references
Vincent Van oosterhout
08.09.2020
Positives
Hotel is situated at a very beautifull green location. Walk distance from the centre and collonades.Negatives
I have none.
Benedikt Fruehsorger
31.08.2020
Positives
The treatment staff is friendly and attentive.Negatives
Food is too salty.
Erika Pfeifer
30.08.2020
Positives
We only spent a week at the hotel. But even this week we were delighted with Karlovy Vary. Although the hotel is located far from the colonnade, this had its advantages - a walk to drinking water in the fresh air. Excellent and very varied food for every taste, friendly honey. staff and, what is rare in sanatoriums, is an attentive doctor.
Robert Vervloet
26.08.2020
Positives
A wonderful 10 day holiday. The location of the hotel is wonderful. We will come againNegatives
Uncomfortable pillows in the room.
Margarita Gapke
19.08.2020
Positives
Booking on Sanatoriums.com was a breeze! The chat is active and all questions have been answered. Nice hotel, not a castle) Park and terrace! There is a children's room on the floor where the entrance to the pool is and there is a swing outside. There were families with children. Wonderful spa area, towels and sheets at the entrance. Minus: there were no disposable slippers in the rooms. We rested for a couple of days - overall we were left with a good impression. It's a 15-minute walk to the center.Negatives
Alcoholic and non-alcoholic drinks were not offered for dinner and lunch. Only later, in the bar with a terrace, was it possible to make an order... There is no currency exchange at the reception. There were no drinks in the refrigerator or glasses in the room.
Lilia Schmidt
16.08.2020
Positives
We really enjoyed our stay at the Richmond sanatorium: excellent treatment and food.Negatives
For two weeks, the floor in the room was never wet cleaned, only in the bathroom. Vacuumed once during the entire period.
Alexander Kölln
10.08.2020
Positives
If someone is looking for peace and quiet, this hotel is the right choice.
Oleg Schunk
08.08.2020
Positives
Large spa department, swimming pools, saunas, towels and sheets are provided, and there is a swimsuit spinning machine. There is a terrace with tables outside and benches for relaxing. There is a spring right in the hotel.Negatives
If there was a choice of teas for dinner in addition to water, it would be very good. The specified musical evening was not observed.
Olena Shymshilashvili
07.08.2020
Positives
Great location. The staff is very polite. Very attentive doctor. wonderful pool and saunas. Overall a great holidayNegatives
The room was cleaned very poorly, linen was changed twice, bathrobes were changed not once in 2 weeks. Very old lymphatic drainage device, many of the listed procedures are missing
Victor Lazdan
04.08.2020
Positives
It was our first time with sanatorium treatment. I liked almost everything.Negatives
The room smells like sewage.
Tatjana Resner
03.08.2020
Positives
I really liked the SPA. Warm pool (you can swim with children), jacuzzi, small thermal pool. Several saunas, both warm and hot. Very good for families with children. You can order a nanny. There is a sandbox. During the summer heat, the proximity of the river and forest is a big plus. The suite was spacious and clean. Very nice senior nurse. sister. The head doctor prescribed treatment taking into account my wishes. The staff is polite, efficient and friendly.Negatives
Cobwebs on the balcony, windows in the hallway. One curtain in the room partially fell off the hooks; during our stay it was not lifted into place, apparently it had been hanging like that for a long time. They couldn't reach it themselves. There were some other little things, but overall we liked it. We'll be back.
Alexander Schmidt
01.08.2020
Positives
We were with my wife and are very satisfied! Keep coming back! Parkhotel Richmond is a small oasis! Recommended!
Klaus Bode
20.07.2020
Positives
For 10 years we have been coming regularly to Carlsbad in Richmond for a spa/vacation. With the extraordinary circumstances like this year (Corona), the Richmond Hotel has dealt with the hotel guests and their employees very responsibly. We felt safe and in good hands until the last day. We'd love to come back!Answer from Spa Hotel Richmond
Vielen Dank für Ihre positive Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Mit freundliche Grüße Parkhotel Richmond
Ilya Ulyanov
18.07.2020
Positives
It has its own drinking mini-rana source.Negatives
Double standard rooms above the unloading ramp (noisy in the morning).
Elena Rosenbach
07.07.2020
Positives
Very nice location of the hotel in the countryside, has everything to relax. Treatments very well organized, without long waiting times. Nice wellness areaNegatives
The only negative moment: mattresses that are too soft and cannot be changed... Can lead to back painAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Kommentare, die wir ansprechen werden. Mit freundlichen Grüßen Parkhotel Richmond
Elena Glück
06.07.2020
Positives
Very good and correct process. ...So I would like to repeat it again and again. ThanksAnswer from Spa Hotel Richmond
Vielen Dank für Ihre positive Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Mit freundliche Grüße Parkhotel Richmond
Marina Mudraya
14.06.2020
Positives
Rest and treatment exceeded all expectations; the hotel just opened after the COVID-19 quarantine was lifted. Almost VIP service due to the lack of visitors, the pool and wellness center are very clean, the treatment is excellent!Answer from Spa Hotel Richmond
Vielen Dank für Ihre positive Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Mit freundliche Grüße Parkhotel Richmond
Vitali Bardenko
04.04.2020
Positives
A magnificent sanatorium, a comfortable, quiet and peaceful place away from the hustle and bustle. The beautiful interior of the sanatorium always pleases the eye. Excellent reception staff, cleaning service and medical staff. The sanatorium has a professional team of doctors. Great chef, amazing breakfast, lunch and dinner. We've been going to Richmond for 3 years and we're falling in love with it more and more. In case of inclement weather, there is something to do on site and there is a spring with healing water. There is parking for a car. A very convenient place for walking through the forest. Next year only in Richmond!!!!
Elena Aristova
29.03.2020
Positives
My husband and I love Karlovy Vary very much, we have been vacationing every year for 5 years now. We chose the Richmond Hotel last year based on reviews on the website, but this year we didn’t choose anything - we knew that we would only go here! We like everything: the reception service, the doctors, and the hotel itself (even if there are some cracks and chips somewhere). Well, the CHEF!!! this.... It's hard to find any epithets! Only superlatives of all praise! And, perhaps, the most important thing I would like to say. We ended up at the hotel at the moment when the coronavirus quarantine regime was introduced in the Czech Republic. In Richmond, all recommendations of the Czech government were implemented, while the Richmond administration did everything in its power to ensure that hotel guests felt as comfortable as the situation allowed. I really want the situation in the world not to have a negative impact on the work of the hotel! We want to return to our beloved Richmond!Negatives
No
Наталья Колесникова
29.03.2020
Positives
Good location of the hotel. Good food, dietary options are very valuable, helpful staff.Negatives
Already upon arrival at the reception, they force you to sign a paper in Czech without translation, which I don’t know. Poor soundproofing in the rooms, this is especially inconvenient in room 207, next to the doctor's office. I don’t understand at all why rooms are arranged next to offices, the staff is very noisy and very early, the maids start talking loudly. In room 331 there are problems with electrical wiring that cannot be solved - a worldwide problem. When at night it started buzzing terribly, like a siren, the receptionist on duty He answered me that he didn’t understand Russian or German either. He didn’t even raise his ass to go into the room and look. The rooms have a lot of unnecessary furniture, but the plumbing does not work well: water accumulates in the sinks, especially in the showers. I was unpleasantly surprised that the oxygen therapy procedure was shortened by an entire hour. On the ground floor there are unpleasant, impolite nurses in the bathroom department. In general, it seems to me that no one from the administration reads the reviews, because from year to year it’s the same thing and nothing changes.
Waldemar Vogel
26.03.2020
Positives
I'm excited! Everything was great! Can only recommend.
Irina Doronina
23.03.2020
Positives
We love this hotel, so this is our sixth time coming. Thank you for the wonderful organization of the holiday.Negatives
There is no negativity.
Наталья Соколова
23.03.2020
Positives
Excellent wellness center, convenient opening hours.Negatives
We visited this sanatorium for the fifth time, we always really liked everything, based on the experience of previous visits, I booked the maximum number of days. We lived in the same room when we booked category 2, despite the fact that we have now booked standard. It is not clear how the rooms are classified. They promised to demonstrate the difference between the rooms “standard” and “category 2,” but they never did. In the mornings there was periodically an incomprehensible noise, the origin of which could not be explained. There was an unpleasant aftertaste from the last visit, unlike the previous ones. Next time I intend to consider the option of another sanatorium.
Владимир Иньков
21.03.2020
Positives
We like the Richmond Sanatorium. We hope that we will visit this hotel in the future.Negatives
I would like the staff performing medical procedures to be more attentive and friendly.
ТАТЬЯНА ПАХОМОВА
19.03.2020