references
Jürgen Werner
10.03.2024
Positives
The staff always had a positive and friendly attitude and were always helpful. Rooms, food etc. were great! I'll be back!
Answer from Spa Hotel Richmond
Thanks for your review. We wish you a pleasant day and look forward to your next stay. Kind regards, Marketing Department Parkhotel RICHMOND.
Andre Krais
10.03.2024
Negatives
I really liked everything! One small nuance couldn’t even Nothing to spoil. All 1A. Nuance - (bread board with bread knife) Divide the buns.
Natalia Majer
09.03.2024
Positives
Everything was fine, very friendly staffNegatives
The spa pool needs some renovation.
Waldemar Walter
07.03.2024
Positives
Hello, in general everything is not bad, but some rooms are old, my wife is allergic to carpets. We contacted the reception to change the room. But we didn’t wait for that. And we paid a lot of money. respect.
Nidal Oyoun Soud
06.03.2024
Positives
It was our first time and we really liked everything. We will definitely come again.Negatives
The massage could have been better.
Marina Martin
04.03.2024
Positives
We really liked everything ☺️ we'll be back 🥰Answer from Spa Hotel Richmond
Thanks for your review. We wish you a pleasant day and look forward to your next stay. Kind regards, Marketing Department Parkhotel RICHMOND.
Larissa Schönfeld
04.03.2024
Positives
The location of the hotel is nice and quiet, you walk into the center of the city along a river. The water treatments were very nice, the medical staff was nice.Negatives
Planning applications is a bit chaotic. Sometimes there is little time to rest between applications. There is the feeling that the appointments are made when the employees in the hotel have a free appointment and not according to what makes medical sense. So, more from an economic point of view than from a medical one. The saunas are small for such a large hotel, they can accommodate up to four guests and the hotel has 211 rooms. The whirlpool (fits five guests) was always occupied. The cuisine is very good and tasty for those who like to eat meat. I suspect that vegetarians will be dissatisfied. The fitness room was always closed, the equipment was outdated, and I brought my sports gear for free.
Johann Stefan
04.03.2024
Positives
The stay at the hotel was good, we felt comfortableNegatives
We were very disappointed that the mineral water pool was broken, we like to come to the hotel for exactly that reason, we were told that it would only be open again on the weekend, we had no luck again, a shame.
Swetlana Tews
03.03.2024
Positives
Everything is hygienic and clean, tasty and varied food Swimming pool and saunas at the highest level The staff is attentive and always ready to helpNegatives
The furniture and bathroom are already too old, the view from the room is to the wall. It's a little far from the springs. Baked goods for Breakfast and Dinner are a bit dry.
Adis Halilovic
03.03.2024
Negatives
Very poor selection such as a side dish with bacon such as spaetzle or pasta, you can't find anything like that anywhere
Nina Nossova
03.03.2024
Positives
This was our fifth time staying at the hotel. The hotel is just a fairy tale, everything is, as always, at the highest level for little money. The procedures are wonderful. The food is amazing.Answer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Alexander Schick
02.03.2024
Positives
Thank you very much everyone, everything is very good.Answer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Julia Brening
02.03.2024
Positives
We liked everything.Negatives
NoAnswer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Olga Berger
28.02.2024
Positives
The food was very tasty, very nice staff. Nice hotelNegatives
No sharp knives at the buffet to cut the rolls Massages weren't firm enough, a little too loose
Asia Shubinsky
28.02.2024
Positives
The food is very tasty. The hotel is beautiful and clean.Negatives
There is no kettle in the room, in the evening tea is only for money. The staff tries to be polite, but not everyone succeeds The baths are closed in the morning until 14.00
Hans-Peter Weinand
24.02.2024
Positives
Overall we really liked it. One or two employees could be a little friendlier, but these were only isolated cases. We would book again at any time.
Sergej Daineko
24.02.2024
Positives
We really liked everything: very nice and attentive staff who know their job. If possible we will come againAnswer from Spa Hotel Richmond
Thank you for your feedback and we look forward to your next visit. Have a nice day, Marketing Department Parkhotel RICHMOND.
Valentina Knorr
24.02.2024
Positives
Were satisfied with our stay.Answer from Spa Hotel Richmond
Thanks for your review. We wish you a pleasant day. Kind regards, Marketing Department Parkhotel RICHMOND.
Oxana Lubinets
20.02.2024
Positives
Nice staff, delicious food, quiet location, can only recommend.
Walter Bekker
19.02.2024
Positives
Nice staff, especially in the restaurant, the food was always very tasty, the girls were friendly, both at the service and who cleared the tables. We will definitely visit our now favorite Richmond. Yes, they forgot about the Staff on the street, they immediately helped with parking, took all the suitcases to the room. In general, I advise everyone to visit this Hotel.Negatives
No
Alexander Stizenbrecher
18.02.2024
Positives
Very polite staffNegatives
The mineral pool was only available on Saturday and Sunday.
Lyudmila Cherkassova
18.02.2024
Positives
The hotel is gorgeous, the staff is very polite, attentive, the treatment is excellent. The atmosphere is wonderful. The cooks are simply virtuosos, they cook very tasty food. The cuisine is excellent, for every taste. The service staff is very polite, friendly and professional. Very cozy hotel.Answer from Spa Hotel Richmond
Thank you for your feedback and have a nice day, Marketing Department Parkhotel RICHMOND.
Eugen Ruf
18.02.2024
Positives
A nice, well-kept and clean hotel. The staff very helpful and very friendly. Top applications 👍Great location & surroundings. Wellness/spa area highly recommended. Delicious food. We'll be back 😊Negatives
None 😊
Oksana Flato
18.02.2024
Positives
It was very goodAnswer from Spa Hotel Richmond
Thanks for your review. We wish you a pleasant day. Kind regards, Marketing Department Parkhotel RICHMOND.
Nellja Dell
12.02.2024
Positives
I've been to this hotel 6 times already, in general it's not badNegatives
The room was poorly cleaned, the bed was not changed more than once in a week, water was not brought to the room and the steam sauna needed repairs
Nancy Proemmel
12.02.2024
Negatives
The hotel has become quite run down, the facade is crumbling and doesn't look so great anymore. A renovation would be necessary. Some of the spa area has mold and no longer looks good.
Svetlana Walenwein
11.02.2024
Positives
Very good spa area, that was the only advantage for me.Negatives
This hotel is located far from the center, We knew that, but for me there are more “-” than “+”. Unfriendly, cheeky boss in the restaurant. The cleaning lady often came into the room for what we didn't understand... I can't recommend this hotel more!
Dmitrii Susarenco
11.02.2024
Negatives
The sanatorium is well located but already outdated and in need of updating, the food is average, the dishes are salty or savory, many people get sick, you arrive at the sanatorium healthy and leave with the flu or covid virus. It is necessary to quarantine and update furniture and cosmetic repairs.
Anna Gabel
10.02.2024