references
Nikolaj Latypov
27.06.2017
Positives
Very quiet cozy place in a beautiful natural environmentNegatives
The location of sources of medicinal water is far away; little information about the city, surroundings and opportunities...
Vladimir Talalaev
19.06.2017
Positives
Very nice positive calm environment. You relax your soul and body. Very friendly staff.Negatives
Everything was great
Pavel Drygin
19.06.2017
Positives
The hotel is located in a quiet, secluded area. The food is good and varied. I really liked the treatment too. The hotel is great!Negatives
On the one hand, it’s a plus that the place is quiet and peaceful, on the other hand, it’s a bit far from the main places (restaurants, shops). We need to travel. It is advisable to increase the opening hours of the canteen.
Viktor Velichko
18.06.2017
Positives
Everything is very great! Since this is not the first time I have vacationed at the Richmond Park Hotel, I really want to hope to cooperate with you on the issue of booking a room. Thank you very much!
Erna Skorochodov
12.06.2017
Negatives
There are no procedures on Saturday. The day is empty. The massage is weak, more stroking than massaging. Internet signal is weak.
Лариса Кардакова
11.06.2017
Positives
The Park Hotel has a wonderful location. The cleanest air, a beautiful park, distance from sources - plus, you have to move a lot. Dr. Hanna Bryulikov is seeing us for the second time, she is very attentive and professional. We do gymnastics in the pool every day, we get a boost for the whole day, the set of exercises is well thought out and sister Yana simply inspires us to charge up our health. We are leaving with sadness and hope to see each other.Negatives
Sometimes the schedule of procedures does not allow you to allocate time to go to the springs for lunch (not everyone is suitable for the water in the sanatorium itself). And if it is necessary to drink half an hour before and plus half an hour for lunch, the break in the procedures should be 90 minutes (30 minutes to the source + 30 minutes from the source + 30 minutes lunch). You are guaranteed to get to the source early in the morning and before dinner.
Boris Sirtkin
10.06.2017
Positives
Sanatorium Parkhotel Richmond - Fundamental beautiful building located in a convenient location. The room has everything you need. The hotel is quiet, there is an opportunity to have a great rest. A twenty-minute walk to the center, to the springs (you can also use public transport). A wonderful park for walks, there is a public transport stop nearby, which is very convenient. The restaurant has excellent cuisine, a varied menu (if necessary, you can choose any table number). KARLOVY Vary - UNUSUAL BEAUTY. Emotions are running high.Negatives
There is no boiled water for taking medications before bed and at night.
Андрей Дядюкин
08.06.2017
Positives
Excellent location, 15-20 minutes to the source. Lovely rooms, great spa, good food. Comfortable holiday with children.Negatives
Among the small disadvantages, we can note the not very convenient lunch time, from 12 to 13.30. There is too little time to drink water from the source after the procedures.
Iurii Doroshin
29.05.2017
Positives
Everything is fine. We rested for the second time. They brought guests from Germany with them.
Faina Schnur
28.05.2017
Positives
very good location if your like to walki park is actually forest ,lots of trails and fresh air, mineral water inside hotel,your do not have to walk to the central Colonade to drink it every time,but depends on your health conditions ,nice friendly stuff,good food buffet 3 times a day and your choose what you can eat,nice clean roomsNegatives
i am very surprised that in rooms with bathtub there is no shower curtain,when your take a shower water is splashing everywhere and it's very inconvenien
Marina Bogryantseva
27.05.2017
Positives
Very pleasant impression of the hotel and its staff. Competent and very smart specialists at the reception. The rooms are constantly cleaned, and they will always clarify when they can start cleaning. They respond to all requests promptly, are friendly, and simply great. Medical care is above all estimates. The procedures are smooth, the staff is attentive, and they work like a well-oiled machine. We are very grateful to Dr. Hana Brdlikova for her high professionalism and sensitive attitude towards patients.Negatives
My wishes are to extend dinner until 20-00 and give the opportunity to have breakfast (even without hot food) just coffee and a sandwich for those leaving the hotel between 6-30 and 7-30, especially since the staff is already in the dining room and the preparation process is underway. In all European hotels, take Greece for example, there is the term “early breakfast” and “late dinner”. Those leaving for the whole day on an excursion are given a dry breakfast “just about nothing.” The bar staff are very friendly, they love and value their work, which, unfortunately, cannot be said about the waiters in the dining room. It felt like they really didn’t like us, nor did they like their work. We understand that their work is hard, but this is the work they have chosen at the moment. For example, the cook guys serving hot food are just great, attentive, with charming smiles, and yet they are also on their feet all day with visitors.
Максим Щукин
25.05.2017
Positives
Well-equipped hotel and medical facilities.Negatives
They are not close to the springs (15-20 minutes at a brisk pace) - so it is not always possible to drink mineral water before lunch. The effect of the treatment is less than expected (in Karlovy Vary for the second time).
Татьяна Спивак
23.05.2017
Positives
Good location, attentive staff, good medical facilities.
Тамара Лобанова
22.05.2017
Positives
Good location of the hotel, opportunity to walk to the springs, availability of a swimming pool and saunas, kind and polite staff. The quality of the procedures is good. An opportunity to sit on the veranda in the evening and listen to live music.Negatives
I didn’t like the food: it was tasteless and monotonous. We took full board. The meat was fibrous and dry, everything was cooked in gravies that were spicy. I'm not even talking about diversity, because... There was practically the same thing (meat in gravy) every day. Once they made stuffed peppers: they stuffed them with some cutlets with bread. For dinner, they made casseroles, most likely from the leftover cottage cheese from breakfast and rice from lunch: everything was mixed and baked, everything turned out dry and tasteless. Once they even made a puree soup that smelled like sausages; the dinner salads covered in mayonnaise were also tasteless and apparently made from whatever was left over. It should be noted that tongue, ribs and rabbit were deliciously prepared several times. The only fish that could be eaten were baked trout and carp in spices. The impression was that the hotel buys low-quality meat and saves a lot on products. Before Richmond, we spent 2 years vacationing in Ostend, where the food was much tastier and more varied. I could never have imagined that they feed this way in Richmond, and this is not just my opinion, because... I discussed this issue with many hotel guests. I would really like the hotel to have tasty and varied food, as everything else there is at a high level.
Елена Дробович
21.05.2017
Positives
Distance from sources, possibility of long walks. Location in a park area. Services in the pool have expanded (spa treatments)Negatives
This is my sixth time at the sanatorium and I noticed that the quality of food has become worse.
Николай Константинов
18.05.2017
Positives
Good attitude of the staff. Very good location of the hotel.
Ольга Плошкина
15.05.2017
Positives
A wonderful sanatorium, wonderful room capacity and, as an additional bonus, a luxurious spa area! The staff is friendly and responsive.Negatives
No!!!!!
Zhanetta Ageeva
13.05.2017
Positives
Wonderful location of the Richmond Hotel. There is the opportunity to go on wonderful walks. 10 minutes walk to the city center. Peace and quiet, as the hotel is located away from noisy streets. The staff is helpful and caring. Doctors are attentive and respond to problems immediately. We needed an additional number, they found it within 24 hours and we paid a ridiculous price for it. If you have a luxury room, then you are entitled to 2 free drinks for lunch and dinner, and a separately prepared dish for lunch or dinner. For example, you can take juice and coffee, water and a glass of wine, etc., which is very nice. Every other day after dinner there was music playing, you could listen or dance. We were extremely pleased and would like to come again. Wonderful pool. Wonderful kitchen. Beautiful building architecture and garden layout.Negatives
As elsewhere in the Czech Republic, the staff speaks almost no language other than Czech, which makes communication during lunch or procedures difficult. The time that is assigned to you for medical procedures can only be changed for money. At the same time, you will speak incomprehensibly what language... It was very difficult to understand the movement of the elevators, one of which often broke down... but the advantages of the stay are undoubtedly greater than the disadvantages....
Патимат Даиялова
11.05.2017
Positives
Very good sanatorium! Located in a park that turns into a forest. The birds are singing and the air is fresh!!! The food is very good, as are the procedures.
Olga Trifonova
11.05.2017
Positives
Wonderful sanatorium! Everything is at an excellent level. I would especially like to mention the oxygen therapy workers. Responsible, attentive, kind. Waitress Anna is also an excellent worker. I would award her a medal. The bartender also deserves special thanks.Negatives
Some of the reception staff are tense and unhelpful. And they are the face of the hotel and immediately create the atmosphere. I was leaving on May 10 and, despite the fact that I called before breakfast and said that I would pay the debts after 12, when I went down to the hall, the lady on duty reminded me in an unpleasant tone that I had to pay. This is my fourth or fifth time in Richmond and I don't really look like a scammer about to run away without paying the bill. Even reminders should be done in a kind tone! The last chord is of great importance. Sincerely, Olga Trifonova
Zenoviy Mazur
09.05.2017
Positives
Everything was great . The expectations were completely met
Larisa Makarycheva
03.05.2017
Positives
The hotel is located in a quiet location, in a park area. The procedures were carried out according to the specified time, there were no queues. The staff is friendly, everyone speaks Russian.Negatives
Poor location of the room (334) the window is at ground level. In 14 days, we vacuumed the floors (carpeting) only once, and rarely dusted the furniture.
Sekerin Iurii
24.04.2017
Positives
We are regular clients of the Richmond sanatorium. Excellent medical and household facilities. Excellent food. Friendly staff. Everyone is very happy.
Любовь Таласова
24.04.2017
Positives
Good afternoon, dear hotel employees. I just arrived from treatment in Karlovy Vary, Richmond sanatorium. The sanatorium is located in a quiet place from the center, a morning walk to the Colonnade is a charge for the whole day. Upon arrival at the sanatorium, we were accommodated within 5 minutes and things were delivered to our room. During our stay at the sanatorium, all the staff - the doctor, the maintenance staff, in general, whoever we had to communicate with - treated us with kindness. In general, everything is great (treatment, nutrition, staff work). Thank you for such attention. The food is top notch. In general, thanks to all the staff. And I also thank Vladislav (manager) for his advice.Negatives
I have NO negative things to say about the sanatorium.
Tatiana Kushkovaia
23.04.2017
Positives
A cozy sanatorium, next to a park and all the paths to the observation decks. Good food. Live music in the bar. Friendly staff. Swimming pool, several saunas. Good food.Negatives
Some saunas did not work. I had a severe cough and other symptoms of a cold; the staff didn’t even offer me a thermos with hot water; I diluted the Theraflu with hot water from the tap. It’s good that other vacationers suggested where to go. I advise you to take your medications with you; pharmacies were closed on Monday after Easter.
Evelina Naidis
22.04.2017
Positives
Great friendly staff. A well-constructed schedule of treatment procedures. Good kitchen.Negatives
The mattresses on the beds are too soft.
Наталия Вакулова
20.04.2017