references
Positives
It was absolutely wonderful, from ordering with you to the end of the holiday. We can’t evaluate the procedures, it was only 4 days, but the saunas, relaxation, and everything else were at the proper level. We will use your company for our next order. Thank you
Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Professional applications and very friendly staff. Unfortunately little German, but that wasn't a problemAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
We were at the Richmond Hotel in February 2023. In principle, we really liked everything, the only thing that bothered me a little was that in the sauna and in general the spa department in the evening we had to wait for a place in the sauna or the salt room, but this only means that the hotel was one hundred percent full! The rooms were cleaned every day, the food was also at a high level, the staff at the hotel was mostly friendly. In general, we left a very good impression after a week's stay at the Richmond Hotel, we can safely recommend this hotel!Positives
Wellness, food, locationAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
😁 just have a good holiday. FurtherAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
It was beautiful, everything was fine, thank youAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Very nice hotel, I like the park location, the staff is attentive. Staff attentive to the applications. The rest of the saunas, steam room, bathroom and whirlpool were very nice.Negatives
Food could be a little more varied in the main course, meat more often dry. Main sauna a bit smallAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir werden uns bemühen, unseren Service ständig zu verbessern. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Very friendly staff. Everything was perfect, as well as a variety of food. Thank you. We would like to repeat.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Many thanks to all the staff of the hotel, everything was great!Positives
A very nice staff and a good and quiet location. The food is very good and there is fish and a selection of meat every day. We will definitely come there again.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Thanks a lot. We forgot our cup in the cafe, when we contacted the staff, they immediately gave it to us and the waitress, unfortunately I don’t know the name, said one phrase: nothing will go to waste here, you are our family!!! And indeed, we felt at home. Everyone is very nice and caring. We will definitely come again and again.Negatives
It just doesn't exist....Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We have been to this hotel 5 times and are always satisfied. I can only recommend these hotels. 12.02.23. 60years.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
I liked everything, we will come againAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We were very satisfied with our 13 day stay at the Kurhotel Richmond. Everything was right, the applications/treatments were great. The overall service is very good. The food selection is very diverse and also very good. The waitresses are very quick. We can also praise the doctor very much, she listened and gave advice. We can definitely recommend the hotel.Negatives
The wellness department with the very nice swimming pool was sometimes very crowded.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
Friendly staff, delicious food, great wellness area.Negatives
NothingAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
We really enjoyed it and will definitely go again.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и будем с ждать Вашего очередного визита. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Everything was great, I will definitely come back, amazing service and the staff is trying very hard, everything is great! Thank youNegatives
NoAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We rested from January 22 to February 5, we liked everything - the politeness of all the staff. We had a 10+ holiday. Thank you very much, we will be back next yearNegatives
So storoni negativa mi ego neobnarujiliPositives
We were completely satisfied with our stay at the Hotel Richmond. Very nice and friendly staff, wonderful atmosphere in the hotel and everything was clean and well maintained. Applications were very good and appointments were optimal. We also really liked the swimming and sauna area. The location of the hotel is great and very quiet and you can be in the city center in just a few minutes and the bus stop is right next to it. I would also like to thank the kitchen team very much, they cooked it especially for my wife and it tasted very good. We were very satisfied and will come backAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
AS ALWAYS, I LIKED EVERYTHING. THANK YOU FOR YOUR REST.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
The hotel is located near the forest. Very fresh air. This was our fourth time at this hotel. The food, as always, is excellent, a lot of pastries and fruits, a lot of meat dishes. The pool and saunas were open regularly, so even the children were not at all bored. The hotel is suitable for all ages. This hotel is just a fairy tale.Negatives
No consAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
The hotel has a great location, the rooms are clean and bright. The food was always delicious. Restaurant staff were always very friendly and helpful and always did a great job.Negatives
During treatments, with the exception of a few employees, the staff was mostly unfriendly and annoyed.Positives
Good food, location of the sanatorium near the natural area, clean.Negatives
The staff is not always friendly. Some procedures (magnetotherapy) are not effective.Positives
Everything greatNegatives
Bad mattressAnswer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir werden uns bemühen, unseren Service ständig zu verbessern. Wir wünschen einen angenehmen Tag. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.
Positives
I really liked the Richmond sanatorium. Excellent, competent staff - everyone in their place. The medical staff is very friendly, always with a smile and a good mood. My husband’s blood pressure was rising - the doctor prescribed several appointments, monitored his condition, and wrote out a prescription. The restaurant has a very varied menu, everything is very tasty. The waitresses are top notch. I really liked the wellness center. Swimming pool, saunas, thermal pool - available all day. Cleaning was carried out regularly, bathrobes were exchanged, and bed linen was changed three times in 10 days. Everything is great!!! I recommend!!!Negatives
The only detergent in the bathroom is shampoo. The dryer was not working well.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв. Будем стараться наши услуги по-прежнему совершенствовать. Желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
I would like to sincerely thank all the staff of the sanatorium for their friendliness, decency, kindness, and compassion. The sanatorium is clean, cozy, warm, calm and extremely pleasant. The location is great, secluded, quiet place away from the hustle and bustle, lots of opportunities for nature walks. A very important advantage is the ability to drink thermal mineral water without leaving the sanatorium. Special praise for the delicious cuisine, varied products, very high quality, mostly dietary, decent and timely service, we received great pleasure from such abundance. A wonderful SPA area, a large selection of saunas, swimming pools, fresh towels and sheets are provided for every visit. The procedures are carried out strictly according to schedule, in a gentle manner, with great attention to each patient, everything necessary is given on site, the patient just needs to come. An excellent, peaceful place for recovery and combining business with pleasure, we have only the most positive impressions.Negatives
No.Answer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
Great hotel. Very good cuisine. A wonderful spa complex with a swimming pool. Water is supplied to the hotel. There is a forest around.Negatives
NoAnswer from Spa Hotel Richmond
Спасибо Вам за отзыв и желаем хорошего дня, Marketing Department Parkhotel RICHMOND.
Positives
We will be back. 👍😉Negatives
Meat could be prepared better, was always too dry. For four stars, the food could be more varied. Otherwise we were satisfied.Answer from Spa Hotel Richmond
Vielen Dank für Ihre Bewertung. Wir wünschen einen angenehmen Tag und freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen Marketing Department Parkhotel RICHMOND.