references
Владимир Г.
16.08.2017
Negatives
This season, the spa complex did not have mineral water baths (they were empty) or walkways with contrasting water temperatures.
Нина Р.
14.08.2017
Positives
The sanatorium is located away from the center, in a green area, there is an excellent opportunity to climb the mountains and relax from a large number of people. The air is clean, transparent. The staff is polite, everyone tries to help from the bottom of their hearts. It's nice to talk to them. .Everything is beautiful, the room is cleaned every day. The doctors are qualified, everyone speaks Russian. Wonderful pool. There are not many people, since everyone goes at different times. The time spent in the pool is not limited.Negatives
didn't really like the food. Buffet. They don’t know how to cook soups at all. They give you two types of soup: one is an incomprehensible mess, the second soup must be pureed. They don’t prepare dairy dishes. In practice, only main courses are prepared for lunch and dinner. Not very tasty. But everyone gives a lot. We ordered a room with beds standing close to each other, which were shown on the video. We received two beds standing close to each other. It was very difficult to sleep. They said that there were very few rooms with separate beds. The windows overlooked the parking lot; we woke up early because of the noise.
Rauza .
11.08.2017
Positives
I liked the location of the resort, the work of all the staff, the food is normalNegatives
on weekends during departure from the sanatorium, they provided very poor food; we saw what kind of food they provided in other sanatoriums. I compared and was very surprised. I didn't expect it, it's not possible.
Елена М.
10.08.2017
Positives
I liked everything very much. Excellent location of the resort, excellent food and treatment! Thank you! We hope to come to you again.
Iurii S.
02.08.2017
Positives
An excellent sanatorium for those who love walking. The room is cleaned daily, the food is excellent, the spa is just super. All liked it! Thank you!
Viktor S.
02.08.2017
Positives
I really liked almost everything. Best place in terms of location. Excellent food.Negatives
The fruits are all green, they take another week or two to arrive, but they are put out right away. A very formal attitude on this narrow issue.
Ирина .
02.08.2017
Positives
We went to the sanatorium with my mother, this was our first experience, and we did not know what exactly to expect. I was pleasantly surprised by the atmosphere, the staff was very friendly, there were no problems with the language barrier (for my mother). The room is very spacious, cleaning is regular. There was no problem with towels either in the room or in the pool. The food is varied, the choice, in my opinion, is sufficient. The location is wonderful, quiet, near the forest, excellent air! As for the treatment: everything is clean, the staff is diligent. Overall we really enjoyed it.Negatives
We didn't find any significant downsides. There is no air conditioning in the room, which can be a problem in the summer. The sources are really very far away; we didn’t always have time to get to them calmly due to the schedule of procedures. There is a minimal number of young people in the hotel, but this is rather not a minus, but just a note, given the specific nature of the stay.
Artur R.
01.08.2017
Positives
Very good location of the sanatorium, excellent staff, quality treatment and varied food. Everything was at a decent level of a four-star hotel. The hotel is located in a green park area and has its own drinking spring. And most importantly, it has a swimming pool and all four wonderful saunas, which you can visit from morning to evening absolutely free!!! In general, there is everything you need for a good rest and treatment!Negatives
The only negative: the polluted territory of the forest park. All the statues have turned green and many of the trees are covered in many years of cobwebs and mold. I wish the hotel area was as clean and tidy as the hotel itself!
Виктор Т.
01.08.2017
Positives
There is no better place in Karlovy Vary for a relaxing holiday.Negatives
one of the nurses did not measure the vacationer’s blood pressure, since she came to her several times to do this. Not several times a day, but once a day, in the evening, when I didn’t feel very well. This is not respectable for such an establishment.
Мария О.
01.08.2017
Negatives
The food gets worse every year. I have already stayed in this hotel 4 times. Little fruit, no second course of meat at all, overcooked and over-stewed.
Irina .
31.07.2017
Positives
I’ve been on vacation at the Parkhotel Richmond sanatorium with friends for the 3rd time. I really love this sanatorium for its convenience, cleanliness and very pleasant location (forest, park, nearby river). This time I arrived with a sore leg, I was limping very much and was in severe pain. Doctor Hana prescribed me the right procedures and at the end of the rest and treatment I was able to return home calmly, almost without a limp. I would like to mention a very good masseuse (sometimes very harsh, depending on my mood). Her name is Kristoforova Veta (1st room, 0th floor) She does massage does it great! I recommend it! Gas injections are an unpleasant procedure for many, for me too, but the way the girl from office 1 (1st A floor) does them is simply a fairy tale! She has a light hand and a very kind disposition. Always smiling and very pleasant. Huge Thanks to her. These are advantages. But there are also disadvantages that I would not like to see next time: the number of procedures indicated on the sanatoriums website for 16 days and 15 nights does not coincide with what the sanatorium itself provides. It turns out to be 2 procedures less .And also about food: every year it becomes more and more monotonous. For example, breakfast: Every day the same oatmeal, 2 types of sausages (sometimes they add fried sausage or grilled sausages), scrambled eggs, mixed omelet, complexes with milk. Sometimes they add overcooked chicken schnitzels in burnt batter (the cook is not friendly with batter at all). The cook, apparently, has no idea that there are other porridges, for example, rice, millet, wheat, barley, buckwheat and others. He does what which is easiest and cheaper. I’m not even talking about all the pancakes, cheesecakes, casseroles that could be on the table... Alas... Austerity is evident, although it’s not clear why, because there are no fewer vacationers. But that’s all did not spoil our overall impression of the hotel, to which we plan to return next summer to plunge into the atmosphere of silence, peace, friendliness and comfort. And we will definitely use the services of sanatoriums.com. Thank you very much!
Kenzhegali I.
31.07.2017
Positives
We really liked it, especially the treatment, food, and staff services. Next year my friends and I are planning to undergo treatment in Richmond again. Thanks everyone!
Vladimir Z.
28.07.2017
Positives
I rested and received treatment together with my wife. We would like to express our gratitude to all hotel staff for their attention and sensitive attitude. Great job by the chef. The food is excellent. The location of the hotel is very conducive to walking, which also has a beneficial effect on the quality of treatment and relaxation. Special thanks to the masseuse Betka for the quality work done, as well as to the restaurant worker Anna for her sensitivity, kindness and attention. We only want to come to this hotel next summer.Negatives
There are also a couple of wishes. 1. The mattress on the bed in room 443 is very old and after a night spent on such a low-quality mattress, the effect of treating spinal problems is reduced. 2. The advertised thermal water pool does not work.
Alexander M.
27.07.2017
Positives
Thank you very much for a perfectly organized holiday at the sanatorium. We were very pleased with all the services provided: treatment, food, walks in the magnificent park and interesting communication with former compatriots.Negatives
Restaurant staff should smile more at guests
Станислав Г.
26.07.2017
Positives
Polite, attentive and caring caring staff. Special thanks to the canteen staff.
Larisa V.
25.07.2017
Positives
Very good location of the hotel, delicious food, good treatment. I liked the hotel room and would like to come here again
Евгений О.
24.07.2017
Positives
All liked it.Negatives
There are only two channels on TV, the smell of carpet, no kettle, hair dryer is inconvenient.
Svetlana C.
23.07.2017
Positives
This was the fourth time my friend and I vacationed in Karlovy Vary, but this was our first time in Richmond. I liked everything very much: treatment, food, staff work, accommodation and location of the sanatorium. For the first time, the doctor was not formal in prescribing procedures, and for the first time, mineral water was prescribed at a temperature that made us feel comfortable. When we read reviews about Richmond, we came across some negative points, but during our 20-day stay we did not find them, for which we are very grateful to the hotel staff. If we get together again in Karlovy Vary, then now it’s definitely Richmond, because... they do not seek good from good. Thank you.Negatives
There are no cons.
Yulia K.
17.07.2017
Positives
Excellent sanatorium, large rooms, friendly staff, excellent treatment, everyone speaks Russian. The sanatorium has its own park and this is a huge plus, you can take a walk, see the Japanese garden, feed the ducks. At first it seemed that it was a bit far from the springs, but then it was even nice to walk; if it rains, you can take the bus 2 stops (next to the sanatorium) 18 CZK. Excellent Spa, everything is new, very chic. I'll definitely come again.Negatives
All the main dishes (lots of different meats) are very tasty, but desserts are a little difficult, but this is a sanatorium, not Turkey :)
Boris V.
11.07.2017
Positives
Everything is very good. We'll try to go again next year.
Елена Д.
10.07.2017
Positives
I was very pleased with the location of the sanatorium: quiet, a lot of greenery, its own park. There is an opportunity to walk to the springs 1.5 km there and 1.5 km back, which is very good for health. The hotel itself is, of course, gorgeous. The Standard+ room was spacious and bright. Cleaning never bothered me. Towels were changed frequently. Linen was changed 2 times in 13 days. The food is varied. Buffet. There are desserts, ice cream and fruit. The hotel restaurant also has excellent coffee. The prices of the restaurant pleased me. Musicians come twice a week and you can dance to their music. The pool is wonderful. If I have to come again to Karlovy Vary. I will choose Richmond.Negatives
There is nothing particularly negative. There are some comments. It is better to come for lunch and dinner at the beginning of time, because... then you may not get some food. But this is for those who love to eat well. This didn't bother me personally. The staff in the dining room is not always friendly, but if you pay attention to it. The soups are not very tasty. Also for young, or relatively young, people, especially for those traveling alone: the guests of this sanatorium are over retirement age. That's probably all.
Светлана Ф.
05.07.2017
Positives
Friendly staff, attentive medical staff, proper nutrition, magnificent architecture of the building, a park area for leisurely walks will not leave anyone indifferent, you want to return to such places again. Thank you for the unforgettable experience. I will recommend it to friends and acquaintances.Negatives
no cons
Simantov A.
04.07.2017
Positives
Everything is just great. Everything is at the highest level. I am very pleased with your company.
Елена В.
29.06.2017
Positives
For many, the distance of the hotel from the sources is a minus, but for us it is a huge plus. Daily walks along the river were a great pleasure. The hotel has a very cozy and homely atmosphere. We have been there 5 times, we don’t want to consider others.
Nikolaj L.
27.06.2017
Positives
Very quiet cozy place in a beautiful natural environmentNegatives
The location of sources of medicinal water is far away; little information about the city, surroundings and opportunities...
Vladimir .
19.06.2017
Positives
Very nice positive calm environment. You relax your soul and body. Very friendly staff.Negatives
Everything was great
Pavel D.
19.06.2017
Positives
The hotel is located in a quiet, secluded area. The food is good and varied. I really liked the treatment too. The hotel is great!Negatives
On the one hand, it’s a plus that the place is quiet and peaceful, on the other hand, it’s a bit far from the main places (restaurants, shops). We need to travel. It is advisable to increase the opening hours of the canteen.
Viktor V.
18.06.2017
Positives
Everything is very great! Since this is not the first time I have vacationed at the Richmond Park Hotel, I really want to hope to cooperate with you on the issue of booking a room. Thank you very much!
Erna S.
12.06.2017