staff! It's like being in a fairy tale! Thank you all very much! Everything was perfect!!!Negatives
No
Galina Akimenko
09.09.2017
Positives
Great resort! Good doctors and competent, polite medical staff. Comfortable conditions for living and treatment. I really liked the food in the restaurant. This was not the first time we had rest and treatment at the Parkhotel Richmond and have repeatedly met regular visitors to the hotel there. Many of them came from the USA, Israel, Germany and other countries 10-15 times. This is the best characteristic of Richmond.
Владимир Ситливый
27.08.2017
Positives
Nature. Nutrition. Accommodation. Treatment. Wonderful pool and saunas. There is a Kneipp path.Negatives
Have not found.
Виктор Ситливый
27.08.2017
Positives
Nature, location, food, treatment - everything is great! The pool is very good, there is a jacuzzi, various types of saunas, there is a Kneipp path. Everything is working! The cleanliness is perfect!Negatives
I didn’t find it at all!
Любовь Сидоренко
26.08.2017
Positives
Great place, located in a beautiful park area, calm environment and wonderful staffNegatives
There are no negative emotions after visiting the Richmond sanatorium
Валентина Свиридонова
23.08.2017
Positives
We chose your hotel for the second time and were not disappointed. Thank you very much for your attention to us.
Vladimir Erdreich
20.08.2017
Positives
Good location of the hotel: park, forest park without the bustle of the city. 15 min walk to the city center. Nice pool and Wellness area. The hotel is very well maintained and the staff is attentive. We liked.Negatives
There wasn't much negativity.
Irina Illarionova
18.08.2017
Positives
Amazing location of the resortNegatives
There are no cons. Everything is fine
владимир громов
16.08.2017
Negatives
This season, the spa complex did not have mineral water baths (they were empty) or walkways with contrasting water temperatures.
Нина Руденко
14.08.2017
Positives
The sanatorium is located away from the center, in a green area, there is an excellent opportunity to climb the mountains and relax from a large number of people. The air is clean, transparent. The staff is polite, everyone tries to help from the bottom of their hearts. It's nice to talk to them. .Everything is beautiful, the room is cleaned every day. The doctors are qualified, everyone speaks Russian. Wonderful pool. There are not many people, since everyone goes at different times. The time spent in the pool is not limited.Negatives
didn't really like the food. Buffet. They don’t know how to cook soups at all. They give you two types of soup: one is an incomprehensible mess, the second soup must be pureed. They don’t prepare dairy dishes. In practice, only main courses are prepared for lunch and dinner. Not very tasty. But everyone gives a lot. We ordered a room with beds standing close to each other, which were shown on the video. We received two beds standing close to each other. It was very difficult to sleep. They said that there were very few rooms with separate beds. The windows overlooked the parking lot; we woke up early because of the noise.
rauza mumenbayeva
11.08.2017
Positives
I liked the location of the resort, the work of all the staff, the food is normalNegatives
on weekends during departure from the sanatorium, they provided very poor food; we saw what kind of food they provided in other sanatoriums. I compared and was very surprised. I didn't expect it, it's not possible.
Елена Матыцина
10.08.2017
Positives
I liked everything very much. Excellent location of the resort, excellent food and treatment! Thank you! We hope to come to you again.
Iurii Simagin
02.08.2017
Positives
An excellent sanatorium for those who love walking. The room is cleaned daily, the food is excellent, the spa is just super. All liked it! Thank you!
Viktor Saromov
02.08.2017
Positives
I really liked almost everything. Best place in terms of location. Excellent food.Negatives
The fruits are all green, they take another week or two to arrive, but they are put out right away. A very formal attitude on this narrow issue.
Ирина Богачева
02.08.2017
Positives
We went to the sanatorium with my mother, this was our first experience, and we did not know what exactly to expect. I was pleasantly surprised by the atmosphere, the staff was very friendly, there were no problems with the language barrier (for my mother). The room is very spacious, cleaning is regular. There was no problem with towels either in the room or in the pool. The food is varied, the choice, in my opinion, is sufficient. The location is wonderful, quiet, near the forest, excellent air! As for the treatment: everything is clean, the staff is diligent. Overall we really enjoyed it.Negatives
We didn't find any significant downsides. There is no air conditioning in the room, which can be a problem in the summer. The sources are really very far away; we didn’t always have time to get to them calmly due to the schedule of procedures. There is a minimal number of young people in the hotel, but this is rather not a minus, but just a note, given the specific nature of the stay.
Artur Rokkel
01.08.2017
Positives
Very good location of the sanatorium, excellent staff, quality treatment and varied food. Everything was at a decent level of a four-star hotel. The hotel is located in a green park area and has its own drinking spring. And most importantly, it has a swimming pool and all four wonderful saunas, which you can visit from morning to evening absolutely free!!! In general, there is everything you need for a good rest and treatment!Negatives
The only negative: the polluted territory of the forest park. All the statues have turned green and many of the trees are covered in many years of cobwebs and mold. I wish the hotel area was as clean and tidy as the hotel itself!
Виктор Тузов
01.08.2017
Positives
There is no better place in Karlovy Vary for a relaxing holiday.Negatives
one of the nurses did not measure the vacationer’s blood pressure, since she came to her several times to do this. Not several times a day, but once a day, in the evening, when I didn’t feel very well. This is not respectable for such an establishment.
Мария Овечкина
01.08.2017
Negatives
The food gets worse every year. I have already stayed in this hotel 4 times. Little fruit, no second course of meat at all, overcooked and over-stewed.
Irina Katchalin
31.07.2017
Positives
I’ve been on vacation at the Parkhotel Richmond sanatorium with friends for the 3rd time. I really love this sanatorium for its convenience, cleanliness and very pleasant location (forest, park, nearby river). This time I arrived with a sore leg, I was limping very much and was in severe pain. Doctor Hana prescribed me the right procedures and at the end of the rest and treatment I was able to return home calmly, almost without a limp. I would like to mention a very good masseuse (sometimes very harsh, depending on my mood). Her name is Kristoforova Veta (1st room, 0th floor) She does massage does it great! I recommend it! Gas injections are an unpleasant procedure for many, for me too, but the way the girl from office 1 (1st A floor) does them is simply a fairy tale! She has a light hand and a very kind disposition. Always smiling and very pleasant. Huge Thanks to her. These are advantages. But there are also disadvantages that I would not like to see next time: the number of procedures indicated on the sanatoriums website for 16 days and 15 nights does not coincide with what the sanatorium itself provides. It turns out to be 2 procedures less .And also about food: every year it becomes more and more monotonous. For example, breakfast: Every day the same oatmeal, 2 types of sausages (sometimes they add fried sausage or grilled sausages), scrambled eggs, mixed omelet, complexes with milk. Sometimes they add overcooked chicken schnitzels in burnt batter (the cook is not friendly with batter at all). The cook, apparently, has no idea that there are other porridges, for example, rice, millet, wheat, barley, buckwheat and others. He does what which is easiest and cheaper. I’m not even talking about all the pancakes, cheesecakes, casseroles that could be on the table... Alas... Austerity is evident, although it’s not clear why, because there are no fewer vacationers. But that’s all did not spoil our overall impression of the hotel, to which we plan to return next summer to plunge into the atmosphere of silence, peace, friendliness and comfort. And we will definitely use the services of sanatoriums.com. Thank you very much!
Kenzhegali Ismailov
31.07.2017