references
Sorin Dumitru Lalescu
25.07.2021
Positives
Top
inga morgenstern
22.07.2021
Positives
This was my third time in Richmond, and I had a wonderful time again. The procedures, the competent and polite staff, the spa area... in general, everything is at a good level. Great service in the restaurant, but...Negatives
Perhaps because of the corona, the hotel was not full, the assortment became more modest. And it’s a shame that there is no more tea for lunch and dinner (.
Sargis Ghazaryan
20.07.2021
Positives
Excellent hotel. Everything was very good.Negatives
There is no negativity.
Radmila Chergiani
19.07.2021
Positives
1. Hotel location. The luxurious hotel is located in a beautiful park, 1.5 km from the drinking colonnades. Peace and quiet. It is pleasant to walk along the Goethean stitch to the source and back on a flat surface. There is a source of drinking water along the road. Very tasty. After lunch and dinner, you can sit on the benches in front of the Teplaya River. There is always parking for cars. 2. Very polite, friendly, qualified staff. And reception and room cleaning and dining room. Everyone is very polite. 3. The rooms are stylishly furnished. Equipped with everything you might need. The mattresses are soft, I wish they were a little firmer. 4. Doctor and honey. the staff works impeccably. The doctor always meets halfway when prescribing procedures. Examines carefully. The medical staff performs the procedures with special care and professionalism. 5. Magnificent and varied SPA complex. They provide towels and sheets, and what is especially convenient is that there is a swimsuit spinning machine. Overall the Richmond Hotel left a good impression. I want to come back here. And I hope that this will happen soon. Thank you.Negatives
I would like tea for lunch and dinner. It was sorely missed.
Alla Lozova
19.07.2021
Positives
Everything is very good. Simply great! Very pleased with the hotel. We will definitely come again. Many thanks to all the hotel staff.Negatives
No
Alla Holitsyna
18.07.2021
Positives
The treatments are great! the staff very nice! The doctors are very competent!Negatives
The food wasn't great. Coffee wasn't drinkable for breakfast.
Waldemar N
18.07.2021
Positives
Very friendly staff. Excellent location, it’s a pity that it’s a bit far from the colonnade.Negatives
The biggest disadvantage: during our stay the promised drinking source did not work, and it is impossible for people aged 3 times a day to walk 1.5 km. In the dining room you should definitely have at least a small knife for cutting buns and maybe a little larger coffee mugs and add at least one coffee machine.
Natalia Schell
14.07.2021
Positives
Wonderful hotel!!! Let me start by saying that he looks simply gorgeous. Spacious hall, wide staircase, cozy rooms. I really liked the sauna and spa treatments (we only stayed for four nights, so the focus was on Wellness). Polite, friendly staff. We also liked the location of the hotel. 10-15 minutes to the central streets. Therefore, it is not noisy and there are few passing cars. The only small minus is the food. It's like a canteen. But I think it’s like that in every hotel. I talked with other vacationers who were not in Karlovy Vary for the first time. They said that in this hotel the food is more varied than in others.
Sergej Wickenheisser
11.07.2021
Positives
The hotel has excellent facilities, fresh air, a nice park, a swimming pool, saunas, everything is at the highest level, good cuisine, they cook like at home, we really liked it.Negatives
The only thing I didn’t like was the old furniture; the doors in the closet are difficult to open, and in the bedside tables too.
Mariana Rotaru
07.07.2021
Positives
Location area, wonderful SPA services, cleanliness in the room and good work of those who monitor the cleanliness. High level and attention of employee Anna in the canteen, doctor Ksenia and nurse Ivanka. It was nice to communicate only with them.Negatives
The menu in the dining room could be more varied. In Anna's absence, everything in the dining room was poorly organized; they had to be reminded about the bread, which was missing. During the procedures, the medical staff is completely inattentive, with a few exceptions. Other staff could have been friendlier.
Marina Romanidi
05.07.2021
Positives
Excellent value for money hotel, thank you very much to the sanatoriums for a wonderful stay and treatment. I also thank the sanatoriums team for their availability, quick response and answers to questions. In general, everything is great, as always! Thank you!
Marina Bach
03.07.2021
Positives
Thanks a lot! The Richmond sanatorium is located in the suburbs of Karlovy Vary, a 20-minute walk to the city center. Along the way, along the forest area there is a spring with drinking water, so a walk to the springs is just a pleasure. The rooms are comfortable, the bedding is new and of excellent quality, the balcony is large, and there is an excellent swimming pool with many saunas. The sanatorium has its own huge park and a source of mineral water in the sanatorium building.Negatives
One small minus is the wide variety of food. I think it would be right to reduce the amount of food and pay attention to the quality and taste of the food. Less is more!
Erinta Paskaludou
01.07.2021
Positives
Excellent location of the hotel, magnificent SPA complex, friendly staff. Many thanks to Sanatoriums for organizing treatment and recreation. I'll only return to RichmondNegatives
There are no cons at the Richmond Hotel
Alla Lozova
29.06.2021
Positives
Everything is great! On the highest level. I recommend this hotel to everyone.Negatives
No
Wladimir Weizel
28.06.2021
Positives
war super, tool, hervorragent
Irina Hollmann
28.06.2021
Positives
Our two-week vacation passed in a calm and cozy atmosphere of the hotel location and very friendly staff. The cleanliness and order, as well as the medical care and food of the hotel leaves good memories.
Sergiy Mykhaylovskyy
27.06.2021
Negatives
Vacationing citizens of the Czech Republic behave defiantly, very negatively towards other vacationers, saying why they came here.
Sergej Diatlov
26.06.2021
Positives
A nice placeNegatives
There was no Charcot shower and underwater massage :( you need to write about this in advance. The restaurant (canteen) is delicious, but there is no cartoon. There is a rule - if you eat, it’s tasty. The dining room was not bad, but you didn’t feel like you were fully rested. The room smelled of old age. I used the entire bottle of perfume to kill this smell. The tropical shower in the Bath complex broke down. I told the person in charge about it, but he didn’t care. It still doesn’t work. I decided to save money and go to the Richmond hotel. It’s better to overpay 200 euros and enjoy your vacation.
Peter Prüter
24.06.2021
Positives
It was a very nice stay, we recovered very well. Would love to come back.
Natalia Knaus
22.06.2021
Positives
The sanatorium is simply wonderful, we really liked it.
Tatiana Abel
16.06.2021
Positives
A lovely hotel in a prime location. Very nice staff in all areas. Many thanks to everyone. Very nice, good and professional doctor, Dr. Kseniia Vykhrystenko. And many thanks to our transfer driver Aleksey, who was very attentive, punctual, friendly and we had a very pleasant journey. The entire reservation with Sanatorium.com was quick and easy. Quick answers to questions, friendly staff. Thanks so much. We will recommend you. Stay healthy everyone.
Andrey Linnik
06.06.2021
Positives
We used the services of the site sanatoriums.com for the first time and were very pleased with both the prices and all the services. We chose the Richmond Hotel in Karlovy Vary. Unfortunately we only had one week at our disposal. The hotel is located in a quiet location, just a 15-minute walk to the center. The rooms are large and clean. The bed and mattresses are comfortable. Towels and robes are snow-white. The hotel staff is very friendly! The procedures are performed professionally and responsibly. The food is very tasty and varied. We thank you from the bottom of our hearts for spending a little vacation in this piece of paradise!
Viktoria Gall
04.06.2021
Positives
High professionalism of the staff and a pleasant atmosphere in the hotel. Convenient location, we enjoyed the May weather to the fullest
Нина Нина
03.01.2021
Positives
Thank you very much for your work in such a difficult situation! Everything was at the highest level!!!
Marina Georgievna Timofeeva
20.12.2020
Positives
An amazingly cozy, comfortable, homely, friendly sanatorium located in an old English park, which adds an additional romantic note to the overall appearance of the beautiful mansion. Inside the hotel there is a fading chic of the 1950s, a special retro atmosphere and clear traces of former luxury. The same “retro” service - discreet, not fussy, very attentive and at the same time not too intrusive, excellent service in everything. Wonderful kitchen. Special thanks to the chef for the most delicate apple dessert (even though it is a complete disaster for the figure, it is an absolute pleasure that is impossible to resist). A very attentive doctor who listens not only to himself, but also to the patient. Friendly nurses always tried to create a schedule of procedures that was as convenient as possible for patients. Excellent daily housekeeping. The room itself is small, but comfortable and very clean (standard). And, of course, a wonderful wellness center. Unfortunately, due to the corona virus epidemic, it was partially closed, but this did not affect the holiday in any way, because... There were few guests at this time of year, there was enough space and time for everyone (the pool and saunas were open on a shortened schedule until 21:00). We wish all the staff of the sanatorium a Merry Christmas, a Happy New Year and, of course, to survive such difficult times. Thank you all so much and see you again in Richmond!Negatives
There were no cons.
Lidia Burmakin
28.10.2020
Positives
The resort staff tried to be attentive to all our requests. We wish all the workers of the sanatorium good health and a speedy return to a “normal” decent life.Negatives
The coronavirus epidemic has imposed restrictions on the scope of health procedures, narrowed leisure opportunities, and affected the range of food.
Nikolai Ediger
24.10.2020
Positives
Everything is very goodNegatives
Far from sources
Fritz Krexa
18.10.2020