references
BAKHADIRJAN RAIMJANOV
08.08.2016
Positives
My wife and I have been vacationing in this sanatorium for the third year in a row in July. We really like everything here. Particularly noteworthy is the modern complex of water treatments - swimming pool, Jacuzzi, contrast bath, mini pool with mineral water, salt, herbal, Finnish, steam, ultraviolet saunas. Overall our vacation was great! In the future we will only go to this sanatorium.Negatives
Previously, the food hall had a separate table with food for diabetics. In particular, baked ones made from fructose, grapefruit, etc. For some reason this did not happen this year.
Татьяна Дерина
03.08.2016
Positives
Only the best impressions. We are already planning our next trip and it will be Richmond again. Friendly staff, Wallnese center, food deserve the highest rating. Thank you for a great vacation!Negatives
There are absolutely no complaints. It would be nice if the hotel had bicycles at its disposal.
Oleg Petrenko
02.08.2016
Positives
A wonderful hotel with an adjacent park and forest, an excellent sanatorium. Polite and qualified Russian-speaking service and medical personnel. Original pneumoacupuncture procedures and a good range of other medical procedures that, along with mineral waters, provide a quick healing effect. A sanatorium where you want to return again.Negatives
An irrational system of time planning of medical procedures that does not take into account the wishes of clients, when the 1st procedure begins at 07:00 in the morning (early), and the second can begin at 10:30. At the same time, the only relief during this pause may be breakfast, after which a maid will enter your room several times (without knocking) and ask: can she clean up?)) The whole point is: that in the Czech Republic the working day traditionally begins very early and ends mainly after lunch. Clients should take this into account, but no one warns them about it. Guess for yourself)) Just like the Czech punctuality in the work of the pool, the water in the contrast foot pool was drained without warning me at the moment when I was there. Although, these are small things compared to the amazing relaxation and treatment in this sanatorium in general! However, perhaps the management of Richmondi really wants to become ideal, will take more deeply into account the mentality of the guests, will think about informing them about local peculiarities, and will help its staff not to be so categorical in the procedure for completing the work of the pool))) Then this Park Hotel will definitely become " an island of paradise on Earth" )))...
Larisa Volkova
31.07.2016
Positives
Excellent work by doctor Podlipn and all the medical staff. The procedures are prescribed only necessary, nothing superfluous. The doctor is always open for communication. The rooms are always clean, bed linen is changed frequently. The location is the best in Karlovy Vary: clean air, silence and grace. Restaurant workers - Well done!!! On the day of arrival we were late for lunch, but they still fed us! The reception staff is very friendly. We will definitely come)Negatives
1) There is nowhere to dry swimsuits, because the dryer is powered by heating. And the heating is only in the cold season. 2) Lunch is early 12-13.30, it could be extended until 14.00.
Александр Мороков
30.07.2016
Positives
We are relaxing at the Richmond sanatorium. Thank you for your convincing recommendations about choosing this sanatorium! Gorgeous nature, mild climate, conscientious procedures (we are doctors ourselves), excellent food, comfortable room. Warm up in the sauna, swim in the pool. Sleep and skin like a baby) On Tuesday, an excursion to Loket. On Wednesday the trip ends, we leave for Prague. Next time we will plan a trip to M. Lazne. Thank you, Vladislav. Best regards, Alexander and Lyudmila.
Jenny Euguenia Bogdanova
25.07.2016
Positives
I liked the unique location of the sanatorium surrounded by a park. Clean rooms, cleaning every day. I am very pleased with the procedures, the fresh treatment rooms and spa impressed me. The treatment could be supplemented with a facial, two beauty salons and a pedicure. I enjoyed every minute of my stay in Karlovy Vary.
Екатерина Керножицкая
24.07.2016
Positives
-Treatment -Hotel location -Wellness open until 21:30 -Clean always and everywhereNegatives
-Tea and coffee only in the morning -Fruits are mainly apples, less often grapefruit and watermelon -Food is quite monotonous -Poor sound insulation, you constantly heard your neighbors.
Владимир Городницкий
18.07.2016
Positives
Everything was very good.Negatives
No comments
Егор Бамбуров
05.07.2016
Positives
We rested at the Richmond sanatorium in June 2016. I liked everything very much. Food treatment service 5+. We will definitely come again. I recommend it to everyone.Negatives
I would like a more modern elevator. The elevators are overloaded.
Irina Staraia
26.06.2016
Positives
Richmond is a wonderful hotel with its own spring, good medical facilities, attentive staff. A wonderful doctor, Yana Karaskova, is the head doctor of the sanatorium.Negatives
Not a very good location - the window looked out onto the courtyard, it was noisy from the cars.
Халида Якупова
19.06.2016
Positives
Excellent work by the hotel staff and administration
Ирина Кутовая
17.06.2016
Positives
We had a very good impression of our stay at the parkhotel Richmond - the work of the hotel staff and its restaurant evokes respect and gratitude. I would also like to say separately about the well-equipped pool complex, which also includes saunas, contrast and thermal baths, as well as a mini-pool with underwater massage (several operating modes of the nozzles). The hotel building is not located in the city center, which makes it possible to enjoy nature and birdsong right in the room - just open the windows; in fact, the hotel is located in the forest at the foot of the mountain.
ЕЛЕНА ЦЫГАНЧУК
13.06.2016
Positives
FRIENDLY ATTITUDE OF THE STAFF. GOOD LEVEL OF PROCEDURES. BUT THE CHOICE OF FREE ITEMS IS LIMITED. MAGNIFICENT NATURE AROUND. ONE OF THE BEST SANATORIUMS IN THE "PRICE-QUALITY" CATEGORYNegatives
A SECURITY WORKER WATERS A DOG DIRECTLY FROM A RECENTLY REPAIRED SPRING IN THE SANATORIUM'S GAZERBOARD. SHE LICKS THE WATER TAP. DID NOT RESPOND TO THE NOTE
Larissa Schulz
09.06.2016
Negatives
There is not a single shelf for cosmetics in the bathroom; there are stains on the carpet in the rooms. We paid 10 Euros per day for a child's crib, which we were not warned about in advance!!!
Юлия Ширяева
05.06.2016
Positives
During my stay from 05/09/16 to 05/22/16, I really liked everything: the accommodation, the treatment, the food and the work of the staff. The aqua complex deserves special attention, including: a magnificent swimming pool, a jacuzzi, a pool with mineral water, a Kneipp path (extraordinary relaxation) and of course 5 different saunas (wet and dry steam rooms, infrared, herbal and salt), an ice machine crumbs - everything is at the highest level. Bravo!!! And of course the location of the sanatorium: park, forest, the air is already sweet. I had a great time. Thanks everyone.Negatives
There are no comments, we can only add small wishes: to serve more tables during breakfast, especially from 9-00; have tea freely available in the evening (at dinner)
Елена Кулешова
29.05.2016
Positives
I liked everything very much, the location of the sanatorium is simply amazing, surrounded by a forest, a park, excellent food, not only dietary, the staff is not trained, but very polite and friendly, there is no negativity.
LYDMILA ZHELENKOVA
24.05.2016
Positives
First of all, I would like to sincerely thank SANATORIUMS.com for their precise, professional work. I hope to use your services next year. As for the Richmond Parkhotel, it is a complete delight. I really want to come back!Negatives
Not noticed.
Elena Sengstbratl
30.04.2016
Positives
Hello everyone who reads my review. I really liked the hotel itself and didn’t want to leave. The food is very tasty and varied, the staff is very friendly. I really liked the masseur in the pool - a tall, strong man and the masseuse in the pool (a young, tall woman). Unfortunately, I don't remember the names. But the massage is excellent, many thanks to them from me and my husband! The room was very quiet! Many thanks to all the staff!!!!Negatives
We rested for a week and our booking indicated that the price included 2 doctor’s examinations, 16 procedures and a blood test. In the end, we only received one doctor's examination and no one took a blood test. I asked why, they told the reception that this was a mistake on the sanatorium website and if I book a week, then I am entitled to only 1 doctor’s examination and no tests. I don’t know who is to blame. Next, the doctor gave me all sorts of useless procedures, and I asked for a massage. She said that she would only order a massage 3 times and if I wanted more, I had to buy it with my own money. But she prescribed the oxygen bag procedure 3 times, which I didn’t need at all. If I had known that this would happen, I would have bought a tour without procedures and taken the procedures I needed on the spot. All 16 procedures were performed on me in 4 days; they distributed them in such a way that I had 4-5 procedures a day. I think it’s too much, I had to run from one procedure to another, during the break I somehow managed to run to the center to drink water, but I had to drink water before eating, and then somehow make it in time for breakfast, lunch and dinner. To be honest, my husband and I were exhausted from all this running around. It was only on the weekend that we had time to see at least a little of the city. The sanatorium has a small plunge pool with thermal water, and that’s the only reason I chose this hotel. When booking, I asked the sanatorium website employee how long I could stay in this water, he said that as long as I could, since it is very hot and it is impossible to stay in it for a long time. But in the end, the water was hot only in the morning, then it cooled down and it was impossible to stay in it, since it was cold to sit in this water. They simply add fresh water to the font during the day, but very little, which is why it is cold. I think so. I approached the pool employee with this question, he shrugged his shoulders and couldn’t answer anything. A plump young guy and an elderly thin woman who work in the pool give a very bad massage. The room was cleaned every day, but it was pretty bad, as chewing gum was lying on the floor from the previous residents, and it was lying there the whole week of our stay there. But it didn’t really upset us.
Galina Pastukh
20.04.2016
Positives
Quiet beautiful calm quality delicious. Attentive polite staff.Negatives
The room is cleaned daily, but the carpets have not been vacuumed even once in 2 weeks.
NATALIA MISHALCHENKO
12.04.2016
Positives
The sanatorium fully met all my expectations in terms of location, treatment, food: friendly staff, a calm atmosphere in the hotel, beautiful interiors; silence - broken only by the singing of birds; nature - mountains buried in morning fog, endless forest paths, a picturesque park, a babbling river with ducks; regularity - a successful combination of procedures and daily food regimen at the hotel; a short distance from the center of KV - cafes, shops, musical events: organ concert, symphony performances. orchestra...
нелли хазанов
06.04.2016
Positives
located in a park area, good organization, pleasant atmosphere
Viktor Lukianov
30.03.2016
Positives
Nature and architecture of the old city.Negatives
In the rooms there is “age-old” dust on the curtains and carpet, in the foyer and staircases the same story. Allergy sufferers, you are welcome - suffocate for your health. If we talk about dietary nutrition, it is absent there. Tea, coffee for dinner and lunch for an additional fee. Doctors only prescribe massages and baths, let me ask, where is the treatment or at least a professional approach to gastrointestinal problems, how does the Karlovy Vary resort position itself??? If you want to spend a lot of money, then you should go to K.Vary. It's not a cheap shopping trip, go there. If you want to get treatment, go somewhere else.
Валентина Зенкович
30.03.2016
Positives
The holiday was positive, I just wanted the pool to work longer.
Maxim Nemtsev
29.03.2016
Positives
Richmond is very convenient for holidaymakers who enjoy walking. Only regular walks to watering places according to Goethe's stitch already provide sufficient daily physical activity. Additionally, dozens of hiking routes through the adjacent mountains and resort forest are a paradise for hikers. And of any physical form! Mountain murmur The warmth of an open window is another factor for quality relaxationNegatives
For some reason, time flies very quickly in Richmond... :))
Oleg Navodnyy
26.03.2016
Positives
The accommodation is ok, but still a bit far if you go to the main sources. The water that is in the sanatorium helps out. The rooms are good and large. Towels are changed every day. The food is not very varied, but the soups and main courses are very tasty. Quite enough for staying from the sanatorium. The treatment facility is new, everything is clearly scheduled according to visits. The course of treatment can be discussed with the doctor and wishes are always met. The reception is very good - they will answer all your questions. A fairly good excursion agency in the lobby (prices are no different from city ones, and the standard of buses is very high)Negatives
The cleaning of the rooms is carried out quite superficially. Dust can remain on the table all week. Few dairy products. A more friendly attitude of the staff during procedures towards vacationers.
Евгения Тиханова
18.03.2016
Positives
There are a lot of advantages! Beautiful hotel, beautiful grounds, polite staff, spacious room (we took one with a balcony), we were completely satisfied with the food. For lunch and dinner there were always three types of meat plus fish. The room was cleaned every day. One day I hung a “do not disturb” sign, so they left me a paper under the door with the maid’s signature, which was not removed that day because of this very sign. The first week the pool was under reconstruction (due to which the cost of stay was 20% cheaper), but from the next week everything worked smoothly on the designated day. The hotel was filled with people, especially the second week of their stay, but somehow everyone was so evenly distributed throughout the building that there was no fuss or crowds of people. When more people started coming for dinner, a second room was opened. Overall, we were happy with our stay, thank you!Negatives
The only negative was that we chose a room with a balcony (more expensive than the usual one, but more spacious), and the balcony overlooked the backyard, and in the mornings cars were unloaded there, probably for the kitchen, the drivers were talking loudly and the women receiving the reception were laughing loudly. products. Therefore, even when the procedures were not early, I had to wake up from this noise. So the overpayment turned out to be pointless.
Waldemar Brühler
16.03.2016
Positives
We rested and received treatment at the Richmond Hotel for the second time. We really enjoy both the treatment and the relaxation. The staff is polite, if problems arise, they are resolved immediately. The hotel has a wonderful swimming pool and various saunas. They also offer a cultural program, there is no time to get bored. It’s a little far from the source, but that didn’t bother us, my husband and I love walks. Everything is fine! We hope to go to this hotel again next year! Thank you!Negatives
We didn’t notice any negativity, and we weren’t looking for it!
Irina Cohen
09.03.2016
Positives
The entire sanatorium is surrounded by parkland, walks in the fresh air are wonderful!
Elvira Salwasser
07.03.2016